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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Problems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (92%)
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Glitches (8%)
Community Discussion
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New World Issues Reports
Latest outage, problems and issue reports in social media:
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Adam Kwiatkowski
(@Adman43536) reported
@playnewworld Maybe fix the queues for NA… I’ve been in queue for an hour and only moved 10 spots.
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Chris
(@chrisb99_uk) reported
@playnewworld Awesome if you like a 4 hour wait in a q to then have a login error to start an even longer wait in a q. Quite bullshit so far 🤷🏼😡😡😡
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Mrs Bojanglez
(@MrsBojanglez_) reported
@playnewworld Can you please advise if there is a fix for bugged Faction quests that make it impossible for faction to accept your finished quests and you can’t progress the storyline?
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gifty
(@giftzwergg) reported
@JonSnaw_1 @Adman43536 @playnewworld good luck not getting a connection error!
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FangoFett
(@ElTony1620) reported
@TeCryp @CtrlAltTaco @playnewworld You didint awnser me. Why do you think mmos have a limit of players on servers?? This mmo is no diferent. They need to have a limit. If they dont let us join on whatever server we want with our character i dont see how this would be fix. Unless the game start dying.
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ClassiGetsSassi
(@ClassiGetsSassi) reported
@AladdinLTD @playnewworld From what I've heard, if you crash, it puts you into a different queue than the normal first time player base, but that might just be a rumor?
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Adam Kwiatkowski
(@Adman43536) reported
@JonSnaw_1 @playnewworld Again… sounds like poor planing… They had issues with long queues in the beta… seems they didn’t address that very well.
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BZRK | Sparkling Sprite ✨
(@sparklinsprite) reported
@AllTimePrime @playnewworld Brandon is gonna try to fix it if he can't I'm gonna contact them
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esKa
(@esKa_gg) reported
@playnewworld Is there any news on a fix for the Armine dungeon bug? The server Nunne Chaha is having issues, mobs hitboxes don't exsist and massive CD on your abilities, and it's somehow making people invincible to light/heavy attacks and only venerable to abilities in PVP too.
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Matt McFarland
(@_MattMcFarland) reported
@playnewworld Are there any plans to add a crash queue with how long the wait times are for even populated servers? Very frustrating to crash when leaving an expedition only to then be back in a 2000 person queue for something that isn't my fault..
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TheEndBoss
(@TheEndbossTV) reported
Anybody else getting constant "Failed to join login queue" and "Login service isn't available" errors while in queue for New World? Yesterday I could sit through a 5k queue now I can't even get past 10 people before it kicks me out. @playnewworld #NewWorldMMO
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Hzinn
(@HaHarisson) reported
@playnewworld PLEAAASEEEE Fix NARAKA (SA) DG Amrine's not working
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BlacCobra
(@Champioee) reported
@playnewworld We already paid for the service and game so let us get into the game quickly... Why do we need to wait to play the game like waiting for Amazon's courier?
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SWE_Motorizer
(@SWE_Motorizer) reported
@RaGe_Mahdi @playnewworld And after a few hours you disconnect and have to start over....
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Vitor Vaz
(@Vitor_Vaz15) reported
@playnewworld There seems to be a problem with the server names ingame. I play in Muspelheim, and everyday in the "Esc" menu it tells me im logged in a different server.
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ben stanger
(@GamerB3njji) reported
@playnewworld Fix loadin times in slavna eu server please
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OG Gaming
(@Gaming___Legend) reported
@playnewworld It's expected with how popular the game was in the beta we ran into the same issue and now that it's released it expected you can only plan ahead so much and no game ever has ever had a no wait queue time so we appreciate what your doing do get us in the game
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Subheim
(@Dreamruinerz) reported
@playnewworld Connection error when all is good on my side, 3-4 hours of waiting in queue, was at 30 when it happens, get me back in :(
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Bob T
(@Tankramp) reported
@playnewworld Why is there no crash mitigation? I've got a 3080, 5950x pc. I just crashed transitioning from Amrine to Windsward. I relaunched the game in under 30 seconds. And I'm now met with a 2030 queue. How ******* ridiculous.
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FangoFett
(@ElTony1620) reported
@InvittoMane @CtrlAltTaco @playnewworld Because more players = Unstable server, maybe server lag who knows what kind of problem servers would have if they increase the capacity by alot.
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Thiccgirlpeach
(@thiccgirlpeach) reported
NEW WORLDDDD fix this queueing!!!!! @playnewworld
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Łukasz
(@LuKi965) reported
@playnewworld @AMZNGameStudios Amazon <-> Steam accounts linking doesn't work at Twitch Drops and Support page so it's impossible to claim drops for the game or message your support... Any ETA for fix?
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Tylor Blaine
(@Tylorw) reported
@playnewworld Two things you should fix .... If you accidentally hit ESC while on the queue screen ... you shouldn't leave queue with just a tap of the button ... IF you get DCed... you should have a grace period to get back in the game ... literally stupid.
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DOPESTSOLDIER
(@DOPESTSOLDIER) reported
@Adman43536 @playnewworld I just waited from 1650 down to 600 and got an error. lol. About 2 1/2 of wait time.
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Cevy
(@HostCevy) reported
@playnewworld now onto the queue issues
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Vgbx
(@vgbx99) reported
@playnewworld Plz maintenance fix Server SA/ALATYR
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DOPESTSOLDIER
(@DOPESTSOLDIER) reported
@playnewworld UPDATE: I press "OK" and waited 20 seconds and it put me back into Queue right around where I was when I got the error.
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Delke Clark
(@ClarkDelke) reported
@playnewworld Maybe fix Tapalorka server, we can't do dungeons and pvp
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M7MD 🇸🇦❤️
(@HamondMark) reported
@primegaming @playnewworld @Fextralife Got all the items from the drops and still haven't even played the game stuck at lvl12 thanks to your queues ... please fix it, this is outrageous. 11 hours in queue and still 3900 in queue GREAT LAUNCH BTW
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steve
(@lambo_steve) reported
@playnewworld PLEASE sort the server issues. I’ve tried for 2 days to get on and I’ve still not played a game I paid for !!!!! I work so I can’t spend 5 hours in a Queue that keeps kicking me out.