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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (86%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Kuno
(@Kuno79) reported
@Gmoxom @playnewworld it would suck if you get in then game crash and you get put back on a long *** queue. I happened to me :(
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Cesmode
(@cesmode84) reported
@playnewworld Have been sitting in 1740+ queue for 30-40 minutes, got down to about 1270+...and an error box pops up something about login services. Now its back to a 1700+ queue :( Streamers are doing well though
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Mattyv17
(@Mattyv171) reported
@playnewworld This is your fix for servers not being fixed after 2 bets? Im just gonnq call you guys Blizzard now since thats who your getting advice from anyways. I dont wanna play on a different server when my friends are on another one. Fire tour developers and hire good ones!
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Z
(@akzsb) reported
@playnewworld The hell is this? You post an outage *only* on twitter and 15 minutes before it happens? Lucky we managed to finish Amrine just as the servers went down.
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Salted Xanaxx
(@SaltedXanaxx) reported
@playnewworld LOL i knew this would happen how sad! - i wasn't even lagging the game was fine =S
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Vincenzo Cascone
(@kaskogan) reported
@geoffkeighley @playnewworld Just because I passed 4hours in queue watching streams and 3 hours playing...I hope they find a solution for this issue.
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gibbles
(@iGibbles) reported
@playnewworld how about fix your banning system. its a joke.
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FloydMurphy
(@TheFloydMurphy) reported
@studingo @Vinvyin @playnewworld It’s very easy to fix. They have AWS backing them. They undershot and it’s embarrassing. No one should be waiting over 4 hours for anything. These new “worlds” have done absolutely nothing for people who have been dealing with this crap for over 12 hours
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rafael
(@_derafael) reported
@D3XT3R_DOG @playnewworld EXACTLY. I was only able to play from 8 to 11 in the morning. After that just queue, errors and crashes so far I'm going to sleep. And I'm from Brazil huh
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Fat Mario
(@RealFatMario) reported
@Generic_Title1 @playnewworld it would take more time with that and they could risk a lot of problems, give them time and it will probably happen.
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Shoji Takahashi
(@mashtak88) reported
@playnewworld Several friends waiting 7h until get a crash and back to 5000 position in queue. That's non sense!
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Evan Tarracciano
(@Roto_Wizard) reported
Wanted to give a round of applause to the folks over at @playnewworld . Yes, server queues are long. But? They are STABLE. First MMO launch I can remember without major crash issues on day one. Strong work guys, well done.
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Kiwiana Az 🐤🇳🇿
(@So_Kiwiana) reported
@playnewworld Patience??? Bruh I waited from 12am literally a couple mins after OCE servers opened, until 6 30am then I got in. Crafting kept failing because of lag so had to relog...another 2 hours or so. I've waited 8.5hrs+ and played like 1hr...ffs.
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The Mother Of Axolotls
(@PersepPrincess) reported
@playnewworld Thanks guys! Honestly, I have seen many way worse launches than this. People complaining over congested servers and queue is a healthy problem to have and once the game settles, Im sure the queues will as well.
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BLUEZ 🚀
(@AnytimeFitAus) reported
@playnewworld the problem is, isn't the amount of servers, it's the server size, there's 22000 players trying to fit in the most populated server of 2000, because it's the only one that we know won't die, like most Oceanic servers.
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Gator
(@kushkins3) reported
@playnewworld It makes no difference that you open 10000 worlds bc I won't start from scratch every time you fail to fix queues.
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Michael Bennett
(@Rokente) reported
@playnewworld Can you fix the 6 hour wait just to get a login error. Thank you.
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Sadistik_Muffin
(@Sadistik_Muffin) reported
@playnewworld fix your **** or give me my money back
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-Fister-
(@compguru910) reported
@playnewworld Yay, get to start over cause the queue system is jacked and keep getting stuck. And when I can connect, I get 'lag detected' frozen all the time.
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Studingo
(@studingo) reported
@TheFloydMurphy @Vinvyin @playnewworld Whats the fix then? since you know its very easy to fix the queue times, what is it?
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Jessixa
(@omfgjessixa) reported
I was so excited for @playnewworld, but my PC can't handle it. Stuttering everywhere as if it's about to crash, CPU maxed out, RAM maxed out. :/
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百戰蛤
(@Devithrones) reported
@philou225 @playnewworld the another problem is ice mage can not making damage to others becuase they r glitched in PVP...LMFAO
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Kuno
(@Kuno79) reported
@Celtics_fan78 @playnewworld not sure why we don't get a time window to get back in after a crash so stupid.
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Nacho Pneuma
(@NachoPneuma) reported
@playnewworld if a player is kicked from the server due to a game error, his spot should be saved. But do queue again because the game has problems is offensive.
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TTVTheSix
(@TTVTheSix) reported
@playnewworld New servers are nice and all but the cap is the issue waited for 7 hours to get into the server my friends were on then DC right as i get in and have to restart at a 9k que. #QueueWorld
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🍪 Cookie Dogo 🍪
(@D3XT3R_DOG) reported
@playnewworld The problem isn't more servers, Those servers are filling up and getting longer queue's the moment you open them up. I spent 4 hours in queue then kicked. Did this twice. Your game is being reviewed bombed on steam cause of this. I love your game but increase server capacitiy!!!!
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Thasso Mauricio
(@Siirlog) reported
@playnewworld fix pvp no reg issue in BR server alatyr please!!
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PGG | Laingergaming
(@laingergaming) reported
@CH1NN_ @playnewworld @ItsCookieSlays had this issue this morning. Did you figure it out?
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Catay
(@CatayAU) reported
@playnewworld Will you fix the gamebreaking bug of numerous players with invincibility (except musket hit)?
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WoW.Cyrix
(@CyrixWow) reported
@playnewworld When is the server transfer option going to be added? This needs to be like, implemented yesterday.. I logged in at launch, got right in and have been playing all day and now I cant log out or go to bed because if I disconnect I will have to wait in a 40+ hour queue..