New World

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 11/23/2025 14:40

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Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Sign in (86%)

    Sign in (86%)

  2. Glitches (7%)

    Glitches (7%)

  3. Game Crash (7%)

    Game Crash (7%)

Live Outage Map

The most recent New World outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
FranceNîmes Sign in
FranceSaintes Sign in
United KingdomPorth Sign in
GermanyAßlar Sign in
GermanyAnnaberg-Buchholz Sign in
FranceVagney Glitches
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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New World Issues Reports

Latest outage, problems and issue reports in social media:

  • JayOddity Jay Oddity (@JayOddity) reported

    @playnewworld Are you going to say what the issue was? Or are you not confident the issue is resolved and don't want people to try it?

  • telosv2 🐊 Tel.OS 🐊 (@telosv2) reported

    @Drsmiley72_ @F0X_82 @playnewworld Feels like we paid them to be beta testers at this point. Normally a game does prolonged testing before launch, they seem to be doing it in reverse. Maybe a year from launch they'll have worked out those issues. It's got a solid base but they have no idea what to do with it.

  • Caffeinate90Ash Ash 🔞 (@Caffeinate90Ash) reported

    @playnewworld Please fix the lag

  • Dark_Dayy DarkDay (@Dark_Dayy) reported

    @King_R0D @playnewworld Who's we? I have plenty of patience. Enjoying it while they fix stuff 🤷

  • lovebane lovebane (@lovebane) reported

    lol burned through my @playnewworld Winter Convergence gold allowance to hit 150 Armorsmithing to unlock bag craft. haha.. such waste but that was last goal to push since soft quitting. Feels like ya'll got too many issues & changes that made it undesirable with gear changes.

  • NotXilent Joe Risk (@NotXilent) reported

    @playnewworld stop focusing on pointless aspects of end game. Fix core elements like changing weapons and dodging. Start with something simple that will have the biggest impact. Maybe it’s not simple, maybe you need to rewrite code. So make it happen. Stop wasting everyone’s time

  • RollCall_Pod Roll Call Podcast (@RollCall_Pod) reported from Los Angeles, California

    @TheScarTV @playnewworld Ya thats frickin me. Almost a month now and I still cant login since December patch. Game constant crashes at AMAZON logo. What a pathtic joke of a company

  • ArkaineAscorbin Lumas Arkfrost (@ArkaineAscorbin) reported

    @TheScarTV @playnewworld Meanwhile people can't even buy Final Fantasy XIV, because of the queue problem due to too many people playing it. But well, next week they'll start selling the game again, and over the course of this year to mid '23 they're increasing their server capacity by a whoppin' 41%

  • RollCall_Pod Roll Call Podcast (@RollCall_Pod) reported from Los Angeles, California

    @BrickbrigadeTV @playnewworld No they are NOT. I havent been able to login since before Christmas. How long does it take to figure out constant crashing issues for the thousands who cant play?

  • yourevilgod Matthew Dow (@yourevilgod) reported

    @MMORPGcom @playnewworld I really like this game, but every time I try to something it's either done by bots or its broken. Shame really.

  • ProtoTy37 ProtoTy (@ProtoTy37) reported

    @DougNf @playnewworld That’s the sole reason I stopped playing @playnewworld, they literally don’t care about boys and seem to instead welcome them with open arms. The sad thing is how much money they give to Easy Anti Cheat when it does next to nothing to help the hacking problem and is only for PR

  • KThoth313 Dr John Smith (@KThoth313) reported

    @playnewworld Are you also going to fix the random 400ms ping spikes that started occurring today? Traced all I can & cant find anything wrong, but limited by hidden nodes on Amazon lines.

  • Gooboberti Gooboberti (@Gooboberti) reported

    @telosv2 @F0X_82 @playnewworld Your provided a list of complaints about the game. If you didn’t agree with items on that list then you should have listed them. You complained about bugs like they are a brand new thing to video games. You’re acting like New World is “broken”. It’s silly.

  • AzgarthXx Gep (@AzgarthXx) reported

    @playnewworld Fix your netcode omg. This "PvP" game in unplayable with the lag. Ppl teleporting everywhere in duels, atks playing sound effects of you hitting the opponent but in reality you arent hitting them.

  • Drsmiley72_ Dr.Smiley (@Drsmiley72_) reported

    @telosv2 @F0X_82 @playnewworld It's sad. I played for around 300 hours right at launch. Was fun But went downhill pretty fast sadly. I keep watching hoping something will be fixed. But seeing the same bogs and issues either not be solved or keep returning is sad... Maybe one day. Till then I wait.

  • xDantevilx xX Dantevil Xx (@xDantevilx) reported

    @playnewworld Why the fck you don’t fix ice gauntlet ???? Everybody on my server using the punishing storm usebug !!! They all play ice and something else even axe !!! Fun is dead

  • SirArtLovett Squire (@SirArtLovett) reported

    @playnewworld fix you game + ratio + you fell off

  • telosv2 🐊 Tel.OS 🐊 (@telosv2) reported

    @Gooboberti @F0X_82 @playnewworld How much is Amazon paying you to lie? The game has less active players than before the merges. Your server may feel fuller but overall the game is down another 15ish percent than before tgem. You can like something and still admit its problems.

  • coreymahair Chattur'gha (@coreymahair) reported

    @playnewworld What is the issue exactly?

  • RollCall_Pod Roll Call Podcast (@RollCall_Pod) reported from Los Angeles, California

    @KreaytionTV @playnewworld Because Amazon is a joke. They are a delivery service, trying to be a gaming company.

  • BigM_TV Reverend Big M (@BigM_TV) reported

    @BrickbrigadeTV @playnewworld A huge part of the issue is the new bugs that get introduced with each patch that don't get fixed for an entire month or more. People get tired and leave. They need smaller bug patches every 3-5 days, then the big monthly content update.

  • SommerPlayGames Sommer Plays Games (@SommerPlayGames) reported

    @playnewworld Yeah, cool. And now, please tell us what the issue was.

  • PnguinTTV Pnguin on Twitch (@PnguinTTV) reported

    Can we get a Tweak to the Topaz Gypsum @playnewworld 10 to make a cast.. only can collect 10 in a day.. yet 4 days in a row I have only gotten 8 or 9 to drop. should make it 8 for the cast.. or increase to 12 per day.. extras are never an issue being short is a PITA

  • MobiltyWinsii MobilityRP (@MobiltyWinsii) reported

    @playnewworld Looks like not many people here to have a relevant post. Just people hating lol. While the game has its issues the other mmorpgs aren't as good

  • Panda93Red RedPanda93 (@Panda93Red) reported

    @DaSimpleTT @playnewworld You mean fixing things they shouldn't have had the fix in the first place?

  • SuperDotaPlaya SuperDotaPlaya (@SuperDotaPlaya) reported

    @playnewworld What issue, this is something that sounds bad, should clarify if this is for bots or not :(

  • FAKKIN_ FΛKKIП (@FAKKIN_) reported

    @playnewworld Fix your game, territory wars are unplayable with all the exploits, cheats, general bad performance, etc If you want to keep the players playing this game fix it and later ok give new content, because the game is dying

  • ShanieLang Shane McCabe (@ShanieLang) reported

    @playnewworld Can you please fix: The lag issues The Rapier Speed Bug The slow speed glitch The lag The terrible amount of grinding you guys have, Levels, Crafting, Watermark. Why is Gypsm not available while doing PVP. Why is it only available for doing PVE??? This game was suppose to be PVP

  • Whizeguy1 Crownleaf (@Whizeguy1) reported

    @ZiNT18559847 @playnewworld You better off troubleshooting through another game. All games run fine only new world has desync and lags in big fights, so I wouldn't troubleshoot via issues you have in this game

  • Just07648976 AlyCaChoi (@Just07648976) reported

    @playnewworld I got banned by copied bot spamming gold and joke with my friend , i was send many ticket but looklike they dont care about it :) Already played 800hrs and now got banned without any warning or something to tell me that i was wrong . Badly service , looklike a THIEVES !