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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (86%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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jeffargy
(@jeffargy) reported
@DrLupo @playnewworld YouTube is trash. Can't even access your New World stream....ERROR!!!
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Becky
(@Lazyyf0x) reported
@playnewworld @playnewworld babysitting a friends queue via discord stream which has disconnected with errors 6 times in less than 1 hour - each time either resetting his queue or holding his place... the same for another friend. what is going on?
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Hussain Al-Ali
(@Alali79) reported
@playnewworld WTF I waited for 93 minutes waiting to enter and suddenly a technical error from the game gets me out of the queue
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Thomas Craft
(@TomJCraft) reported
@playnewworld fix ur game
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moushn
(@moushn) reported
It was a great first day on @playnewworld Amazing experience, being there on the day one and experiencing the rush. Luckily I didn't have to wait long to log on for the first time, sub 100 people queue. And only a single disconnect through the day.
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ByNick
(@ByNickff) reported
@Fkayed_ @playnewworld I decided not to play until all these problems were fixed, if I found out I waited a week to buy the game and thus I would get a discount
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Pedro Libório
(@pliborio85) reported
@playnewworld Well, this isn't the launch i was expecting from a company such as Amazon. It is extremely frustating purchasing a game and being unable to login until now, after 17h (of queue). Hopefully you can address the servers overload soon.
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Gingerdad
(@Gingerdad15) reported
@playnewworld trying to log in get put in a queue after a long wait get a error code come on all I want to do is play this masterpiece
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Niklas
(@Fadeeaway) reported
@playnewworld and when I tog to 2k it disconnected again, new queue is 3113. Please fix your Queue problems so you do not loose your spot when this happens.
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Jackal
(@RagingJackal) reported
@playnewworld Give the players a clear list of any restrictions in relation to the server transfer including if their is a limit. Id love to leave my queue hell server and go somewhere else for a week with my lvl 21 until you fix this mess but im not looking to be stuck away.
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Bobby the Sixpacknot
(@urchyu) reported
@playnewworld 5th queue of >4K ppl, error again. It would be much less frustrating, if we would at least have a normal queue system, when you are not thrown to the very back by common error. I don't even think I will ever reach the end. Solutions for EU - you know the playerbase numbers right
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Emil Holmsted
(@EmilHolmsted) reported
@playnewworld please kick players that is afk for more Than 15 minutes so other People actually can play the game. Or fix your que, it is the third time i get kicked out of que when i get from 3000 + number in que to number 1000 i get kicked and need to sit in que again
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Mark Drake
(@themarkdrake) reported
Lost my internet connection in @playnewworld and, having only played 4 mins after waiting 2 hours to sign in - @amazon decided my “place in queue” could simply not be saved even for a brief moment - now in a 1,000+ queue. This is a terrible launch. I’m not waiting another 2hrs.
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Dead6ixx
(@Dead6ixx) reported
@playnewworld @H2ONuSoul Stop trying to play on streamer servers problem solved. Your streamer doesn't give a **** to play with you at all.
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ItsPara (ParagonDS)
(@ItsParaYT) reported
Imagine getting a sponsored stream by @playnewworld and it's just you sat in a queue for 6 hours, then for the game to crash and for you to be sent to the back of the queue. Imagine.
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F IF
(@FIF23728558) reported
@playnewworld 30 plus hours q time I got to 1 in q and the a Error appeard and i got back to 100 q. Sad
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oversleep
(@oversleep110) reported
@playnewworld please fix the queue its buged i have been waiting 6hours to join i cant everything its rest back to 3000-4000 please
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Zaphiro
(@Zaphirogaming) reported
@playnewworld When u going solve the problems with the queues? A really embarassing experience...
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ByNick
(@ByNickff) reported
@Bot_Ongest @playnewworld I decided not to play until all these problems were fixed, if I found out I waited a week to buy the game and thus I would get a discount
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Dzanan Gvozden
(@Dzanan) reported
@playnewworld You really need to get your EU servers straight. 3k+ queue times and somewhere in the middle you get an error and dropped out of the queue because there are too many requests. It's an MMORPG, not an RPG Amazon!
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HealPleaseHeal
(@GastonSeas) reported
@cmscalvert @playnewworld TBH this is known thing with Anti Cheat in many games. Just annoying with the queue issue
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yanai lipshitz
(@yanail) reported
@playnewworld I wish I could join...... but I'm queuing for almost 4 hours now. getting an error every 1000 people. big JOKE.
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Cybertuetue
(@cybertuetue) reported
@playnewworld For what did I paid for the game and all skins & weapon skins when I can't login in on my server or play. I already logged in yesterday to a very new server. Now I can't play again. You do new servers again now and I play AGAIN AND AGAIN new characters? WHA THE ****
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Nostranska
(@nostranska) reported
@playnewworld @dealer_monkey FIX THE EU QUES
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Teixi
(@MasterTeixi) reported
@playnewworld Hey, i paid one year ago for the game you delayed more than 1 entire year to "fix". • It still has bugs • I can even see the code ingame due to bad programming • The login queues aren't normal Customers pay for a service, and that service HAS TO work properly
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Darian Nikookar
(@DarianNikookar) reported
@playnewworld Nice that the game finally launched. Glad it didn't get delayed more, but these queues are insane. I kinda get it for day one, but this is day two. Please give us more information about what you are really doing to fix this. Being aware, isn't really an explanation.
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StratusTheCabboxit
(@StratTheBox) reported
Hey @playnewworld , Really enjoying the game, but please, add a Priority queue for people who crash.
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Becky
(@Lazyyf0x) reported
@ElectusMusic @playnewworld myself & friends have tried both and unfortunately it's a gamble every time, earlier I got reset a couple times, and I also got my place in queue again a couple times, yesterday the same problem for 30 mins and i went from 700 to 35 so it's not actually guaranteed sadly
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Berki Ákos
(@falleons) reported
@geoffkeighley @playnewworld Login errors and ques! Good job amazon , i’ve spend already more than 9 hours just in the que! 🤬🤯
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Corn Wolf
(@Corn_wolf) reported
.@playnewworld I think there are issues with Iroko server at least because I am stuck in the queue at the same number and then keep getting booted out due to an exception.