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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (86%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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REZ
(@REZGEZ1) reported
@playnewworld Got my first crash right when I got in lol waited out 490 que
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#️⃣ ragectl follow
(@ragectl) reported
@harrypo28716299 @BajheeraWoW @playnewworld Login to EU servers it's not a conspiracy
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Slank〽️an
(@DJSlankman) reported
@SgtChrisCross @KodiakTheZodiak @playnewworld Ya the game needs like another year delay fr lol so many bugs and lag. Plus quests suck asss
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Emmanouil Eisa
(@EmmanouilEisa) reported
@playnewworld FIX YOUR QUEUES OMG
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Omar Adel
(@OmarAdelHamza) reported
@playnewworld after 30 minutes of waiting in que, when my time came it said something about failure to connect with login serve...
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Anthony Pritchett
(@TwitchPritch5) reported
@playnewworld I'm not crazy right... Am I correct in saying 0 weapon changes other than the IG bug fix?????????????
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Sanchovg
(@Sancho_vg) reported
@playnewworld Started in the Q at 376 then was at position 1 and gave me an error.... then started at 1800+ q now i am at 1451.... 43 minutes further lol so not fun
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zombiexm
(@zombiexm) reported
@anniefuchsia @playnewworld I'm a tiny streamer, that tends to take breaks due to mental and other health problems. Was really looking forward to this game, and streaming but sadly couldnt get the funds for it. Still hoping to eventually get to do so.
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Slank〽️an
(@DJSlankman) reported
@Spektrace @playnewworld @CouRageJD Na game kinda buggy. Imagine being Amazon that has the biggest server infrastructure but still has huge lag and has a game with like no quests lol
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Numlefar
(@ZippyTehZip) reported
@playnewworld Fix the game freezing!
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G5| Playing New World
(@LikeAGFive_) reported
@Justin42O @twiztidmagic @playnewworld This is an issue already resolved in previous patch notes, seriously? The game isn’t even live yet to the world and here you are complaining, **** off and play another game then
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pesx
(@pes_x) reported
@Lilu_Vakarian @playnewworld the only server down
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Kaleb Tesfaye
(@ktesfaye2) reported
@SgtChrisCross @KodiakTheZodiak @playnewworld Yeah its amazon. They do lots of internet ****. Would be a huge statement to make if they didnt have lag
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Numlefar
(@ZippyTehZip) reported
@playnewworld Fix the game freezing! I can't play..
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Sammahell
(@Sammahell) reported
@playnewworld Reinstaling the game and still not working. Emm… guys, I was playing the betas without problems. Is just open the game, black screen and crashing. Hello?
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Дмитрий Герасименко
(@NucIearDragon) reported
@playnewworld Disconnect without reason and for queue, and then maintenance xD
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Numlefar
(@ZippyTehZip) reported
@playnewworld Still there is game freezes, please do fix. I get in 10 min ago after queue and then game freezes and i have to sit through a full queue again.
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Omar Adel
(@OmarAdelHamza) reported
@playnewworld after 30 minutes of waiting in que, when my time came it said something about failure to connect with login server...
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Cevat Çağlar
(@cevatcaglar) reported
@playnewworld Will i have to wait 1000 people for que everytime i login to the game ?
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SilentMajority
(@Normal_Customer) reported
@playnewworld Maybe you should have done an estimation of when you can login onto the servers... would have added maybe 2 hours to these times. #LaunchDayFailure
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Eddi Sharp
(@EddiSharp) reported
@playnewworld Why is login going so slow, 3529 ahead of me at 7am and still 3170 20 minutes later, there are trees that need chopping
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Brildain
(@Brildain) reported
@playnewworld any issues with signing up as a New World creator? I applied twice and didn't get the promised confirmation email :(
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Knoron
(@knoron) reported
@playnewworld i try to join the server after the ship intro only black screen please fix it quick :/
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SABER #NWcreator
(@ItsSABER_) reported
@KMyrestrand @playnewworld They cannot let people pick where to spawn because the servers would crash
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Trapss5757
(@trapss5757) reported
@playnewworld Soon as im done waiting in queue it gives me a connection error and says calendar connectedmsg what is this??
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Omae wa mou shindeiru NANI !!!
(@bightsnicker) reported
@playnewworld Would love if you guys fix the Que times -_-
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Nick Khaetsky
(@reazzons) reported
@playnewworld i picked nickname ReaZzons, if you fiz this error can you change it back to ReaZzon?
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Matt
(@mattthebassman) reported
@playnewworld Did you fix the ridiculous gpu temps your game caused)
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mishilO
(@mishilOG) reported
@playnewworld Um... Did you fix the hammer? Lmao
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Logan Banks
(@LoganBa46114677) reported
@playnewworld Why can’t I play?! No world list???? Guess I’m going to ask for a refund. Broken game