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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Problems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (80%)
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Online Play (7%)
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Glitches (7%)
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Game Crash (7%)
 
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time | 
|---|---|---|
| Sign in | ||
| Sign in | ||
| Sign in | ||
| Sign in | ||
| Sign in | ||
| Glitches | 
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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MikesWazouski 
    (@miguelscn) reported 
@playnewworld fix your game, all time crashing without reason. Absurd.
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Rhys Wild 
    (@RhyWil) reported 
@Gothalion @playnewworld Wouldn't mind a territory reset post fix tbh
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paytv50 
    (@paytv50) reported 
@playnewworld Pls fix fraktions coin limit bug! Destroyer with a limit of 15.000 coins and you can buy in the Shop weapons for 20.000👏🏻
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NWO Show 
    (@ShowNwo) reported 
Planning a big show for Tuesday! Looking for some help on what people think are the biggest problems facing @playnewworld? #NewWorldMMO #PlayNewWorld
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listedSEAL 
    (@listedSEAL) reported 
@coltbell30 @playnewworld I havent had any real optimization issues yet but I def hope they add and improve it. It's another game that's super good but if they don't stay with it, could die out premature
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Anonyorb 
    (@anonyorb) reported 
@FreemanNsfw @XJWOLF48X @playnewworld This was NEVER JUST ABOUT THAT as I am the one that made the original joke. You can not change the meaning of my posts to what you want for convince. All issues New World has is a problem that could cause thousands of dollars so far. Like I said, a book you never read. BEGONE
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Chow 
    (@Chow17389283) reported 
@Dylan_Guidry_95 @Machoadan @playnewworld That's not true. It's been happening to me, and my system in not overclocked. When it does, I have to delete 3 game folder for it to stop. It's a game issue, without a doubt.
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Stephen Riley 
    (@silverhazey_) reported 
@Gothalion @playnewworld Game kills graphics cards still even after the issues were found in all the way back in beta, FFXIV is better, Endwalker is coming out soon, play a real MMO + ratio.
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Manny Roman 
    (@Manny_Roman22) reported 
@playnewworld it seems as though the luck percentage from gear and the luck “points” you get from food don’t stack properly. When I just use food I get gems from mining but if I use both I never get gems. Had similar issues in closed beta as well. Anyone else experiencing this?
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Schreiner 
    (@Tischbein9000) reported 
@playnewworld Please fix this cosmetic issue
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PANTSW 🔝🍻 
    (@Enforcethepants) reported 
@Gothalion @playnewworld What about the fact that a lot of players at launch have stopped playing and those servers haven’t had new characters created for over 2 weeks. Causing economy issues and most of the crafting items meaningless?
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north 1 
    (@north135978161) reported 
@playnewworld we need announcement- what you are going to do ur game is broken exploits not just in 1server & what should we do during meantime obviously you need balance & lag fixes u are not saying a word on topic we hav giv u so much feedb. fix bow HitBox2& No range ammo totally fair js
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CynicUK 
    (@CynicUK_) reported 
Well, gonna stop playing NW till they fix all this ****. corrupted doesnt work, dungeons are buggy, wars are completely unplayable and full of companys explioting @playnewworld Stop shadow nerfing stuff and breaking the game in the process ty
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Jamie Potter 
    (@MrJamock) reported 
@CdubFromMI @playnewworld Sorry but that's your issue not new world you choose a different server from your friends so its your fault your 200 hours without them
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Anonyorb 
    (@anonyorb) reported 
@FreemanNsfw @XJWOLF48X @playnewworld We were talking about not just cards popping but gpu being over drained, memory issues as well. You just instead of wanting to hear further problems that can arise tried to make potential privacy leaks from the game only be card issue. I know right now not the privacy leak.
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𝕷𝖆𝖒𝖇 
    (@ImLamb_) reported 
@playnewworld pls just disable wars, to many people losing territories because of lag and invincibility glitches. Pls just do everyone a favor.
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FreemanNSFW 
    (@FreemanNsfw) reported 
@anonyorb @XJWOLF48X @playnewworld There was only one part and it was the cards popping due to defective components. Stop trying to make these terrible comparisons. I don’t care about privacy issues or memory leaks. This is only about $1k+ cards dying.
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Scaramooch 
    (@ScaramoochGames) reported 
Fixed my New World issue! If you cannot load into the game after trying all possible solutions, TURN OFF your security application. Even though New World was accepted on Windows Defender, I still had to turn it off! @playnewworld @AMZNGameStudios #NewWorldMMO #PlayNewWorld
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Nathaniel Symes 
    (@symesy8) reported 
@kiill_joytv @shroud @playnewworld Agree, could do 3 matches of 20v20 simultaneously. Lag is pretty bad in the wars I've been in..
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north 1 
    (@north135978161) reported 
@playnewworld i am a no buddy but the problems global
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MessiHaH 
    (@MessiHaHXD) reported 
@moto_orr @playnewworld Their resources are normal human workers, how will you telling them to hurry up fix anything.
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AV 
    (@avatarr445) reported 
@shroud @just9n @playnewworld So in the wars, it wasn't lag then, right? They were all using this invincibility glitch that also looks like lag...
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🐐 
    (@TimThaGOAT) reported 
@Gothalion @playnewworld I'm enjoying it to be honest. I think they released the game to satisfy players/shareholders but they weren't anticipating people to put 150+ hours into the game in 2 weeks. Give it time my guy, it is 6am their time right now, they will probably fix a lot more this week.
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ScottWithTwoTs 
    (@Scottyrica) reported 
@playnewworld can you please fix these quests that have infinite spawning mobs and are literally unplayable (Path's Unseen in RW for example)
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Patrick 
    (@Patrick30706688) reported 
@playnewworld just fix random crashes!!!!! im pc reboot all the time in different areas... and it doesent do that in other games i play. but in new world i can **** go to a spot on the map and know it's going to reboot
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Impulse | Wowjason62606 
    (@wowjason62606) reported 
@silverhazey_ @Gothalion @playnewworld The other big problem with ffXIV is it takes a casual player what a year or more to catch up to current content?
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Jtsanman 
    (@Jtsanman) reported 
@playnewworld are you aware of a glitch where enemies are duplicating im in the mission Paths unseen i walked up to the ghost then 20 ghost came out of one.
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Tristan orr 
    (@moto_orr) reported 
@MessiHaHXD @playnewworld Pretty sure given their resources and project planning back ground I bet you I could managed the situation better. I would just close the servers down for the day if needed. Better letting people get on with their life instead of hanging on for something that isn't going to come
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Jonathan Hunt 
    (@Jonnysource) reported 
@HamboneTTV @just9n @playnewworld Is this a troll account or your first MMO? I'm giving the game it's fair shot, but it plays like a downgraded GW2 with extra lag on top. There's also massive imbalances both in combat and crafting/gathering beyond just the bugs/exploits. The idea is good, but the execution failed
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Toxic Tripp 
    (@Toxic_Tripp) reported 
@playnewworld fix your damn respawn timers. I love killing a mob, attacking a second, and having the first mob respawn on top of me. playing a light armor character? new world says "tough ****"