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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (86%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Stephan Pretorius
(@StephanPretori6) reported
@ZekeGamerz @playnewworld I don't see a problem in praising a developer if they make a good game but this I love it so much even if it's not running well is just bs mind set! I have refunded the game when closed beta closed and played it now in open beta eu servers unstable and game is so unoptimized.
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JohnnyQuest12
(@Jonathan_Avlis) reported
@JOSHZYYY @playnewworld You literally press the 'start new project' button and start making code. You know what I mean. Either way, I downloaded it and it didn't fix anything. And it's still confusing why I'd need to do that.
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ralledeluxe
(@ralledeluxe) reported
@playnewworld How long CEST will the Servers/Beta be playable? Couldn‘t manage to login yet but will try later
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Ghost
(@Synth_Gaming89) reported
@ZekeGamerz @playnewworld The game is good yes, 90%? No. The game has serious performance issues and needs to be fixed or this game will die off. I really like it but we do not need to set this mindset of accepting problems just to get a game out at launch.
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Tom Kuijer
(@TomKuijer) reported
@ZekeGamerz @playnewworld I think this a dangerous attitude to take. Just because people are experiencing issues, that doesn't mean they don't like or want to support the game. I also think there is no way for you to know what % of players are experiencing problems or not.
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p s y
(@PsyGigante) reported
@playnewworld CAN U GUYS FIX THE ******* BATTLE ROLL BUG?
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Peter
(@shadzu101) reported
@playnewworld Ezra the Forgemaster is bugged on OCE Aldi server, plz fix
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Sami
(@OLDNICK07) reported
@ZekeGamerz @playnewworld I love the game but there is still issues....and many people faced lags...game is really good.....just hoping for some fixes without changing main mechanism of the game
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Midnight Victoria
(@MidnightVict) reported
@FaultRunner @playnewworld yeah, some are funny, others are offensive. I think it goes on any online game. They could do it based on steam names but if they are going to do cross play later, it might be an issue....
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DeadSlugg
(@DeadSlugg) reported
@TomKuijer @ZekeGamerz @playnewworld I have a 6800XT with a 9900k. In the forested areas on medium setting Si could get around 144fps, but near other players it would drop to the 80's. For comparison, even cyberpunk runs at a high framerate on high settings on my setup. There's definitely problems
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david
(@somtamos) reported
@playnewworld - fix sound localization, sound was choppy/muted indoors and in caves. - streamline character customization options, especially to represent POC. - investigate bugs that can prevent dodging & auto running.
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Lord Helmet
(@DarkHelmetz) reported
@playnewworld Would love to actually fight this boss, been waiting for spawn for 20 minutes... and this is a mandatory main story quest mob, not some random elite somewhere. Please fix spawn and tag issues before launch.
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RG | Ashra
(@AshraPlays) reported
@playnewworld Hey can we get someone to fix Forgemaster Ezra? He's been stuck in a rock for ~10 hours, and no one can progress the story since we can't kill him.
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Christopher Ament
(@ChrisAment) reported
@playnewworld It will be a huge mistake for you not to fix character creation. As it is now, its a horrible first impression.. If character creation is this bad, how bad is the rest of the game people will say...
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Luke (HuzzahGamers)
(@realdude19) reported
@playnewworld Please fix the sound/audio issue, It's rather annoying when it just fades out and in.
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Nova✨
(@novaceratops) reported
@playnewworld The only major issues I've run into have been a couple of bugged missions and the audio randomly going quiet, apart from that I have had a hell of a time playing my first ever MMO and I am super freakin' excited for launch c:
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Xspokengalaxy
(@woodzy64) reported
@playnewworld will major bugs such as erza not spawning and other main story campaign bugs be looked at and fixed before the game comes out? kind of sad i wasn't able to test expeditions with my friends because we all had different issues with the main quest.
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Josiah Henderson
(@Josiah2313) reported
@playnewworld Please don't fix the way PvP current works in open beta please, please. I love you ha ha
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E4TS
(@E4TS_) reported
@playnewworld There's a myriad of issues that cause the audio to loop, deafen, and cut out. I think Fast-travel resets the audio and fixes it, but there's so many issues with the audio, that they come back after only 15 minutes of playing.
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Kaan Ünaldılar
(@ZoLaaKaan) reported
@playnewworld Yesterday I posted a bug on forum. Amrine dungeon's most valuable mage item ice gauntlet gives +17 dex. But gauntlet empowers only with int 2. Problem is I think valuable items which comes from dungeons have to be traded only in dungeons I guess they dropped as bound to pickup
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Ghoz
(@Velk0st) reported
@playnewworld Thanks for bringing the beta, but for some reason i encountered a bugs which i had never met earlier. The quest for somehow get stuck and the game sound suddenly get muffled after a fight. Hope you can address the problems for better experience and wish you the best at launch
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Native Zero
(@Native_Zero) reported
@playnewworld @lolroy Thats great but I do wonder if you can fix the fps issues in time and hit register especially with the hatchet? I really want to play more of this game and I'm patient to wait for fixes even after launch on 28th but will the community as a whole be that patient or be put off?
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Jenness Games
(@JennessGames) reported
@playnewworld #NewWorldMMO Wishlist 1) Sound glitch fixed 2) Have the bow or some other weapon use focus attribute 3) Have more faction missions 4) Respawn of bosses are shorter (that way when we have 10+ ppl doing the same mission the wait times are more bearable) Continued👇🏽
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Sean Blinco
(@BlincoSean) reported
@ZekeGamerz @playnewworld Issues- audio bugs. Boss spawns are absolutely horrible. Waited 1 hour to try and kill Captain Henry and never got it even with all the hits I was doing. PvP-you don’t XP every time you kill someone, which is dumb, as then their is so incentive to PvPing if you no XP.
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Alex E
(@aecoach42) reported
@TomKuijer @ZekeGamerz @playnewworld Tbf , do you mind complaining on the fourms with the rest of 1% who had issues. Thx.
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RG | Ashra
(@AshraPlays) reported
So far the @playnewworld Open Beta has been pretty solid. Minor issues here and there, but only one game-breaking issue thus far: An enemy needed to progress the main story has been stuck in a rock for ~10 hours and we can't kill it. So no unlocking dungeons for us, apparently.
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J
(@ooCOMTENoo) reported
@playnewworld still the same server issues, any town is just horrible. I’ve noticed trees in rocks while falling in the rock and unstuck doesn’t work. Large amount of people and bots cause crazy lag. I love the game and the butterflies will not like my opinion. But that’s life.
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Happymeal
(@Happyme05699879) reported
@playnewworld Game ran great with the exception of a sound glitch here or their, for the most part ran better for me in open beta. Now release it because I hate seeing progress wiped lol.
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Hollywood 2️⃣0️⃣4️⃣2️⃣
(@TheJrHollywood) reported
@WilliamArtane @playnewworld I think the fix here is that PvP missions shouldn't be able until about level 20. That's when the leveling slows down pretty significantly and people that have only played two or three hours more than you are only 1 level higher, not 5-6 levels higher.
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Carter Allison
(@crallison9) reported
@playnewworld The game kept crashing my PC, which was never an issue in the closed beta. Mainly happened in densely populated areas