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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Online Play (50%)
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Sign in (25%)
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Game Crash (25%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 La Broque |
Game Crash | |
 Seattle |
Sign in | |
 Ahnatal |
Online Play | |
 Bologna |
Online Play | |
 Rosario |
Online Play | |
 Bern |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Augustroar
(@Pagiraynia) reported
@Ruziska @kusqt @playnewworld The problem with it is that many people would still wanna transfer to a high populated server from light servers. I do not believe they will allow that to happen otherwise it doesn't solve a thing essentially.
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Adrian Koch
(@AdrianK17630209) reported
@playnewworld Loving the Game, took holidays for the Release LOL, never the less if i work normaly 9-5 its impossible to Play on my main Server char lvl 38. 4+ hrs Q time 😥 Hope you fix that asap or let us transfer !
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GrizzBizz
(@ItsGrizzBizz) reported
@playnewworld Also yes I believe more servers should have been available from the start, I believe a lot of issues will be fixed when they open up server transfers. Cause I see servers with only 300 people playing that i'd love to go to. Just waiting on transfers to open up.
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Whaazz
(@Whaazz2) reported
@playnewworld Are you aware of the problem "You are queueing for a starting area..."?? What is the status for a hotfix or a update on this issue? Been this for 4 days now!!
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Brian Clough
(@BrianClough_IRE) reported
@playnewworld How about you get your backsides in to gear and allow people to transfer servers... That would solve the vast majority of these issues... Even putting a limit of how often you can transfer wouldn't be a massive hassle to program.
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Asman11
(@Asman11croweil) reported
@playnewworld The solution will be with the migrating opcion, i wouldnt try to evade the afk system if the queues werent 2h long. After that you can move on to fix the Zane mission, predator prey mission and making a faster form of transportation or making tps cheaper cause is annoying
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Elchomper
(@Elchomper1990) reported
@playnewworld And it does not seem right to me that € 40 is being charged for the game when there are problems with the servers And you are not doing anything, it should be put in the game cheaper
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GrizzBizz
(@ItsGrizzBizz) reported
@playnewworld Also yes I believe more servers should have been available from the start, I believe a lot of issues will be fixed when they open up server transfers. Cause I see servers with only 300 people playing that i'd loveto go to. Just waiting on transfers to open up.
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Chris Winlock
(@Chris_Winlock) reported
@LegitBobbyHill @K__Med @playnewworld Yeah the game is good but it’s not worth waiting in queues for hours to play. It’s a shame they didn’t do better with their servers. Amazon is big enough they should never have these issues.
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MemphisPains
(@Memphis_Pains) reported
@playnewworld The problem is that if you don't do this, you go to work all day and spend your entire evening waiting in a server queue. They just want to be able to play the game at some point
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Martin
(@Kal3nor) reported
@playnewworld I absolutely agree with this actions. But I also feel those players, who are trying to avoid a queue after spending several hours in it. By trying to avoid the problem, they become part of the problem. That's why I think those players should be disconnected, but nothing more.
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Ezekiel Birch
(@BirchEzekiel) reported
@ActnFly @getvindictive @playnewworld I heard that was only an alpha issue. But I suck at keeping up with game news haha
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Kyle
(@Zebrvs) reported
@playnewworld I'm getting super high MS on EU Servers, I'm EU of course normally got around 40 now I'm spiking from 80 to 800, is this something you're aware of? Many players seem to be having this issue maybe it's just our server?
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Gary Hunter
(@Mentalmackem) reported
4 hour queue to get into @playnewworld do 1 dungeon, get a fatal error leaving the dungeon get put at the back of the 4 hour queue again. @playnewworld this is mmo 101 if people crash give them 5 mins grace to log back in. I hope @AngryJoeShow embarrasses this mmo in the news
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abhi verma
(@abhiver35225312) reported
@playnewworld Never had any issue in Vancouver time zone no wait time
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Pedro Graca
(@THE_P3D) reported
@playnewworld @playnewworld, this does not work...4 hours wait to go from 1583 to 94. Got the error, click ok, I am now in position 1563 about to go play GTA
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Kheldor
(@Kheldor92) reported
@ErisRavyn @WhoaFlyingChair @playnewworld I play on one of the most populated servers, zero to no lag, your internet must be ****
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Riccardo
(@Ricmaniac) reported
@playnewworld HOW THE FUUUUUUCK DONT YOU GUYS HAVE A FREAKING GRACE PERIOD IN YOUR ******* GAME?????? I waited 4 ******* hours to play. after 15 minutes i get a freaking "New world encountered a fatal error" and just shuts down. Instantly boot up and again a 1600 queue! AMAZING!!
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🍞 Breadley 🍞
(@fubrad69) reported
@playnewworld not great to wait patiently in a queue just to be given a connection error with no way to jump back in said queue and instead be pushed to the end of an even larger queue... internet is 100% fine and I have played since launch no connection issues.. fix this plz?
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Banzai Badger 💚
(@Bonzai_Badger) reported
@playnewworld Fix the Scratchrock pve faction quest. In the description it lists the target as "them" when there is only ONE that spawns. And also the quest requirement requires a paw to be skinned and this is not possible when only ONE person can loot per spawn.
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Diva944
(@Diva9441) reported
@playnewworld please fix the quest log dissapearing from the game issue! Ty
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ModernPhil0sophy
(@MPhil0sophy) reported
@playnewworld i bought a game, what i got is queue time to play with my friends, if this won't fix in a week i will refund the game.
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faYsaw
(@faysaw22) reported
@playnewworld Fixed the login bugs my ***. Spent 10 hours in queue just to get a "Failed to join login queue"-error message. Cheers for that
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Mr. Cat
(@thisisinvisible) reported
@playnewworld Do you have any way to pass along a message to the developers or tech support? Armine has had major desync problems since Friday morning on my server. Server is Sarragalla :s
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Diva944
(@Diva9441) reported
@playnewworld Please fix quest log dissapearing. Ty
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Duke Orbal of Ombalique
(@TheElfishGene) reported
@playnewworld Pick an empty server they said, so I did. No queues on empty servers they said, and there wasn't. Sign in to my 'empty' server today! You are 465 in a queue! #NewWorldMMO
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Megan Greer
(@mgreer72988) reported
@playnewworld Maybe fix your maps so I don’t have to re log to see quest icons and cities 5 times in a row, before you do this
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Diva944
(@Diva9441) reported
@playnewworld Please fix the quest log dissapearing issue! Ty
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Bimu
(@Bimutv) reported
@playnewworld I haven’t been able to play new world for more then 2 days now due to a bug that makes me unable to move or shoot and it says “time since last response” on the top right and that number goes up indefinitely. Please fix and keep up the great work, I’m loving the game
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ClydeThaMonkey 🇧🇻
(@ClydeThaMonkey) reported
@Elpapoaa @playnewworld Other than the queue issues and no synced quests, Ive enjoyed the game a lot. I recommend googling how to get into the same starting areas as your friends so you get synced quests. Sadly we didn't know about this. Only me and 2 others in my group who has synced quests