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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (92%)
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Glitches (8%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Tymek
(@Tymek84) reported
@playnewworld Do not buy the game. It's full of bugs. "Timed out while waiting for server to describe the world.” Cant log in, it's been almost 5 days. Customer service are more interested in 'Did I provide you with good service' than actually fixing issues.
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Jayyontherocks
(@Jayyontherocks2) reported
@playnewworld Shame how bad the comments are...but after 500hours play time I have to agree. Pvp is unplayable, lag fest/bug abuse system filled with hatchet abusers currently, can't trade, sell or gather (due to warehouses being full). Supported this game no end but this is a little...meh. 🤐
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Movie1011
(@Movie1011) reported
@DadSidekick @playnewworld They have notices on the game and on their site. You have trouble going there?
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GameChanger Law
(@GCG_LawmanDev) reported
I really care about this game and the games success..... With that being said, PLEASE tell me yall have a fix coming for us SOON! (Like by the end of the night😩) @playnewworld
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Pierre Lacombe
(@PierreLacombe) reported
@playnewworld @DeejayKnight nice BUT when will the auction house be fix You going to loose more players
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Sigtau22
(@sigtau22) reported
@_spencerstone @playnewworld Whatever fix was implemented last night or this morning fixed the issue. I was able to transfer servers.
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TyYerr
(@ttvTyYerr_) reported
I REALLY hope @playnewworld gets it together and starts releasing hot fix patches for all the bugs rn. Feels like we are temporarily losing players by the minute, don’t want it to turn permanent. #PlayNewWorld
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Charls
(@Charls19838741) reported
@playnewworld A lot of companies are using bugs to win wars and you are not baning them. Can you at least stop all wars until you fix it? ¬¬
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Beardy
(@thegreatbeardy) reported
@playnewworld There's a lot of potential. This just isn't it. It's so broken, and you're punished for everything you do that's fun. My desire to play has come to a screeching halt for now.
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THE Slim Geek
(@TheSlimGeek) reported
@playnewworld Before your game dies, you need to put it to a halt. Stop the game, unrelease it, fix the bugs, fix the economy, make need an improvements, and then re-release it. Re-release it. Take steps to fix your game. Right now, it looks like you don't know what you're doing.
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Thomas
(@Eggroll_Mafia) reported
@playnewworld @triston_bruno what terrible service. in other words "good luck on getting help" what's proabbly happening is when people mass report in this game(even if they arent doing anything wrong) the system will just ban you because its dumb as bricks
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Sidekick Dad
(@DadSidekick) reported
@playnewworld The repercussions behind disabling the economy is more impactful their your team's measly minds can comprehend... Absolutely no idea what you are doing, or how to fix this issue... Still not surprised your Twitter account isn't publicizing this issue...
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Raidon317
(@Raidon317) reported
@playnewworld how much longer before you fix this trading post issue. Not being able to trade or sell is a huge part of the game that you disabled. Please turn it back on already before more players leave
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Dubz (Mike)
(@Dubzmike_) reported
@playnewworld "We will be holding downtime indefinitely, the game is too broken for us to fix."
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Unhealthy
(@ImUnhealthy_) reported
@Its_Bogz @playnewworld If you could read you’d realize that it’s still being worked on for the actual patch. This was just to fix trading.
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Sen
(@Senitality) reported
@playnewworld Fix your ******* game this time
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Sidequest | Saphnir👑🐉
(@Saphnir) reported
@HeyItsTerryTV @playnewworld Thanks for this share! We were going to play new world this weekend but it’s it’s broken and buggy I don’t want anyone to have a bad experience 🥴😪
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Sidekick Dad
(@DadSidekick) reported
@playnewworld Only now do you even mention this issue on Twitter... Haha... 24+ hours later... This will be a momentary fix, until someone else exploits the game... oh wait...
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Matt Foxin
(@FoxyFoxin) reported
@playnewworld Any ETA on the Ice Gauntlet storm fix?
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Alan or Oz
(@_Oz689_) reported
@playnewworld So no fix to the hatchet exploit? Literally PvP part of the game isnt even fun.
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Matt Foxin
(@FoxyFoxin) reported
@playnewworld Fix the damn ice gauntlet.
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Sidekick Dad
(@DadSidekick) reported
@playnewworld The repercussions behind disabling the economy is more impactful than your team's measly minds can comprehend... Absolutely no idea what you are doing, or how to fix this issue... Still not surprised your Twitter account isn't posting this issue...
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Thomas
(@Eggroll_Mafia) reported
@playnewworld when are you guys going to fix my fire/ice staff? the glitch is rendering my game unplayable when damage only procs 1 out of 3 times. (at best)
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Johnathon Burrows
(@Shamrockburrows) reported
@playnewworld have you guys finally fixed the money glitch so I can trade. Buy and put money in the companies bank ?
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Sidekick Dad
(@DadSidekick) reported
@Movie1011 @playnewworld "Only now do you even mention this issue on Twitter..." Please read into the context of the statement... Obviously I know of the issue...
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Ruglabok / GZ Card Breaks
(@Ruglabok) reported
@OneEyeWonders @playnewworld It got so bad playing an Ice Mage, I gave up. That spec has so many problems man, it's sad.
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Blackk__Screen
(@Blackk__Screen) reported
@playnewworld will this upcoming patch/update be a fix or a bandage for the time being? I love the game but there’s a lot going on.
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OneEyeWonders
(@OneEyeWonders) reported
@playnewworld How about broken AOE ability’s like pillar or ice storm that work 20% of the time
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Ruglabok / GZ Card Breaks
(@Ruglabok) reported
@OneEyeWonders @playnewworld I have had constant problems and I even waited almost 2 weeks since the game released
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iLLMORTAL
(@iLLM0RTAL) reported
@playnewworld game feels clunky af. especially with the server lag. sometimes takes 3 seconds for the game to register an input