New World

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 09/15/2025 17:00

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Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Online Play (50%)

    Online Play (50%)

  2. Sign in (25%)

    Sign in (25%)

  3. Game Crash (25%)

    Game Crash (25%)

Live Outage Map

The most recent New World outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
FranceLa Broque Game Crash
United StatesSeattle Sign in
GermanyAhnatal Online Play
ItalyBologna Online Play
ArgentinaRosario Online Play
SwitzerlandBern Sign in
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • DazButterfield Darren Butterfield (@DazButterfield) reported

    @NewWorldFans @playnewworld That also mean you will break 5 other things and need to take the EU servers down 5 times a week for 3 hrs at a time and introduce more bugs each time... asking for a friend

  • saga_city9 Uncle Kyle (@saga_city9) reported

    @playnewworld what ******** guys. You turned servers back on and as we are logging in, our wars going and we lose both territories as they had all points capped already you ABSOLUTELY better fix this ****. Un-******* believable.

  • Armyguy8313 thats gonna leave a mark (@Armyguy8313) reported

    @NewWorldFans @playnewworld Why don’t you fix your game first??

  • inFamousJoesh InfamousJoesh (@inFamousJoesh) reported

    @SolidClash @playnewworld Try unequipping all of your gear and reequipping it. I've heard of people having similar issues and this fixed it. Kind of like stats for gear wouldn't be applied for some reason.

  • yossarian277 Just Yoss (@yossarian277) reported

    @Stefenson10 @RobertW18165808 @playnewworld The issue is when they patch, it's game breaking every time.

  • KasenPerreault Kasen (@KasenPerreault) reported

    @NewWorldFans @playnewworld How about you fix the bug in my server where you fall through the floor and your enemies don’t even take damage sometimes…

  • krislshere Kris (@krislshere) reported

    @playnewworld no weekend for your devs before they fix the stuff we all paid for

  • telosv2 Telos, but festive (@telosv2) reported

    @playnewworld Can't wait to find a new bug or something broken!

  • MrDisputed Adam (@MrDisputed) reported

    @playnewworld Oh No Our Game Its Broken

  • KathrinS88 Shazuky (@KathrinS88) reported

    @themannextdoorr @playnewworld Try to repair the data in steam... helped me before. Update your window version until you cant find new ones. Your graphic card too. Didnt have the issue since then

  • AnimatedMma Freshii Fashion (@AnimatedMma) reported

    @Zstaigah @playnewworld I'm seeing a support thread now on the forum where someone had a similar issue . Hope they fix it or address it soon.

  • gizmoiscariot Daniel Balkoski (@gizmoiscariot) reported

    @playnewworld Any reason why I can't login to the forums on multiple computers? Need to post a game support issue (salvaged furniture not showing) but can't login

  • bbshanzu 💗shanzu 🍨 Cafe Cuties Emotes Avail Etsy NOW 🍨💗 (@bbshanzu) reported

    @kurt_caceres @JosephHammer19 @playnewworld these were also issues on mine and a mates account, it is a community problem

  • Mr_Fox_Green Mr_Fox_Green (@Mr_Fox_Green) reported

    @playnewworld I wonder if they will finally fix the market so it doesn't reload and not let you buy anything that **** is annoying especially when it happens 4 or 5 times in a row

  • DJSlankman Slank〽️an (@DJSlankman) reported

    @NewWorldFans @playnewworld Fix game

  • CrypticAsden CrypticAsden (@CrypticAsden) reported from Milwaukee, Wisconsin

    @themannextdoorr @NewWorldFans @playnewworld I play on Folkvangr and this alone I able to login once due server connection issues but those were resolved and I was one last night. You should try reset your dns or not connect with a vpn that should fix your issues

  • Marek_H_Chrobak Chrobie (@Marek_H_Chrobak) reported

    @playnewworld Can't even long in because of error messages, tryin it first time after 1 month and this game just gets worse and worse... Amazon really fcked up big time on a game with high potential

  • yossarian277 Just Yoss (@yossarian277) reported

    @kurt_caceres @JosephHammer19 @playnewworld Yet 90% had the issue. Idiot.

  • Russ49847178 Russ (@Russ49847178) reported

    @playnewworld can you please fix the war instant win exploit

  • Zstaigah Dogan 'Zstaigah' Wauters 👑 (@Zstaigah) reported

    @AnimatedMma @playnewworld No worries. maybe with the xmas update they fix some schematics. I hope for it.

  • KINGxxZEUS ZEUS (@KINGxxZEUS) reported

    @playnewworld Anyone else having issue with casting heal abilities (Sacred Grounds and Light's Embrace) or is it just me?

  • BigThiccccDaddy Dad (@BigThiccccDaddy) reported

    @playnewworld and now the game is more broken than it was before patch. How can you be so ******* useless.

  • StevenL36681653 Steven Little (@StevenL36681653) reported

    @RobertW18165808 @playnewworld Their problem is their testing. You are going to have issues when you code, but there is no excuse for the code not being tested well before it goes into production. They also seen to have a version control issue; losing fixes in later versions.

  • Veronicamarkoy1 Veronica4787 (@Veronicamarkoy1) reported

    @playnewworld What are you guys doing about this interaction error? Cant cut down trees, falling thru the ground... ever patch more crap gets broken.

  • melshamy91 Mohamed Elshamy (@melshamy91) reported

    @KasenPerreault @NewWorldFans @playnewworld it's not bug it's GPU problem

  • AiryChip 𝓜𝓪𝓻𝓲𝓪 𝓑𝓮𝓻𝓰𝓶𝓪𝓷 (@AiryChip) reported

    @kurt_caceres @JosephHammer19 @playnewworld Definitely not a "you problem"...

  • gloomgoon ☾☽* (@gloomgoon) reported

    @Persian_Ent @playnewworld Bruh you just gotta use a diff weapon I have no problem using berserker lmao

  • HeCantSlay Slay (@HeCantSlay) reported

    @playnewworld PLEASE FIX YOUR RENDERING I CANT EVEN FARM CHESTS WITHOUT RELOGGING

  • ZoltnHardi Hardi Zoltán (@ZoltnHardi) reported

    @JosephHammer19 @playnewworld Go to steam-> library->select New world->Manage->Properties-> Local files -> Verify intergrity of game files. It solved these problems for me yesterday

  • dakotahbill99 DakotahBill (@dakotahbill99) reported

    @kurt_caceres @JosephHammer19 @playnewworld Bruh, you sound like a YOU problem, go take a nap, eat a snickers, or just plain stfu