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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (80%)
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Online Play (7%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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harri nielikäinen
(@ruiqqu) reported
@playnewworld Yeah does not work. Waited for an hour and when my time is up in queue....error.
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SphereII
(@SphereII) reported
@TheSupasTV @playnewworld Looking forward to your reply when they fix it: Hair Today, Gone Tomorrow
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Evase
(@Evase94) reported
@playnewworld Server Damalis is lagging like hell + Monsters are invisible etc.. Are you already aware of that?
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Ravenspyre
(@JC_Ravenspyre) reported
Hey @playnewworld, I am having an issue. When I activate my Streamlabs OBS, New World decides it wants to completely stop using my GPU and tries to run the game almost exclusively through my CPU making it nearly impossible to stream the game as the framerate tanks badly.
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Graves gaming
(@Marcrakee) reported
@playnewworld When i try to join my server i get into the loadscreen and after this it just goes back to main menu any news on how to fix it?
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Nico_Hendrickx
(@NicoHendrickx) reported
@playnewworld so uuuh when are you comming with a fix for the queue times like you guys said ?
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Howard MacEachern
(@Azhoun) reported
@playnewworld Is there another issue with the US East servers? Showing as having a very weak connection, and a timeout error tryimg to retrieve characters.
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Dennis Davila
(@el_dennis93) reported
@playnewworld Will they fix the login problems ?
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Xyrer 11 pro max
(@xyrer) reported
@playnewworld With all these new errors I'm seeing, you might as well just go back and keep doing maintenance until it's actually fixed. Take all the time you need
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Kinga Haczek
(@KingaHaczek) reported
from
Izabelin, Województwo Mazowieckie
@playnewworld I just waited in the queue for 2 hours just to get „connection problem” and I have to wait another 2-3 hours. Do something about this please! Its impossible to play
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Robin Jansen
(@lagoo14) reported
@playnewworld My game keeps crashing. I tried alot of things i read online but it does not help. Please help me fix this issue…
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Andrew
(@HallowedHavok) reported
@Clovha @playnewworld I’ve put over 100 hours on my 3090 and have had zero issues. Normal power consumption. Normal temp ranges. I haven’t heard of anything since the EVGA cards but even EVGA said that was due to a faulty batch of cards that went out.
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Psy&cho
(@Kallermatsch37) reported
@zenswxrld @MarkSch62557540 @playnewworld A game that costs 40€ should be able to fix their bugs before full release. You got the beta to find bugs and fix them.
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Alex
(@bennettalex21) reported
@lynncordellia @playnewworld any fix yet?
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TheXunseen
(@TheXunseentv) reported
@IH35HI @playnewworld They don’t owe you crap. This game doesn’t require a subscription to play. But it’s funny how people like you fuss about bugs being in the game and that they should fix them. But when they take the servers down to fix some of them you guys fuss when the servers are not up.
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Patrick Tremblay-Yer
(@patyer78) reported
@playnewworld I cant connect no more since the maintenance. Message Could not connect to server:login expire. Please try again. (Status-120)
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Resistans
(@OlemLj) reported
@playnewworld gotta love clicking ''ok'' on the unexpected disconnect from server, reconnecting. To then proceed to be sent to the menu for it<3 1000 in queue again woho
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Jani Koivunen
(@sukankuluttaja) reported
@playnewworld Got in, After Amrine run then error and gamecrash. Now not get in, bec queue hours. Thank you rising server population amount... NOT :S
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Joshua Surles
(@JoshuaSurles) reported
@playnewworld Uh did you fix the amrine bug or do you just not care about your players?
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chilldude2000 👑
(@XchilldudeX) reported
@IH35HI @playnewworld I made just made a new character a couple of days ago, the character was lvl 22, my new one is 31, they are trying to fix the servers queues but thank god I don't have to deal with it.
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Aaron Betancourt
(@AaronBe96698019) reported
@playnewworld Well everyone has screamed there problems and what is going on in game. So it’s your move @playnewworld . Whatever you say or do will make or break you. But we are here waiting for a response till then we will keep trying. So hope to here from you soon.
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MerlinRZ
(@MerlinRZgame) reported
@playnewworld My computer is turning off when I try to play, Never had this problem before.
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MindParadox
(@MindParadox) reported
@playnewworld OH MY ******* GOD can you fix the targeting system to that when im playing SOLO my heals dont go to whoever random person in my faction is nearby instead of me? WTF
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Andrew
(@HallowedHavok) reported
@Funkyfresh360 @SDydimus @playnewworld I’ve put over 100 hours on my 3090 and have had zero issues. Normal power consumption. Normal temp ranges. I haven’t heard of anything since the EVGA cards but even EVGA said that was due to a faulty batch of cards that went out
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Ghoul
(@GhoulHC) reported
@broadyyb @Dom819 @playnewworld You won't have to restart... next week they're allowing everyone to transfer servers and save character progress one time due to the issues with launch
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Marcos Vidal
(@PewTio) reported
@sir_tacoguy @PumpyLee @playnewworld Lol you must know nothing about test servers and not to fix something in production.
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ℂ𝕝𝕠𝕧𝕙𝕚𝕤
(@Clovha) reported
@playnewworld Is there any news about the problem with this game with the Nvidia 30XX series? There are several reports of burned videocards running this game.
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Andrew Nolan
(@PapaPulse) reported
@lwkippenhan @playnewworld They restarted the wrong servers, my reserved had a restart and mine is the only one it seems that isn’t having issues
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Tsunami
(@Tsunami_Jurai) reported
@playnewworld Are you actively looking to fix the issue where players keep crashing out of the game and having heir PC rebooted??
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BubbleChasing
(@BubbleChasing) reported
@playnewworld Any plans to fix the bug with keybinds being active while editing Company messages? We've been reporting it since beta with no feedback from devs.