Is New World down?
No problems detected
If you are having issues, please submit a report below.
New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
-
Sign in (80%)
-
Online Play (7%)
-
Glitches (7%)
-
Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
-
KeekoBugz
(@kikobugs) reported
@playnewworld The lag's so bad that half of the trees are bugged, can't chop and what used to take 3 chops to take a tree down, now takes between 4-7. Besides that the fact that there are mobs you can't even damage, and other resources that you also can't gather from. . WTF!
-
ZatharoZ
(@ZatharoZ) reported
@kimdah_ @playnewworld Give it a week. Hopefully they fix the problems fast and also giving transfers. I made 1 character on Barri. This one is just overloaded! Then I made 1 char on Pepys when its was just medium pop. Now its just almost te same as Barri. Overloaded... U can only make 2 char. :(
-
Lita
(@LitaLestrald) reported
So I am really really enjoying the New World @playnewworld. I really am but I am getting sick and tired of the server issues atm and getting dropped due to internet connection and getting into an 1000k+ queue
-
Dewa
(@r4kujou) reported
@playnewworld so are you guys gonna fix this stupid amrine dungeon bug that makes people cannot enter but taking their orb ? its been like this since last night on ap southeast server kibu.
-
Charl Engelbrecht ♚
(@Zeus_dv) reported
@ayyyjono @playnewworld Try a program called Parsec, its like teamviewer but just has lower input lag :)
-
Balanciz
(@Balanciz) reported
@playnewworld Day 2 of Lag detected Dcs within 10min to 1 hour and then thrown out in to a 2k queue! Any fixses for this only happening to 1 part of the playerbase and most troubleshoots having No effect
-
Mase123987
(@mase123987) reported
@SavPMA @playnewworld Did you ever find a fix? I bought the game today and I am getting the same error.
-
OutRage87
(@OutRage87) reported
@playnewworld Put your efforts in to getting everything else sorted first. We don't care about AFK'ers, fix your incompetence first, pls thx.
-
Иван Яковлев
(@addictional2013) reported
@playnewworld Don't forget to fix your login service 😤
-
Bristol Steve
(@BristolSteve4) reported
@KoRnyRocks @playnewworld The limit on 2k isn't the issue we're discussing! It's lack of available servers at launch, and allowing multiple thousands of char to be created! 2k isn't the problem. Stop asking me to figure out the non problem.
-
Jinrozu
(@Jinrozu) reported
@playnewworld its easy to fix the server issue, just do one mega server and other serves as a channel’s do it like @NewsBlackDesert
-
Keegan Brady
(@Brew_howzit) reported
@playnewworld I am having a big issue with my map. Everytime I log in it fails to show the outposts, forts, anything really. I have to log back in two or three times. Extremely buggy. It also removes all my attributes and friends list.. But been enjoying the game stacks so far. My first MMO!
-
Yuuhi
(@yuuhi84) reported
@playnewworld Maybe first do something about the server capacity and don't work around it by kicking AFK players?? The issue here is not the afk but super long que becouse servers are only for 2000 people... And btw why we got Full game thats the Preview build? with only 2 new zones...
-
Reinhardt v Heerden
(@ReinhardtvH) reported
@ryan_welly @playnewworld About 40 people in each town - x5 = 200, plus ~200 people in the wild afk running. 400 on a 2000 capped server is quite a bit (20%) . I am not saying that this is main issue, we know that NW needs to do something about server population. BUT it is frustrating for the queue'rs.
-
ESOisBROKENagain
(@mina77413914) reported
@TESOnline When you giving us new servers? Games unplayable again and new hardware will not fix it either! So @playnewworld fancy a new player ?
-
JaviB
(@JaviB01253134) reported
@playnewworld The worst measure you can do ever, punish your base players for a issue you created, if you do that i am refunding and stop play this. Players are not the problem.
-
Dominic Greenwood
(@SUITwearingBEAR) reported
@0sbos @playnewworld I found a fix…. You can animation cancel chopping a tree by back dashing using shift. This fixed it :D a man told me in chat cheers for reply Jake though. Pretty annoying bug if had to log out but easy fix so we good if happens again
-
IStreamSandwich - Stephen
(@istreamsandwich) reported
@playnewworld Can I suggest you add a grace period for anybody who has a disconnect so they don't have to sit in a queue. For example, if my internet cuts out, I'll be kicked and have to wait hours to get back in. A 5 minute grace period could counteract that.
-
Gorgho
(@EmilGx) reported
@playnewworld Hello i didnt find where i can report bugs i found. For future fix like texture bugs. Or the fact that dungeon on Tir na nog in EU central is in total desync. And compass dissapear after you went dung. Or the fact that Abandoning event wont dissapear.
-
Clutch_Lux
(@Clutch_Lux) reported
@RyanIsSweet @Curvyllama @playnewworld They fixed the issues with the 30 series lmfao my 3070 ti is having no issue on Mac settings and i keep it monitored…. The fix came out weeks ago
-
zTekko
(@ZTekko) reported
@playnewworld is it possible to fix the disconnect timers. I was just in que for like 1-2 hours and I was only in the game for like 10-15mins and now im back in que.
-
Brau'kul
(@Braukul) reported
@ZzaManX_ @playnewworld It was already chaotic enough with it being 2k people only. I think information could've allowed a lot of people to forecast what servers will be cancer etc and plan accordingly. or reservations might've been better. but thats past the transfer thing will resolve most issues now
-
Willthefluteboy
(@Willthefluteboy) reported
@playnewworld Yeah... this doesn't fix the issue that all of my friends are on a "Full" world and I cannot play with them because I was late to the party.
-
✘ NOVΛ ΛLLEY ✘
(@ApexAlley) reported
@itsmeAlexVega @playnewworld Becca has had this issue a few times 🤔
-
Super Cereal
(@SuperCereal01) reported
@playnewworld wow dc when dungeon and que 1k player.. when login dg already over.. no wonder people complaining about que.. what a game.. seriously
-
Drey N'reh
(@dreynreh) reported
@playnewworld Can you pls help me? I've played the game 2 days ago on 4K/Medium. Today I couldn't start, I've got Fatal Error. I've deleted the appdata and userreloadsettings and finally the game started, but on 1080p. If I'm changing the resolution or the quality it's crashing.
-
Katayani
(@godzillaiscute) reported
@playnewworld Please fix voice chat!! I have the setting on enabled but only the people in my party can hear and not anyone else around me.
-
Jay
(@Jay_Bartels95) reported
@playnewworld can you fix your game? Your bugs are ruining servers. Factions gaining tons of influence in minutes with very little people doing PvP quests.
-
Jared
(@Dr_Supple) reported
@JeffBezos @playnewworld Your ******* game is broken dude companies are influence glitching to 100% and declaring war sorta makes it pointless to play
-
Suddenly Bananas
(@sudd3nlybananas) reported
@playnewworld Can you please implement a button once you’re ready to login at the end of the queue. I spent the last 3 hours in queue to login an hour earlier than i can play, so i now have to exit out and start the queue again… only to get on hours later than I intended.