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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Online Play (50%)
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Sign in (25%)
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Game Crash (25%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 La Broque |
Game Crash | |
 Seattle |
Sign in | |
 Ahnatal |
Online Play | |
 Bologna |
Online Play | |
 Rosario |
Online Play | |
 Bern |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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CynicUK
(@CynicUK_) reported
@playnewworld Any update on you fixing any end game content for people? End game corrupted broken, Outpost rush Broken, Wars/Citys ABUSED and broken. You have been quite on all of these things
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iNa-SiMulATioN
(@iNSiMulATioN66) reported
@playnewworld With the server transfers is there something in place for alliance population balance. Meaning capping each faction. Maybe make player choose when joining and have a counter with spots left for the factions. This seems to be a major issue where one faction just out numbers both
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Cory
(@RealCryptoCory) reported
@Its_Bogz @playnewworld Who cares about server stability causing wars to crash and freeze an entire server if the fishing chests don't fight back when hooked man...
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Kinoko_Guy
(@GuyKinoko) reported
@playnewworld Fix how to write message of the day first bro xD
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Avion Black
(@AvionBlack6) reported
@jeffvoidtv @playnewworld Amazon has bigger problems than you.
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The Professor
(@TheProfessorZ) reported
@PanthierJahque @LuigiMKD @playnewworld I don't get why you have to make this about race when it never was. But it tells me you have problems.
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𝙉𝙊𝙍𝙆𝙄𝙀
(@norkietiger) reported
@WTF_Ety @Munchmeat2 @playnewworld It was not ready for launch regardless, howmany m8re weeks will people put up with running everywhere, the only reason i see people playing right now is because of the exploits, what happens when they fix them? My guess is the game will slowly lose players.
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𝙉𝙊𝙍𝙆𝙄𝙀
(@norkietiger) reported
@applemade120hz @KH0RIUM @playnewworld We all know gaming communities ruin games so chill out, its an issue when the majority of said communities are spoiled brats that cant wait an extra year. It is the downfall of games, nw will be no different.
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Tomun
(@tmunlin) reported
@playnewworld When are you gonna fix respawn rates...they are Fast AF in higher level areas...
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Rupawan
(@Rupawan85404447) reported
@hakty12 @playnewworld Try to understand then. Just because you doesn't have any problem it doesn't mean other people just blindly crying about everything.
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Steven
(@NoobaSteve) reported
@playnewworld ever going to fix the faction token bug? I'm an Alchemist stuck at a 25k cap.
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51.N1GHTH4WK 🏳️🌈
(@51N1GHTH4WK) reported
Yo @playnewworld when you gonna fix the stupid ice gauntlet ice pylon bug? Makes the weapon basically unusable for gods sake.
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Tr3nch
(@The_Tr3nch) reported
@playnewworld No problem shadow nerfing treasure chests that screwed over every single legit fisher in the game. Made them completely worthless. But can't allow people to transfer regions so they can actually start playing with friends and family. 🙄🤔
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lfg depths dps lv50
(@anilovsalio) reported
@playnewworld PLS FIX 1070GTX UPDATED DRIVERS 80C TEMP STILL CRASHING!@!
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Halvar 🍺
(@ItsHalvar) reported
@AgentNorthTV @playnewworld Bruh literally 60% of the war is Ice gauntlet and Firestaff because both of them are extremly Broken and overpowered. it's Mainly the Ice gauntlet ice storm particles that crash everything. 60% ice /fire 40% Life/Great axe. xD disgusting meta
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LeKrazE
(@giandreyalmeida) reported
@playnewworld I'm need help, right after a video card update, my game started to stop working after a few minutes of playing, I've reverted the installation of the card and the error keeps appearing.
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MistahJ
(@TheLtBooma) reported
@playnewworld Good lord so many people crying… you complain about them not releasing and if they did you would complain about them taking the servers down. Stop acting like this is the worse thing to happen. Play something different go outside watch porn anything but cry like a toddler
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MadCatRunner
(@The1nOnlyRollin) reported
@Real_DanMan @playnewworld What bugs lol I have had zero issues with the game
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SABER
(@ItsSABER_) reported
@Halt_Yipp @playnewworld Assumption would be the next patch since it gets applied midweek and is when they have to take the servers down anyways
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ReddragonJuan
(@juanhoris) reported
@playnewworld can you test the last update, game keeps crashing. Its impossible to play these last days. Never have a problem before.
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William
(@Bilesaw) reported
@playnewworld I just want to say this to everyone who's talking about the game "not being ready". I have put 200 hours into this game without having any problems with bugs. A lot of you guys act like spoiled babies that want everything at once. Just as you, the game is in an infantile ...
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Galactic Knight
(@GalacticKnight9) reported
@playnewworld Why are so many of you complaining? Seems like to me, they're doing everything they can to make everyone happy. I'm in a high population derver snd I don't have trouble logging in since the first update. The game is great and will only get better
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Priscila Spezzano
(@_Yzaja) reported
@playnewworld The people think which is just "pressing a button" and everything is solved. As much as it is a millionaire company, every MMO goes through problems at the beginning, those who develop it are human, not the game's own AI.
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Benjamin Gadomski
(@bgadomski) reported
@notelkz @bubbabay44 @playnewworld How this will solve the problem? If he creates another character, he will be lvl 1. His friends are 30, 40 or 60. So he can't play with them. We did what Amazon told us and now we are ******. Thanks Amazon,
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Tr3nch
(@The_Tr3nch) reported
@Smittycatcha @playnewworld I had this issue as well. I restarted Windows Explorer inside the task manager (under processes). Seemed to fix it for me.
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Tr3nch
(@The_Tr3nch) reported
@MichaelBarbourx @playnewworld No it isn't their problem. Amazon told everyone to just pick a low populated server and that it wouldn't matter which region as everyone would be able to transfer later. You can't come on here a week too late and start bashing people for doing what AGS told them to do.
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Theo Webster
(@Theopatrickwebs) reported
@norkietiger @playnewworld I disagree with you totally. 150+ hours in and I’m still loving it. They have a great baseline to work from. Fix the bugs and who knows. Also for a box price of £35 I don’t know what you expected…. 100000 hours of playtime?
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cbzrifle
(@cbzrifle) reported
from
Melbourne, State of Victoria
@playnewworld fix the ******* auction house for ***** sake. Focusing on **** we don’t care about on your stupid patches, how about fix things that are literally the most important??
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J.C
(@CochJonathan) reported
@playnewworld Crash crash crash crash crash **** you
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DethGalaxy
(@DethGalaxy) reported
@playnewworld Please fix the tier 5 azoth staff