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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (92%)
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Glitches (8%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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New World Issues Reports
Latest outage, problems and issue reports in social media:
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Jish
(@Jishwastaken) reported
@playnewworld I go to preload New World, got an error and now its not showing up in my library 😭
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Kelryth
(@Kellryth) reported
@playnewworld Amazon is reporting a 24 hour wait period on key release after the payment goes through. fix this please.
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p s y
(@PsyGigante) reported
@playnewworld ok. fix dodge bug for the god sake.
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YouTube_Noktakk
(@Noktakk) reported
@playnewworld an error occurred while installing New World (invalid platform)
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Kiry
(@jnsplace) reported
Whooo! @playnewworld key received. Half a day PTO booked. I'm looking forward to it. My expectations are; login, and see what servers are not completely packed and go from there. DIVE IN!
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Rob
(@BigLankyRob) reported
@playnewworld Did they sort the graphics issue? With it being a bit harsh on some cards?
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cthulhu
(@rdevil44) reported
@playnewworld Please atleast try to not let the servers crash or get overrun.... You know its gonna happen, we know its gonna happen, so you might aswell be extra cautios compared to other companies that failed hilariously in this task.
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Kip
(@KJaggerX) reported
@playnewworld Yeah, there is gonna be server issues. But yall got it!
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David Le Poidevin
(@Digit9467G) reported
@playnewworld is there an issue with Amazon codes being issued? Five of my friends received them 3 days ago and I have nothing…
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Simon * Mental Health 💜 #BLM 👍
(@XaryenMaelstrom) reported
@HolstroMatt @towelthetank @playnewworld All the paper cuts, banged knees on the tables/chairs/any corners near or on the way to the watering hole, pulled hair for that invisible coding bug, possible broken monitors... the list is almost endless.
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Anthony W
(@ArkhamTTV) reported
Anyone having trouble when buying @playnewworld from Amazon. Got an email saying to download it but the link library is blank?
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Madam4721
(@Madam4721) reported
I just love it when you are trying to fix your sleep schedule for @playnewworld and someone calls you that was probably a wrong number and wakes you up.
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Grinchnnox [Not giving away love]
(@criptochain) reported
@UnsureWhatsReal @playnewworld Thanks, I'll be new, I didn't try it before, I think I'll try to enjoy it regardless of the progress, I hope that's not a problem
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Srv Gamer
(@srv_gamer) reported
@playnewworld @P4wnyhof @Alienware has the problem that was occurring with the rtx cards already been fixed? I don't want to risk losing my graphics card.
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Unitz
(@UnitZee) reported
@BDubzDM21 @playnewworld i mean it's amazon. They once described Christmas shopping on their site like being constantly ddos attacked. If anyone can add enough servers or whatever it takes for a smooth day 1 it's them. But yes my guess is some will have a rough 1st few hours.
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Noosh
(@NooshOCE) reported
@playnewworld Yo if the servers crash just unplug-replug plz
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Anthony W
(@ArkhamTTV) reported
@Nnamite @playnewworld I called customer service and they told me they would get back to me within 24-48 hours. I'm like what the heck lol.
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cardconnection
(@cctcgsales) reported
@playnewworld A broken clock only works twice a day.
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MADshadowman
(@MADshadowman) reported
@YamiTaskebe @FairuzaGoes @playnewworld of course, they will do that. but you can see why this is a problem, right?
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VE AWeeLittleFox
(@AWeeLittleFox) reported
@playnewworld Getting an Invalid Platform error when trying to install the game
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TheSlimRat 🐭
(@TheSlimRat) reported
@NomisGnos @playnewworld Never seen it before new world but I was able to get it back and now pre loading. Might have been a weird glitch/bug
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Happymeal
(@Happyme05699879) reported
@praveenram1983 @ClairesBakingTV @playnewworld Unfortunately amazon has no control over Indias download speed. I'm sure you have downloaded many games and your speed will depend on your connection to their server. The amount of people downloading should not interfere with your speeds just your service and connection
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shaun simons
(@exiledwolf83) reported
@Dave_of_devon @playnewworld Yeah I was looking for my steam code from Amazon in my email and in my digital orders section. I was going to preload but guess I will not be able to since you failed to coordinate with Amazon. Which is weird since it is THEIR game. May want to fix this before it causes an issue.
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Simon Song
(@NomisGnos) reported
@TheSlimRat @playnewworld Interesting. However, that sounds like a Steam problem not @playnewworld problem.
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TheSlimRat 🐭
(@TheSlimRat) reported
@playnewworld tried to preload and it gave me an error then it removed New World from my steam library :(
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File Peter
(@Xer00) reported
@playnewworld look some guys (of course not me) have problems to get one person excited. You have the power to excite millions.
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Unitz
(@UnitZee) reported
@BDubzDM21 @playnewworld Wait a day for the inevitable day 1 server issues. Maybe Amazon can be the 1st to provide enough oomph to mitigate that.
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Srv Gamer
(@srv_gamer) reported
@playnewworld has the problem that was occurring with the rtx cards already been fixed? I don't want to risk losing my graphics card.
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Kelryth
(@Kellryth) reported
@playnewworld I hope you're ready when the servers crash. It happens even to experienced game companies on major game launches. You should have made names cluster-wide instead of worldwide.
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Johnnie
(@shyguyspirit) reported
Since @amazongames is forcing the entire world to log in EU servers to reserves names in @playnewworld. I'm sure the EU servers are going to crash multiple times because it isn't made to handle the world.