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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Online Play (50%)
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Sign in (25%)
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Game Crash (25%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 La Broque |
Game Crash | |
 Seattle |
Sign in | |
 Ahnatal |
Online Play | |
 Bologna |
Online Play | |
 Rosario |
Online Play | |
 Bern |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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HollywoodGamin
(@BryceHoeppner) reported
@playnewworld Its hard for me to post in forums. YALL HAVE TO FIX WEAPON SWITCHING. Theres just so many bugs. On a side note i love your game and i hope it sticks around and im ready for more content!
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aPrimitiveOrange
(@aPrimOrange) reported
@playnewworld I’m sorry but when ur at a point when simply adding a skin causes servers to crash then u must be doing something wrong, and if u don’t want this game to die then I’d suggest getting it together
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Steven Melton
(@SMELTN) reported
@BasilioGThree @playnewworld Too funny little too late though. It’s sad that you’re now exploring by yourself. Surprised the emote didnt crash the server
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Tino Hales
(@Just0rion) reported
@retroira @playnewworld Probably struggling to keep the few people still playing happy, crazy that a new game launch is what it took for them to fix some glaring issues.
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NABZ
(@XZillla) reported
@_Waftic_ @playnewworld @5K473UND3R have u found a way to fix it?
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hyrri
(@hyrri4) reported
@playnewworld Fix lost ark plz
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ArcadiaS- Kağan
(@KaaneKahramane) reported
@playnewworld So where did you come up with that it could take up to 4 hours when you first said it? Like Microsoft, do you have trouble calculating estimated time? Also why doesn't it hold "every time"? If it's 4, say 6 so people don't expect it to be 4.
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Addy
(@Adeptus_Addy) reported
@Delthecreator @LadyMamini @playnewworld Lost ark is supposed to launch for f2p today, but last I checked they were having issues, might of been worth pushing this merge back so folks struggling with lost ark could hop on new world?
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Aaron Nelson
(@AaronNelson24) reported
@playnewworld @foalgo @MonkeyManTweets Can we get an actual Estimated time for the merges to happen? Being apart of this community, I feel like we are being let down time and time again, with more and more problems. You say 1 hour until it’s up, but 20 minutes later still nothing.
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فيليب عبدالله
(@BiQw9) reported
@playnewworld Don't fix anything.. just shut down the servers nobody still care about ur buggy game
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Maurice
(@therealinfa) reported
@BasosySGYT @retroira @playnewworld Players wanted merge's asap once they fixed the housing persistence issues, they listen and actually do merge's asap, people complain its on too short notice. Give them a break lol
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Forest City Trivia
(@CLE_Jared) reported
@Darkheartedlife @playnewworld It's an AGS issue not LA issue. You're barking up the wrong tree.
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XanderNat
(@NickG1962) reported
@playnewworld A sure sign that players numbers have declined.. Fix the games problems and players will still play.
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Marcus
(@MarcusMMALV) reported
Fix your piece of trash game on your two penny servers, @playnewworld. Holy ****, you sad sacks couldn't find water if you fell out of a boat. #NewWorld
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Me_Myself_and_I
(@AntonioCaseiro) reported
@playnewworld Just to let you know: I can't play my main in Rocabarra (Eu)...constant disconnect after a few seconds... but I can play my secondary alt in Midgard (Eu) .. stable and no disconnect... strange.
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Targ
(@Targ35618266) reported
@datoneinch @playnewworld I like playing this game, it doesn't need shut down for 2yrs. It's not in an awful state, it's actually moving in the right direction where devs are working to address issues in a timely manner. Have fun in whatever game u like playing.
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Targ
(@Targ35618266) reported
@Rich38179611 @playnewworld Bots are for majority gone. Yes they need cross server OPR but the game even a yr old yet. Interesting how people forget how many issues their favorite games now had right after release. Course some never played them right after release
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Dank Ape 💎🙌
(@_dankape) reported
@playnewworld Hey AGS. Here's my feedback after uninstalling. This game puts a lot of unnecessary barriers in front of the players. Expertise, azoth encumbered travel cost (do the magic elves that run the service need to lift weights?), separate storage and their insane xfer cost
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BagginsTV
(@BagginsTV) reported
(pls fix @playnewworld)
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Banzai Badger 💚
(@Bonzai_Badger) reported
@playnewworld It's too bad your net code causes the servers to lag even with low population and 75% of the armor designs are garbage.
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Roman Rogal
(@Roman_Rogal) reported
@playnewworld so that game too haa fix lost ark first pls
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TronDragon
(@TronDragon4) reported
@5K473UND3R @playnewworld I have the same issue. Kinda just gave up
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pl4ydaoc
(@pl4ydaocphx) reported
@Jersey9986 @mythiccz @playnewworld I never said that the game didn't have its problems. Not every game is perfect by any means. Some people don't like it's style, some don't like the combat, some have had issues with bugs.. It is what it is and they're trying to right their wrongs.
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Leonardo Moreira
(@Leonard71745865) reported
@playnewworld Could u fix the game pls? Freezing ALL THE TIME
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Tino Hales
(@Just0rion) reported
@playnewworld @Quenemjogador aka, this is too much for our small team to handle. We’re trying to get players to come back by finally fixing multi-month long issues.
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Activisionisajoke
(@Activisionisaj1) reported
@playnewworld fix your ******* server lag you JACKASSES holy ****!!
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time138
(@time1382) reported
@playnewworld Look at the number of skins we have. A huge selection and not one of them, to our knowledge, have caused issues up until now. Besides clipping issues. These commenters don't mean half of the things they say.
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Gravitrees
(@Gravitrees) reported
@playnewworld nice now fix lost ark
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sKyZ
(@EatMyPoopiePies) reported
@playnewworld Just push the reset button already. Turn the servers off, take 3-6 months to correct the existing issues, and listen to your players instead of adding new stuff. Be more mindful with your bans and focus on the massive amounts of bots.
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Infinity Owl
(@infinity_owl) reported
@playnewworld quick rant: The new gear score based dungeon runs are creating separation among players and dismantling guilds. The wars and dungeons need to be on their own instance because the lag is unbearable. Community bosses or raids would be a nice addition. Please fix!!!