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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (100%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 ‘Ewa Beach |
Sign in | |
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Berkay Elçin
(@beLcn0) reported
@playnewworld @playnewworld @mm_loginservices_InternalServerErrorExpception Problem Help Mee !
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Marco
(@Marco45697931) reported
@playnewworld Error log in error log in cmon
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Fran Perez
(@mrrocks) reported
@playnewworld @Osxgeekgirl Same issue here, now I don't see my character or can connect. After 5h of queue. This is ridiculous.
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Snigel
(@sniglenn) reported
@playnewworld Did you learn AWS server scaling? Also, the login-server has been down for 30 min.
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The Lad
(@EnjeruShiretsun) reported
@playnewworld @mm_authresult_Http_Error_Response_Code Can you fix this error please?????????
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Дмитрий Герасименко
(@NucIearDragon) reported
@playnewworld EU Central Login is dead.
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二コラス♪Nicolas
(@Neeravin) reported
@MikeMcKie92 @playnewworld I have the same issue.. I was playing the game, then it crashed and put me at the back of the queue. Then when I was below 100, I got auth error, and now I can't see any servers no matter what I do..
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Lakeroni
(@Lakeroni2) reported
@playnewworld 2 of my friends characters got deleted after having a error while waiting in queue, any way for them to get them back?
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john luton
(@john_chipz) reported
@playnewworld what is currently going on. Constantly getting @mm_loginservices_internalservererrorexception or i got theis and now i have the @mm_authresult_ This appears only when I try and login to the EU servers (EU player here).
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Peter Gottlieb
(@PG4m3er) reported
hey @playnewworld, how about an update about your bloody login servers?
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Paw Diddy Sweezy
(@PawDiddySweezy) reported
One advantage to the @playnewworld queue times is you can get all the @Twitch drops before getting in lol. Pffft ten hour wait, no problem cause you will have those nice skins from the drops lol
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David
(@David_MeteoraDS) reported
@playnewworld So I was in the queue for 4 hours then I got an error around position 20 in queue. Just wonderful
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Em.
(@Mod22x) reported
@playnewworld i have an issue i created two characters in eu servers and they disappeared and when i try to create a new one it says that i have reached the maximum character but there is no character shown in the screen, can you please fix this ?
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Divan
(@Divan_Vorster) reported
@playnewworld Any news on us not being able to queue for EU Central servers? We keep getting errors...
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Mark Robin
(@Magnetron00) reported
@Osxgeekgirl @playnewworld The New World social media guy doesn't even know what is going on. Let me help you instead. It seems that the Login servers are down for EU, this means the game cannot log your characters or worlds in. Your character is fine, they just need to restart the login server. 😌
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Markos YosifⓂ️
(@YosifMarkos) reported
@playnewworld IS THE EU CENTRAL SERVERS DOWN? I cant connect.
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Highly Addictive Gaming
(@HighlyAGaming) reported
@playnewworld @ochapeieiro Char name is HighlyAGaming Eu server Caer Sidi lvl 6, joined queue at 4:30 got kicked off when i got to position 5 at 5pm then joined again and surprise surprise got to the front of the queue and at 8 pm got kicked and now get the http connection error along with the response one
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Chris J
(@fragger224) reported
@playnewworld are login servers down or... ?
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PeddlerFain
(@FainPeddler) reported
@playnewworld The journey involved lots of ****!! Now it involves staring at a broken login screen on our EU server 😢 😭
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McB33ZY 🇺🇸🇩🇪
(@B33ZYgamer) reported
@JamesPeters98 @playnewworld absolutely ludicrous !Got the same error message after trying to login to a 14,3 K+ Queue. Things went smooth until around 12,1K. I get the same message. I mean what the hell is going on? Tryin to tell us a multibillion $ company isnt capable of providing adequate server cap?SMFH
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Callum Campbell
(@CallumC75277944) reported
@playnewworld Ive been playing for most off the day now but I got kicked off the game and I can now not get back on the EU server is this a know problem or something?
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lolle5pop
(@lolle5pop) reported
@playnewworld fix your ******* servers
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scootrex
(@mr_scratch0) reported
@playnewworld Been in queue for 3 hours, with a lot of errors, so I have to go back into queue, and now I have "No world available" Jesus, fix it quick. 40 bucks for "Queue simulator 2021"
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Pierdomenico Zambelli
(@PdZambelli) reported
@playnewworld Seems like NO WORLD is avaiable in EU Central, due to internal server error, investigate it pls
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Leon Hayes ✗
(@Leezus_DAT) reported
@playnewworld yoo can you make it if we lag out due to your servers that we don’t have to reque?! Like…
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Ryan Taplin
(@ryan_taplin1209) reported
@playnewworld EU login servers down, any eta?
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Venomspawn
(@Venomspawn1) reported
@playnewworld @ochapeieiro Did you take down the EU login server?
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Satoshi
(@NwSatoshi) reported
@playnewworld Was in the queue for 10 hours...Now I can`t even enter the game. Here is the error: @mm_authresult_
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eMortalitii
(@EMortalitii) reported
@playnewworld FIX EU'S SERVERS FFS
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sqish1
(@sqish11) reported
@playnewworld after chosing a faction i just get an error message and my char seems to be deleted: auth result http error response code so nothing is online! what ******** :-(