New World

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 01/14/2026 13:50

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Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Sign in (92%)

    Sign in (92%)

  2. Glitches (8%)

    Glitches (8%)

Community Discussion

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New World Issues Reports

Latest outage, problems and issue reports in social media:

  • dSlyders Danny (@dSlyders) reported

    @playnewworld I WAS 30 in QUEUE AND i got Error .. Q restart to 2500 WTF !! come on Do something fast .. I can wait Q 1 time not 2 time .. So bad Fix ASAP

  • GNCJeff Jeff Anderson (@GNCJeff) reported

    @AlexanderDHall @playnewworld Perhaps, but if this was my game, I'd rather have this problem than the opposite. In my opinion, as fast as they were adding servers, they were hoping for this problem and were standing ready.

  • IndieSupps Indie Supporters (@IndieSupps) reported

    @playnewworld Part of long que issues. Waiting 2 hours to get connection issue. This is just dumb, and will end up costing player base. #NewWorldMMO #fail #connections

  • Dizzy_Lit Salty Dalty (@Dizzy_Lit) reported

    @OhNoTyrone @playnewworld Unfortunately not. I restarted my pc, ensure the file for the game was good on steam, restarted again, and did a few other suggestions the internet provided me and unfortunately there isn’t a fix that worked for me yet.

  • Dusty_Monk Franken Monk (@Dusty_Monk) reported

    Hey @playnewworld serious request can we get a loud audible DING when the login queue pops? Or reaches like less than 10?

  • ChaymberGaming ChaymberGaming (@ChaymberGaming) reported

    @playnewworld I've been able to log in and out of the game at will. No que. No wait. Game runs smooth as butter and I simply turn off chat to avoid the crying children. I don't see what the problem is. Keep up the good work AGS! I'm having a blast!!

  • BlueBattleHawk 𝔾𝕒𝕧𝕚𝕟 (@BlueBattleHawk) reported

    @ChaymberGaming @playnewworld typical "I'm not having the issue so it must not exist!" mentality

  • AnjouPays AnjouPays (@AnjouPays) reported

    It's one thing to wait in long server queues, I get that. But when I am waiting almost 3 hours to get in, I'm below 50 in queue, and it disconnected me and puts me over 1500 in line, I get VERY ANGRY. @playnewworld please fix the DCs ASAP!!!!

  • GameaholicMedia Gameaholics 🎮 (@GameaholicMedia) reported

    @criptochain @playnewworld sounds like a you problem

  • daveup2bat Daveup2bat (@daveup2bat) reported

    @Ricardo44565026 @Krethys @playnewworld Don't be a D*** and you won't have this problem..

  • GNCJeff Jeff Anderson (@GNCJeff) reported

    @playnewworld They seem to be reacting quickly to server issues. I don't think anyone thought they'd have over 1 million on day one.

  • TheKoreCow 𝓚𝓸𝓻𝓮 (@TheKoreCow) reported

    @Bandeta2020 @playnewworld I can read, thanks. It still doesn't address the queue issues now. Amazon isn't a small, indie company. This is ridiculous for a launch that had PLENTY of beta testing.

  • JohnDrye john drye (@JohnDrye) reported

    @playnewworld issues where you get stuck in an infant loading screen. Keeps putting people back to main towns during the start of a war.

  • HighLordgg Trace "HighLord" Wayne (@HighLordgg) reported

    @playnewworld Got into the world after my long queue time. Shrine to a new location to get to questing. Take two steps (lag detected) placed into queue (1800th) without being kicked to menu. At least I have something to look at in the background xD

  • SabtheWanderer Sabahe “the Wanderer” (@SabtheWanderer) reported

    @playnewworld please help players who are on the more populated servers either with larger server population, or free server transfers. Getting a 1200 queue because you have to logout to fix a bug is disheartening. After just waiting 4 hours to get on.

  • The_Sandlapper The_Sandlapper#9261 (@The_Sandlapper) reported

    @playnewworld Thanks for the transparency. As a person playing on a "busy server" to play with my friends, and waiting in a queue of over 2100 at 5:15pm today, only to make it to 366 ten minutes ago and get an error that kicked me, these changes can't come fast enough (new queue also 2100+)

  • m4rz_cs Miguel (@m4rz_cs) reported

    @TheKoreCow @playnewworld Yeah it's a rare issue, I've seen a few forum posts about it. Sometimes you move down a few spots but it inevitably stalls out and stop moving. I was hoping today's update addressed it, but I guess not 🙃

  • ashenpunkgaming Ashepunk 🏳️‍🌈🏳️‍⚧️ (@ashenpunkgaming) reported

    @archivistelly @playnewworld Depends. If they don't fix the massive queue on my current server I am moving off it. I will only be able to play during the weekends if the 5 plus hour queue continues.

  • ZedsDea35172732 Zeds Dead (@ZedsDea35172732) reported

    @playnewworld Fix your damn servers. Waiting hours to play is BS

  • Yawger20 Yawger (@Yawger20) reported

    @DougisRaw @playnewworld One would think that because this platform has a blueprint already laid out in WoW.... that that they would have expected these issues and prepared better for them.. but what do I know.

  • mdrevolution420 James (@mdrevolution420) reported

    @playnewworld Fix your game so we are just suppose to throw away are characters pretty much or just not play for a week cause of queue times that's bullshit.

  • its_Nikolaj nikolaj (@its_Nikolaj) reported

    @playnewworld please fix your game Ive waited for 2 hours to play only for the game to crash 5 min into playing it

  • Nerzalus Jonathan (@Nerzalus) reported

    @playnewworld Imagine queue times being a problem.. I play on an empty server to avoid it but still can't play cause no matter what "solution" I try I just get Unable to establish connection to the server.

  • CaptainOutwit Dawson Stephens (@CaptainOutwit) reported

    @Slang3006 @playnewworld Turn it off. Problem solved

  • runelynx andrew b (@runelynx) reported

    @BlueBattleHawk @ChaymberGaming @playnewworld No... It's saying that some of us on the newer servers are having great experiences. That doesn't mean there isn't a problem on the original server, or with people trying to play with friends, or the streamer cult crowds. Both sides are valid.

  • MindOfWhit whitney (@MindOfWhit) reported

    I'm so bummed that I can't get into @playnewworld. I had zero issues this morning/afternoon and for last 4-5 hours i've been stuck on the same number in the queue.

  • Sim_n4tion Tyler 🏳️‍🌈 (@Sim_n4tion) reported

    @playnewworld waited in queue for 2 hours to get connection error. Was given a new queue got to one and another connection error……. I’ve now waited a total of 6 hours

  • ExiteerTV Exiteer (@ExiteerTV) reported

    Just yesterday I was singing praises for @playnewworld having virtually no lag or bugs. Update today. Laggy gathering and fishing pole glitch twice causing me to wait in a 1k que twice since restart is the only fix.

  • peterst03606085 peter steel (@peterst03606085) reported

    @playnewworld Logged in today at 5pm east no que no problem.

  • TheKoreCow 𝓚𝓸𝓻𝓮 (@TheKoreCow) reported

    @CaptainMystiqe @playnewworld You can't move servers right now. That's the problem. I didn't pick the server, my friends did because at the time that's all there was.