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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (86%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Yağız Aydın
(@YazAydn2) reported
@playnewworld 1)health regen bonus (on my neckle) sometimes not working well. i have to put my inventory and wear again for fix it 2) Sometimes randomly " button not working for auto run. i have to hit a tree for it then working well @playnewworld fix it pls
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Welushka🇨🇿
(@Welushkacsgo) reported
@playnewworld Its nice that EU is last to fix, I guess US, SA,AP dont like EU! sadge 🤓🤓🤓
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Jack Smith
(@MeBeOrc) reported
@playnewworld So no fix for the last Faction rank's max tokens being 25k, when Chest and Weapons cost up to 50k? This has been reported for about 2 weeks now. But we have plenty of other endgame. RIGHT? Like portals? But Azoth staff is broken. Like Outpost Rush? Disabled because it's broken...
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jms78
(@jimssi78) reported
@playnewworld bug fix 6hrs downtime???? US server works are u getting cheaper workers like chimpanzee in eu region?? Game didn't launch globally but maintenance is. Any good reason for it??? i won't stop playing this but if this going to be weekly routine.......
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Rheinland Haider
(@MJ4ever11) reported
@playnewworld GET A GRIP AND FIX THIS
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crazy
(@Crazydude2205) reported
@playnewworld Nice so no playing after work again.. :( rly tired why they need to take the servers down for like 20 hours for a 80mb update.. what will they do when the update is 10gb?
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Fevled
(@Fevled) reported
@playnewworld I suggest you fix this issue, it's not reasonable to have the game be down for half a day of the week. People have jobs and struggle to handle time when playing games. I'd suggest you structure a nighttime team that helps out once a week with updates during the night.
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Michstuff
(@michstuff) reported
@playnewworld STILL not working...... wth amazon
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LordKiwwizz
(@kiwwizz) reported
@playnewworld Why do you guys need a maintenance window of over 6 hours? Genuinely interested. If any other service would go down once a week for over 6 hours, you'd have the sh'tstorm of a lifetime, just saying.
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Manu 🌵
(@SoyPico_) reported
@playnewworld Fix ur maintenance schedules
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Fernando Aguirizábal
(@izabalshots) reported
@playnewworld I am intrigued by the company and customer loyalty system you use. You give the worst service to the largest population. And last but not least, the worst time for the European population. If it were badly thought out, I would think that respect for European people does not exist
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praise the sun!
(@AshenBaloo) reported
@DaraVelour @paytonVW @playnewworld so ignore US WEST issues (5am or so anyway), and fix the eu ones bc of prime time?
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Nick
(@AssistantNick) reported
@playnewworld There are a lot of negative tweets in this thread. I just wanted to say that I appreciate that your team is working over the clock to sort out the issues to make the game better and more stable.
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Plewto
(@Plewtoeu) reported
@BotSollyy @michstuff @playnewworld I agree, they should do seperate downtimes, at night time for both europe and US. But saying 12-17 is "Prime time" in europe is false. I understand there are people not working for different reasons, but the majority of people are working between 12-17.
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Luffy75
(@vLuffy75) reported
@CeresMage @playnewworld I mean many big game take 3-4 hours on weekly maintenance with less servers, look at BDO maintenance it's like 5 hours regular maintenance. I'm not working on it but i think it take time to be sure all 600+ servers work as intended
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phillip knight
(@phillipknight5) reported
@playnewworld Please keep the servers down as long as possible, watching these chubby cheeked neck beards sweat is giving me all kinds of satisfaction… having been this stiff in years!
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Mehmet Can Kaya
(@MehmetC95387987) reported
@playnewworld We already knew it would be extended. But i'm not sure u guys fixed the bugs. Last patch half of the bug fix u mentioned is not fixed.
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Luca
(@Luca94384638) reported
@playnewworld you’re gonna loose even who wants to play.. prime time or not still now it’s ******* mornig in the us and here ppl come back from work and want to play and still you fix na first.. what a shame amazon.. better sort out what your priorities..
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Tim Teigstad
(@Thimmee) reported
@playnewworld so i wonder what ever happened to the 5h maintenance.... this is twice in a row now that it "needed" to extend the down time. How disappointing, you would think that this firm had enough money to hire higher end coders. Even Valheim seems more finished. AAA problems............
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EvilScotsman0
(@EvilScotsman0) reported
@Kaptein0le @SlimmrockTV @playnewworld Read the comment, we don't care if we get a patch a day later. Servers down during peak hours is dumb
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Jamal Uddin
(@Jamal85Uddin) reported
@playnewworld Bunch of armatures, leave game market if you cant do it right, stick to parcels and ecommerce. Wot a disappointment this game/service is.
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TruthHertz
(@x_iTruthHertz) reported
@AkashBa65371473 @playnewworld Can't believe you're condoning this kind of behaviour. How dare they take the game down from live service to ensure a better overall experience on a day I've booked off specifically to spend time for my wife. I want a refund. NOW!
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Shadrax
(@Shadrax0001) reported
@R6_AueR @playnewworld AWS actually a major server service provider…scary to think about that :p
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Miniblazes - 미니 블레이즈
(@Miniblazes) reported
@DethridgeGaming @playnewworld So are the GPU issues resolved now? Or was it just a few? Asking for a friend.
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James Stokes
(@BozoJim) reported
@Emperor73234022 @Rokente @playnewworld I got an error saying I couldn't put an amber into the great axe. I guess they decided it's too good. I opted for the hammer instead.
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Jeremy L
(@SafemoonJourney) reported
@playnewworld Hurry up and fix all of these issues.....what, wait, maintenance again, its taking too long.... wtf
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Commissar Clown
(@0ttzz) reported
@playnewworld Can anyone log in to NA East right now? Error message.
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sus
(@SycosisYT) reported
@Brett_J_Wolfe @playnewworld Didn’t say they were fixing bugs and problems in “priority” order but I agree they could do it more effectively, there still pushing out patches fixing stuff.
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Snowy
(@MaybeKye) reported
@xiJonzo @playnewworld Just wanna experience the compass glitch every 5 minutes 😩
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H3ms
(@H3ms45) reported
@playnewworld You're kiding right? Make maintenance at night when EU players are sleeping -_- It's the second time we cant play because of issues during update or maintenance, you need to sort this kind of problem.