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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (80%)
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Online Play (7%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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🏳️🌈 Rainbow Ajah 🏳️🌈
(@soulseared) reported
@playnewworld You know that a large part of the problem is that people are using W pressed down when not playing to prevent logging out of serves to avoid the limited capacity & fear of queues. Unless you allow people to move or increase capacity ASAP - queues will remain.
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TwoDee
(@RealWorldCall) reported
@playnewworld so the new feature for logins is queue for 2 hours only to be booted by an error saying "too many connections" its happened 3 times today. please enable transfers asap as a full re-roll is too demoralizing.
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MarioStylez
(@Marstylerz) reported
@Sandbeam @playnewworld Since the 28th (what you're showing) they added 100 servers to EU. There are plenty of servers that have less than 1000 online players atm. Most of the queued players are simply trying to login to 'their' server where they started instead of going somewhere else then transfer.
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Musti 🇵🇸
(@Mustii_66) reported
@playnewworld @Chadesh You will lose a big part of your playerbase if the login q’s are not decreased asap
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Gareth
(@strawhatnub) reported
@playnewworld No idea what has changed, but today I keep constantly getting crashes to desktop. wasn't happening the pervious few days. Not nice, waiting in a queue of 700, to get in and crash and then have to wait through a 1k queue
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𝕷𝖔𝖔𝖙𝖈𝖎𝖋𝖊𝖗 🔱
(@lootc1fer) reported
@playnewworld The server situation in EU Central is still awful. I waited for hours today to get on my server, reached position 1 in the queue, error appeared and now I'm back at 1710. No more playing for me today, I guess.
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Billy’s Valor
(@BlueMtns1) reported
@playnewworld so are wars now going to be completely chalked since the que times are so bad and half our company can’t get onto the game after work like please fix this **** man it’s ruining a ton of experiences.
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BeeMcG 🇬🇧 🇯🇲
(@Bee_0161) reported
@playnewworld The que system in this game is the worst que system ive ever seen in any game. I've spent 2 hours queing for a server since 11 am for the que to crash and put me back to 1500 in que
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P-B
(@DurandPB) reported
@playnewworld 10h00 - 1743th -> 12h08 - 6th in queue => crashed (internal server error, etc...) 12h15 back in queue 2312th -> 14h58 643th in queue ==> crash again 15h00 2769th in queue... I am ok to queue to go on my server... BUT PLEASE FIX IT cause now I queue HOURS for NOTHING !!!!
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XhAmeR
(@XhAmeRcs) reported
It's impossible to play New World. 1500 row and then give error. gg @playnewworld
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Steven Sinclair
(@StevenSinky) reported
@playnewworld when you get disconnected or in this instance a fatal error please have some sort of period you can reconnect like 5 minutes as I got this now I am 2.9k in a queue.
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k
(@ATKaizen) reported
@playnewworld Fix the issue that’s kicking people out of queue’s after several hours of waiting AND then throwing them at the back of the line again.
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Jasmine.
(@Sorrowly) reported
@Usumu15 @playnewworld Exactly the same issue here.
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winter
(@rafwinter) reported
@playnewworld There is a bug going on the server i am playing (Brazil - Alatyr) that makes people imortal and the mobs from the first dungeon lagged and invisible. Please fix!
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Big_Headed_Gamer
(@BigHeaded_Gamer) reported
@playnewworld Tell me how my temp ban went from 24 hours to 48 overnight. Then when I try to customer service it’s a dead end. Keeps telling me to link steam and nothing goes forward from there. Very nice.
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Therealnora♔
(@TheRealNoraxi) reported
4h que .. pushback in que line .. 2k each time .. ffs ! fix it! @playnewworld
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Luccá
(@LuccaCarLino) reported
@playnewworld I have to go work between 8 am and 6 pm. Right now Barri have 1.2k login queue. And thats mean almost 2 hours. There is a limited time for me to play game but i can't even login. This issue going through scam guys. You have to figure it out or too many people starts refund soon.
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jeff helander
(@mochajeff) reported
@Chadesh @playnewworld Wow. Had no idea that's what was going on there. Thought some kind of lag lol
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Dovah
(@DovahChicken144) reported
@playnewworld How about fixing the damn Error that chause kicking out from the queues???
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Michael Byrne
(@Magickmann1) reported
@delmontyb @playnewworld Annnd I just saw your message so I'll stop there lol. Again though, don't get me wrong. I am REALLY enjoying this game and agree with you that it has mostly been a super smooth launch, but these issues here are self inflicted by Amazon and deserve to be recognized, (8/?)
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winter
(@rafwinter) reported
@playnewworld There is a bug going on the server i am playing (Brazil - Alatyr) that makes people imortal and the mobs from the first dungeon lagged and invisible. Please fix!
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SLAYCO
(@Slayco3) reported
@playnewworld pls fix this *** queue, i get perma thrown out, for the most part i get back my queue spot but i also really oftent get put all the way back in queue, actually impossible to play....
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SimplyMUG
(@MikedUpGaming) reported
Is anyone else having issues with #steam not staying connected to #NewWorldMMO / #AmazonAccount ? @playnewworld
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winter
(@rafwinter) reported
@playnewworld There is a bug going on the server i am playing (Brazil - Alatyr) that makes people imortal and the mobs from the first dungeon lagged and invisible. Please fix!
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Ice Hockey And Esports Turbo Consumer
(@RRaukko) reported
@playnewworld Made a cool Login Queue Simulator atleast, this **** getting ridiculous. Spend more time in queue than I end up spending in-game after I get through the queue.
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Tomáš Demovič
(@demovictomino) reported
@playnewworld I don´t mind queues that much at launch since...euphoria...but! Why the F after error and re-joining to queue I am at the end of it? Absolute bs, sorry not sorry. Weird thing is that before it didn´t do this, I was back +- at the point before error...
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Brandon Wells
(@BrandonWells01) reported
@playnewworld I think a big problem of the game is that it’s a game that you have to grind. Like shroud said. If you are a causal player then you have no chance. I think you guys need to make a way for casual players to be able to compete with high levers and stuff. You know what I mean ?
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JT
(@yuvein1) reported
@2ndpastthepost @playnewworld @Konyption when error pops up press OK and wait 1-5 mins and it will rejoin the queue
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Salim Khan
(@Scorp1onW1nD) reported
@playnewworld @playnewworld are the EU servers all right? Trying to log into Ishtakar, but keep getting and error :"too many requests"? I just close the game and try again - same error
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ZaabZz
(@_ZaabZz) reported
@playnewworld this q **** is so dumb! i was 800 in q and got kicked out now im sitting at 1800 fix pls