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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Online Play (50%)
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Sign in (25%)
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Game Crash (25%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 La Broque |
Game Crash | |
 Seattle |
Sign in | |
 Ahnatal |
Online Play | |
 Bologna |
Online Play | |
 Rosario |
Online Play | |
 Bern |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Hex
(@HexJK) reported
@playnewworld @CaMaKStream Fix the Well Guardian quest, and fix the ice gauntlet exploit in wars.
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Mountain mayhem games
(@Rindel_keep) reported
@playnewworld @CaMaKStream Combat and weapons don't matter IF YOU DON"T FIX THE LAGGGGGGGGGGGGG IN WARS> That decide 90% OF WHO WINS A WAR> LAZy
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kody !!
(@notpunked) reported
@CalamitousInt @4amLonely @playnewworld Okay but genuinely, when was the last time you heard of a GPU issue since the game released?
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jat0rz
(@jat0rz) reported
@playnewworld Just lost a war due to severe lag and frozen players still doing damage. This is getting old. I know you "laid the ground work" in the last patch, but this is insane. We are losing territory due to in game malfunctions and it makes us not want to play.
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RyokinTv
(@RyokinT) reported
@playnewworld @CaMaKStream Fix the ques sit in it for an hour get down to 200 and get disconnected Valhalla was fine until you allowed transfers
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Chris Frye
(@The_Asia_Phile) reported
@4amLonely @CalamitousInt @playnewworld I was given to understand it was basically a framerate issue with 3090s and they have since implemented a Framerate limiter. Seems to be working fine for me
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Deuce
(@DaddyyDeuce) reported
@playnewworld @CaMaKStream fix your game just got booted from a expedition and now cant log into the game
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obi
(@Domo0x) reported
@playnewworld @EmilEntenburg the game is broken boys hacks also armor is giving stats its supposed to this game wont be playable until next year
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DakovP
(@Deltapie7) reported
@playnewworld @CaMaKStream fix the lag issues after last patch please.
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Chem
(@c_h_e_m) reported
@playnewworld @CaMaKStream Talking about craft.. When are you going to introduce the legendary mats that are needed to craft Legendaries ? (and even lower GS items) Are you at least gonna adress the issue? ( for example : "Embossed Wrapping" )
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Glen Peden
(@GlenP93) reported
@CalamitousInt @playnewworld I've over 400 hours played on MSI Suprim X 3080ti. Uncapped frames - Very High Settings @ 1440p. No issues. Steady temp at 55 - 60 with stock fans on card. Brand of card and quality of build makes the difference. Most issues were related to poor soldering of EVGA cards.
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Ed
(@Mamagrainn) reported
@playnewworld @CaMaKStream Please remove ice gauntlet until you fix the war bug
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Dane
(@Brindness) reported
@playnewworld @CaMaKStream Utopias 2 biggest trading posts don't work and haven't for days. Fix your servers
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Seckron
(@SeckronN) reported
@playnewworld @CaMaKStream Doesn’t matter fix your ******* game with bugs that have been reported since alpha and beta.
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Jarrod Rossell 🇦🇺
(@RossellJarrod) reported
@AWildGeminiHere @playnewworld @CaMaKStream Now this I can get behind, beats the games dead broken and all that useless feedback that others give. Also I agree with 1 and 2.
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⚔️VȺŁĦȺŁŁƗȺNŦ⚔️
(@valhalliant) reported
@CalamitousInt @4amLonely @playnewworld No the games programming exposed a flaw in the EVGA GPU manufacturing. I have a 3090 been playing since closed beta. I play on high settings not very high. No issues
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Wolfy 910
(@Wolfy_910) reported
@playnewworld @CaMaKStream Cant practice combat if you are falsely banned from the broken reporting system 🤯
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Ryan Ellerbe
(@ellerbestyle) reported
@playnewworld server page shows all servers are up, but what about the login server? I’m sitting at character select screen but never loads characters.
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Geoffrey
(@GBagdoyan) reported
@playnewworld @CaMaKStream bruh fix the lag exploit lmao
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Tommy The Cat
(@CoolCatCoolHat) reported
@playnewworld @EmilEntenburg i would love to pvp but my server is dead and server transfers are not working
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QueenAahlyia
(@QueenAahlyia) reported
@VizualAbstract @playnewworld @EmilEntenburg Same for us. We had 5 territories last week, and now we have 2, which have both already had war declared on them. The faction behind the sudden attacks has admitted in chat that they are using the ice gauntlet exploit to lag wars, and they are using the invulnerability exploit
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Steve
(@Krazy2768) reported
@playnewworld @CaMaKStream Maybe if there wasn't constant lag issues with the game people wouldn't be leaving it
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Hydrablast
(@HailHydrablast) reported
@playnewworld having issues, getting content blocked by a band of companies that are attempting to bully us into joining them or leaving the server; need help!
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Ryan
(@Voldrox1) reported
@playnewworld @CaMaKStream So when are you guys fixing resilience perk and lag exploit in wars if you want us to get “mastered” in PVP combat?
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Brutaliss
(@Brutaliss) reported
@_MissClick_ @playnewworld Let them fix the ******* game first 🤦🤦🤦
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Mickey
(@SlippyMiickey) reported
@playnewworld Hey im getting a "No product information found" issue, Where can i report this?
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Tru3Spart3n
(@Tru3Spart3n) reported
@FarroxFX @playnewworld @CaMaKStream Hmm haven't had that issue. Lag sucks.
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Glen Peden
(@GlenP93) reported
@CalamitousInt @playnewworld I've over 400 hours played on MSI Suprim X 3080ti. Uncapped frames - Very High Settings @ 1440p. No issues. Steady temp at 55 - 60 with stock fans on card. Brand of card and quality of build makes the difference. Most issues were related to poor soldering of EGA cards.
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Wells
(@ace_nine11) reported
Might wanna fix the destroyer quest line, when you turn in the quest to Hecta Garcia to unlock the destroyer faction level 4, you don’t get the 6k tokens if capped. Absolute BS. This is a common issue please fix it. Maybe give me my 6k tokens too please. @playnewworld
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Simon Silfver
(@SimonSilfver) reported
@CalamitousInt @playnewworld I have 170 hours with hp gtx 1660 ti no problem at all