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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (86%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Daniel
(@falconmavsfan12) reported
@DannehTV @playnewworld If your still doing it knowing it's gonna lag then yea your a PoS and are most likely going to be banned from amazon
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BigB
(@MrBigB_) reported
@playnewworld please fix well guardian, that is not a main quest mob that should be a side quest open world boss mob
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Reaper
(@iAm_TheReaper) reported
I really hope @playnewworld Doesnt let me down and continues to build on as well as fix problems that are occurring so that my friends will want to play with. I really enjoy this game in its full aspect but I can also see why people are turned off by it due to the issues.
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Anonyorb
(@anonyorb) reported
@FreemanNsfw @XJWOLF48X @playnewworld Ah yes , the "it is not the company known for making faulty programs and electronics but this one graphic card" defense. The fact there is literally more problems on a game made by an amateur game company should be red flags, but hey Amazon likes to sweep under the rug
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Ayrton Fracaro
(@FracGuy) reported
@playnewworld Your game is going to die really fast if you dont fix the game breaking glitches and bugs such as invincibility lag in wars, staff tier 5 not working, windowed mode screen shake invincibility and several others. Stop wasting time fixing "screen shake while peting".
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Decent
(@DecentLF) reported
@BigSlyTV @playnewworld If having a problem sticking to the game in general is considered having a problem sticking to one build, then big time yes i have a problem with that
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BigSly
(@BigSlyTV) reported
Does anyone else have an issue sticking to one build in @playnewworld
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Mike "HilmMike" Dillon
(@HilmMikeEdits) reported
@playnewworld needs to fix the ice gauntlet exploit or everyone's gonna start hating the game real quick
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Oops! I'm Sad! (Read My Pinned)
(@EntityofJustice) reported
So, because I'm me, I log on to @playnewworld only to find I'm suffering from a glitch the other players had never heard of before. Time to wait on support to talk to me, I guess.
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Johnny Boy
(@VodkaCooler) reported
@playnewworld Fix the lag
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FreemanNSFW
(@FreemanNsfw) reported
@anonyorb @XJWOLF48X @playnewworld The fact that only a handful exact models from manufacturers are popping and not all 3090s or 3080tis should be enough. If it wasn’t NW that did it, it would/will be about her game. Stop blaming the game for a hardware problem. Idk why you can’t get this through your head.
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AetherSplice
(@AetherSplice) reported
@playnewworld Yo can we fix the bug where 60's that have max rank faction can only have 25k tokens.. makes hitting 60 pretty bitter when you cant even buy the 60 gear
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Sheng
(@Sheng_iM) reported
@falconmavsfan12 @DannehTV @playnewworld I hope they are, because right now war lag needs to be fixed. Actual bunch of monkeys running around claiming X/Y/Z every war Cov have had against PG there has been a new reason. Duelist is hard malding because he's no1 NW PvPer but can't lead 50 monkeys into a fight
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Nicholas
(@ShortCircuitTTV) reported
@EntityofJustice @playnewworld What glitch?
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Phil "Esquire" Stewart
(@therealEsq) reported
@HayzStreams @playnewworld Welcome to the world of MMO’s and issues. I worry about how much Amazon Games can devote to New World with lackluster store items and no subscription revenue.
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Axdall
(@AxdallS) reported
@playnewworld Please dont work on server tranfers. Work on lag exploit. in our server the yellow guys destroying everything with lag exploit is not fun. i played 300 hours since the game came out, for what??? Forget everything u working for rigth now and fix this war problem. PLEASE!!!!!!!!
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FreemanNSFW
(@FreemanNsfw) reported
@XJWOLF48X @anonyorb @playnewworld This is nothing like that situation, don’t make loose comparisons. This is a power draw issue with the physical hardware and code that any game should have the option to run. The cards are defective, otherwise ALL of the same lines would be popping, not just some manufacturers.
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💉💉 Amy Pandemie
(@baardvrouw) reported
@chalkiehd_white @Claymore030 @playnewworld These people paid for a service they were told they'd get.
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Javier Rodriguez
(@UNbrk3n) reported
@playnewworld @AMZNGameStudios fix your damn game!! There’s so many complaints on a game that just came out! They’re simple fixes too… #NewWorldMMO
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Nicholas
(@ShortCircuitTTV) reported
@EntityofJustice @playnewworld That’s absolutely wild. I had a problem where I couldn’t use wasd at all
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Andreas Blank
(@AndreasBlank17) reported
@playnewworld We love your game and your fan base, many players, beg for reintroducing stagger; since the alpha forums. Please listen. NW had immersive combat; please return it. My girl and me bought ourselves a pc after seeing your dev diary (call to arms; now it really feels broken 🌻😌🙏
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Anonyorb
(@anonyorb) reported
@FreemanNsfw @XJWOLF48X @playnewworld Not saying that. You know there are more then CARD PROBLEMS that new world has. If you were more then an Amazon fangirl you would of not spent an entire week defending Amazon and learn how to continue to say your stuff in a comment to yours instead of what you are doing.
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Tensta
(@tensta89) reported
@DannehTV @playnewworld My dude, solution is easy. But yall streamers egos are so huge, it's just not viable. We agreed on our server to limit the number of IGs in wars. We barely have any lag. Wars are megasmooth. Had few yesterday and few today. 1/2
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Liam
(@Liam_garford) reported
Can't be just me suffering with lag on @playnewworld ?? Up until today, can play on High setting, no lag at all, even in towns. Today, even on LOW settings, near unplayable lag and keep dying because of it. Definitely not an issue on my end 🤔
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FreemanNSFW
(@FreemanNsfw) reported
@anonyorb @XJWOLF48X @playnewworld So tell me, why are the MSI cards completely in the clear with no issues vs the EVGA popping? They are the same architecture, same diagrams, same layout, running the same code. Difference being between them are quality of components. mUsT bE tHe GaMe, right? Seriously, come on.
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💉💉 Amy Pandemie
(@baardvrouw) reported
@chalkiehd_white @Claymore030 @playnewworld They bought the game and then couldn't play on the servers their friends were on, were told to makea character on a different server, which they could then transfer to another server, and then couldn't. If you don't see the integrity issue with that, that's on you.
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Kraitas
(@KraitasGamer) reported
@ReileaBDO @playnewworld Do be careful with New World. I don't know if it's been fixed, but a lot of problems have arised with people's video cards breaking because of it. Mainly rtx 3000 series and some 2080s. Just looking out for yah!!!
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Lagunyve
(@lagunyve) reported
@playnewworld Plz fix your game, crashed at last boss Dynasty dungeon with that painful and nasty run. You're wasting my time !
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Liam
(@Liam_garford) reported
Fix your game!! @playnewworld unplayable completely
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Danneh
(@DannehTV) reported
@Scytheology @Earlmeister_ @playnewworld We also agree with this sentiment. What we disagree with is your community, mainly your leaders, being extremely unsportsmanlike. You win, you call us unorganised, you focused hard IG meta (which you know causes lag), you lose, you call us cheaters.