New World

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 12/01/2025 19:10

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Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Sign in (86%)

    Sign in (86%)

  2. Glitches (7%)

    Glitches (7%)

  3. Game Crash (7%)

    Game Crash (7%)

Live Outage Map

The most recent New World outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
FranceNîmes Sign in
FranceSaintes Sign in
United KingdomPorth Sign in
GermanyAßlar Sign in
GermanyAnnaberg-Buchholz Sign in
FranceVagney Glitches
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • volex81 Rob campbell (@volex81) reported

    @playnewworld when are eu Servers going to be fixed can’t get in to game with queues really want to play but can’t back to wow I go #WAITING #fix

  • Cmeyers102 Christian (@Cmeyers102) reported

    @itsYosemite @bradlee83100513 @playnewworld Do you realize if you quest/grind in shattered it takes probably 30 minutes for that. Do some outpost rush. Never had a problem with it and I'm a crafter.

  • FappishR6 Fappish (@FappishR6) reported

    @playnewworld Fix your ****

  • JIfraimov Duelist (@JIfraimov) reported

    @playnewworld No I quit because of the Item Dupe, Gold Dupe, and Invincibility Glitch.

  • Ley_Troll Alex Senpai (@Ley_Troll) reported

    @playnewworld After this patch, we, players who like to play tank, are even more punished for playing tank than we already were. It just make no sense that a ''Tank'' only can resist a few hits until die. Please, fix this because ''tank'' is no more a reality after this patch.

  • QuitBNaMomo Momo (@QuitBNaMomo) reported

    Anyone else suddenly having "connection issues" on @playnewworld

  • Skycald1 Skycald (@Skycald1) reported

    @playnewworld why not compensate players with in game items or gold for all the bugs that have caused players trouble?

  • chris91820336 chris (@chris91820336) reported

    @playnewworld fix server lag and rubber banding I payd for a product which I can't Evan ******* play

  • dechimonx Dechimonx (@dechimonx) reported

    @CdubFromMI @jham710 @playnewworld I have posted my issue on the forums with a new account been 15 hours and nobody even cares. This company really makes me regret walking away from WoW as much as the game feels like a chore their CS however is way more quality, and treats player with alot more respect

  • poppyfresh6 poppyfresh (@poppyfresh6) reported

    @playnewworld Ban for nothing, ban for bad words in a ticket in what only ask about problems with wrong ban... I will unistall gg wp ez 1 month losing time and money

  • SirCoomes22 Sergeant GirlDad (@SirCoomes22) reported

    @gsxr_jeff @ArranNW @playnewworld I’m not the only person having this issue…

  • LeeAdomo Surni (@LeeAdomo) reported

    @playnewworld you guys seriously need to do something bout all the mountains in this game I'm getting so sick of extra running on top of running all damn game don't even wanna play no more fix ur ****

  • INeKroSI Mahmoud (@INeKroSI) reported

    @SirCoomes22 @playnewworld Bro i found a solution, you would have to use a vpn to solve the crash issue, i have tried it and it worked out well for me .

  • artishod4 Ash4u (@artishod4) reported

    @playnewworld fix you need to do, when you want switch your weapon in the fight it doesnt trigger. and you need to wait few sec to actually switch. sometime when you switch the weapon when you hit your ability it does of prev weapon.

  • xrylus Xrylus (@xrylus) reported

    @playnewworld Fix transfers please :(

  • 9tzkid Choppapeters (@9tzkid) reported

    @playnewworld Fix well guardian please

  • ChrisSa92526473 Chris Sanders (@ChrisSa92526473) reported

    @playnewworld AGS so i take it giving ppl more stable gameplay with no lag and rubberbanding is not a critical issue even tho they paid for something which they can't play unless you are in EU or us....**** AGS

  • ChrisSa92526473 Chris Sanders (@ChrisSa92526473) reported

    @Pineaqples @Sequisha @playnewworld Or wait 2 years for AGS to be make it actually a game and not a **** up of endless broken steps. congrats you have finished the alpha

  • RealShelbueno Shelby (@RealShelbueno) reported

    @playnewworld “Burden of Atonement” mission in reekwater water is glitched and spawning 100 enemies. Fix the game. This shouldn’t be a constant issue with this game…

  • GamingAJota GamingAJota (@GamingAJota) reported

    @playnewworld US East Themiscyra server down!

  • Lozyboi Lozy (@Lozyboi) reported

    @paul_torneto @playnewworld Cause the game is broken

  • PreyBones PreyBones (@PreyBones) reported

    How’s @playnewworld now? I took a break from it at level 28ish and just came back and my server is a ghost town now. I know it had its issues but heard a lot of stuff has been fixed/patched.

  • axesuperior AxeSuperior (@axesuperior) reported

    @playnewworld please hurry up and fix this mess you created since you released update 1.0.5 the game has a major performance issue with lag pretty much to the point it’s ruined combat and most of us getting into reekwater quests cannot do them cause there’s a bug duplicating mob

  • DrFitz Dr. Fitz (@DrFitz) reported

    @playnewworld Fix mob agro for using life staff.

  • enriquefaria21 Enrique Faria (@enriquefaria21) reported

    @playnewworld pls fix the trading post bug!!!

  • 3Nok_ 3NoK (@3Nok_) reported

    @playnewworld Yo, stop the auto-bans and provide detailed reasons why. I have friends who are getting reported before wars, getting banned, no one has any answers as to why when we approach you. Then their ban is lifted only after the war. Which serves the reporters motive. Fix it.

  • SirCoomes22 Sergeant GirlDad (@SirCoomes22) reported

    @ChrisSa92526473 @Peraxxis @playnewworld Losing my mind over here trying to figure out literally wtf is the issue.

  • ZlCorvus Corv (@ZlCorvus) reported

    Can we get a fix for not being able to craft 600 GS magic weapons? @playnewworld

  • ChrisSa92526473 Chris Sanders (@ChrisSa92526473) reported

    @playnewworld FIX SERVER LAG AND RUBBER BANDING. FIX SERVER LAG AND RUBBER BANDING.

  • mattdlive MattDLive (@mattdlive) reported

    @playnewworld No thanks, first off fix the bugs.