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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Online Play (50%)
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Sign in (25%)
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Game Crash (25%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 La Broque |
Game Crash | |
 Seattle |
Sign in | |
 Ahnatal |
Online Play | |
 Bologna |
Online Play | |
 Rosario |
Online Play | |
 Bern |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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New World Issues Reports
Latest outage, problems and issue reports in social media:
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𝓢𝓱4𝓭0𝔀𝓚𝓷1𝓰𝓱𝓽117
(@Sh4d0wKn1ght117) reported
@playnewworld Just sat in queue for 4 hours and then I get booted from the queue and then it puts me back in at 1800 and the wait time is another 4 hours. That’s so bullshit, fix the damn game jeez
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Revan619
(@revan619) reported
@playnewworld Hopefully you can work on increasing server size as that is the main issue. Telling people to play on a different server to their friends and company isn't a fix
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Joey G
(@JAGranato) reported
@playnewworld I can certainly appreciate the issues with launching a game like this with this many active players, but there's no reason I should ever wait in 1000+ queue for hours to play the game. I don't know what the fix is, but this is untenable.
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ZacharySimko
(@ZachhSimko) reported
@playnewworld @playnewworld I am currently trying to login into my world but instead of putting me in a queue for 600 its put me in a queue with 18 people and says "queueing for new starting area" i have a level 15 character and i didnt have this problem this morning
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En1gma Fr0st
(@En1gmafr0st) reported
@playnewworld What are the odds you will make amends by offering people something to stay after having all these issues with queue drops and severely long queue times? you want people to put time in but, are not really sweetening the pot by having a two week lead time on xfers.
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ThatReallyOlddude
(@TOlddude) reported
@playnewworld There seems to be a rash of issues with people losing connection right when hitting 0 on the queue. Has this issue been identified and is there a fix coming?
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EZ
(@PoiNtX19) reported
@playnewworld I have that same error ( Failed to join login queue. Please try again ) I have in total 34.2 h in the game that the only thing I do is the queue to enter, but the error comes out again and again, from the first day that is happening to me, and reviewed everything, firewall,
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Pixogen Pixels
(@PixogenP) reported
@playnewworld If we wait 3 hrs for a queue then crash and get another 3hr queue... can you add a 3min grace period for logging back in.
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𝓚𝓸𝓻𝓮
(@TheKoreCow) reported
@Bandeta2020 @playnewworld I can read, thanks. It still doesn't address the queue issues now. Amazon isn't a small, indie company. This is ridiculous for a launch that had PLENTY of beta testing.
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Yawger
(@Yawger20) reported
@DougisRaw @playnewworld One would think that because this platform has a blueprint already laid out in WoW.... that that they would have expected these issues and prepared better for them.. but what do I know.
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Trace "HighLord" Wayne
(@HighLordgg) reported
@playnewworld Got into the world after my long queue time. Shrine to a new location to get to questing. Take two steps (lag detected) placed into queue (1800th) without being kicked to menu. At least I have something to look at in the background xD
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Antonio
(@CVDE_Tony) reported
@CoryEllison2 @playnewworld Yeah no. Let's focus on the main issue at hand first before anything else.
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𝔾𝕒𝕧𝕚𝕟
(@BlueBattleHawk) reported
@ChaymberGaming @playnewworld typical "I'm not having the issue so it must not exist!" mentality
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andrew b
(@runelynx) reported
@BlueBattleHawk @ChaymberGaming @playnewworld No... It's saying that some of us on the newer servers are having great experiences. That doesn't mean there isn't a problem on the original server, or with people trying to play with friends, or the streamer cult crowds. Both sides are valid.
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Justin Noe
(@JustinNoe) reported
@playnewworld I'm 1000% sure it has been discussed... but why can't we select our character and then what server we want to login to... everytime we load. What does the character have to be locked on a server? Low pop server for me on launch is now 1k+ queue. Can't even play.
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C4Rnage
(@c4rnagebr) reported
@playnewworld Wtf, i have failed to login on queue 6 times in a row, this is so ******* annoying, fix that ****
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Nat López
(@Nat_44) reported
@playnewworld I've been able to play every day in high pop server. Queue time is long but no issues after I'm in. I don't care about waiting cause before NW there was no other game to play and I would still waste my time on other games I wasn't enjoying. 🤩
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TheCasualGamer2385
(@TCG2385) reported
@Jack_J0n3s @playnewworld I ain't got this much time, but I totally agree. They have had relatively few issues, other than the fact more people want to play than they originally planned for. Solid launch over all.
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The_Sandlapper#9261
(@The_Sandlapper) reported
@playnewworld Thanks for the transparency. As a person playing on a "busy server" to play with my friends, and waiting in a queue of over 2100 at 5:15pm today, only to make it to 366 ten minutes ago and get an error that kicked me, these changes can't come fast enough (new queue also 2100+)
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EZ
(@PoiNtX19) reported
@playnewworld verify integrity of game files ... etc, I do not know what else to do and I do not see solution by new world in any, side, I do not think it is something so difficult to fix, how many more days are we going to have to wait?
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CamBuns
(@CamBunsTTV) reported
@playnewworld Can we please get a fix to this "Failed To Join Login Queues" I have been in about 30 failed queues since 10 A.M. Est time. its currently 10:30 P.M. Everyone that has the "too many queue requests errors" are telling me just click OK and leave it.. Nope! not working
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RSYNIST
(@theRSYNIST) reported
@playnewworld y’all need to fix this queue time ASAP !!!! Or at least DC PRIORITY… I DC now I have to wait 4 hours to play ???
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SPS
(@SPSinBOS) reported
Man, @playnewworld ... sit in queue for 3 hours just to reach double digits and then be booted for an error "validating pak files" ?!?! Rejoin queue only to be thrown back at the end and not in my previous position. That's rough 😔
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𝓚𝓸𝓻𝓮
(@TheKoreCow) reported
@CaptainMystiqe @playnewworld You can't move servers right now. That's the problem. I didn't pick the server, my friends did because at the time that's all there was.
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🍂˚✧₊spoopy stacey⁺˳✧༚🎃
(@Z0mbiella) reported
@playnewworld Please implement people's spot being held on a server for a short duration, if they crash, so they don't have to wait in queue all over again. Multiple group members have crashed when coming out of Amrine. :/ #NewWorldMMO
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nikolaj
(@its_Nikolaj) reported
@playnewworld please fix your game Ive waited for 2 hours to play only for the game to crash 5 min into playing it
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Snak3
(@SSSSNak33) reported
@playnewworld WHEN WILL THEY SOLVE THE LOCK AND CLOSE GAME PROBLEM WITHOUT ANY EXPLANATION ???????????????
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Rakunvar @StreamerHouse PR #BLM
(@Rakunvar) reported
Usually pretty reserved on Twitter but man... I'm ******* livid with @playnewworld Que at like 1-2pm 1900, half way through game errors. Que again back up to 2400 now. Sleep till 1030, take my meds etc get in and game randomly closes itself. Re-que instantly at 1800 again.....
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Ashepunk 🏳️🌈🏳️⚧️
(@ashenpunkgaming) reported
@archivistelly @playnewworld Depends. If they don't fix the massive queue on my current server I am moving off it. I will only be able to play during the weekends if the 5 plus hour queue continues.
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Sabahe “the Wanderer”
(@SabtheWanderer) reported
@playnewworld please help players who are on the more populated servers either with larger server population, or free server transfers. Getting a 1200 queue because you have to logout to fix a bug is disheartening. After just waiting 4 hours to get on.