New World

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 01/03/2026 20:20

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Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Sign in (92%)

    Sign in (92%)

  2. Glitches (8%)

    Glitches (8%)

Community Discussion

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New World Issues Reports

Latest outage, problems and issue reports in social media:

  • AdrianKEKW Angry Pickle (@AdrianKEKW) reported

    @bakadesu911 @playnewworld @SerMedieval Same here sometimes i get lag spikes on EU...

  • braydon_somers Braydon Somers (@braydon_somers) reported

    Was looking forward to playing @playnewworld but after seeing their response to the gpu issues, I'm not touching it. Wouldn't surprise me if the weasel @JeffBezos set it up on purpose so people would get new gpus through Amazon.

  • legalprocedure Mark (@legalprocedure) reported

    @playnewworld "the way the cookie crumbles" bugs out half way through, so killing the mobs doesn't make them drop the items required. please fix.

  • dragn_flyy Dragnflyy (@dragn_flyy) reported

    @CJOnceInsomnia @playnewworld You can’t do it unless your in a group that’s the problem 😕

  • AlexanderGates Alexander Gates (@AlexanderGates) reported

    Not that I’m implying anything buuuuut my GPU has suddenly been having issues as soon as I started playing @playnewworld Seems like Bezos wants me to buy a new GPU from them...

  • ChadBreeezy ChadBreeezy on FB Gaming (@ChadBreeezy) reported

    @RastaLaVistah @playnewworld Or make it so when I’m climbing a mountain I don’t glitch to inside of the mountain and get stuck there? I had to recall to the inn to get out.

  • LapinStephy Stephy Lapin 💙 (@LapinStephy) reported

    @bakadesu911 @playnewworld @SerMedieval Hm, mine is fine and dandy... might wanna check with your ISP. Could be a local issue. I was having latency spikes about a week ago that was playing merry hell with my attempts to go fishing.

  • demonhunterboi Wickedgoodtime (@demonhunterboi) reported

    @playnewworld I have been playing from central US on the west servers with 89ping since day one, but after this morning lowest is 270(SA east) and 480(US West where I play) ...are the servers having issues? I am not playing at 400 extra ping. And i'm not rerolling a lvl 43

  • sukankuluttaja Jani Koivunen (@sukankuluttaja) reported

    @playnewworld What ******** is happening again. Cannot login.

  • johnnytai86 Johnny Tai (@johnnytai86) reported

    @playnewworld War exploit de-sync, makes most of the army capturing point invulnerable because of lag spike with AOE spam effects.

  • react_student prajwal (@react_student) reported

    @IH35HI @playnewworld Verify your files I had same issue.i made my steam verify files and some files were corrupted

  • JonathonGrant6 Jonathon Grant (@JonathonGrant6) reported

    @RaymondDelTaco @playnewworld I actually figured mine right before I went to bed. Used steam file verification. I think part of the new update files are causing this problem.

  • FxckLunart Bloke (@FxckLunart) reported

    fix Damalis @playnewworld

  • RCifford Rhys Cifford (@RCifford) reported

    @playnewworld Please fix the monster respawn timers. Few things more annoying than having monsters respawn quicker than you can kill them.

  • MrBrewed Mr.Brewed (@MrBrewed) reported

    @playnewworld @WoodEagle3 Hey new world! Have you tried testing for lag detected bug by disabling each individual service yet? I have suspicions that javelinkickservice is part of the problem but I can't test this theory myself, you guys would have too. Test each service that looks at online status.

  • Ringod123 Paul Ring (@Ringod123) reported

    @playnewworld A week in and still getting kicked out of the queue and then put back to the back after getting rid of the error....

  • themightypooI Daniel (@themightypooI) reported

    @KingVigors @amazongames @playnewworld How can a $1.7trillion company not have crash prio smh

  • SquareBoxxx Ray - SquareBoxx📦 (@SquareBoxxx) reported

    @playnewworld I just bought the game on steam, go to launch and get a error 25 code. Thoughts?

  • imrazor2002 Brian Savage (@imrazor2002) reported

    @JeffBezos @playnewworld Just an update here people. Go watch @JayzTwoCents video on lowering your GPU power to play this. Guys this game is severely broken and is legitimately toasting GPUs plz for the love of god be careful cuz you can’t get GPUs without paying 3-6x the cost of em

  • MarcelvMartins Marcel V Martins (@MarcelvMartins) reported

    @Probies1 @playnewworld @Probies1 just for u to know yep, this was the issue lol so i was bugged on the closed beta (since i was able to see all the hotspots on level 1) thanks dude

  • FracGuy Ayrton Fracaro (@FracGuy) reported

    @playnewworld When are you guys going to fix Tier 5 Azoth staff? It has been more than a week already and it is not working...seems such a simple fix for such a crucial part of the game...we are all locked from doing 65 portals because of this...

  • rdog1029 Raphael (@rdog1029) reported

    @playnewworld can you fix the Message of the Day bug? It’s the one thing that bugs me the most.

  • senek13x Senek13🌠 🏳️‍🌈 (@senek13x) reported

    Hey @playnewworld why is it that prior to yesterday's maintenance I had no issues with your game and all of a sudden I keep getting drops from 60 FPS (that I capped myself) to 2-3 FPS?

  • iyourys iyoury (@iyourys) reported

    @playnewworld @JeffBezos Put your useless developers to work and fix this issue already. After the patch of @playnewworld many players are unable to play the game.

  • DustyShoe__ DustyShoe (@DustyShoe__) reported

    @Kickingsoftly @playnewworld Is it really hard to figure out how character transfers will work? They already said the first one is free. Just don't try to go from us west to East or whatever and you won't have a problem.

  • bakadesu911 Bakadesu (@bakadesu911) reported

    @playnewworld @SerMedieval Fix the servers! They laggy as hell!!!

  • _Rykee_ Mátray Márk (@_Rykee_) reported

    @playnewworld Zu-Vendis is basically broken since the update, most regions have extreme lag(not all), where mobs stay in place visually but attack you from completely different directions. It's like fighting invisble enemies. I saw few threads about it on the forum, but no answer

  • PrpCkn Jonathan Marrero Mesa (@PrpCkn) reported

    @yozsh_ @playnewworld No one open world pvps and when they do its a team of 2 or more because they got to play with their friends, that I think counts for more than a few broken weapons 2 week into release

  • PrpCkn Jonathan Marrero Mesa (@PrpCkn) reported

    @yozsh_ @playnewworld I get it as a beta player but it is true, now id rather be able to play with my friends that are unfortunately on different servers and be able to enjoy the experience with them that worry about how broken a weapon is, one thing that needs more attention is faction balance

  • allifdarnish REDvelvet (@allifdarnish) reported

    @playnewworld hi.. i got a problem with the server.. could u help me solve the problem