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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (80%)
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Online Play (7%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Bukky
(@Bukky37194741) reported
@id_menzo @playnewworld @dev_katyk Idk.. nothing wrong with it. People used it to minimise lag during wars. If u want to minimise lag and stuff for best optimisation go ahead and download. It's free and anyone can have it. The choice is urs.
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UncleHam
(@AndrewB16608090) reported
@playnewworld Laughing about the musket/bow not being broken makes it VERY obvious. You’ve clearly not been shot by a musket with full stacks of mortal empowerment. Quit pretending that you play the game.
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mahmoudzz ebid
(@mahmoudzzebid) reported
@playnewworld @Twitch why you banned player when it is your fault ?? players are leaving cuz you are too bad cant dix the problem one of my friend play like 6k hours and one and olny fault that try glitch thats is your fault in first you make permanent ban he play and give the life to the game
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HollywoodGamin
(@BryceHoeppner) reported
from
Moline, Illinois
@Cody4F4 @BillyRayfe @playnewworld Issues should be fixed make sure drivers are up to date!!
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SBPunk
(@SBpunk84) reported
@Bonzai_Badger @playnewworld Probably your potato internet or computer. No issues on my laptop
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Mogetius
(@mogetius_) reported
@playnewworld Fix your trade bug and your ban algoritm, it will be best gift for your birthday. Its ridicoulus been banned for a trade. Bad bad bad...
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n_selz
(@n_selz) reported
@LockeTBB @playnewworld They definitely won’t release info on new servers until brimstone is ready. Almost assuredly they’ll release them at the start of brimstone to alleviate the high pop servers problems during brim
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Tarellion
(@tarellion) reported
Okay so I checked the forums and it appears the lack of login music on @playnewworld IS a bug that others have reported so I hope that's fixed soon xD
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xApeHellx
(@xApeHellx) reported
@playnewworld Can you guys stop banning people wrongfully and fix your stuff? 2 of my friends already the victim of it, including my governor..
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يوسف 🏄🏽♂️
(@Y_F_Alfuleij) reported
@playnewworld they ban me forever for one mistake and the mistake is not big one and they call me don't take again for the ban , Ok i **** to who for my problem then ? that not fair new world support . I have 300 hr in this game for one mistake you ban me forever you do't give me warning
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⚛Atomic_West⚛
(@WestAtomic) reported
@playnewworld Anyone else getting ‘Connection Errors’ attempting to login?
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Sadvait
(@AddyOPaddy) reported
@playnewworld Fix your packet loss issues ffs
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Kevin
(@Kevin09008817) reported
@playnewworld Hey, you know, why don't stop merging worlds and closing servers? Peak times are unplayable. Waited 45 minutes in while doing something else. Now closed the game and moved on. Had a year to analize usage and number trends. You fix some issues and players will be back...
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ẘ⫶h̊⫶i̊⫶s̊⫶p̊⫶e̊⫶r̊
(@Satly_Hag) reported
@playnewworld @Twitch Actually, just one. I had better see you addressed the ugly issue. There is no reason for all our chars looking the same - it is just laziness and lack of understanding visual is crucial to interest. - or just bs midwit ideology that can't accept reality of human nature.
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Sky Czar
(@2bIT_Czar) reported
@Atherssa @playnewworld Y’all left the game calling it trash, they listened to your whining (too much sometimes) and made changes. Now that it’s in a better spot you come back and demand fresh servers because you don’t want to catch up to the people who stuck and gave them time to fix stuff. Cute.
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TN_NAVIG8OR
(@TN_NAVIG8OR) reported
Well poop. I went to go play in New World to increase my music leveling...I got randomly booted from the game mid-song.."server connection error". I cannot get back in. Are th4e servers down?? Us West-ElDorado @playnewworld
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Banzai Badger 💚
(@Bonzai_Badger) reported
@playnewworld Tomorrow you finally fix the server lag? Because otherwise I could care less about any other news regarding your game.
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Cody Leonard
(@Cody4F4) reported
@BryceHoeppner @BillyRayfe @playnewworld I was just wondering cause I know there was issues with 30 series blowing up
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Evan Mitchell
(@EvanRoyceM) reported
@playnewworld So I think everything you guys are doing is great but I’m gonna be honest if I can’t play with the boys I’m not gonna play, and I think I’m not the one with this problem. Instead of adding new servers maybe make the ones you have bigger?
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Robin
(@VeNoMzShibe) reported
So far a great Birthday got banned from @playnewworld because I bought a bow on the trading post for 110k at Sep 23; 3 AM, apparently bow was obtained with a glitch that was brought aware at 7 PM. 🙃🙃🙃🙃🙃🙃🙃
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Billy
(@BillyRayfe) reported
@Cody4F4 @BryceHoeppner @playnewworld i think a lot of those issues are fixed could be wrong tho
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SJ-Control group #2112
(@sr_johnson) reported
@playnewworld If Twitter and New World both banned all the bots on their service, who would lose a larger percentage of "users"
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Mad
(@FrenzyAu) reported
@playnewworld Trying to love the game again but seriously guys how can you expect us to stay around and enjoy it when the UI is still broken, Can’t hover over names and check company’s the scoreboards are always wrong example getting a war scoreboard at the end of OPR and not able to access it
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Popescu Diana
(@PopescuDiana5) reported
@playnewworld Fix your customer support too. Many people got wrongfully perma banned. Can you comunicate something about this?
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Marc Hazime
(@marc_hazime) reported
hey @playnewworld @dev_katyk hope you will Perma Ban all peaople who used the new glitch ... maybe provide the List of cheater !
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Robin
(@VeNoMzShibe) reported
@TeeMxck @playnewworld Could be exploited i guess, just buy from a friend They have 0 costumer service too lmao
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michael
(@revieler136) reported
@playnewworld its really great that its getting popular again...want to keep that momentum going but the fastest way to ruin that is these damn login queues. not everyone has the luxury of sitting around forever to get into a game, limited amount of free time.
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Aviv, Icel Supreme ☃️
(@Icel) reported
@playnewworld Closing the game, relogging, removing the gloves from the character and reequipping it solved the issue, for now.
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Stevan Alberto
(@WickedOne1205) reported
@playnewworld Been tryna login into us east Eden but can’t. Says world is under maintenance ?
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Tarellion
(@tarellion) reported
@playnewworld Hoping you fix the login screen music that others have mentioned on the forums