New World

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 11/20/2025 05:55

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Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Sign in (86%)

    Sign in (86%)

  2. Glitches (7%)

    Glitches (7%)

  3. Game Crash (7%)

    Game Crash (7%)

Live Outage Map

The most recent New World outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
FranceNîmes Sign in
FranceSaintes Sign in
United KingdomPorth Sign in
GermanyAßlar Sign in
GermanyAnnaberg-Buchholz Sign in
FranceVagney Glitches
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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New World Issues Reports

Latest outage, problems and issue reports in social media:

  • MightyGandolf Gerald | Mightygandolf (@MightyGandolf) reported

    Is anyone else getting failed to connect to login queue? #NewWorldMMO @playnewworld

  • G4Ging George (@G4Ging) reported

    @fig_philly @playnewworld This is about where I was when I got disconnected from the login services and kicked to the back of a 15k Q

  • Penoxi Penoxi (@Penoxi) reported

    @playnewworld @FelixScollen Thanks for the announcement. I just waited 6 hours from position 843, only to see an "Error joining queue" message. New servers will not fix the problems we have as people have already established on the servers we were given at launch.

  • befair2fathers Dennis M Atherton (@befair2fathers) reported

    @playnewworld 3 little words for you guys. Waiting To Login or how I spent my day 🤬

  • MikeDaUnicorn MikeDaUnicorn (@MikeDaUnicorn) reported

    Waiting 3 hours in queue to get an error "failed to join queue"... really @playnewworld? Trash. #PlayNewWorld

  • L0LLo_ L0LLo (@L0LLo_) reported

    @playnewworld please can you add a grace period where u dont have to queue again if you crash in game? its so unfair...

  • OLDNICK07 Sami (@OLDNICK07) reported

    @playnewworld change your name to queue simulator......pre ordered the **** for waiting 6 hours doing nothing in a mid pop server.....open beta was smoother than this **** launch.....fix your **** or you will see your game as a mostly negative reviewed game in steam

  • Floops20 Amira (@Floops20) reported

    @WyzeThawt @Michael59440635 @playnewworld dude, they literally had 2 betas to fix this problem; its one thing that theres a queue but for it to take THIS LONG to go through the queue is absurd on ANY game

  • nihilisticEden Eden (@nihilisticEden) reported

    @ScibilityRS @playnewworld I heard rebinding the key to something else works, but I didn't have the bug... Instead, I had a crash :)

  • ADCARTATTACK ADCArtAttack (@ADCARTATTACK) reported

    @playnewworld With all queue times being around 2000, imagine if the server was 4k limit. Almost ALL issues could be solved

  • Matthew_St99 Matthew Stanborough (@Matthew_St99) reported

    @playnewworld 2 hour queue time to get failed to login. Cheers

  • MlcLucian Lucian.M (@MlcLucian) reported

    @playnewworld if you are really working on servers issues and queues why can't we see any improvements? it seems to go the opposite of improvement..more queues more people waiting to get in and more errors

  • LotRLore Joseph Bradford (@LotRLore) reported

    @David_Jagneaux @playnewworld Boss 1 defeated: login queues.

  • damientgerard Damien Gerard (@damientgerard) reported

    @playnewworld Got in, created character, loading... then crash. Now 4000 people in queue. Good times. Good. Times.

  • jagingerich James Gingerich (@jagingerich) reported

    @playnewworld Do you know about the desync problems? I can't get out of the first area in a new game as the monster appears to stay in place, can't attack them, get hit from unexpected places.

  • iKungFlu panda (@iKungFlu) reported

    @playnewworld connection error...🤡🤡

  • Fabio_Angelucci Fabio Angelucci (@Fabio_Angelucci) reported

    @playnewworld You are serious? Dont spent your time to ads, use it to resolve the queues problem. It's very bad pay 40 eur and not play 1 minute to this game.

  • Ringod123 Paul Ring (@Ringod123) reported

    @playnewworld STARTING AREA QUEUES IN EU ARE BROKEN AND HAVE BEEN FOR HOURS!!!!!! PLEASE ACKNOWLEDGE AND FIX!

  • OLDNICK07 Sami (@OLDNICK07) reported

    @playnewworld change ur name to queue simulator......pre ordered the **** for waiting 6 hours doing nothing in a mid pop server.....open beta was smoother than this **** launch.....fix your **** or you will see your game as mostly negative reviewed game in steam

  • batucebiroglu Batuhan Cebiroglu (@batucebiroglu) reported

    @playnewworld There is still queue problem, and you share these ads. Guys, you are really weird..

  • Chadesh Rich (@Chadesh) reported

    @playnewworld Queues are somewhat expected, but this issue was also in closed beta so one would think the queue issue should be less of an issue. Also it is very annoying that I start at 5000 in queue and drop to 4100 in queue then back up to 4600+or- or being 200 in queue and get kicked.

  • _Zhane0 Okan (@_Zhane0) reported

    @playnewworld On EU Central servers I waited a whopping 3 hours to get into place 44 and then it just said failed to join login queue. I started at about 3000 and now I have to start at about 4000

  • RhysAmarilli Rhys_Amarilli (@RhysAmarilli) reported

    @ShowNwo @playnewworld Since when does sitting in a login queue constitute a “concurrent user”. People saying pick another server, I did, got DC’d and now both are 24hr+ queues, if AGS is using AWS then it isn’t a great advert for their dynamic scaling ability. Sigh, I expected it to be bad, but this?!

  • Meyples Matthew Maples (@Meyples) reported

    @NS_AllMight @playnewworld That was from this morning lol. Queue was like 15k 10 minutes into launch. At this point Valhalla has hit the cap for login queue and you can't even get into the queue. Don't foresee it being playable tonight. Oh well, I have Fire Emblem to hold me over.

  • NS_AllMight All Might (@NS_AllMight) reported

    @Meyples @playnewworld Damnnnn, Yeah I'm in Morrow, hopefully they address the server issues sooner than later but you know how that goes lol

  • Viiolai Vii (@Viiolai) reported

    @JustoMentos @playnewworld having the same problem :(

  • DoxiaStudio Doxia Studio 🍌 (@DoxiaStudio) reported

    @mohjave @TheeHustleHouse @playnewworld daaamn, i cant play rn because I've to finish dev my nft game but got to watch some streams. The launch was good? no server problems or anything? I'm super hyped for this game.

  • Frank_Sikiatra David_Rosa (@Frank_Sikiatra) reported

    @playnewworld Can you fcking fix your servers? A lot of people cant play because ur trash servers

  • 4_20Blaziken 🍁🔥😤💨💫💯 (@4_20Blaziken) reported

    @3GoneRouge @playnewworld The real issue is no region locking players. If you phase in servers by time zone. A lot want to play “early” screwing over the players in that region. Also Amazon should’ve done overall better with servers. They have AWS for god sake

  • jjstevenz JJ Stevenz (@jjstevenz) reported

    @playnewworld Fix the log in que!!!!