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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (86%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Telonia
(@Caldakar) reported
@playnewworld I just spent 2.5 hrs in queue got to number 110 only to be booted from the queue which now shows over 2K FIX THE QUEUES !!! YOU ARE AWS !!!
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Zdrak_666 ♒️
(@ZdrakTheRNG_God) reported
@playnewworld New Worlds isnt going to fix the queue time **** is more bugged that the previews betas Fix the issues with the wars, fix the long queue time by increasing the capacity on each server
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Arik_Official
(@OFFICIAL_ARIKTV) reported
I can turn on login I can’t change anything else so I’m do but someone reach out to me for @playnewworld or @TwitchSupport to fix this
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Chris DeAngelis
(@ChrisOfTheAngel) reported
@playnewworld Hurry up and fix the ques. You guys have done a terrible job. You can launch rockets but not video games...gee stinking ****
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Roy Welborn
(@Justasien) reported
@playnewworld The queue times are a bit excessive, but when other huge MMOs came out they had a similar issue.. I hope you can get this resolved quickly.
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Mamzir
(@Official_Mamzir) reported
@playnewworld Until you give out the server transfers the issue will stay, people aren't going to give up 10-20 hrs of progress for a new server unless they can pull that character over as well
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Mark Pierce
(@markpierc) reported
@playnewworld Please really address the queue issues. Waiting 2 to 5hrs to get into a server is absolutely unacceptable.
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Killaclutch420
(@fatz42088) reported
@playnewworld absolutely love the game guys and gals great job my only issue unless you auto run into a corner when u have to use the bathroom or maybe get a bite to eat u are stuck in queue for hours I have more hours in there then I do playing..
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Mamzir
(@Official_Mamzir) reported
@ElTony1620 @playnewworld Until you give out the server transfers the issue will stay, people aren't going to give up 10-20 hrs of progress for a new server unless they can pull that character over as well
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Sav
(@SavPMA) reported
@playnewworld Hi! I’m in the US East region trying to join the world “Dis” and it’s low population but every time I try to join I get the error “Timed out while waiting for spawn point” and it is saddening because I want to play this game so badly. Part 2 in reply
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Sambei_Gaming
(@Sambei_Gaming) reported
@playnewworld the update was to stop que errors not que numbers hold your horses kids they will have it sorted soon is like you guys have never been to a mmorpg launch before
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EmDubOG
(@EmdubOG) reported
@Bdubm8 @playnewworld Alakapori im getting straight in and out, no problems. So far of course.
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Brandon Ortiz
(@bortiz328) reported
@playnewworld are there any known issues for the scrivener mission im lvl 20 and its not letting me do it
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Steven Kent
(@smkent77) reported
@playnewworld I've leveled up two characters that both have hours long queue times right now, i'm not starting another. I just won't play at all until this isn't an issue anymore
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Technerd Eh
(@Technerdeh) reported
@playnewworld are there any known issues with playing on AMD drivers? I keep black screening. Thank you in advance
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Miss Pancakes
(@loesepoesss) reported
@playnewworld I mean at this point I just want my hard earned money back. And maybe in a few weeks or months I’ll buy it again but 40 euros for this is just too much… all I saw was 90% the queue time and don’t even get me started on the fps issues in the city untill I had to work again
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Remington Meeks
(@RemingtonMeeks) reported
@playnewworld You know what I love? Sitting in a queue for 45 minutes only to have an error about not being able to join the queue, to then be put back in the queue at the bottom. Neat.
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notwisegeek
(@notwisegeek) reported
@playnewworld @playnewworld Fix the issue if you DC around starting area that you get stuck in a „queuing for starting area“ queue which doesn’t move. I’m stuck almost 2 hours and have seen many with same issue never getting back in. I’m level 25 and well cannot play now …
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Wasp
(@xJustinJx) reported
@playnewworld I was stuck in dialog with quest guy, i home teleported and it removed the dialog screen but my camera is stuck and can't move it still, i have my mouse in menus...1400 queue plz tell me to fix and don't say relog.
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Lancer
(@Lancer2133) reported
@playnewworld You bastards need to fix the ******* queue times in your game. Its ridiculous I need to wait 20+ minutes to join a server that I originally joined when the population was low. Knock off the bullshit
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alby13
(@alby13) reported
@Venthor @playnewworld This is the real problem. Why don't they have a que system that works even if your client is not up?
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suza✨M4A
(@suzalesca) reported
@TweckerTweets @playnewworld BF is on another lowish pop server and hasn't had this issue and we are on the same connection.
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bmell
(@bmellgren96) reported
@SaltyDarc @playnewworld Pick a better server, my main is on a server that the max wait is hour. Just thinking of ideas for you to play. The error codes I’ve seen you don’t push play after it happens or “okay” and you’ll be placed back where you were.
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𝓩𝓱𝓪𝓷𝓮 𝓸𝓯 𝓽𝓱𝓮 𝓓𝓪𝓻𝓴𝓹𝓪𝔀
(@ZDarkpaw) reported
@playnewworld Try to log in a server game closes? Is this your que fix? Stop people from playing? Im pretty close to refunding 9hr que to play with my friend. We've had this planned for a year. Get bigger servers. 2k is too low. 4k would help a lot.
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jake
(@jakezyg) reported
What happened to my @playnewworld server Moriai. No issues logging in all week. Just now 921 in queue.#NewWorldMMO
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Arik_Official
(@OFFICIAL_ARIKTV) reported
@playnewworld Ummm ok got in showed was not part of my company yet some players seen us in the company list but showed us off line only to get a crash to sit back in a never ending queue!! I appreciate the hard work but this is getting frustrating on top of the in game twitch settings not wrk!
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bmell
(@bmellgren96) reported
@SaltyDarc @playnewworld Must be new to games like this, that require more attention to servers. Splitgate you had to wait minimum two hours to play for two weeks. They will fix it. Play other games lol I put 10 hours into new world and I got my taste. Gonna wait until servers are fixed to play
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SaltyDarc
(@SaltyDarc) reported
@bmellgren96 @playnewworld your not understanding the problem, i dont care to wait 2 hours, its when it gives me the error and i haveto go back into the long queue when its not fault of my own. you must be new too MMOs cause others have queue forgiveness unlike this one
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CaliforniaFATS
(@CaliforniaFats) reported
@playnewworld Soo, that joke became a reality : ( OBS cam not working. Will try again tomorrow!
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iDetro
(@iDetro) reported
@SaltyDarc @bmellgren96 @playnewworld They have already tweeted a fix for this issue