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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Online Play (50%)
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Sign in (25%)
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Game Crash (25%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 La Broque |
Game Crash | |
 Seattle |
Sign in | |
 Ahnatal |
Online Play | |
 Bologna |
Online Play | |
 Rosario |
Online Play | |
 Bern |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Teatime
(@Teatime12065059) reported
@playnewworld EU not working either !
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Rank Badjin
(@badjin_rank) reported
@playnewworld I understand from national news the problems you face as of this morning...however...your server status shows all worlds are up, they ARE NOT. There has been almost no communication of the problem on normal channels, much less here on Twitter. Do better.
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Odoq
(@TAW_Odoq) reported
@TwistedMinds51 @playnewworld not a NW issue, so no comp...
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PACiK
(@pacik19) reported
@chrisJcsgo @playnewworld Amazon has server issues rn
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Austin
(@AustExperienced) reported
@Boombye92 @playnewworld Not sure. Im on EU and my friend is in game, but I am just getting the client error and persona errors
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Airwoman
(@Hoover6480) reported
@playnewworld It has been 3 hours... *sob* I need my new world fix :P
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RuXux
(@RyanMat01401810) reported
@playnewworld sick of defending this game, this issue has gone on for how long now, no updates except this one. which was 3+ hrs ago. It's becoming painfully aware that who ever runs this game, couldn't care less about this game and all they're doing is collecting a paycheck! way2 **** the bed
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Fritte
(@FrysoFly) reported
@Bridgemonger @playnewworld dude, chill, this has nothing to do with the game. its a problem at AWS. calm down, wait until Amazon fixed this problem and you will find your stuff where it was.
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Need more cowbells
(@Kuhglocke) reported
@playnewworld Thats not just a East US issue. I'm in Germany and cannot login as well. Whats more annoying: you cannot open the options if the client is not connected properly...
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SirNicNasty
(@SirNicNasty1) reported
@playnewworld Well with AGS rate of fixing issues, NA East will be able to log back in next week, if we're lucky
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Wattestok
(@wattestok) reported
@TechToyTinker @playnewworld Not to be rude or anything but this isnt the fault of new world, it is whole amazon that has issues, netflix, disney+ and even league of legends have issues. Try to do more research next time before saying stuff like this. These devs are amazing and people do not realise that.
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VMALO
(@vmalo151) reported
@playnewworld US WEST is not working
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Gapti
(@gapti) reported
@playnewworld is there issues I cannot login to an EU server. It says unable to auth my login
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David and John (BiA)
(@Bubsy_Brimor) reported
@playnewworld I'm from EU region and can't authenticate onto the game for last 30mins so saying no other regions are impacted is not true. Anyone else on EU servers having this issue?
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TaintedEnder
(@EnderTainted) reported
@playnewworld Any updates ? still not working on my end
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Steve
(@pilfro) reported
@playnewworld I don't mind bashing them when they deserve it, but this isn't a New World issue. Its AWS. There have been reports of outages for Disney Plus and Netflix streaming, as well as games like PUBG, League of Legends, and Valorant. Venmo.. Coinbase etc etc..
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Steve
(@pilfro) reported
@CarlosBeguigne @playnewworld I think it has nothing to do with new world. AWS services are down all across the east coast. And auth service I use that hit AWS is failing.
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Piotr Kapusta
(@vurreq) reported
@playnewworld probably not only us east, but problems also occur in the EU
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Michi
(@ProoF1337_) reported
@playnewworld EU Central: Unable to join the Server. Connection Problems. I'm guessing it's not only US East with problems any more :D
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Christopher Franko
(@chrisjfranko) reported
@Dave72770173 @playnewworld amazon web servers are having an issue
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Austin
(@AustExperienced) reported
@Boombye92 @playnewworld Im getting the same issue
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Kieran
(@ImKieranK) reported
@jesperALT @playnewworld having the same issue EU central 😣
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Xxarna
(@xxenna66) reported
@AiBulldogZ @playnewworld same error for me
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Carnifex
(@tarailrosso) reported
@Bubsy_Brimor @playnewworld I have the same issue in EU Central
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Airwoman
(@Hoover6480) reported
@playnewworld What I love. Seeing people posting crap about this game. Here is a tip, don't like the game don't play. Now leave the chat and shut up. Let those enjoying the game do so. I love how every MMO has issues at first but NW isn't given the same pass.
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Miguel Ochoa
(@Miguel_OchoaC) reported
@playnewworld I'm in SA and I have the same problems also, please fix it, my marks and skins are gone. Thx.
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PurrAnna
(@PurrAnna_) reported
@OhKayBet @playnewworld You have a problem
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Pete F Shirey
(@Megalodon360) reported
@playnewworld Yep authentication error each time I try.......... at a loss for words now how much I wanted this to be great and it has let me down..... I hope your plan for 2022 is amazing or this is just another dead game in my steam library..
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Tony Sanford
(@TonyPryme) reported
@playnewworld Can you please fix the crafting and TP bug where it randomly cancels out. So annoying trying to craft 6 times in a row. I keep giving you chances but Im running low on continuing. Are legendary resources even in the game? i get the same ones over and over and not new ones
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Nofaxu
(@nofaxu) reported
@playnewworld I'm having some issues on SA Server Too.. all my skins are gone and I can't connect my steam profile with my account on the amazon games website to get support