New World

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 01/25/2026 18:50

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Most Reported Problems

The following are the most recent problems reported by New World users through our website.

Community Discussion

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New World Issues Reports

Latest outage, problems and issue reports in social media:

  • SwiftFated SwiftFate (@SwiftFated) reported

    @playnewworld Seriously need a cap increase on the more populated servers...The queues are still absolutely abysmal, even outside of peak times. Double them. It will at least alleviate some of the issue.

  • ImJulianPerry Julian (@ImJulianPerry) reported

    @playnewworld How did Amazon, one of the largest cloud hosting providers in the world not foresee these issues? This is embarrassing.

  • BlackFlameYe1 BlackFlameYe (@BlackFlameYe1) reported

    @D3XT3R_DOG @playnewworld imo the problem yesterday was, that due to the sequential opening other regions were joining the already open plus the asian have no server for their region which causes them to flood in the other servers. The amount and capacity may be enough, if they all had their own server

  • THOMSUXX Tomasz (@THOMSUXX) reported

    @skycladclash @playnewworld Me neither, but I was looking at the problem with global scale in mind (PS4/XBX1)🙃

  • KemurDuhLemur KemurDuhLemur (@KemurDuhLemur) reported

    @playnewworld Respectfully, I didn't wait 2 years to wait 3 hours to play a game with thousands of people waiting in queue. You did so many tests and betas you have no excuse, fix your ****** servers, you're better than this. Extremely disappointed.

  • YFNSpider YFNSpider (@YFNSpider) reported

    @playnewworld This doesn't even qualify as a band-aid fix unless you happen to be someone just firing up the game for the first time. Whose idea was it to limit the number of available servers to this low of a total, when your concurrent player cap was 2000?

  • ToxicGiggleBox ToxicGiggleBox (@ToxicGiggleBox) reported

    @playnewworld just waited in your queue a SECOND time. For 3 hours, 7000. Just to hit 0 and get a failed login queue error. I quit for the night.

  • guxschultz Guus Schultz (@guxschultz) reported

    @playnewworld have something wrong with SA server alatyr, a lot of players dont get damage in PvP pra PvE and the dungeon from lvl25 have a lot of lag, making Impossible to complete. So all the server are stuck on this Quest, should we Just send the character to another server ir will b fixed?

  • rewrockgodsmith Reuben Campbell (@rewrockgodsmith) reported

    @playnewworld Can you fix the Oceanic queues please. its ridiculous

  • Kelemv0re Kelemvore ~Offline~ (@Kelemv0re) reported

    So is the twitch integration for @playnewworld not working yet? I couldn't get it working or even see it in the menu. I also haven't gotten any of the claimed drops or my prime skin in my inventory. Must have to wait for the servers to catch up?

  • Pitit0official Pitit0 (@Pitit0official) reported

    @playnewworld @playnewworld , now question is, what do EU servers have to do with Australia? why only EU servers down?

  • AndrewZamoraH Andrew Zamora (@AndrewZamoraH) reported

    @playnewworld I'm getting an error assets\gamedata.pak with Steam. How can i fix that?

  • PadrezSc SC_PadreZ (@PadrezSc) reported

    @playnewworld Excuse me but I bought the game AND Im working the day. No time to wait 10k+ waiting list. Please fix

  • aleaphtv ALPHIE (@aleaphtv) reported

    @playnewworld While i know theres an australian server, MANY Australians play with american friends through MMO's, new world is virtually unplayable connecting from AU to US with the lag, by far the most lag in MMO's connecting cross country, is there plans to fix this?

  • Casperite2 Casperite (@Casperite2) reported

    @S1rTitan @playnewworld This launch was actually really good with over population being only issue. Bad launch would mean it was riddled with bugs and issues.

  • mmorpg_cashshop 🥺👉🏽👈🏽 (@mmorpg_cashshop) reported

    @jrhunt @awscloud @playnewworld This is not an AWS issue. It is game specific. It was intentionally made to not be sharded or instanced so that every player would share the same map for resources, territory, etc. In beta with 4k ppl it was already impossible to do anything. Small map.

  • xRaenboe Fawn (@xRaenboe) reported

    When you wake up early on day 2 of @playnewworld to avoid the login queues and the game goes into 90 min maintenance. 🥲

  • Its_Bogz BOGZ (@Its_Bogz) reported

    @geoffkeighley @playnewworld Hey uhhh… swimming, please fix? And ugh when you try to type in the *daily message* for your company it just starts using the inputs for your keybinds and won’t let you actually type a message. I love this game and can’t wait for the moves it makes 👏👏👏

  • dantlinger tyler dantlinger (@dantlinger) reported

    @playnewworld eu servers down for how long??

  • GreekTtv GreekTTV (@GreekTtv) reported

    @playnewworld any known fix for compass not showing resources anymore?

  • MTurntbull Malcolm Turntbull (@MTurntbull) reported

    @geoffkeighley @playnewworld Viewing what? The login queue?

  • jjericho_ Jericho 🎃 (@jjericho_) reported

    Probably 9 hours in @playnewworld so far. 12 total but probably 3-4 in queue. But I will say once I'm in game I'm having zero issues with server stability and the like. Musket is a blast. Trying to figure out what to pair it with. #NewWorldMMO

  • Butters_Nisha jared stewart (@Butters_Nisha) reported

    @playnewworld so you launched a new game and did not think to include some sort of disconnect buffer before putting people back into a couple hours long queue? love waiting hours to play only to experience lag and then a disconnect followed by being placed back into the queue.

  • andersenc159753 Chris M. Andersen (@andersenc159753) reported

    @Zaknefian @DeezlyOG @playnewworld Queue times went up for me, not down. More servers isn't really a solution to the actual problem.

  • iFinchQ F I N C H (@iFinchQ) reported

    @Eagles_Avs @playnewworld then you queue 1 you take fatal error )))

  • Jow3dan Denesha (@Jow3dan) reported

    @playnewworld if you get the “lag detected” and you lag out, why are you placed in the back of a queue? Shouldn’t you have a prio?

  • brandon12946 brandon (@brandon12946) reported

    @playnewworld How to fix "Timed out while waiting for server to spawn the player" error when trying to login? Has been around 30min and still cant get in

  • chris91820336 chris (@chris91820336) reported

    @playnewworld We need some servers closer to Africa please. Don't exclude the africa gaming peeps like the rest of the world. Playing your action game with these mechanics on a 220+ ping. With lag and rubber banding is horrible. We can bearly play your pve content. How are we going to play pvp

  • brykanst brykanst (@brykanst) reported

    @playnewworld you should have taken a tip from BDO on how to do servers... shouldn't be locked to 1 server but able to freely log into any of them and have control of areas by companies locked to the servers would get rid of 99% of the queue problems

  • white_stripe TheWhiteStripe (@white_stripe) reported

    @playnewworld I just waited in queue for NA East world Eden for 3 hours just to get errored an re-queue again. Will there be a fix?