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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (80%)
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Online Play (7%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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MikeDaUnicorn
(@MikeDaUnicorn) reported
@playnewworld Wooow, instead of fixing the problems you come with cheap workarounds that players themselves have found and shared. What about "Failed to join login queue."?
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M3atBall
(@MarcoMarctucc) reported
@playnewworld Seriously? Now you tell us this? This error been there since yesterday and we figured the solution out earlier the yall.
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Fidget_the_fox
(@Fidgetthefox1) reported
@playnewworld Are you kidding me!!! I wait for 2 hours in a que and then i get an error that kicks me out of the que.
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Andersson.J
(@JimmieSan_001) reported
@playnewworld I mean. There are already several new eu realms without queues. Focus on the core problems. Increasing player limit on servers. And queue problems like why you are forced to re queue after dc Most People are not gonna leave their companies and friends and play on a new server.
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Magnum_Pinkeye_V1
(@Magnum_Pinkeye) reported
@playnewworld having to log on 2 hours before i even get home to get a error message mid queue on to have to requeue when i get home, not gunna lie this sucks so hard
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Fr33z
(@Insp_Clouseau99) reported
@playnewworld What about the 'Lag detected error' thousands are getting.
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Rich Henderson
(@Celtics_fan78) reported
@FabianDOOOM @MaybeOnMars @playnewworld There's another error they do not mention where you sit in queue and then it says " failed to join log in queue " and boots you. This is the one I'm getting. So I guess this only works for this specific error. Bummer.
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Josh
(@JOSH_DALEK) reported
@playnewworld Could you make the login screen less busy on the GPU so when I'm sat waiting for 3 hours my GPU isn't costing a fortune and heating my office up to the temperatures of Mt.Doom? pls + thanks
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Turtle
(@Turtl3Neck) reported
@FabianDOOOM @MaybeOnMars @playnewworld thats what I did. now im back in q. gonna be midnight before I get to login
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32Bit Badman
(@xmkmx) reported
@playnewworld r/whoosh You guys still haven't understood the core issue at hand. People want to play with friends, and nobody wants to start from zero. Either increase server capacity, give free server transfers or STFU
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.
(@Lomnap) reported
@playnewworld worst engineers on team ? they did not learn from the stress test ?? increasing world won't solve the issue . work on increasing worlds capacity faster.
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Pim
(@Thermal_Tom) reported
@playnewworld waited 9 hours in que with this fix, finally got 2 errors and cancel que completely, was position 1 and position 600. i give up today.
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TroubleMagnet #BlackLivesMatter
(@TroubleMagn3t) reported
@playnewworld Also, does the wait trick work for all drops from the queue or ONLY this EXACT error message? I've gotten a login timeout after getting through the queue, and a different dropped from queue message. And that is just this morning. Didn't have these issues until today either.
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jay
(@JayT_1991) reported
@playnewworld Fix your **** its frustrating
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Serf
(@Serf_) reported
@SeezOnSocials @mccvrty @playnewworld We're actually talking about the issues with Amazon's rollout right now. Go pester someone else.
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eljefe
(@eljefe80024037) reported
@playnewworld I refunded the game last night. The game crashes my whole PC randomly. I tried every solution I could find. It's not a hardware problem.
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ur_Shulgi
(@ur_Shulgi) reported
@playnewworld When are Twitch drops being fixed?! You limit which streamers get them and then 40% of the people they are broken... Not the most friendly to the Content Creator community...
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lee staley
(@Vapingnoob) reported
@playnewworld How about not letting new players make new characters on servers you know are way past there full point, You are just adding to the problem. Me and others move from 1 server to a low pop and next day its back to 3k Q as your letting the server go way over cap.
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FETAKNIVEN
(@FETAKNIVEN) reported
@playnewworld Can you fix the queueing for starting zone? We are literally thousands of players stuck there. And no we are not new players, most are between 15-25lvl!
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Brittany
(@ItzBritt6943) reported
from
Östersunds Kommun, Jämtlands län
@madagger @playnewworld Same error! Been trying to get into game for 4 hours now..... 😭
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Mayern
(@Mamyrvang) reported
@playnewworld ffs... keep getting "Failed to join login queue. Please try again." cmon🙄
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Kil Chung
(@ynotbebaked) reported
@playnewworld Please fix the amrine bug in SA servers, the forum has a lot of requests but no answers, really killing player experience when you can't advance on main story questline! Is it not a priority because we are in SA?
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Mortys
(@MortysQ) reported
@playnewworld What about increasing the capacity to 3-4k and better system to kick afk players(they're afk running towards a wall a lot) that would fix a lot of queuetimes
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Whispers
(@Nowotn_y) reported
@playnewworld We are waiting in line for 2 hours to enter the game. Then, after dropping to 100 people, the game gives an error and puts it in the 2120s when it starts again. Where is this justice? This is the big company Amazon, is that all you can do ? you're really disgusting.
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Ryelis 🖤🤍💜
(@maethor) reported
@playnewworld I was at position 116 yesterday was kicked out of the queue with a loss connection message. No mention of login in the message. Back into queue at 2000something. Is there going to be a similar functionality to reclaim queue position for non-login related kicks?
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McCree
(@Official_McCree) reported
@playnewworld so your not going to actually fix the issue, but rather tell people its a feature?
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Youuri HELVETTI
(@YouuriHelvetti) reported
@playnewworld What about the "Failed to joined login queue" ... cause it's a RESET ... Love playing queue simulator ... what a shame.
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pipsquik
(@FabianDOOOM) reported
@Celtics_fan78 @MaybeOnMars @playnewworld odd, it should work. im frustrated aswell. been in quee for over 4hours today and yesterday 6. hope everyone is getting in without issues soon.
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dutchy
(@dutchy32128650) reported
@playnewworld can we get the transfers already im sick of this long queues and then a error ******* me over again is just stupid me and my friends are willing to go to a lesser server just implement it already with a bonus im sorry 1 coupon skin reward aswel
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Abrie Schuman
(@Abrie_Schuman) reported
@playnewworld @Chadesh It's your own fault for making it impossible to take a break. If you want to take a break and come back, you can't, because of the queues, so people are forced find a way to stay logged in! FIX YOUR GAME