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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Online Play (50%)
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Sign in (25%)
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Game Crash (25%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 La Broque |
Game Crash | |
 Seattle |
Sign in | |
 Ahnatal |
Online Play | |
 Bologna |
Online Play | |
 Rosario |
Online Play | |
 Bern |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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ByeFeliciaHarty
(@FeliciaHarty) reported
@Kaptein0le @playnewworld Sounds like a steam issue..
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Juan Antonio Mora
(@JaMora_96) reported
@playnewworld Im having problems with the new patch, i cannot receive any heal, i tried with food and potions and also 1 heal tried to heal me and was impossible, could you please help me?
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Iruduan
(@Iruduan) reported
@playnewworld Please fix the game my friends are stopping to play and I mis them
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Millennial Gaming
(@Magnificent_MF) reported
@playnewworld New enemies yay, but I have a question? Did y’all fix the broken enemies yet, for example 580 hammer and sword bosses?! Been broken longer than a month now.
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LOCKDOWN
(@ABottari82) reported
@Charls19838741 @NicoKuroKusagi @playnewworld You're completely off base. This is the vanilla of MMO you don't need to pay a monthly fee for..the other ones such as ESO and WoW all had problems on launch too. You're not the only person sending in feedback. Either quit the game or grow some patience.
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KamienTV
(@TvKamien) reported
@playnewworld Nerfed all my shields, my harvesting gear has vanished.. Chests are floating above floor in certain area's.. people's can't log in and housing is still broken.. Yeah no wonder you lose hundreds of players every days..
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whosnachos
(@whosnachosyt) reported
@playnewworld thank you for this lagging trash patch, unsync as ****, circle while pickup bug, market buggy each time more trash gj as always.
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Jacob Jenson
(@JacobJenson6) reported
@escape1979uk @playnewworld It's the same issue. Doom Eternal fried my first 3090 the exact same way.
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Free To Be
(@freeeeeetobe) reported
@playnewworld Having a VERY ROUGH time with your support. Is there any way someone can get any form of support or help with issues with your game ? Been in support limbo for 2 weeks now.
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Amir (Freqout)
(@freqout23) reported
@InglesComGames @playnewworld All I saw in task manager was the game eating a quarter of my cpu and the crash dump uploader running but not doing anything.
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Deezlar
(@escape1979uk) reported
@JacobJenson6 @playnewworld Yes, it was RMA'd under warranty. This was launch, not beta. It was not a solder issue The game forces the card to pull too much power (even when power% reduced to 80% in Afterburner it draws up to 120%) A power stage blew on the GPU It is a Gigabyte card Not the same issue
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Molls
(@DevilKitty1990) reported
@playnewworld Please fix the main story … it’s gone.. break one problem to fix another alwAys
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Marco
(@iRocc8) reported
@playnewworld Into the Void means into the lag right?
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Bartosz
(@Bartosz49208077) reported
@playnewworld Great fix! I can't even load game. Stuck at NW logo. Good job!
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LOCKDOWN
(@ABottari82) reported
@Charls19838741 @NicoKuroKusagi @playnewworld Did you get them from exploits? If so tough luck cheater. If you earned them legitimately,.than use the feedback feature and have some patience. You can't do a better job so cut them some slack. Errors and bugs happen then they get worked on.
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Hal
(@808Hal) reported
@playnewworld Log in, die to lag, okay 10 minutes game freezes. Reboot, 200 player cue that ends with "server in maintenance" back to main screen, server not in maintenance log in no problems. Lag goblin jacks my harvesting tools. In closing, the worst kind of amateurs are rich amateurs.
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John jones
(@Enemyscamp) reported
@escape1979uk @playnewworld Sounds like a personal problem lul
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A A T R O X
(@Aliresarezaei) reported
@playnewworld man myrkgard is useless now lv 66 mobs and elite chests are so bad that i only get 2 weapons from them and for sword man guy u need 20 ppl to kill him with out problem is this a joke or its going to be like this for ever?
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Devin Dare
(@Devin_Dare) reported
@playnewworld Now if only they could fix the fact my company has put a territory in conflict three times this week and couldn’t declare every time.
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Charls
(@Charls19838741) reported
@ABottari82 @NicoKuroKusagi @playnewworld It was a drop. Erros don't happen, they are producing it in a quantity that is not acceptable. Most players have lost something. In addition technical team NEVER resolves a problem. It's a shame, we paid for the game, and they behave like we are doing us a favour.
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Michael Leide
(@CashewLeCat) reported
@InglesComGames @playnewworld Did you have this problem and were able to get in-game by just waiting? The task manager only shows disk access, which could mean anything, especially if there is a bug. My whole disk could have been read by now.
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Husky SM
(@Aufmischer) reported
@MaWa36_ @playnewworld I was in a war and my game crashed. Since that I have the same problem...
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The Dutch Glaswegian
(@DutchGlaswegian) reported
@playnewworld So i wanna play the into the void patch, login... character is naked..... and all my harvesting gear that i had equiped is gone...... I'm not happy....
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Mrwrong842
(@mrwrong842) reported
@playnewworld You say that but it tells me login unavailable world is under mantenance.. You posted this 2 hours. So its not done clearly.
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Jan Janusz Janowski
(@JanJanuszJanow1) reported
@MaWa36_ @playnewworld GPU driver update fix it.
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CitricDeath (check pinned)
(@Citricdeath) reported
@nedrac_gaming @lost_potatoes @playnewworld But the issue remains, the GAxe needs a HUGE nerf and so does the Whammer in order to make the game more balanced. but yet, they continue to ignore that fact?
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Deezlar
(@escape1979uk) reported
@paranormalinpdx @playnewworld No it wasn't. Use the googles and set the timeframe from New World release date. It will filter out the beta issue which was caused by the solder issue.
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Muhammad Muneeb
(@me_mmuneeb) reported
@playnewworld ???? servers down again?
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Carlubey_Tubey
(@Carlubey_Tubey) reported
@playnewworld if you are getting msgs about lag detected and getting kicked or getting frozen on opening the game try: -verifying files -uninstalling new world beta (not ptr) -graphic drivers are updated
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timesens
(@timesens) reported
@ufkclkwastaken @playnewworld You have a spelling problem my guy