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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (80%)
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Online Play (7%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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OuchPotato
(@OuchPotato1) reported
@playnewworld Hey can you fix my 2 Ice Gauntlets that changed from legendary to epic and each lost 1 perk after the last patch ? Hey can you guys fix anything without breaking more than you fixed , ever ?
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Aodan
(@AodanTV) reported
@delmontyb @playnewworld My biggest issues are PvP balance and hit registry. I can't even think about returning till they are more transparent on both and their plans on them.
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Akira Biker
(@AndreyJai) reported
@jdrayb88 @playnewworld Cannot make it up. Whatever can cause these problems, you know it’s in the very low level - fundamental
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MettZilla
(@MettZilla) reported
@playnewworld @playnewworld do we still have to aim slightly to the right side of the crosshair, to actually hit a target that comes closer? It was a problem with the Bow and also the Musket. Since this weapon is advertised as close to mid range I really hope so!
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BK
(@_Locke) reported
@HalfEatenTomato @GuyAverage30 @playnewworld Been broken off and on for myself and friends for months now. Wild. But that's a hilarious fix, if it works. Delete it and re-download the whole giant thing. Usually I'd assume verifying the game install would take care of it, but there have been crazier things, I suppose.
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Kainyn
(@Kainyn_Center) reported
@BajheeraWoW @playnewworld Dead.. And Amazon showed that they are not well equipped to fix issues when all they’ve done is fix one thing and break 20 others. I am just glad they are not alone with lost ark and have a company with them who knows what they are doing.
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BK
(@_Locke) reported
@HalfEatenTomato @GuyAverage30 @playnewworld The compass has been bugged for months. I'll walk up to a resource that I am well above able to track and it is not on my compass. I just want a feature to work, why is this a problem?
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J
(@jdrayb88) reported
@AndreyJai @playnewworld Sounds like a you problem
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MK Gaming
(@MKGaming79) reported
@playnewworld Can you optimize weapon swap? It’s game mechanics 101 and you guys keep making it worse. Please fix that its awful.
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SelfBlumpkin
(@SelfBlumpkin) reported
@AndreyJai @playnewworld So you can probably not walk? Like, have you tried? Complaining about something you probably can’t do is silly. I’ll bet if you just try you’ll find out that you can and then you don’t have to assume anymore! Problem probably solved!
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FR4CT4Lz
(@Ct4Lz) reported
@playnewworld Please fix server lag issues
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jul
(@ahmalesgua) reported
@playnewworld Why my voice in game always show “login voip failed”. I already did what you suggested. I play another game to check voice in game, and no problem. So what do i do to solve the problem? Please
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TEQ
(@BlackTEQ) reported
@playnewworld Any chance you guys will rework the bow any time soon? It’s already lack luster and the blunderbuss while awesome, is going to make the issues with the bow even more glaring.
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Brandon Rose
(@TheForce1983) reported
@AndreyJai @jdrayb88 @playnewworld Honestly, I have close to 700 hours in game...what do you mean walk properly??? If that's you hang up...then you should play any other mmo because many have issues with proper movement and clipping of weapons and armor..
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X
(@Xeirus) reported
@playnewworld @Kohaku1910 There are more boys than players. Relying on players for your QC is a big part of the problem.
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Kohaku
(@Kohaku1910) reported
@playnewworld i mean no disrespect, but we have all reported countless bots, they just make more accounts. It's a root problem. I love this game and that you guys hear us out as players.
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Some Guy
(@SimplySomeGuy) reported
@playnewworld Tired of seeing town defenders just attempt a lag out war with Gauntlet AOE spam.
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Damion Wright
(@DamionW56391968) reported
@HIGSBO @playnewworld ThE GaME iS BrOKeN BeCAUse i CouLDnT uSe SToRaGe a FeW TimES aNd I hAD LaG TwICe. Shut up cry baby.
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Brandon Shere
(@BrandonSherez) reported
@opLivi @playnewworld @ShadowFox_TV Well neither is the 1 million players that quit LOL. I've been grinding my entire life, sucks to say but you're a part of the problem. You're the 1% that's left after we all left.
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Raphael Olive
(@Kakoiw) reported
@N4rdo__ @playnewworld Devaloka also got this problem
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Luis
(@HIGSBO) reported
@DamionW56391968 @playnewworld Almost a year and the game is still broken soooo explain how this be the top MMO
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Zaid
(@Zaid31506815) reported
@playnewworld Fix the laggggggggg
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TheFyrebug | #Blexit
(@TheFyrebug) reported
@AMZNGameStudios @playnewworld Stream got canceled! Having all ki do of tech issues. Should be sorted for tonight's stream.
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Marc Anthony
(@MORKTIME) reported
@ItsNsanity @playnewworld That sucks. The only problem I have with the game is the terrible optimization. Relatively low fps for a 3080 and i7 12700k
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San
(@ItsNsanity) reported
@MORKTIME @playnewworld I7 9700k, 1070 TI 8gb, Vsync and uncapped i sit around 90c on 1080p, any other game i play has zero issue like this, i sit normally around 55-65, Sometimes 70, Liquid cooled as well.
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Ryan
(@x_JPEG) reported
@playnewworld Void blade has been broken and unplayable for a month if the march update doesn’t fix it I’m done
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Refresh 4
(@Refresh4gaming) reported
@HighAlpine_ @playnewworld Taxes got heavily reduced and azoth travel to any destination is 20 or so now regardless of weight. You can buy end game dungeon keys from faction venders which really increases supply and opr gives faction tokens. They actually did a great job solving all of those exact problems
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TrickTree
(@ArtSerov1) reported
@playnewworld Are there any plans to fix the d sync and hit reg? Opr is harsh and open world pvp in large numbers is as well
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KoreanZ_
(@KoreanZ_) reported
@playnewworld Fix the game and desync issues before releasing new content. Thanks
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SimbaEOD
(@SimbaEOD) reported
I was banned on @playnewworld for using a bug, i know I screwed up, but please let me play New World again… I didn’t hide from it, I openly admitted it and have been trying to make it right. I made a bad decision and regret it immensely. I love New World, please let me fix this