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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (92%)
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Glitches (8%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Tony Pichardo
(@Tonlee01) reported
@simo11dns @playnewworld Also city mail! With the above, players could receive “thank you” notes from city NPCs, as well as new quests, declarations of love, event related stuff, pleas for help. City mail would not allow players to send mail, just receive generated mail, due to bottling/duping issues.
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Tony Pichardo
(@Tonlee01) reported
@simo11dns @playnewworld Also city mail! With the above, players could receive “thank you” notes from city NPCs, as well as new quests, declarations of love, event related stuff, pleas for help. City mail would not allow players to send mail, just receive generated mail, due to botting/duping issues.
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nardo
(@N4rdo__) reported
@playnewworld Devs are gonna get smoked. No way they actually play the game. If they did **** wouldn’t be broken for 3 months at a time
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кяιgнтσи
(@krighton) reported
@playnewworld Level 35 quest still bugged in Starstone. Let’s make it 3 months with no fix!
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Matt Angele
(@AlwaysTradeUp) reported
@playnewworld Please fix or allow refunds for housing items. So many of the items in the Fate and Fortune bundle count as PETS and cannot be placed. Cosmic Armillary Dial, Fortune Scrying Table, Fateful Hourglass - all 'pets' according to AGS.
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DarkDay
(@Dark_Dayy) reported
@JebroUnity @DannehTV @playnewworld He's a tank....geared as a tank...with a healer. Surely you're not saying his build is broken lol Only broken build I seen was the GA/Hammer.
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DarkDay
(@Dark_Dayy) reported
@JebroUnity @DannehTV @playnewworld He's a tank....geared as a tank...with a healer. Surely you're not saying his build is broken lol
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LadyNerdALot💙
(@LadyNerdALot) reported
@playnewworld why are the achievements broken and not showing like EVER
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Bruno Araujo
(@brunoaraujo30) reported
@playnewworld When will you fix ice gauntlet? The time on tumb and slow on ice shower should scale with int points.
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ColdZone gaming
(@ColdZone_Gaming) reported
@playnewworld is the Pluto server down for Maintenance i didnt get no pop up saying so
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Matt Angele
(@AlwaysTradeUp) reported
@playnewworld Did you know the spinning hour glass is being considered a pet when it comes to housing item limit restrictions? Since you guys also make a pretty penny selling pets which fall under the same limit PLEASE FIX THIS ISSUE.
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Linkwolf35 Gaming (Josh)
(@Linkwolf35) reported
@playnewworld So I'm noticing a few issues with some stuff I emailed the Creator Programs support but still nothing and I think these are some pretty big issues.
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p S Y
(@PsyGigante) reported
@no_quite @playnewworld wait until u join in a OPR and check how the combat is atm. u gonna get exploded by a Blunderbuss broken build then quit
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Leonardo Moreira
(@Leonard71745865) reported
@playnewworld For pvp players like me, the opr is still one of the worst content, because its lagging a lot, lot of bugs, doesnt have a balance. Its always 8-80.
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cutegiraffe
(@cutegiraffe6) reported
@playnewworld @Juan_MGago If you appreciated feedback your game wouldn’t be dead and broken
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Inaki Etxaburu
(@inakietxaburu) reported
@Hi_Its_Salty @playnewworld The good thing about loosing so much player base is that now you can have a personalized support service.
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Its-Pure
(@ItsPure4) reported
@playnewworld I login daily to collect my 3 hidden stashes, get my gypsum, upgrade one item and log out. End game is terribly boring. Doing a chest run is brain dead.
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Sᴜɪᴛ
(@Suit_2021) reported
@playnewworld Swimming needs to be a priority as well as getting better servers to decrease City lag.
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Du'morte 🇵🇷🇩🇴
(@Dumorte) reported
@playnewworld @CameronParadox Every time I've reported using that site I get an email back thanking me for reporting a problem in Lost Ark.
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B
(@cappptain7) reported
@playnewworld Wow the devs playing their own game for the first time sense launch…crazy. Fix the BB you cringe developers.
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timesens
(@timesens) reported
@GamgeeTV @BigShow237 @playnewworld No problem plumpkin
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EYF
(@EYFondo) reported
@bmoney4hunnid @OtolKoing @playnewworld Not 100% if this is related to the same issue, but I kind of do remember where people were having issues with RGB Software and the game reading it as a hacking program. I'll try to track it down when I get home for a link.
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p S Y
(@PsyGigante) reported
@playnewworld Blunderbuss continues retardely broken and dumb. Congratz for being the most clueless dev team ever.
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Mablooze
(@Mablooze) reported
@playnewworld Talked with live support again. They made a ticket for the game devs to see and they already responded to my ticket as well. The game developers have no fix for this issue right now and when they do find a fix for it they will add it to the next patch which will be end of May.
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𝓡𝓲𝓰𝓪𝓽𝓸𝓷𝓲
(@alwaysspookin) reported
@playnewworld Fix maelstrom consuming friendly projectiles already. We already know you don’t care about healers but come on
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Kaliitto
(@Kaliito_Val) reported
@AlexCorgi1 @playnewworld No. They need to fix a **** ton of issues with weapons that they refuse to fix. Arenas won’t be in a good spot until they stop being ignorant and actually fixing issues with weapons instead of buffing them
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Nashiie 👑
(@Nash_Got_Lucky) reported
@playnewworld We needed this fix, thank you. You really do see feedback through in game “submit a feedback” huh? 🥹
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Matt Angele
(@AlwaysTradeUp) reported
@playnewworld Please fix or allow refunds for housing items. So many of the items in the Fate and Fortune bundle count as PETS and cannot be placed. Cosmic Armillary Dial, Fortune Scrying Table, Fateful Hourglass - all 'pets' according to AGS.
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Zekter
(@CaptainZekter) reported
@Robertvelso @playnewworld Just a question, I don’t PvP very often and still got some of those achievements, like killing 150 Syndicate, did you have similar issues or did you not notice for how much PvP you do?
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Kawdzo
(@kawdizzle) reported
@playnewworld Did they ever fix incinerate not working properly.