New World

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 12/30/2025 10:00

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Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Sign in (92%)

    Sign in (92%)

  2. Glitches (8%)

    Glitches (8%)

Community Discussion

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New World Issues Reports

Latest outage, problems and issue reports in social media:

  • gamingkaese Gamingkaese (@gamingkaese) reported

    @playnewworld This is the first time I really regret buying a game on day one. The queues and the error messages kicking me out of the queue are a sad joke. I hope it will get better but so far I am not inclined on continueing to "play" the game.

  • Veiledcascade gareth tucker (@Veiledcascade) reported

    @playnewworld Any chance you can look into power draw on login screen? peak of 450w in queue and only peaks at 350w in actual game. That's kinda backwords. Also GPU utilisation is insane for a couple of boxes on a screen during the queue.

  • independentva15 independentvariable (@independentva15) reported

    @LairdStuff @playnewworld No caps are fine, they just need more servers. Increase caps and everyone will be lag teleporting around

  • Matsms Murderfox / Mats (@Matsms) reported

    @playnewworld 3k queue, for 30 minutes --> too many login requests, then another 3k+ over and over again

  • Megaa_official Patrik Németh (@Megaa_official) reported

    @playnewworld I was 800th in queue (already waiting in queue for 2 hours), got " too many requests" message, now i'm 3000th FIX YOUR ******* SERVERS

  • qBICS_tv Blake (@qBICS_tv) reported

    Love buying products where the service can't be provided @playnewworld

  • Termehhs Termeh (@Termehhs) reported

    @playnewworld Was in queue again today at 3600. Got to 1750 and got mm_authresult error AGAIN. Back to the back of the line. I literally can't play the game. I rolled on this server yesterday as the lowest pop server at the time.

  • Memerrsson Emerson Ferreira (@Memerrsson) reported

    @playnewworld fix the dungeon

  • frannahdk Frannah (@frannahdk) reported

    Love spending all my free-time off work looking at a queue screen just to get an error 6 hours in two days in a row... Reserve peoples spot in queue for x amount of time or give pre-orders/closed beta testers priority access! @playnewworld #PlayNewWorld

  • Mats_Forberg Mats-Erik Forberg (@Mats_Forberg) reported

    @playnewworld I am consistently being thrown out of the login queue. 2 days of trying to play, and 0 minutes played

  • Voicesbybarnes Nicolas Barnes (@Voicesbybarnes) reported

    @NBKMistik @playnewworld man was almost in and got error and was thrown to 2379 in queue from 220. them adding more worlds does not fix anything

  • Mats_Forberg Mats-Erik Forberg (@Mats_Forberg) reported

    @geoffkeighley @playnewworld I am consistently being thrown out of the login queue. 2 days of trying to play, and 0 minutes played

  • elimeretv Ellie (@elimeretv) reported

    @JacobGGLive @playnewworld As far as I know our names are locked to our account for 90 days. So unless you are having issues between deleting and recreating that will last 91 days, you'll be fine.

  • balbaheeji Bassam Al Baheeji (@balbaheeji) reported

    @playnewworld @playnewworld call me when you fix your ****

  • Limits_TV Isaiah (@Limits_TV) reported

    @SuperPanda_G @playnewworld Higher pop servers would actually fix the problem.

  • Mikekf94 Mike (@Mikekf94) reported

    @LionheartUK3 @playnewworld If you get the error click okay and then don't click anything else it will put you back in the queue where you were. If you press play again it will queue you from the back. It's stupid I know.

  • WhoDatStreamer Who Dat Streamer (@WhoDatStreamer) reported

    @playnewworld so when I try to buy stuff on the store I get a transaction error. Can anyone help me with that? Not sure where I can look at payment methods or anything? Steam doesn't have a spot to buy in-game currency as of last night anyway. Help me give you money! hahaha

  • carlos_adf CADF (@carlos_adf) reported

    @playnewworld queue position: 2965 1:30h later: queue position 370 5min later: error too many requests🤡

  • FlowTek9 FlowTek (Florian) (@FlowTek9) reported

    The authentic @playnewworld experience: Queue 1500 > 800 > Disconnect > 2800 > 2400 > Disconnect > 3100, steadily moving towards the 4000th queue spot lol

  • DuodeDs Dovydas (@DuodeDs) reported

    @SuperPanda_G @playnewworld Just got the error again, clicked ok, waited and queue screen popped up on its own. so don't click play or do anything, just wait after clicking ok

  • Celtics_fan78 Rich Henderson (@Celtics_fan78) reported

    @ElectusMusic @Kuno79 @playnewworld This does not work. If I’m in game and I crash out I have to wait in line behind everyone else. Trust me I had to do it yesterday 4 times.

  • MHearthstoner Martin hearthSTONER (@MHearthstoner) reported

    @playnewworld Fix the goddamn queues. its not possible to play for normal person. was 5k in queue, went for dinner and came back to message that too many request for server and had to re-queue. 6K queue again. why did I even spent money on this crap.

  • LuftimQaka luftim qaka (@LuftimQaka) reported

    @playnewworld FIX EUROPE!! CANT PLAY FOR TWO DAYS STRAIGHT!

  • GulliksenEgil Egil 'Gullik' Gulliksen (@GulliksenEgil) reported

    @playnewworld fix your damn server's and login!! 1,5 h in que and it fails and back to 2554 again!! Do you want people to quit the game!!

  • JestfulHam JestfulHam (@JestfulHam) reported

    What's going on with #NewWorldMMO NA Eastern servers? Just got the game and cant even load up the list of worlds. Keep getting a reconnect error. My internet is working fine. Anyone? @amazongames @playnewworld

  • Mats_Forberg Mats-Erik Forberg (@Mats_Forberg) reported

    @playnewworld I am consistently being thrown out of the login queue. 2 days of trying to play, and 0 minutes played

  • Justin85812299 wandering about (@Justin85812299) reported

    @playnewworld is this a joke? I'm waiting in a 2500 players queue for 90min only to get an error at 169 and get disconnected ? Embarrassing!

  • SneakyOf TheSneakyManOfShadowingSneakiness (@SneakyOf) reported

    @playnewworld can you guys please fix the fking queue problem? when i play i have a great time, but the power shut down, and then i was placed in 1400 in queue, then power shut down again, now i am in 1900. fix the servers, and the errors when in queue that kick you out please.

  • I534I I534I (@I534I) reported

    @playnewworld @GetUnorthofox I don't mind queues that much, it's part of a launch and is expected, what annoys me is you need to sit still and watch the screen in case the login server shits itself and throws you out and you lose your place in queue.

  • IttssConnor Connor Dickens (@IttssConnor) reported

    @playnewworld @dealer_monkey impossible to login!