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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Online Play (50%)
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Sign in (25%)
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Game Crash (25%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 La Broque |
Game Crash | |
 Seattle |
Sign in | |
 Ahnatal |
Online Play | |
 Bologna |
Online Play | |
 Rosario |
Online Play | |
 Bern |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Trish
(@TrishishIsMe) reported
@danielZnyiri @MikeK33545520 @playnewworld Yes I am aware of that but maybe it wouldn’t take so long if they didn’t have to deal with issues on all the servers at once? And other things. Poor decisions is the problem! Not unforeseen circumstances
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Sixoul 🍐
(@Sixoul) reported
@BulletGoof @playnewworld Pretty sure this downtime is for the update too. That's kinda on steam who pushes out updates globally. So either you could get an error saying servers patch mismatch or you can get downtime and wonder why NA West and EU Central are different than other servers.
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Miguel Martins
(@AleluiaLord) reported
@playnewworld Please fix azoth staff t4 and t5 bug cant farm some zones cause of it
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Johann Reuther
(@Pyr0m4st3r) reported
@MeBeOrc @FracGuy @playnewworld wait what? I bought most of the faction stuff thats more expensive than 25k, never had any issues there
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⚔️eɴαιo⚔️
(@Enaio_TTV) reported
@playnewworld And if you are not playing with your friends currently, I know it can be frustrating. I am trying to play with my own friends, which spans across 4 servers at the moment. But this was a limitation that they didn't foresee being an issue.
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Clyde Barrow
(@Vodoodoodoo) reported
@JarrodCornelius @Parky03699209 @playnewworld I get that Bug too. Only a relog does solve the problem...
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Mr Grewdahl
(@Mr_Grewdahl) reported
@playnewworld Ahh man, do this updates server separately, US in the middle of the night AND EU in the middle of the night, then you don't F-up players Prime time playing. Problem solved
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Alan/Larkin/Aladar
(@Larkinlerma) reported
@BigM_TV @SchalkKeun @playnewworld The problem here is that Amazon only thinks in the **** north americans and no in europeans, all of us leave works at 3 to 5 PM and we cant play before that.
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Kh3jan
(@Kh3jan) reported
@playnewworld Just a thought to put out there. Surely you have a test bench/system that has the current version of the game on it, to test the newest patches on before running them on the live servers, thus ensuring that any issues that arise can be resolved prior to updating the live servers
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⚔️eɴαιo⚔️
(@Enaio_TTV) reported
@playnewworld And this is where the devs didn't foresee the issue of the server cap that is in place. They didn't expect a streamer and their community to completely overrun a server and basically "become the server". It's not really anyone's fault for this happening.
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John Boogh
(@BooghJohn) reported
@LeB055 @playnewworld Bruh they started it at 11 with the plan of finishing at the same time as the other servers, clearly there's some kind of issue. If they went "**** it, it's peak EU hours lets update it tomorrow" people would cry that US had bug fixes today and EU didn't, pipe down child.
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Chaminita
(@Chaminita1) reported
@playnewworld Tier 5 azoth staff not being adressed end game content bugged, but hey let's fix the damn boars and bear spawn... Or fix some cosmetic **** that is game breaking.
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Jack Smith
(@MeBeOrc) reported
@Pyr0m4st3r @FracGuy @playnewworld Yes, like PvP - but last Faction Rank is bugged and has 25k token max when weapons cost 50k. Or like Outpost Rush - but it's disabled because it's broken. Well you can just farm portals... oh, wait, the staff is broken... You were saying?
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Forky-Reviews-and-Rants
(@AndForky) reported
@playnewworld Players moaning cmon guys there fixing what they can in an allotted time to keep you guys happy to play.....If they was to say " 1 week downtime to fix everything" you would all demand your money back and go back to Warcraft or something
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Parky
(@Parky03699209) reported
@Willy_TheBean @playnewworld Never said i expected it to be perfect, but if your gonna put something in a "Patch Log" meaning they are going to fix it but the things that they have supposedly fixed are still in game, what do you expect ? Yeah fairs fairs its a new game but fix things you say your gonna fix.
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Rubo
(@Rubo21545646) reported
@playnewworld Okay, I understand that there can be problems and maintenance have to be extended. But if US servers can be active while EU not, then why dont you just do maintenance at night? If there is no need to end maintenance in all servers at the same time, why starting at the same time??
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Gasternys
(@Gasternys1) reported
@playnewworld Did you fix the outpost rush/ Level 55-65 corruption bug?
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⚔️eɴαιo⚔️
(@Enaio_TTV) reported
@playnewworld However, now that we understand the issue that is currently at hand (which will probably completely disappear once the streamer moves to a new game, let's be honest), the focus needs to be on the server transfers.
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SpookyDerbert🩸
(@MDerbert) reported
@playnewworld what possessed you to do maintenance during the afternoon? I get if it’s fixing a game-breaking issue then it must be done ASAP. But surely you want to do maintenance at like 3am?
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Jarrad Adams
(@Belandrial819) reported
@VexiusxWoW @playnewworld PAHAHAHAHAHAHAHA... Dude, you have been so triggered by your own mistake. You're now trying to personally attack someone instead of simply just admitting you made an error. WTF does my country have to do with this? Get a grip, dude. You're actually make a fool of yourself now.
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DjentNova
(@DjentNova) reported
@playnewworld Do you guys even know how few bugs you fixed? Not to mention design problems with basic systems and UI? You REALLY need to hire someone who has worked on MMO's before.
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AnarchyKraken
(@AnarchyKraken) reported
@MikeK33545520 @playnewworld as someone with 160 hours in the game, if you dont have any lasting attachments to the game right now then refund it while you still can and buy it later down the road once theyve worked out all the resounding bugs and coding issues
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Luffy75
(@vLuffy75) reported
@COPIUMCOUGH @playnewworld Yep, they don't have 600+ servers to stop and relaunch with the patch and verify if every server are sync. The patch size is never the issue on game like this cause it's not the only game having big downtime when maintenance happen.
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Chaminita
(@Chaminita1) reported
@ReaverRogue @MrSamwl @playnewworld Well im not sure if you have tier 5 azoth staff yet but they did not fixed it on this patch "and they said IS BEING FIXED on the next patch" but hey is not like we can't do end game content you know ;) we can't close 65 breaches with it but better fix those ddamn boars spawn
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Naughtystew394
(@naughtystew394) reported
@playnewworld this mmo is just a single player open world and all the issues from that start done nothing good for it. What a great disappointment, Roll on Ashes of creation and Pantheon
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Serenist
(@freaksos) reported
@Nosolus @Hated555 @playnewworld And what a out last week? They did the same thing. Did they try to implement another back end service like this? Guess im too spoiled from other companies smaller than amazon doing their job much better.
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🇩🇪 Gustavo Hellvig 🇩🇪 🇪🇸
(@gushellvig) reported
@rainskkull @playnewworld No, they only fix stupid bugs and then forget about the important one
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Jaryd 🍊
(@Jaryd07) reported
@Chlebak7 @playnewworld boohoo :( first world problems for you pal - not everything is catered to you, get over it
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joan sims
(@Dreamer4369Jo) reported
@playnewworld why is it always EU servers get this issue on patching, please sort yourselves out this is really bad for us when the maintenance takes up most of our day.
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Vic
(@Victuhry) reported
@playnewworld still no compass bug fix sadgers