New World

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 09/18/2025 08:30

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Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Online Play (50%)

    Online Play (50%)

  2. Sign in (25%)

    Sign in (25%)

  3. Game Crash (25%)

    Game Crash (25%)

Live Outage Map

The most recent New World outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
FranceLa Broque Game Crash
United StatesSeattle Sign in
GermanyAhnatal Online Play
ItalyBologna Online Play
ArgentinaRosario Online Play
SwitzerlandBern Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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New World Issues Reports

Latest outage, problems and issue reports in social media:

  • AbruptPlayz AbruptPlayz (@AbruptPlayz) reported

    @playnewworld @KuroLilyStream @playnewworld This is the greatest game I have ever played. My only issue is some of the gathering just doesn't seem balanced. I need 13200 total wood just to make 100 Steel Spears. 11 Lumber per spear, how big are the damn spears?

  • DeaconOriginal DeaconOriginal (@DeaconOriginal) reported

    @TwitchRetweetzz I lost all my followers last month due to bot issue. Have about 1/5th of what I had. Yes please! #fallout76 #PlayNewWorld #NoMansSky

  • TheCutiePetutie CutiePetutie (@TheCutiePetutie) reported

    @Paradox_EP @playnewworld @KuroLilyStream Love how this was a problem back in the closed beta and it's still not fixed lol...

  • Moisley4 Kyle Moisan (@Moisley4) reported

    @Jesus_R_Soto @playnewworld 0 GPU issues been running at over 120fps since day one.

  • themightypooI Daniel (@themightypooI) reported

    @KingVigors @amazongames @playnewworld How can a $1.7trillion company not have crash prio smh

  • Elie4Real Elie4Real (@Elie4Real) reported

    @playnewworld Still not working for some people still btw so idk what’s been fixed

  • douglaspelton Douglas Pelton (@douglaspelton) reported

    @playnewworld On Ishtakar server, Syndicate has thrown Brightwood into full conflict twice, unable to declare war due to “upcoming invasion” but there’s no invasion! Please fix bug, very demoralizing.

  • DvalinDK Dvalin (@DvalinDK) reported

    Hey @playnewworld, When can we expect some real Controller support? The community Configurations work fine, but it's a bit meeh. This would be awesome to fix before the Steam Deck releases since I think it would be a great handheld game for @valvesoftware #NewWorldMMO #MMO

  • react_student prajwal (@react_student) reported

    @IH35HI @playnewworld Verify your files I had same issue.i made my steam verify files and some files were corrupted

  • MaGiCaLmAz Magical Mazzy (@MaGiCaLmAz) reported

    @playnewworld Hello, since the weekend the lag on Niflheim (EU) has been getting progressively worse, even so after this patch. No regs, enemies teleporting everywhere, quests not recording progression. Do you know when this will be fixed please? I have troubleshooted connection etc. Thank you

  • ChristianHolba1 Kount Darko (@ChristianHolba1) reported

    @jokidre @playnewworld @KuroLilyStream Nope I have the same issue

  • dragn_flyy Dragnflyy (@dragn_flyy) reported

    @CJOnceInsomnia @playnewworld It is but having ppl to do it with is what my issue is I can try with randoms maybe if they are cool

  • JacobStolmeier jacob stolmeier (@JacobStolmeier) reported

    @playnewworld @KuroLilyStream No one cares fix the damn update

  • angrynanner Brandt Moore (@angrynanner) reported

    @Fextralife @playnewworld Anyone else still having issues with the abandoning quest staying on screen and not being able to use E to interact with object in the world?

  • Archonsc2 Kyle Fishlock (@Archonsc2) reported

    @playnewworld @KuroLilyStream Fix the bugs where you cap at 25k tokens instead of 50k tokens. I can’t get end game pvp gear!! This is game breaking and sad. :[

  • valennels valencen (@valennels) reported

    @playnewworld @KuroLilyStream @playnewworld you better fix the queue issue. How come every time I wanna play this game, always stand in a queue line?

  • tufael05650905 MasterTuf (@tufael05650905) reported

    @playnewworld I wish I could but I can’t log in and I am sent back to the main login page, u guys need to sort it ASAP

  • CoreyBroussar15 Corey Broussard (@CoreyBroussar15) reported

    @JonoMcca @playnewworld @KuroLilyStream What server are you getting lag on?

  • DKonrad7 DKonrad (@DKonrad7) reported

    @playnewworld @KuroLilyStream Fix your damn game? Cant even log in to it right now. Goes to loading screen and kicks me off.

  • FearsNoEvil_ FearsNoEvil (@FearsNoEvil_) reported

    @playnewworld LAG DETECTED

  • dragn_flyy Dragnflyy (@dragn_flyy) reported

    @CJOnceInsomnia @playnewworld You can’t do it unless your in a group that’s the problem 😕

  • Suntouch_ Suntouch ^ (@Suntouch_) reported

    NICE @playnewworld 9 hour downtime yesterday to fix bugs and prevent afks, even more bugs now and also you can still afk forever without being kicked. BILLION DOLLAR AMAZON GAMES STUDIO

  • braydon_somers Braydon Somers (@braydon_somers) reported

    Was looking forward to playing @playnewworld but after seeing their response to the gpu issues, I'm not touching it. Wouldn't surprise me if the weasel @JeffBezos set it up on purpose so people would get new gpus through Amazon.

  • roymariogaming Roymario (@roymariogaming) reported

    New day, new issues.. When trying to load New World up, the program is just closing at random times. First on the NW loading screen, second when loading into the server? @playnewworld

  • paulssmart Paul Us (@paulssmart) reported

    @playnewworld cmon... i queue for hour when try to enter the game, i cant enter it... login expired...

  • Vorzs Vorzs (@Vorzs) reported

    @playnewworld Hey so i got a question for you. Our company wants to go to war again but it seems that our faction is having a problem start wars. Can your faction only own 5 zones at the same time?

  • Lifelessgaming Lif3l3ss (@Lifelessgaming) reported

    @BajheeraWoW @playnewworld Feel like an arenas system has been asked for by the community since before the Preview i know is was asked for a lot in the alphas. Hope this is something that comes out these lag wars of zerg 1 tiny circle just isnt it im not 60 yet so i cant speak much on the outpost rush.

  • miguel92996 Miguel Pavlo 🦁 (@miguel92996) reported

    @playnewworld fix your dam buy and sell trade store i just spent 4.5k on ******* garlic !!

  • IAmCasualty Casuhara (@IAmCasualty) reported

    @playnewworld is the in game twitch integration for streamers not working properly? cant seem to "login" with my account in game even though the function is "on" to turn on spotlight and such they're all "off" because i cant even click them

  • TheRuralRight The Rural Right.s. (@TheRuralRight) reported

    @playnewworld 9 hour install time only to continously get error messages... asked for refund