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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (86%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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sin / sinaoblyat
(@RobinFromNorway) reported
@playnewworld please fix this crashing ****, i keep crashing and being put back in to queue.
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Draxido
(@AomoriWp) reported
@playnewworld 2-------- now it turns out you are not able to change regions, so EVERYBODY is screwed equally, none EU players can switch to EU, no EAST players can switch to WEST or viceversa, do you see the problem now @playnewworld ?
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Spoony One
(@WhatsAPaladin) reported
@playnewworld Can you fix the fishing quest.. i am level 100 fishing but your game isn't ticking off that i have achieved this and i spent 24 hours fishing for this.
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Draxido
(@AomoriWp) reported
@playnewworld now it turns out you are not able to change regions, so EVERYBODY is screwed equally, none EU players can switch to EU, no EAST players can switch to WEST or viceversa, do you see the problem now @playnewworld ?
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Wallas Santana
(@wlsantanna) reported
@playnewworld The game is causing video loss after a while when playing with Vega graphics, tried w gtx 970 and had no problem, tested with Windows 10 20h2/Windows 11 final build
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Draxido
(@AomoriWp) reported
@pabloelchelero @playnewworld the problem is not only about full servers but people are not gonna be able to change regions aswell
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Peajayz
(@Peajayzttv) reported
@playnewworld How about you fix your ******* game. You said this was a pvp game yet cant do any structured pvp till max level and all we have at 60 is outpost rush and wars???? people within the world dont even have pvp enabled. I timed it and u find one person an hour. u suck!
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Eavr
(@EavrNewWorld) reported
@towelthetank @letsfcancer @playnewworld NGL i got a bug just like your drawing where it bugged my fishing pole and the only way to fix was to close the game. This was during the big queues. It sucked!
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Kaitlyn Johnson
(@KaitieLynn191) reported
@myviewoflife_ @playnewworld i have zero issues and dont even have anything high end lol
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Billy’s Valor
(@BlueMtns1) reported
@playnewworld Don’t join guys, you’ll put in a week worth of time into this game just for everything you did it get bugged and wiped away, they don’t fix bugs and don’t give a **** about player base. Stay away before you get sucked in and spit out like the rest of us.
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AbruptPlayz
(@AbruptPlayz) reported
@playnewworld Just ran in to an issue with the Papa Bear (Elite) quest, you have to kill Gren and collect Holt's promise ring, I have killed and skinned him twice and it isn't counting towards the quest... Any idea?
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Rosie
(@thepixiewolfie) reported
@Paradox_EP @playnewworld My issue with this is they are now saying its region locked. We have people who joined West coast servers cause we all believed we would be able to move from our high EAST server to a low WEST and now they are saying we can only transfer EAST to EAST and WEST to WEST.
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Steamworkplz
(@steamworkplz) reported
@Asmongold @playnewworld STOP CRYING BABBY REROLL WITH A FRIENDS Problem sloved
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Peeperoni
(@Peeperoni2) reported
@playnewworld game is unplayable and i can't get a refund on steam because I spent over 2 hours trying to fix it. Tried everything nothing is working and everything is up to date and compatible.
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Mitsuri Kanroji
(@mitsuriiguro) reported
@playnewworld @primegaming pls fix the commander token caps to 50k......
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.
(@13fzi) reported
@_evloseR @playnewworld @newworldforge how did you fix it
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🥸
(@_Qui_xotic_) reported
It seems like @playnewworld isn’t addressing issues with the game fast enough at all
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James Hudson (James in PA)
(@kakotan2143) reported
@playnewworld If all of the servers are located on the west coast why do we have so many issues on any of them? There has to be a better way to allow my west coast friend to play on the east coast.
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Fivo Asia
(@fivoasia) reported
@JeffBezos @playnewworld Less than two weeks into the game and AGS proves their software engineers cannot even transfer a database object after instructing its customers to break 20+ year relationships while they "fix" things; and then telling the users they will not fix things. #NewWorldMMO
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🅹🅾🅸🅽 🆃🅷🅴 🆁🅴🆂🅸🆂🆃🅰🅽🅲🅴 🇨🇦
(@noiseimplant) reported
@Asmongold @playnewworld I'm surprised that as WoW veteran and huge MMO influencer, you didn't see the writing in the sand. This was destined to be a disaster. My server ended up crushing Valhalla's queue times. But, if you play outside of peak hours it was no problem getting on. You did get baited. Lol
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BOGZ
(@Its_Bogz) reported
@playnewworld should release separate app’s for faction chats so I can stay tuned in while off the game. I know what you’re thinking, “BUT, SPIES!” You would simply use your same login info for whatever you purchased the game through to link your account! This would be ELITE! 😫
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Sadly, nobody
(@NoneSadly) reported
@Asmongold @playnewworld This kind of seems like the same thing blizzard does where they create a dumb problem and then later on bless us with the solution everyone actually wants
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Rukas :)
(@lukaraujo) reported
@playnewworld You realize that we have 21 servers with less than 1k players on SA, yet we're the region with the most locked servers worldwide? are you guys thinking about this at all? Everything you've been doing has been damage control and even your 1.0.1 hotfix didn't fix ****
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HeHateMe Picksix Jr
(@HehatemeJ) reported
@playnewworld if you could ******* fix your game so it doesn't lag during WAR which you are forcingon your player base, that would be great
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verey bowring
(@vereybowring) reported
.@playnewworld Well the transfer announcement has gone so well for you. Can't help but notice that since the server peak last Sunday todays peak is nearly 200k players lower. You need to fix things really fast & avoid "miscommunication". There's lots of angry customers out there.
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Alan Hudspeth
(@A_Hudspeth) reported
@playnewworld anyone having problems on Una-Bara EU server at the minute? I had lag detected then kicked, now it is saying login is unavailable world is under maintenance yet I have a number of friends still playing on that server?
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best-sniper
(@bestsniper20k) reported
@playnewworld is there currently any issue with the servers in eu ? Because it is so lagging never happened to me before. World Sanor
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Daniel Hayes
(@Danxbox44) reported
I can legitimately say my faction caused our @playnewworld server to crash
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Jackal
(@RagingJackal) reported
@playnewworld Yall gonna fix Azoth staff t4,t5 not working anytime soon? Youre hardly communicating about vital issues that slow or stop endgame progression. Come tf on
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NeroBlackrose
(@BlackroseNero) reported
@playnewworld Y’all “I would but I gotta wait for q” peeps gotta find a different complaint cause I’ve seen wayyyyyy to many people getting in with no problem and no q like myself for one of them