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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (92%)
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Glitches (8%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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New World Issues Reports
Latest outage, problems and issue reports in social media:
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Wattestok
(@wattestok) reported
@TechToyTinker @playnewworld Not to be rude or anything but this isnt the fault of new world, it is whole amazon that has issues, netflix, disney+ and even league of legends have issues. Try to do more research next time before saying stuff like this. These devs are amazing and people do not realise that.
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Fritte
(@FrysoFly) reported
@Bridgemonger @playnewworld dude, chill, this has nothing to do with the game. its a problem at AWS. calm down, wait until Amazon fixed this problem and you will find your stuff where it was.
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Rekinu
(@rekinutv) reported
@playnewworld When I try to create a support ticket or live chat amazon states to link my steam account again like its lost the connection I reenter my info and hit link and it comes back with a error 500. What Gives.
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Miguel Ochoa
(@Miguel_OchoaC) reported
@playnewworld I'm in SA and I have the same problems also, please fix it, my marks and skins are gone. Thx.
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Tony Sanford
(@TonyPryme) reported
@playnewworld Can you please fix the crafting and TP bug where it randomly cancels out. So annoying trying to craft 6 times in a row. I keep giving you chances but Im running low on continuing. Are legendary resources even in the game? i get the same ones over and over and not new ones
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Travis Love
(@TravisL76468259) reported
@playnewworld Login servers are down for other regions. My client cannot be authenticated, so New World doesn't know who I am.
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Perdio Mare
(@Perdioq) reported
@playnewworld I'm playing in EU-central and login server is down... Probably can change the game's name to NEWBUG
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Xxarna
(@xxenna66) reported
@AiBulldogZ @playnewworld same error for me
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MAXXPRO
(@VASODILATAZIONE) reported
@playnewworld lie. I'm from eu Mardi and i can't login
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PACiK
(@pacik19) reported
@chrisJcsgo @playnewworld Amazon has server issues rn
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Tiago Carmo
(@tiago_carmo) reported
@playnewworld In South America it's not working either.
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Rekinu
(@rekinutv) reported
@playnewworld When I try to create a support ticket or live chat amazon states to link my steam account again like its lost the connection I reenter my info and hit link and it comes back with a error 500. What Gives.
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sniped
(@Kendrick_CND) reported
@gapti @playnewworld Heard same issue yesterday so I mailed support team for about a week all so I couldn’t get any assistance until I was recommended to @Rapid_ware my account is up and running smoothly.
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SirNicNasty
(@SirNicNasty1) reported
@playnewworld Well with AGS rate of fixing issues, NA East will be able to log back in next week, if we're lucky
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Carnifex
(@tarailrosso) reported
@Bubsy_Brimor @playnewworld I have the same issue in EU Central
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GCK
(@NYC2MTL) reported
@TheRealMopar @Slappy202TV @playnewworld Yeah this isn't a New World problem. It's much larger than that and affecting services significantly more important. That said, the game does go down frequently for "scheduled maintenance" that is either announced 30 mins prior, or sometimes not at all.
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Teatime
(@Teatime12065059) reported
@playnewworld EU not working either !
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Piotr Kapusta
(@vurreq) reported
@playnewworld probably not only us east, but problems also occur in the EU
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Ben Allen
(@BenAllenSEO) reported
@playnewworld "a service" and "the Amazon website"? Don't you mean the entire AWS infrastructure? Just my luck, the one day I take off to play video games all day, and this happens, and only in my region 😡
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RuXux
(@RyanMat01401810) reported
@playnewworld sick of defending this game, this issue has gone on for how long now, no updates except this one. which was 3+ hrs ago. It's becoming painfully aware that who ever runs this game, couldn't care less about this game and all they're doing is collecting a paycheck! way2 **** the bed
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David and John (BiA)
(@Bubsy_Brimor) reported
@playnewworld I'm from EU region and can't authenticate onto the game for last 30mins so saying no other regions are impacted is not true. Anyone else on EU servers having this issue?
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Michael Kevin Spencer
(@MichaelKevinSp2) reported
@playnewworld With a service? It's called AWS
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Aselith
(@Aselith) reported
@ItaAndyOfficial @SL4YYYQU33N @playnewworld The game went from 900k concurrent to less than 100k in a few months. It's bleeding very fast and no reason for people to come back. That's not doing well, they can't even fix it.
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Pete F Shirey
(@Megalodon360) reported
@playnewworld Yep authentication error each time I try.......... at a loss for words now how much I wanted this to be great and it has let me down..... I hope your plan for 2022 is amazing or this is just another dead game in my steam library..
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PurrAnna
(@PurrAnna_) reported
@OhKayBet @playnewworld You have a problem
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Gapti
(@gapti) reported
@playnewworld is there issues I cannot login to an EU server. It says unable to auth my login
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Kieran
(@ImKieranK) reported
@jesperALT @playnewworld having the same issue EU central 😣
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David and John (BiA)
(@Bubsy_Brimor) reported
@playnewworld can you at least let people know that you know about the fact that EU region has a login issue as well, you know just so that we know you might be doing something about it?
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Gabe Landerson
(@GameOnRodney) reported
@TravisL76468259 @playnewworld Jesus, thank you. I’ve played nearly every day since launch, went out of town for one day and came back to the connection error. Can’t even authenticate my profile on the forums to post, very frustrating but glad it’s not an issue on my end.
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Austin
(@AustExperienced) reported
@Boombye92 @playnewworld Not sure. Im on EU and my friend is in game, but I am just getting the client error and persona errors