New World

Is New World down?

Some problems detected

Users are reporting problems related to: sign in and glitches.

New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 01/16/2026 15:55

January 16: Problems at New World

New World is having issues since 05:20 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Sign in (92%)

    Sign in (92%)

  2. Glitches (8%)

    Glitches (8%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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New World Issues Reports

Latest outage, problems and issue reports in social media:

  • CriRacioppo SmeargleUseSketch (@CriRacioppo) reported

    @playnewworld ******* fix you ******* queues! Is impossible to do 5k queue and when u are at 200 he kick you out is a ******* scam

  • JuusoVest Juuso Vesterinen (@JuusoVest) reported

    @playnewworld Can you please fix the queue in to starting area? Is there nothing i can do to play. I don't want to delete my account.

  • XaryenMaelstrom Simon * Mental Health 💜 #BLM 👍 (@XaryenMaelstrom) reported

    @AGENT47MoMi @playnewworld I know I'm not the people you want to reach. I had this error. I verified my game, fully shut down steam, restarted PC, opened steam verified again, shut down steam fully and restarted steam... it was gone. Not sure what helped but I did all that.

  • MobiusRosette MobiusRosette (@MobiusRosette) reported

    @playnewworld Nope, not working. Cannot create character, waiting 5 mins - identical result. Number 1 in Q, low pop, unable to load starting area.

  • SmellMyGunz Alex (@SmellMyGunz) reported

    @playnewworld The problem isn't starting but stopping.

  • NicoKakuja Kakuja (@NicoKakuja) reported

    @playnewworld Iam getting on my server np but after 5min it say you cant play any longer because of lag and i have 13ms like what its going like that since yesterday on lunch day it worked fine for me

  • Gplangfield Gary Langfield (@Gplangfield) reported

    @playnewworld I got to 100 in queue and it keep disconnecting saying the login service isn’t available for EU?

  • PewTio Marcos Vidal (@PewTio) reported

    @Halt_Yipp @playnewworld Double betas same problem.

  • MessyRylo RyloMessy (@MessyRylo) reported

    @playnewworld Stop crying… and no I’m not defending Amazon….. I sat in a que the 1st day for 2 hours, then I did some research. I saw they opened up a ton of new servers. So I joined a low pop one and I’ll transfer my character when this all gets figured out No issues here. Wonderful game!

  • qasmokegames King Qasmoke (@qasmokegames) reported

    @playnewworld I'm getting the error timed out while waiting for spawn point

  • keezdawg keezdawg (@keezdawg) reported

    @Steadyhand0 @Aztecross @playnewworld I get that it’s a bottleneck/gateway issue and not always server capacity…ie not enough lanes to get people through…then issues with game services, engines, etc. Someone will figure it out…guessing the investment isn’t worth it given it only happens during launches and DLCs

  • MaleNurseLive TheMaleNurseLive (@MaleNurseLive) reported

    @playnewworld i can barely move, LAG DETECTED

  • DeepFocus15 DeepFocus (@DeepFocus15) reported

    @ZzaManX_ @playnewworld Would you rather the servers overload and crash because that's what the limit is there for.

  • Steelcryo Steelcryo (@Steelcryo) reported

    @TheMenmaro @Cyael @playnewworld Yup, doing any quests where you have to kill x number of mobs is nuts at the moment with the number of people doing it at the same time. Not to mention finding resources. I feel like upping the player cap abates the queue problem a little, while completely upsetting gameplay.

  • Whuffle Christober 💉 (@Whuffle) reported

    @DieBaardManZA @playnewworld Good old launch issues! It wouldn't be an MMO-release without the Discords spamming "WHAT SERVER ARE WE ON NOW?!"

  • _tentaclemaiden Tentacle Maiden 촉수 처녀 (@_tentaclemaiden) reported

    @TheNeighSayer @playnewworld You literally just need to click ok when the error comes up and leave it for ten seconds and it puts you back into the queue at the place you left....

  • elshoeght Levy Elshoeght (@elshoeght) reported

    @Pakosni1 @playnewworld After reaching number 1, the game loaded it never got me into town before it crashed, could the problem be the town? The queue just doubled, another 760 people before me to find out, stay tuned! >.<

  • KazhBBC Kazh_BBC (@KazhBBC) reported

    @playnewworld Im happy to see communication from you, you should also look at the stability when queuing, errors, crashes, that the game closes without throwing an error, that is also a problem

  • ttvfail Jaithorn (@ttvfail) reported

    @playnewworld #NewWorldMMO #NewWorldgame Grumbled Not Rumbled is recruiting marauders on the Dry Tree EU server. Server issues are much better now. It's a fairly chill and low populated server too

  • TheNeighSayer Michael (@TheNeighSayer) reported

    @leeparkinson3 @playnewworld It’ll get better I’m sure. First few days have been pretty rough. Problem is, once you join a server you can’t move your character off it onto a different server so if your server is full you’ve no choice but to wait.

  • MAT5ON MAT5ON (@MAT5ON) reported

    @playnewworld What if 5 mins waiting dont work and problem exists for 1 hour now?

  • MaleNurseLive TheMaleNurseLive (@MaleNurseLive) reported

    @playnewworld im lagging so much, anyone else the same? playing on high server

  • dzigimenas dzygis (@dzigimenas) reported

    @playnewworld You must fix these issues.Igot dc'ed today for literally 30 seconds and now in order to reconnect - i have to wait in queue(1400 position).Other times the quests, auto run, map bugs out and is unusable, in order to fix it and play the game you must restart.And wait in q again:)..

  • MobiusRosette MobiusRosette (@MobiusRosette) reported

    @playnewworld Timed out waiting for spawn point - error in less than 1 min.

  • Steelcryo Steelcryo (@Steelcryo) reported

    @Koth_Remulak @playnewworld Which error are you getting? Are you getting the mm_toomanyrequests while you're queueing? If so, just click OK then leave it, DON'T PRESS PLAY AGAIN. After a 30 seconds or so, it should put you back in the queue at your previous position.

  • Dracilio Dracilio (@Dracilio) reported

    @playnewworld @Chadesh It's not allowed but your servers are the fault. We don't need to go to these measures to ensure we can play the game in our free time and then possibly get penalised for it?? Fix your crap then maybe you won't have to address this

  • azvdg Gabriel Azevedo (@azvdg) reported

    @LvsyanLoL @playnewworld It is a Known Issue. You can check the Thread on Forums

  • realreynbow Reynbow (@realreynbow) reported

    @playnewworld in a defense war effort right now on eridu and the entire system is completely broken, half the faction stuck in town, people can't move and we lose because of a MASSIVE glitch?

  • stevenicholls Steve N (@stevenicholls) reported

    @playnewworld Wait you dont have the ability to transfer characters already? that is a basic function of a mmo backend. But anyhow more servers does not fix the issue of making a character and then the next not being able to use it.

  • Eddie_v3 White Shamrock (@Eddie_v3) reported

    @playnewworld Credit where credit is due. You guys responded quickly to issues and worked hard to resolve them. That is appreciated.