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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Online Play (50%)
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Sign in (25%)
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Game Crash (25%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 La Broque |
Game Crash | |
 Seattle |
Sign in | |
 Ahnatal |
Online Play | |
 Bologna |
Online Play | |
 Rosario |
Online Play | |
 Bern |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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TheMountain
(@TheMountainJoh1) reported
@playnewworld @BangRizz8 how about prioritizing server disconnection issues on the AP southeast server first? since you know, they can't use the chat when they CAN'T LOGIN anyway.
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Oz Oswald
(@BigLeDansky) reported
@playnewworld Can you give an update why the faction switch back bug is still an issue for 2+ months? Many are leaving for lost ark cause things like this still are an issue
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Ninjas Dynasty 🇺🇸
(@NiNjaSDyNasTy) reported
@woIUecWDShl8zOA @playnewworld It’s not, since 2 updates ago the connection issue got worse. Saying lag detected. Now it did get better but not by much.
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JOE 🦅
(@Jersey9986) reported
@playnewworld @PaulOvidiu2 Worst decision you could’ve mad. You need to fix bugs ASAP. Not wait a whole month and make the players play through them
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DJ Afk
(@realDjAfk) reported
@playnewworld How many world merges until there is just one server left? Will we all be on Olympus? Then what happens when/if people login again for a content release...
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Hayleigh Hedley
(@hayleighedley) reported
@playnewworld @playnewworld when are you going to fix the bug where we cannot log in because there's a problem with the Creta server in AP East because I've played almost 700 hours and im ready to drop this game like a sack of ****
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Tendeadbunnies
(@Tendeadbunnies1) reported
@playnewworld Your cs reps can't even get through the email without misspelling stuff, and are simply saying, "you deserve a ban, we will not share further information on this decision." So banned without warning, and given 0 explanation. Great service
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IceColdSavageTTV
(@IceColdTTV) reported
@playnewworld I honestly like New World but it would be better with Mounts and maybe even expand on the map and add ships and stuff like that. I get alot of people don't want mounts but keep them out of PvP if its such an issue walking takes forever and teleporting takes alot of azoth.
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Yoshi Hiro Perez
(@Y_HiroPerez) reported
@playnewworld oi. we are having a hard time logging in. fix the game ****'s.
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HUNT3R
(@HUNT3R75849427) reported
@playnewworld Hey you going to fix the severs or you going to just ignore the people that play your game?, because their is no point merging severs when people can't even play the game.
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Slothserker
(@Slothserker) reported
@DirtyScrubz @doubleAyyyyy @playnewworld So what's the alternative? Not having a grind so you burn through everything quickly and then start moaning that there's nothing to do? Seems like the devs can't win. Yes the game has issues, I won't deny that but it's still enjoyable.
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A-A-Ron⁶𓅓
(@doubleAyyyyy) reported
@SageOrums @playnewworld Okay so whats your fix? Give everyone everything? Then what? please tell.
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元気モリモリ
(@woIUecWDShl8zOA) reported
@playnewworld can you please check out connection issues at AP server(cretea) ? Pretty sure that not my internet issues because all players in this server having the same issues like me. We can't play game now. Trying to login for about 7 hours and still can't play game :)
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Tendeadbunnies
(@Tendeadbunnies1) reported
@playnewworld I did, and yall sent me a bunch of spam, refused to answer anything, and won't even tell me why. Your system is broken
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Calm Blue Ocean
(@ReadPete) reported
@playnewworld Major connection issues going on with your game with many people. Check your support forums
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chris dall
(@chdall) reported
@playnewworld Major server crash Just lost the last 40% of your player base GG all that's left are Bots
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Dewsky86
(@dewsky86) reported
@playnewworld @BangRizz8 What do you know.. fix one thing break another..
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DevTeam
(@Somatris) reported
@playnewworld lol, it's just going to make more people leave, you won't stop bleeding players until you fix the bad game mechanics that you have in place...
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Carlito Rodríguez
(@notkostu) reported
How are you planning to compensate players failing on their mutated runs because of the global lag detected? Thanks @playnewworld
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Zavier
(@TuehiCentral) reported
@playnewworld Pls fix the ap southeast servers
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nedesem
(@nedesem) reported
@playnewworld @4mbii Then please fix Vega, refining stations can't access storage. Some people can refine from inventory, but that doesn't work for me. No refining today.
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Don Juan
(@lloydskey28) reported
@playnewworld @Terp_frog If you check the forum, all AP got connecting server problem, hundreds of people reporting the same issue but no one trying to give response, there are few response but same response before.
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Bean
(@Onyxry) reported
@playnewworld Better focus on content soon. You probably expected mutators for o be more content for your players but it’s made the game even worse. Won’t even last till the end of “bug fix month”
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Eric Rudman
(@erud74) reported
@playnewworld is anyone working on the connection issues on Cretea and other servers, has been over 24hrs and cant connect. Get in and instances and maps and other features are haywire
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Pest
(@pest789) reported
@playnewworld I played the two betas and had a great time. I was waiting for all the problems to be ironed out before playing the full game. I guess that's never gonna happen and this will be the last time I ever pre order anything to get into a beta.
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SilvaDaBarber
(@SilvaMandy1) reported
@playnewworld @BangRizz8 There has been problems with your chat since launch litterally.....this is living proof right here....money can't solve everything shout out to whoever did the sound and scenery in the game though.
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Steve Viles
(@Viles05) reported
@playnewworld Anychance of announcing when Yulbrada and other AP servers will be fixed, hardly anyone can login in at the moment
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Cindy W
(@CCiny255) reported
@playnewworld Thats really awesome but.........CAN YOU PLEASE FIX THE LOGIN ISSUES oh and the fact that every time i start New World it crashes my whole PC with a pretty blue screen telling me "we've encountered a problem and need to restart" i can run any other game i want apart from this.
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Ian Davis
(@IanDavi90792932) reported
@playnewworld Community: Please fix the bugs and bots. New World: okay February will be dedicated to fixing bugs and bots. Community: Bugs and bots?! We said more content!
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A-A-Ron⁶𓅓
(@doubleAyyyyy) reported
@KeroKupo @playnewworld Homie.....the game was pvp only game in alpha wym?? They only added PVE after they read the alpha's reviews. I can't tell if your trolling or are legit series. Please do your research before opening your trap, your part of the problem with society.