Is New World down?
Some problems detected
Users are reporting problems related to: online play, sign in and game crash.
New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
September 17: Problems at New World
New World is having issues since 02:20 PM AEST. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Online Play (50%)
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Sign in (25%)
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Game Crash (25%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 La Broque |
Game Crash | |
 Seattle |
Sign in | |
 Ahnatal |
Online Play | |
 Bologna |
Online Play | |
 Rosario |
Online Play | |
 Bern |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Mark McKeen
(@StaggeredSix) reported
@playnewworld My character is permanently bugged and I cannot move without rolling or attacking. How long will it take NW to fix this?
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𝕽𝖆𝖞𝖉𝖊𝖓 𝕽𝖊𝖌𝖆𝖑𝖆𝖉𝖔
(@raydog97) reported
@playnewworld Can y’all please fix the Port Failure errors it’s very annoying
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OldTortoise
(@MattKeys) reported
@playnewworld Ok atm I am about 50k coin down due to all the items people brought from the TP then my coin was rolled back and items not restored. This whole debacle was due to compensation for other issues. So no compensation, I've lost 50k and the progress from the roll back (hours farming)
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der Kare Bubo
(@UDDUundDUSS) reported
@IBM maybe get in contact with the folks @playnewworld theyve been struggling with dev-errors
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Razvan Andrei
(@Puctius) reported
@Lurt0411Fifa @JasonSorrell6 @playnewworld Na bro, it's their fault. AGS has major bugs or exploits in every ******* update, hotfix or everything. I've never seen a game so broken in my life, it's insane. Instead of fixing they just **** up the game more. This game with a decent dev team would have been huge.
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Gary Hunter
(@Mentalmackem) reported
@playnewworld OK, so explain why it keeps happening?, this is becoming a weekly occurrence. When is someone at AGS going to have the spine to admit your incompetence at making games is what the issue is?
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Georgiy Rudenko
(@Georg_FortesQue) reported
@playnewworld NW team, thank you for your hard work. Ppl don't realize how it's hard to fix smth like that, and what ppl feel while resolving issues to make everything work well. Yes, this waiting was annoying for most part of community, and they are mad now. Try to stay calm and have a rest
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Bing Loisaga
(@BingLoisaga) reported
@playnewworld Just Realm Reborn the game AGS... its too late! Tell your executives to **** off ! We need to fix this!
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D.
(@Bluedemonde) reported
@Brian_Alford @SFPSabertooth @playnewworld The issue is that these companies keep getting away with this kind of ****. BF 2042 is the same ****, a broken incomplete mess. So much that DICE is basically hiring a new studio
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Loska
(@CarlDav12598461) reported
@alialperb @playnewworld But not dead! My server is popping each day. Yes issues have happened but to say this game is dead isn’t true. Dead for you! Personally sure not everyone.
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K2K
(@16Ohz) reported
After the last patch I login and some of my gears were missing why ? @playnewworld
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boobnjoobmoobn
(@roterotter) reported
@playnewworld your patch didn’t fix war for ****. Thanks for making the game unplayable. I was real excited for this game.
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Taiwan
(@Swart456) reported
@MattKeys @playnewworld Had this same issue last week, but INFLUXWATT on Instagram Helped recover stuck usdt and im glad to recommend him to you, check him out for a trial
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Shinnyo
(@ShinnyoThuris) reported
@Original182 @playnewworld That's a good take. If they simply tested the automatic refund, they would've noticed the problem. Bugs happens, duplication happens, but NW is the only game that condensate every bugs in a MMO lifetime, but in a single month.
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Anthony
(@1111anthony1111) reported
@playnewworld I swear, the trading station has been more disabled than enabled in the last 2 weeks. You have tried 2 patches to open-world pvp & war lag but guess what it's still there. For the love of god please just test your **** before putting it live! :)
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Peter Wong
(@Original182) reported
@playnewworld New World, all games have bugs and that's understandable, but this simple programming error really shouldn't even happen. I really hope this is the last time such a simple mistake is done, and that there will be safeguards against it.
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Novindus
(@Novindus1995) reported
@playnewworld Well, thanks to this error I lost a lot of materials which I earned the legit way after weeks of getting absolutely nothing to thanks to rng, I understand that these things happen etc etc but it is infuriating to be screwed once again for playing legit.
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TreaBeardGaming 🏳️🌈👬👭🧑🤝🧑
(@TreaBeardGaming) reported
Wonderful yet patch with the Trade Post disabled in New World.... What is happening over there in AGS? Obviously they can pump out Cosmetic Skins/weapons/tools etc... but why do we have to suffer broken gameplay cause of their updates?! #NewWorldMMO @playnewworld @JeffBezos
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XxRuuubas
(@XRuuubas) reported
@playnewworld Please refund money the game is broken almost all the time.
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Ralleknülle
(@ralleknulle) reported
@Lurt0411Fifa @JasonSorrell6 @playnewworld Would you know its a bug if you got send gold from anyone? I mean the lack of ingame interactions with the ui is a big problem here. Where is the mailbox that informs me what has been sent to me and from who?
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der Kare Bubo
(@UDDUundDUSS) reported
@Lurt0411Fifa @JasonSorrell6 @playnewworld ofc the abusers are also at fault here but srsly, go read up on the topic. it is absolute BS what AGS is pulling here. every update breaks more than it fixes, basically every mechanic is either flawed or broken. this game is lost, sadly. imagine what could've been
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Papí Taco
(@CtrlAltTaco) reported
@diamondxxoo @playnewworld Anyone who transferred during the rollback period now has broken characters
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Putler kaput !
(@DrunkPunk999) reported
@playnewworld why in game only one rare material void ore and other professions are worthless and cheap, fix EU server Harmonia every weekends and evenings 500ms + ping
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Leigh Cunningham
(@Biggenz86) reported
@playnewworld FIX THE FURNITURE ALREADY! I can’t make any money with armoring even though I have all max trophies now. It’s sad what this game has become. You’ve become everything you swore to destroy …
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Lurt
(@Lurt0411Fifa) reported
@Pudim996 @cgiink @playnewworld This. When you release a game it should be ready for release, but the gaming industry seems to get away with it since a few years. Look at FIFA, a half assed broken product, and we can go on. Also gamers are toxic nowadays, instead of reporting bugs they abuse them &blame others
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An Individual
(@frighters88) reported
@playnewworld I would think with the much lightened server load these problems would be easy to address.
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Lurt
(@Lurt0411Fifa) reported
@TheEmptyBurial @playnewworld This would be ideal but if players keep complaining about everything, for example you say this now but later on you will say"it's taking too long I'm quitting" which indirectly tells them to rush it. Just like this issue, now they take time to fix it and its still not good enough
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𝕽𝖆𝖞𝖉𝖊𝖓 𝕽𝖊𝖌𝖆𝖑𝖆𝖉𝖔
(@raydog97) reported
@playnewworld Can y’all please fix the port failure errors, they’re very annoying
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Evan
(@Evanorgan91) reported
@playnewworld your forums are SOO confusing I legit can’t post anything and contact anyone about my issue like legit what kind of big game has this kind of poor support….
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Kaku_X
(@KakuX1) reported
@playnewworld you might have gotten so much backlash and gamers calling you names. But GG on handling and sorting the EU server issue. Prompt and sorted.