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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Online Play (50%)
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Sign in (25%)
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Game Crash (25%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 La Broque |
Game Crash | |
 Seattle |
Sign in | |
 Ahnatal |
Online Play | |
 Bologna |
Online Play | |
 Rosario |
Online Play | |
 Bern |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Sheep
(@ZFSheep) reported
If you have an EVGA 3090 DO NOT play “New World” It’s just completely killed my GPU… No stream for a few days sorry guys. Apparently this is an ongoing issue with EVGA cards and New world @playnewworld @TEAMEVGAUK
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✌️
(@y4_786) reported
@playnewworld Double the amount of servers on all regions.. Im 99% sure you guys use your own Amazon Servers.. how is this even an issue with you guys.. 🥺 i just wanted to play for hours after work.
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AnachromY
(@YAnachrom) reported
@playnewworld down to 59 in the queue after waiting over 1,5 hours.. then connection error... had to requeue.. now im back at 1200+ in the queue :(
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DJ2toes
(@dj2toes) reported
@Validusgg @playnewworld It’s launch day for a brand new game. There will be issues.
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Steve
(@MrH_86) reported
@NegativeCorey @PreachGaming @playnewworld What issues are you having? I legit had a 50 person queue and played without any lag for hours.
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Jonas Ranerfors
(@JRanerfors) reported
@NiftyZauper @playnewworld 168.460 people playing, 353.450 people in queue only on EU, for 72 servers with 2k each... you do the math. Has nothing todo with launch issues, just poor planning.
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BlackoutGamingChannel
(@FollowBlackout) reported
@Vexx_VI @playnewworld I'm on the game and have been since 6:55am BST problem is my company isn't. Ideally we need players who are in the q that have no commitment to the server to maybe pick a quieter one
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JoeGunGames
(@JoeGunGames) reported
@KingJosh_____ @playnewworld the trouble is that the is open world and everyone is in that world. there are no instances or blocks that split players on the same server. is what you are asking for even technologically possible?
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J
(@NussleHipsey) reported
@playnewworld You guys about to have @Asmongold roast you guys since he about to have to wait for 10,000 people to join before him and decide to not want to play or get d/c'd from your servers because of "lag"
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Dre Vazquez
(@drevazquez007) reported
@TheFloydMurphy @playnewworld @amazon 154,000 available slots and there’s over 300,000 in queue to play? That’s a ****** Launch if I must say. I just got unlucky by having a game crash after leveling up to 11 but that’s as 8:30 AM so all progress I’m falling behind and I got other days off!
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Dannyele
(@dannyele13_) reported
@playnewworld I swear, +7 hours of queue because of the interact "E" bug, and still not working... #FreeBugE
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Lichtbogen
(@Lichtbogen2) reported
@playnewworld Can you fix the servers player waiting toooo long
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Jesse R. Kinsella
(@jessekinsella) reported
@playnewworld Hey, I've been sitting in queue since East launched this AM. Can you fix that first, maybe? Very disappointed.
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aaron
(@PaynehealsAaron) reported
@playnewworld Hey any idea what the log in issue is? I can get into new world just fine on my laptop but I can't on my desktop. Didn't have this issue during the beta tests.
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Amanda
(@Siyashiye) reported
@playnewworld I don't know what's worse... queues, or being forever stuck in a "lag detected" even if you relog.
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SpiritedMan
(@man_spirited) reported
@playnewworld PLZ FIX THESE QUE TIMES
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Mike Willemsen
(@unrated1225) reported
Dear @playnewworld Do you have any plans to fix the massive queue times? In queue for about an hour and i moved about 250 places. EU Thule server
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Alymon
(@AlymonRaccoon) reported
@playnewworld 5,586, down from 7,185 in one hour. Looks like about 3-4 more hours before I can login. Ugh.
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Fairna VIII
(@YukioX86) reported
@playnewworld YEA BUT I CANNOT LOGIN BRO, FIX THAT FIRST #NewWorldMMO
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William Collins
(@Veloriun) reported
@ShowNwo @playnewworld 90% of which are still trying to login to a server
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1cecold
(@1cecoldgaming) reported
@playnewworld I got through a queue of 500 to be greeted with a login server error and now back in the queue at 780
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Blaze
(@BlazekZz) reported
@playnewworld No need to complain on social media and on the review box, give the team some time to fix all the issues they have even if they should have been fixed by now, judging the game based on how good it launched is never a good idea, wait until servers are fixed and then review it
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***
(@OldLenOddity) reported
Crap! Was in queue for @playnewworld for a couple hours, got down to the 40s and got kicked for a login error. Now I am 1366th in queue.
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Thiago Pereira
(@ThiagoBerti) reported
@playnewworld Slutty. Had 1 month to solve the problem "Unrecoverable error" and this crap is still happening. I've done everything possible and it's still a problem!!
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GIGACHAD
(@GigaChad9876) reported
@Manovvar @brianlitster @playnewworld I'm on a lower populated server, 200-400 queue and this "lag detected" happens every 10 mins after joining, absolute pain ..
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Takodan
(@TakodanTweets) reported
@playnewworld People not working or lucky enough to get in will probably play for 6-8 hours, so better settle in for long waits... Been waiting 3 hour so far and it's down from roughly 1800 to 843.
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Hobbesy 2.0
(@Hobbesdawg) reported
So apparently @playnewworld doesn't hold your place in queue if you crash out. BACK to the back it is. Right now averaging 1000 places moved per hour, so in about 8 hours I guess I'll be in. Well played Amazon. 46,000 player cap between ALL the Westcoast servers, 2k per server.
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Eric P Hall
(@ERefusenik) reported
@ShowNwo @playnewworld Problem is almost 300,000 of those are european players stuck in 30-500 hour queues.
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Paw Diddy Sweezy
(@PawDiddySweezy) reported
With all the server issues people are having with @playnewworld , I am scared to exit out of the game for any reason for fear it will take me forever to get back in, lol. Imagine though that there are over 500k players already!
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Mark Robin
(@Magnetron00) reported
@playnewworld Don't mind waiting for a queue on release day, but why 100% GPU usage on the queue screen? That is very bad for my electric bill and also for the planet. You are using power for basicly nothing. Fix that please.