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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (86%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Xzstance
(@Xzstance_TTV) reported
@playnewworld So many Fixes and so much work in only of a few days! For people who think that devs need to press 1 button to make a fix the must open their eyes and understand what you do ! Keep this game alive! <3
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oWhiteops
(@oWhiteops) reported
@jmaymay1 @playnewworld You got a ******* problem if you can't handle 5 hours of downtime. Touch some god damn grass.
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PessaMystic
(@PessaMystic) reported
@playnewworld Are you guys aware of the influx of fishing/mining/gathering bots that have already started to plague New World? What measures do you have in place to detect, remove and get on top of this problem that can quite literally ruin a game in its entirety?
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Stefan_Fox
(@Stefan_F0X) reported
@playnewworld Can you fix the ingame voice chat that keeps bugging out when your at it? Plz <3
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Zwer Kvack
(@ZKvack) reported
@tripa47 @playnewworld this has to be one of the most idiotic things i have seen here. they are taking all servers down at the same time. obv the focus is on na/eu where most of the player base is, not australia. and if they would take only na/eu down your servers would have 20k waitinglists.
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W7V Vermelha
(@itsvermelha) reported
My dream for today is @playnewworld noticing and replying my worries about the 4 seconds lag on dungeons and the Azoth Staff lvl 5 that is not working. HELP US :(
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Myagalin
(@BardUnshaved) reported
@Davvixi @playnewworld Don't forget to wait in login queue as well!
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FRAG
(@fragnerdTV) reported
@Davvixi @BardUnshaved @playnewworld the login queues are only bad if you are trying to chose a populated server... never once since release have i had to wait in a queue. Lol. if you haven't played it yet just use a server that's not insanely populated and you'll have no issue.
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J. M.
(@DeBierSjouwer) reported
@Sidefx06 @playnewworld They most likely ran into issues when implementing the patch. Give them time to fix it. Beside, this patch has a lot of files for the upcoming server transfer feature. So, it's more than just some bug fixes.
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Brad Bushard
(@Dragonlord_Brad) reported
@playnewworld And so it starts .. bad look having to push back one of your first patches. Please do not tell me this is gonna be another company that says 5 hours but normally takes 15 and 2 emergency patches to fix there patch.
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Marc (Tripa)🇦🇺🐶🚀🌙
(@tripa47) reported
@playnewworld Here's a smart idea, let's pull the Australian servers down at 9pm during peak user times, during hours most wars are supposed to take place. Not at 3am when no one is playing. This is the point in having regional servers, so to not disrupt gamers play time. But not in your case.
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antiherozero
(@swordoverheart) reported
@Nabs_Tagger @YossmanGaming @playnewworld We had people running the 45 dungeon at peak time in our channel who were not reporting any problems. I'll have to ask if they went unreported but it seems unlikely given the personalities. It might be more specific to certain servers.
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BaasheD
(@BaasheD_R6) reported
@playnewworld I hope you fixed dungeon lag!
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Adarahhl
(@adarahhl) reported
@Dudes_Opinion @playnewworld Fast travel? I’m almost 30 and haven’t had a problem yet
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cqe💻
(@divelikesailor) reported
@playnewworld FIX THE BUG> STILL 25K FACTION TOKEN CAP WITH THE LAST FACTION RANK
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Kaziel Bonn
(@KazielBonn) reported
@Sulsalogan @BoJanglesGaming @playnewworld Can you two elaborate a bit more on the issue, please? Do you mean low frame rates or slow camera turn?
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Robin Karlsson
(@Robin_karlsson3) reported
@playnewworld Putting the servers down at daytime here in EU. gg :(
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FlynnWinch
(@AlmanaxWinch) reported
@ADCARTATTACK @XcaLi @playnewworld Tbh and precise : i'm along with you that they should do more for thoses servers problems, but no, you do not have paid the game so to get it, you have paid the game in is state.
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J. M.
(@DeBierSjouwer) reported
@SlothsHere @playnewworld Can you link the issue from forum? Maybe I did ran into it and maybe I found a workaround for it when I ran into it. No harm in looking in to it for you.
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Jeff
(@Bra1ndra1n) reported
@jmaymay1 @playnewworld I am just fine without a horse I had no problems travelling. fun fact get yourself a house in every map or maps close to one another it will save you azoth and time travelling.
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Daniel
(@Nemesdaniel3) reported
@playnewworld fix the queues
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Jakob Escobar
(@Zero_1263) reported
@playnewworld I’m pretty disappointed that y’all didn’t address the constant and annoying problem with the compass/tracking bug. The fact you have to log every 3-4 hrs or not have any tracking markers including mission markers is more than frustrating.
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Tagger
(@Nabs_Tagger) reported
@swordoverheart @YossmanGaming @playnewworld It being a server thing, isn't out of the question. Was browsing the NW forum, as we were several on Muspelheim (EU) that were talking about the issue in chat. Saw several people listing their server having issues (on the forum), while others weren't having issues.
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FlynnWinch
(@AlmanaxWinch) reported
@Sidefx06 @playnewworld I think its one of the root problems, people are not going to moove that easily
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Alex Rhymer
(@WickedxRhyme) reported
@playnewworld I see there was a fix for achievements/titles but my issue is that I have no titles and I don’t see anywhere to claim them.
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damneasy
(@thedamneasy) reported
@playnewworld Just fix expeditions literal 2 second lagg thanks
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snal3s
(@snal3s) reported
@playnewworld Shortened the AFK disconnect from 25mins to 20mins? people running AFK because they cant login again when they go to dinner or something because the damn queue. The first thing u had to fix is the queue that everyone who pay for the game can play when they want. that sucks
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Ömer Karahan
(@oe_karahan) reported
@playnewworld Do you think changing the AFK behaviour is solving the actual issue? People move their mouse maybe because they want to take a little break and don't want to wait 3-4 hours in a queue. Third party tools are something different for sure.
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BLUE BOX Game studios is full of ****
(@LolWhatugonnado) reported
@playnewworld Are you going to adress the HORRIBLE optimization for this game? i see players with 3090 cards having massive problems.... So, when is this going to be fixed?
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🎃Spoopy Bean🎃
(@Doireann_H) reported
Anybody else have an issue with #PlayNewWorld where the game crashes upon exiting the Amrine Expedition? I've ran it twice now and the game has crashed on exit both times, thankfully with no queue on restart. Game runs fine otherwise, it's just a bit frustrating.