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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (86%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Shoni Moore
(@ShoniMoore) reported
@playnewworld It's been a while since you've updated the player base. Are we going to hear anything about the transfers and even in game exploits being used. The exploits are game breaking and devs haven't even told us they are aware of the issue.
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Icywind1
(@Icywind12) reported
@NymgeneerN @playnewworld From what I heard even in the menu as your adjusting those settings it starts unlocked which can make card go boom. It should be changed by default via a patch to ensure this problem doesn't happen
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Checho
(@ChechoFPS) reported
@playnewworld @BashFrost How about you fix all these automated ban issues
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Will
(@hotdogrr) reported
@playnewworld Any plans on fixing the incredible lag on instance servers for new servers? Are you gonna let player there be unable to clear expeditions for any longer?
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Tagger
(@Nabs_Tagger) reported
@playnewworld Are you guys aware of the massive desync/lag issues with expeditions? Seen tons of threads (forum, reddit and steam) - yet apparently no official response/acknowledgement of the issue. PLEASE just put out a post about it, so people know that you know about it.
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Nick Gergens
(@NGergens) reported
@playnewworld why does the game keep giving a black screen with no fix
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DPJ
(@dpjsc08) reported
@eZnow1337 @playnewworld Yeah! I can easily run OBS, Photoshop n render in SV at the same time with no lag.. But as soon as I stream, my PC will explode n kill me I know it
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Stealthy__TV
(@Stealthy__TV) reported
@playnewworld Can you please fix the desynced dungeons its impossible to progress when enemies are hitting you when they arent even aggro on your screen 5 days we have had this issue
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Dan Howe
(@DanHowe03) reported
@playnewworld hurry up with the server transfers, im at a point where i need my guild and a week later and i still cant play with them. Game is good but you are dropping the ball with this. This will also fix a lot of your afk issues.
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Jens Mertens
(@Arc_eu) reported
@playnewworld I have been trying to login for an hour now. Staying in queue and when I get in the game, it gives me the error of being unable to spawn into the world. What can I do to play this game?
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easynow aka Barry
(@eZnow1337) reported
@dpjsc08 @playnewworld might need to **** around with settings, if your game is full screen it can lag streaming software, I had to do hours of prep to get PC games to run smoothly on stream
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Blackman Games
(@BlackmanGames3) reported
@playnewworld think I can play your game today or I’m still gonna have issues timing out in the queue?
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Mark
(@liveandlearn84) reported
@playnewworld FIX your servers first. Prioritize and help the 1000s of people who you say have to delete their characters and start over cause that is what you say is the solution to the lag detection bug
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Brogoma
(@Brogoma1) reported
@playnewworld Can you please fix the lag inside the dungeons by tomorrow? It ruins the entire experince 😥 Plus the main quest is conneceted to them
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Dylan Andrews
(@Dyyrin) reported
Hey @playnewworld we going to be getting any kind of update on transfers this week or a simple bug fix patch? This game really needs it the UI is a mess of bugs.
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Austin Givens
(@OhioTaoist) reported
@playnewworld I'm playing the game but I gotta say I'm super disappointed . No swim animation, amrine dungeon is broken , bugs all over the place , and even after pushing The game back for months . It feels unfinished .
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ShaunIsOP
(@ShaunIsOP) reported
@playnewworld I'm part of a gaming community and we still have New Players getting the game and joining everyone that plays. But now we cannot play together because of the Full Server Lock. This seems like an issue as a company you should've thought about sooner.
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HariTheyez
(@HariTheyez) reported
I wonder when @playnewworld will get their servers fixed? Love being stuck in a que for a low pop server and I get an error "Timed out while waiting for spawn point". Love seeing the lack of response too on the forums!
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Dylan Andrews
(@Dyyrin) reported
@SWE_Motorizer @playnewworld Luckily I haven't had issues with servers. All my issues are with the UI. After long sessions my UI slowly starts to bug out and miss elements.
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KilledUnskilled
(@KilledUnskilled) reported
@JAXSTEEE @playnewworld Don’t que again click ok on the error msg wait 30-60 seconds and it puts you back in the queue at your last position
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opinion person
(@0pinionperson) reported
@playnewworld Any plans to fix instance lag? Expeditions are literally unplayable for some. The mobs deal damage to the party 2 seconds before they finish their animations.
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BjornAndCookie
(@BjornAndCookie) reported
@playnewworld Can you PLEASE fix the lag in excavations? It's unplayable and a waste of mats to craft keys. Seems like it could be fun.. but with the lag.. so messed up. Entire group has massive massive lags.
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Aphen
(@AphenTV) reported
@sombra_x @playnewworld Oooh! I want to get Planet Zoo - any good? (in comparison to Rollercoaster Tycoon etc) Apparently I don't meet the recommended due to missing 1gb in VRAM; but I have no issues!
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Glutmine
(@joseluis_gamer) reported
@playnewworld fix the bug of getting stuck in a house without being able to leave and without fast travel working forcing you to close the game please
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membro da religião Natasha romanoff
(@josewachhoolz) reported
@playnewworld Lag in the dungeons, i am seriously thinking about asking for a refund. waiting in line for more than 2 hours is too frustrating.
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Devin
(@whiskeytango611) reported
@playnewworld @BashFrost Any comment/progress on server lag/desync? Many servers reporting unplayable lag, Armine is impossible to complete because of it.
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PinkPhoenixSB
(@PinkPhoenixSB) reported
I wanna stream but I'm experiencing some lag in my @playnewworld. Working on it for a sec.
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SinisterPanda
(@Pukizzs) reported
@playnewworld Heyy, love the game, but i can't help but complaint about amrine excavation not working for most people on the new servers, due to this, we cannot progress with the main story, it's really bad and some response would be awesome!
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TKOva
(@FDRTKOva) reported
@playnewworld any news of a patch to fix the issue with dungeons?
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PainJF
(@PainJFttv) reported
@playnewworld are you guys just not going to fix the laggy Dungeons? Been 4 days now