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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (85%)
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Glitches (8%)
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Game Crash (8%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Bassam Al Baheeji
(@balbaheeji) reported
@playnewworld @playnewworld call me when you fix your ****
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Egil 'Gullik' Gulliksen
(@GulliksenEgil) reported
@playnewworld fix your damn server's and login!! 1,5 h in que and it fails and back to 2554 again!! Do you want people to quit the game!!
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TheSneakyManOfShadowingSneakiness
(@SneakyOf) reported
@playnewworld can you guys please fix the fking queue problem? when i play i have a great time, but the power shut down, and then i was placed in 1400 in queue, then power shut down again, now i am in 1900. fix the servers, and the errors when in queue that kick you out please.
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Niklas
(@Fadeeaway) reported
@playnewworld Play now? Bullshit, got disconnected from a 1.7k queue after 1h (had got down to 1.2k), when reconnecting I got spot 2.5k. What a fkking joke. Fix atleast so players keep their spot when your queue ***** up....
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JestfulHam
(@JestfulHam) reported
What's going on with #NewWorldMMO NA Eastern servers? Just got the game and cant even load up the list of worlds. Keep getting a reconnect error. My internet is working fine. Anyone? @amazongames @playnewworld
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Mats-Erik Forberg
(@Mats_Forberg) reported
@geoffkeighley @playnewworld I am consistently being thrown out of the login queue. 2 days of trying to play, and 0 minutes played
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Blake
(@qBICS_tv) reported
Love buying products where the service can't be provided @playnewworld
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Nicolas Barnes
(@Voicesbybarnes) reported
@NBKMistik @playnewworld man was almost in and got error and was thrown to 2379 in queue from 220. them adding more worlds does not fix anything
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Emerson Ferreira
(@Memerrsson) reported
@playnewworld fix the dungeon
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Mike White
(@mikesecondslate) reported
@Bwickham93 @playnewworld If you get the error just press ok and wait. It’ll reconnect you exactly where you were in line.
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Patrik Németh
(@Megaa_official) reported
@playnewworld I was 800th in queue (already waiting in queue for 2 hours), got " too many requests" message, now i'm 3000th FIX YOUR ******* SERVERS
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Onerous
(@gettothechopa) reported
@playnewworld Fix the god damn Queue I've been in queue for hours and haven't played the game yet
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Dovydas
(@DuodeDs) reported
@SuperPanda_G @playnewworld Just got the error again, clicked ok, waited and queue screen popped up on its own. so don't click play or do anything, just wait after clicking ok
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Frannah
(@frannahdk) reported
Love spending all my free-time off work looking at a queue screen just to get an error 6 hours in two days in a row... Reserve peoples spot in queue for x amount of time or give pre-orders/closed beta testers priority access! @playnewworld #PlayNewWorld
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CADF
(@carlos_adf) reported
@playnewworld queue position: 2965 1:30h later: queue position 370 5min later: error too many requests🤡
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gareth tucker
(@Veiledcascade) reported
@playnewworld Any chance you can look into power draw on login screen? peak of 450w in queue and only peaks at 350w in actual game. That's kinda backwords. Also GPU utilisation is insane for a couple of boxes on a screen during the queue.
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independentvariable
(@independentva15) reported
@LairdStuff @playnewworld No caps are fine, they just need more servers. Increase caps and everyone will be lag teleporting around
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wandering about
(@Justin85812299) reported
@playnewworld is this a joke? I'm waiting in a 2500 players queue for 90min only to get an error at 169 and get disconnected ? Embarrassing!
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Mats-Erik Forberg
(@Mats_Forberg) reported
@playnewworld I am consistently being thrown out of the login queue. 2 days of trying to play, and 0 minutes played
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ahmet lütfi aksoy
(@aksoyLA) reported
Unable to #PlayNewWorld login issues are killing! I got into queue... waited 2 hours just to drop from the login server and start all over?!
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Benjamin Wickham
(@Bwickham93) reported
@mikesecondslate @playnewworld Many thanks for this information, will try if I disconnect again
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Mats-Erik Forberg
(@Mats_Forberg) reported
@playnewworld I am consistently being thrown out of the login queue. 2 days of trying to play, and 0 minutes played
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Connor Dickens
(@IttssConnor) reported
@playnewworld @dealer_monkey impossible to login!
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Martin hearthSTONER
(@MHearthstoner) reported
@playnewworld Fix the goddamn queues. its not possible to play for normal person. was 5k in queue, went for dinner and came back to message that too many request for server and had to re-queue. 6K queue again. why did I even spent money on this crap.
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Gamingkaese
(@gamingkaese) reported
@playnewworld This is the first time I really regret buying a game on day one. The queues and the error messages kicking me out of the queue are a sad joke. I hope it will get better but so far I am not inclined on continueing to "play" the game.
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Who Dat Streamer
(@WhoDatStreamer) reported
@playnewworld so when I try to buy stuff on the store I get a transaction error. Can anyone help me with that? Not sure where I can look at payment methods or anything? Steam doesn't have a spot to buy in-game currency as of last night anyway. Help me give you money! hahaha
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FlowTek (Florian)
(@FlowTek9) reported
The authentic @playnewworld experience: Queue 1500 > 800 > Disconnect > 2800 > 2400 > Disconnect > 3100, steadily moving towards the 4000th queue spot lol
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I534I
(@I534I) reported
@playnewworld @GetUnorthofox I don't mind queues that much, it's part of a launch and is expected, what annoys me is you need to sit still and watch the screen in case the login server shits itself and throws you out and you lose your place in queue.
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Ardonomus
(@ardonomus) reported
@playnewworld Keep getting kicked out of the login queue and having to retry, putting me back in the queue after roughly sitting halfway. Toomanylogonrequests error. I just click Play once and wait.
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Termeh
(@Termehhs) reported
@playnewworld Was in queue again today at 3600. Got to 1750 and got mm_authresult error AGAIN. Back to the back of the line. I literally can't play the game. I rolled on this server yesterday as the lowest pop server at the time.