New World

Is New World down?

No problems detected

If you are having issues, please submit a report below.

New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 10/16/2025 11:50

At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Online Play (50%)

    Online Play (50%)

  2. Sign in (25%)

    Sign in (25%)

  3. Game Crash (25%)

    Game Crash (25%)

Live Outage Map

The most recent New World outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
FranceLa Broque Game Crash
United StatesSeattle Sign in
GermanyAhnatal Online Play
ItalyBologna Online Play
ArgentinaRosario Online Play
SwitzerlandBern Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • Thalesiaf Lesiaf (@Thalesiaf) reported

    @rndbrl @playnewworld Read the patch notes, i had no issues

  • NikoLaaksonen Niko (@NikoLaaksonen) reported

    @TheNapy @playnewworld Yeah I was gonna buy this set but I guess I will wait for them to fix it.

  • AndrewLindemul2 Andrew Lindemulder (@AndrewLindemul2) reported

    @playnewworld @playnewworld "Fixed an issue that prevented Region Transfers due to PTR characters sometimes counting toward Region character limits." I think I found the root cause of all of your bugs...Why are your dev and **** instance linked AT ALL...

  • dawgsteaksauce Bartholomew (@dawgsteaksauce) reported

    @playnewworld Fix the anubian skin please. It does not look like the picture in the patch notes

  • WizardsUntie Powerhelm (@WizardsUntie) reported

    @playnewworld has always had a bot problem but as there are now entire bot companies as ppl try to gather in prep for the new zone and weapon release it's an issue beyond previous levels. They need GMs IN GAME if they don't have time to actually act on reports 1/2

  • WereWolfFPS Jim Knowles Fan Account (@WereWolfFPS) reported

    @playnewworld This is good. Gives a couple weeks to make sure there isn’t anything broken in Brimstone that can tank and destroy the fresh starts

  • SDSisaJOKE SDSisaJOKE (@SDSisaJOKE) reported

    @playnewworld Smh... Gonna take 2 hours to fix 3 things.... Incredible

  • 4ColorCrack ComicBooksPlus (@4ColorCrack) reported

    @WYNA_Podcast @playnewworld Um except for patches dealing with major issues that need a hot patch it's usually Wednesday at 2am est/Tuesday 11pm pst

  • tarellion Tarellion (@tarellion) reported

    How do I go about getting @playnewworld support? I really want to figure out why I don't have any music on the login screen. I have gone through uninstalling and reinstalling.

  • Luca_Benaglia Luca Benaglia (@Luca_Benaglia) reported

    @JustinHouchin @hallwack @playnewworld What you don’t understand about I was hardcapped with all bis perks items? my guild had perma everfall+wind? Why you keep talking random? Economy not screwed? Lol once you put all that money in circle how you fix it? The game was ended after 2 months.

  • spiton_it Lazy D (@spiton_it) reported

    @RealSvelo @playnewworld I have none of these problems dude you should validate your game lmao

  • JJthen John (@JJthen) reported

    @playnewworld Won't touch the game again until you fix the economy by releasing fresh servers. You should be ashamed you haven't already.

  • SDSisaJOKE SDSisaJOKE (@SDSisaJOKE) reported

    @playnewworld Why do you need 90 ******* minutes to fix 3 things?! I swear y'all are the most incompetent group of devs. I wonder what trophy or crafting exploit gets found after this one.

  • GaaraKa47475411 Gaara Kazekage (@GaaraKa47475411) reported

    @playnewworld fix servers

  • tech_n00b Tech_n00b (@tech_n00b) reported

    @playnewworld Not going to login again until it's a new server without transfers. I'd even wait in queue for hours again to do it. #bugsbroketheeconomy

  • xtrollyx1 xtrollyx (@xtrollyx1) reported

    @playnewworld fresh servers-for what?after time same problems again and you cant transfer-haha

  • BuBBLe_is_Live BuBBLe (@BuBBLe_is_Live) reported

    @playnewworld Can‘t claim items since months. When you try to claim them just nothing happens. Maybe fix it?

  • bhfior Bhfior (@bhfior) reported

    @PropersPlace @Kaszixx @playnewworld Tried 3 games so far today and all of them either down or not working. 2 AAA titles and 1 not. Literally mind blowing the rages that GW2 throws on other games haha

  • TheVenerableV Nīcolāus (@TheVenerableV) reported

    @Rocknbeers_ @playnewworld I was going to post similar. Maybe there is a problem with them? I was hoping for them to drop today!

  • winterrose5_ Winterrose (@winterrose5_) reported

    @playnewworld I will comment every day if I have to. Fix the damn sounds in dungeons.

  • regentmango7 Regentmango7 (@regentmango7) reported

    @Ramez05 @playnewworld Makes sense so they can fix any gamebreaking exploits that could possibly slip through the brimstone release. Allows time for the dust to settle and then to fix any exploits/economy mess ups

  • ZPapaBearPDX ZPapaBear (@ZPapaBearPDX) reported

    @LegendSyco @smuffinz @playnewworld It doesn't matter if the current players weren't banned. The duping bug and all the exploits drove players away. They'd fix a bug but their fix caused a new exploit. It was an endless cycle for the first few months and people left in droves over it.

  • Tabiris_Tatun Tabiris & Meteion 🔞 (@Tabiris_Tatun) reported

    @playnewworld When goes the server down and when they are coming back online ?

  • RealSvelo Svilkingen (@RealSvelo) reported

    @playnewworld So what went wrong this time? I apparently have no gear, TP is broken (can't sell or buy), repair button is blanked out, phys/elemental res is bugged (since gear doesn't show). Thumbs up guys 👍

  • m_jayz Michael Jordon (@m_jayz) reported

    @alwaysspookin @ItsHalvar @playnewworld Took over a month to fix some of the game breaking map issues last time. So yeh worrying about a multimillion dollar company not paying their staff to put a few hrs on over the weekend to fix something people bought and expected to work in the first place...

  • Bonzai_Badger Banzai Badger 💚 (@Bonzai_Badger) reported

    @playnewworld Not until you fix the server lag.

  • DarkAbcdlolxd abcdlolxd (@DarkAbcdlolxd) reported

    @playnewworld thats to late and massive potential lost. so many people will again stuck in old server login ques

  • JoeyOnTilt JoeyOnTilt (@JoeyOnTilt) reported

    @playnewworld I get the feeling they want to iron out any kinks aka exploits before fresh start, brimstone might be littered with issues.

  • dreamygamergirl DreamyGamerGirl - On Hiatus (@dreamygamergirl) reported

    @playnewworld Would love to come back and play the game but only if you create fresh start servers no legacy players can transfer onto. Had a lot of harassment problems you guys never did anything about and don't want to play with exploiters.

  • sparteen88 Sparteen88 (@sparteen88) reported

    @playnewworld Can we please get middle east servers so we can play the game without lag our pings at middle east are 250+