New World

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 11/23/2025 00:40

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Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Sign in (86%)

    Sign in (86%)

  2. Glitches (7%)

    Glitches (7%)

  3. Game Crash (7%)

    Game Crash (7%)

Live Outage Map

The most recent New World outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
FranceNîmes Sign in
FranceSaintes Sign in
United KingdomPorth Sign in
GermanyAßlar Sign in
GermanyAnnaberg-Buchholz Sign in
FranceVagney Glitches
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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New World Issues Reports

Latest outage, problems and issue reports in social media:

  • Nytansy Nytansy (@Nytansy) reported

    Nooooooo! They fix the glitch on @playnewworld where you are faster when over-encumbered. How am I supposed to get around now! Look out for the patches today guys!

  • mstickney1980 Matthew Stickney (@mstickney1980) reported

    @playnewworld This seems more like a hotfix, not an update, there are hardly any updates in this, why in the world does it take 5 hours for such a little fix.

  • WigglesJust JustWiggles (@WigglesJust) reported

    @playnewworld So still no firm date on server transfer. You had no problem putting a time frame on it previously so the only reason you aren't giving one now is you know you'd probably miss it again. If it's not out by this week I'm done playing. Game needed another 2 months dev time.

  • Squeamish_Vamp TheSqueamishVampire (@Squeamish_Vamp) reported

    @playnewworld Hopefully this will fix the EAC initialization failed! Error that support has been unable to solve now for two weeks. Still haven't even been able to start the tutorial 2 weeks in...

  • Creegar1 Creegar (@Creegar1) reported

    @playnewworld Is there any chance you could HOTFIX the Azoth 5 staff issue....please...I mean...How could you release the game with this not working...didnt you test this. The Monoliths are part of the end game. Im loving the game, but I want it to have all the parts. #please

  • artishod4 Ash4u (@artishod4) reported

    @playnewworld you did not fixed the azoth staff bug I have in my bag azoth staff tier 3 and 4 and i guess tier 5 will not work as well. When the corrupted portal will be fixed lvl 45 and 55 which is not working at all. some 45 lvl big C/portals are bugged they vanish while we fighting the boss

  • DrunkPunk999 Putler kaput ! (@DrunkPunk999) reported

    @playnewworld I like game visuals except I dont like how look skills animation in this game , its so bad and pretty much atleast mage skills are totally useless because of lag 80-150ms with lag spikes around 500ms you miss almost always anyone.

  • despairxv2020 Tumah Sakaith (@despairxv2020) reported

    @playnewworld I bet you there’s gonna be a “issue” where you have to extend the update

  • BigHeaded_Gamer Big_Headed_Gamer (@BigHeaded_Gamer) reported

    @playnewworld #stopsupportingcancelcuture and fix the mass report problem

  • Talash_v Владимир Талашкевич (@Talash_v) reported

    @playnewworld Hello @playnewworld. How about to fix Ice guantelt perk Unending Thaw, that completely ruine the game for Ice mage? A dozens of BUG reports on forum from the very beggining of the game lunch has no effect on you. #UnendingThaw #bugreport #newworldbug

  • SycosisYT sus (@SycosisYT) reported

    @playnewworld Why are 99% replies here negative, yall never happy, even when they are trying to fix some of the bugs and problems. They will not get every single problem sorted in one patch, please be patient.

  • PPAREUS pAreus (@PPAREUS) reported

    @Catson7772 @playnewworld Well it's only gonna get worse. Because as more players level up, they're gonna need 2k wood for the charcoal to make 20 orichalcum ingots. And this is an issue because it's useless to level up ur gathering skills since u can buy wyrdwood for 0.01 gold from the market

  • FracGuy Ayrton Fracaro (@FracGuy) reported

    @Tenezill @MCFD1211 @playnewworld Not my first mmo by a long shot, if that is all you can say in order to simp for a company, thats pretty pathetic. Bugs and glitches will be there for sure, but game breaking bugs always have priority over small time stuff. Right now the endgame loop is completly broken.

  • savi0urself Sean (@savi0urself) reported

    @playnewworld what about the bug where you push influence in a zone but then can't declare war because theres an "upcoming invasion" when the settlement is put into conflict? PLEASE FIX THAT BUG???

  • ChrisBobYT ChrisBob 📷 (@ChrisBobYT) reported

    The servers are down for maintenance on @playnewworld so will be live when they are back. So around 4pm uk time unless there are any problems. #PlayNewWorld #NewWorldMMO

  • Sobiepat Sobester (@Sobiepat) reported

    @HiZenTwenty @ItzTechN9ne @playnewworld Yeah I think you and a lot of other people are missing the point.. people started a character, the servers locked up. and then they said they would fix it in a matter of days.. so we waited and committed time to a character thinking it would be fixed off a false promise.

  • DrunkPunk999 Putler kaput ! (@DrunkPunk999) reported

    @playnewworld Firestaff skill Incinerate, description say you push enemies many meters away, in reality you not push anyone away, Pillar of fire skill useless you miss everyone with it because of this lag, aoe are of mage skills should be much more because of internet and input lag.

  • MehmetC95387987 Mehmet Can Kaya (@MehmetC95387987) reported

    @emdk @dotosaint @playnewworld There is a huge problem for that. Server caps are low. And they pushed people seperate the other servers so player pop. is very low for that only Windsward and Everfall Trade post is alive others are dead. Needs atleast 10k+ active player for that.

  • darkcast Dcastgaming 👑 (@darkcast) reported

    @playnewworld Can't take the time to fix the fire staff auto casting on self?

  • bziot_adam Bziot (@bziot_adam) reported

    @playnewworld Fix the Evade skill from rapier pls, its give camera bug and a unplayable feel

  • geovortex1 geovortex (@geovortex1) reported

    @SilvaMandy1 @Zoveria1 @playnewworld that being said. She is also one of those girls with a cute profile pic untill you go to her stream and be like WTF you don't look like this. She is also the reason why guys like me have trust issues nowdays.

  • Piotr24933568 Piotr (@Piotr24933568) reported

    @PupTwilightTTV @geoffkeighley @playnewworld I've been playing mmo games for twenty years, and I've never had this problem logging in. Of course, I can wait 10-15 minutes, meanwhile I wait 3.5 hours. So don't tell me that all the big mmo games have had such problems because it's not true.

  • djexperia xdeede (@djexperia) reported

    @playnewworld can u please fix the visual glitch of weapons not appearing as they look in their icons? I've gotten some pretty cool shields that look awesome by the icon but when I equip them, they look like some random normal shield. This is only happening to weapons, and it was in closedBETA

  • HanYolo21456186 Han Yolo (@HanYolo21456186) reported

    @playnewworld hey guys, I got an email from customer service saying I was unbanned yesterday, but my ban is still active today? Can you guys help. Character is Blacho on Heliopolis.

  • inkedsylveon NekoSylvee (@inkedsylveon) reported

    @playnewworld Azoth staff T5 fix??? lmao Im 10000% sure that it was stated to be in this patch but not in the notes???? WTF and lets just ignore the DUP adds and bosses in Reek as if its not a big issue

  • EvilScotsman0 EvilScotsman0 (@EvilScotsman0) reported

    @geovortex1 @playnewworld Pretty accurate tbh. Although I've never had an issue finding parties for quests, must be a low pop thing

  • ClaudioGiovio Claudio Giovio (@ClaudioGiovio) reported

    @playnewworld fix azoth staff tier 5 and camp quest tier 5 please

  • Bob87ni Bob (@Bob87ni) reported

    @TLPGuild @playnewworld Yes, because trying to kill certain quest mobs atm isn't fun enough with 300 people camping a damn sheep Spawn. And you want to add more people to that fckfeast? Anyone claiming opening server cap will magically fix it... You're not too Bright

  • Ch0nger Ch0nger? and 156 others (@Ch0nger) reported

    @playnewworld How about tier 5 and 4 corruptions, still can't do them even though u have the required azoth staff equipped. And also Mozrul, his AI is still bugged, he keeps resetting. Seems like it's taking such a long downtime to fix so small about of bugs

  • Gr8Masta Billy_Dingus (@Gr8Masta) reported

    @playnewworld Twitch integration is still broken apparently with no fix.