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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (92%)
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Glitches (8%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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mag
(@MagnifiGames) reported
@playnewworld I cant join my server anymore. I get an error. new world could not connect to server login has expired status -120
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Arcane
(@Arcanekniight) reported
@getvindictive @playnewworld I can’t play because my characters is stuck with the infinite lag detected
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water sphere
(@water_sphere) reported
@playnewworld I'm having an issue with your game, where can I go for support?
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JuceRZ
(@JuceRZ_) reported
@smidgetmcnugget @playnewworld I have heard nothing of them fixing it, people in game development are saying it's not an easy fix and is most likely an engine problem because this engine has had problems with pushing hardware too far in the past
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Zacc
(@Zaccharyo) reported
@playnewworld I have the solution to the queue problems! Add an Asia server;) also ban those wallrunners-_-
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jasfromcal
(@jasfromcal) reported
First time ban on an MMO. 12 + year MMO player. @playnewworld Another reason to maybe 🤔 not stick around. This leaves a bad taste in my mouth after working around the many issues the game has. 24 hours is not long but certainly confusing about what actually happened.
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Griff
(@GriffPlays) reported
from
Birmingham, England
Once the queue issue is better, I'm planning to give new world another shot... Which servers are you guys playing on? Would love to join one that I know people on! #PLAYNEWWORLD
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Givvs
(@GivvsWasTaken) reported
@QTVain @AnthonyKongphan @playnewworld So the hatchet has self heal? Dang. I am running hammer and great axe as basically a brute with dps but since I can stack with using strength and being able to heal, that’s broken.
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Kurnok
(@thekurnok) reported
@playnewworld Amrine Excavation is unplayable...The lag is insane. Especially last boss. Are you guys looking into this issue?
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TheReaperOfChess
(@Garrett_Stein) reported
@playnewworld You guys be Gotta balance wars man. Lmfao it's sooooo unbalanced. From defense spawn points to Healing being broken and no real strategic fighting in wars since you can just hole 1 point all game... there is ways to fix this please be fast
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SWE_Motorizer
(@SWE_Motorizer) reported
@boba_brett @getvindictive @playnewworld Happened to me alot! then i gave up and played on a lowpop server. Lag detected non stop.
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MobilityWinsii
(@MobiltyWinsii) reported
@playnewworld recommend people to not do the heartworm thing at amrine temple, game will crash and put you back in q repeatable.
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Maar Ten | FBPE | 🇪🇺 | 🌱 | 🌐
(@maarten_2020) reported
@playnewworld Best tip so far: If you are in the queue and you get an error; DONT CLICK ON OKAY! Hang on in there, perseverance! after 5 hours you can play the game 30 minutes before it's bed time!
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xudes
(@SirXudes) reported
@Hap_R6 @playnewworld Damn that sucks. Hope they can fix it for y'all! I remember we had some problems with the corruption that was at level 2 back during the closed beta and it prevented wars xd
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Brais Otero Rábade
(@Brais_o) reported
@playnewworld So now that I was playing on another server, waiting for the queueing issue to be solved and then join my teammates on another server, it turns out that I won't be able to move there because it's blocked?
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Wildguns
(@Wildguns84) reported
@GraafDallmayr @playnewworld I read that this is a known server issue. Not much you can do on your side.
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TheNastyNinja
(@TheNastyNinja69) reported
Has anyone else on @playnewworld got a sound glitch there when you move the wrong sound comes through?
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hoffman's s*gar baby
(@cyclopsnerd) reported
@playnewworld Y'all going to fix your automated ban system any time soon? Got people on my server abusing reports to get an advantage before a war. Not a good look.
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303 | Apples
(@303Apples) reported
@playnewworld Been temp banned before two wars starting tonight. Got mass reported by covenant. Fix this please. The biggest supporters of your game can't even play.
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Chris Colotti ||-//
(@_VertedIntro) reported
@Xfinity @XfinitySupport figure out this West Palm outage I’m trying to play @playnewworld
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🅴🅿🅸🆃🅾🅼🅴
(@eemotipE) reported
@playnewworld The game has been amazing so far wish I could of been a content creator. I had a question on the navigation HUD if anyone else have been having problems with marked/pinned locations not showing up especially trade skill trackers they jus stop after playing for awhile
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keltheus
(@Keltheus020) reported
@ZatharoZ @playnewworld I have 0 problems with queues. Just the occasional 126 people queue but thats it. Maybe pick a server that has lol population works
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Tzunny
(@TzunnyNIB) reported
@Debbie8190 @playnewworld @WheaT0ast And i thought that my 1 hour was looking forever, problem with that mission npc is the spawning time, i think is 5min or more. It should be 30s-1min after he died!
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Adam Stigall
(@adamstigall) reported
@playnewworld @LemmyBravo This is not the real issue. People just want to play the game they paid for, and they know if they take close down for a small break then they can't get back in.
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JacobGG
(@JacobGGLive) reported
@playnewworld Any thoughts on adding a way to be able to restart your game to fix bugs or if game crashes and be able to get back in without queue or a short queue?
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KingBreach
(@KingBreachTV) reported
@playnewworld Children needing to learn patience on login times for a new MMO. Most negative reviews are simply because of this reason. I hope you can swing a off topic review ban on these kids.
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having fun 🔪
(@sohornyloljk) reported
@playnewworld love the game. the ice gauntlet projectile seems broken, its shooting invisible projectiles just fyi hoping that can get fixed soon, is making it really hard to see where im shooting
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Peter
(@Peter32544064) reported
@LemmyBravo @playnewworld If someone clicks to log into a server and they dont know if they are getting on in the next hour or next 10 hours then i can see why people would do this. People have lifes that dont revolve around New World. Fix capacity + servers + queues = no wall runners
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Peter
(@Peter32544064) reported
@LemmyBravo @playnewworld If someone clicks to log into a server and they dont know if they are getting on in the next hour or next 10 hours then i can see why people would do this. People have lives that dont revolve around New World. Fix capacity + servers + queues = no wall runners
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SRK
(@saifrkk) reported
@playnewworld When will u guys fix the “cant create character in this server” issue