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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (67%)
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Online Play (33%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 St. Catharines |
Sign in | |
 Hamburg |
Online Play | |
 Bologna |
Sign in | |
| Darmstadt |
Sign in | |
 Sydney |
Online Play | |
 Saint-Martin-des-Champs |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Ziki
(@ImZiki_) reported
@SteveD67357934 @the4rchangel @playnewworld Thing is, in IT new issues can appear among the process of fixing the ones you just found and thus an estimate is the hardest, if not impossible, thing to give when updating multiple systems. So yeah, you're pretty much the clown here knowing nothing related to updating systems
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✶ Deck
(@fvdkv) reported
@TaterSalad_21 @playnewworld As a person that work for this kind of companies i understand the twitter guy, we never have the exact timestamp for anything and need to work on what is happening in real time, so chill out guys, we will be able to login soon
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John
(@nullfix) reported
@Legolas_Xp @playnewworld Same Error here and back to Q!
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Sean Berry
(@S_Berry_82) reported
@playnewworld Fix the PVP track and rewards so I can play again. There's no point currently, zero incentive with like a .3% chance of finding something decent that isn't purple. Total waste of time.
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Clutch Lux 🇨🇦
(@CCN_Clutch_Lux) reported
@playnewworld Stop apologizing for your mistakes, just accept the failure and fix it. Sorry means nothing it’s just words. Actions speak louder than words especially when sorry is all to common from your team…
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w4zz 💙💜
(@wazzut) reported
@playnewworld Glad I took the day off and woke up early for content that's been out on the PTR for months to now have issues transitioning to live servers! What a great use of PTO! 👌
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Av3 M0rt3m
(@Av3M0rt3m) reported
@Seamless_Care @playnewworld @Seamless lul... no issue yet... I was just saying...
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Michael
(@the4rchangel) reported
@DeBierSjouwer @SteveD67357934 @playnewworld You're thinking in gaming terms. You're not taking into account all of the backend infrastructure that supports and maps all of this new content on all the servers. Not to mention how each server is different and could have one issue wrong and it ruins the whole patch.
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JDM12983 Gaming
(@JDM12983Gaming) reported
@wazzut @playnewworld Sounds like a "you" problem. They never told you to take time off work. As for the PTR thing; they can't force people to play and test it. lol
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Patrick Badelt
(@PatrickBadelt) reported
@bennyfjalar @FarroxFX @playnewworld id rather have all major issues on PC solved first than have another porting...
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Spec1al
(@Birk_Amundsen) reported
@playnewworld At this point just launch it tommorow. New world with update problems, what else is new lol
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exz
(@bennyfjalar) reported
@CCN_Clutch_Lux @norwegian76 @playnewworld Yea because it never happen before and they have not think about when making the game. Still why you see a problem that ME want a console version its up to me to wish and the studio to make it work. You know stuff can happen.
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MrWalruss
(@WalrussMr) reported
@WigglesJust @LeonanVargas @playnewworld It's giving them 2 weeks to polish any issues that people have so when people DO play the fresh start, it's even better
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SheeshDa50
(@SheeshDa50) reported
@playnewworld Imagine having 0 big updates for a year and ******* up your first chance to correct all the errors all the reasons people left. And dropping the ball #dropthebag
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Tk
(@ThunderKlam) reported
@OttersTTV @Swoly_ @playnewworld There’s a difference between the PTR and deploying the content to the actual servers. Many issues can arise from a movement such as this. No need to light the torches there bud
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Upperthighs
(@Upperthighs) reported
@uhVohix @TwitchTylerish @playnewworld Testing reduces issues at launch but doesn't eliminate. There's just never a scenario where you can be 100% prepared for every possible issue.
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Edgard Junior
(@EdgardJr_SC) reported
@playnewworld No problem....im working
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Patrick Badelt
(@PatrickBadelt) reported
@johanneslagen @playnewworld Actually: If they have a problem with their servers, they can't start them before they found it. That's probably the problem rn :D
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Stephen Moore
(@Lorddevious01) reported
@playnewworld Why can't I login? I keep getting unknown file version (assets\datastrm-part42.pak)
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Nick Wenzel
(@Nick_Wenzel_79) reported
@MalgusKerensky @playnewworld Would you get in a broken plane, just to leave on time?
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Stanley Haladej
(@stanleyhaladej) reported
@MalgusKerensky @playnewworld Like waiting for servers to be properly updated? Do you want to run on partialy broken world or what? You dont understand server maintanance, development and backend works. then you will never know the pain of developers pushing new updates
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⚡️
(@QueenRuti) reported
@playnewworld All g!!! I rather wait than have a broken update. I don’t wana end up playin and for some reason I drown into sand for no reason
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Ky
(@Gibbyx30) reported
@KapitanMeow @ItsCroakk @playnewworld And that's where you are wrong and apparently didn't read my original tweet. Every single game and company has these issues. You're out of your mind if you think most games have smooth updates and launches on Xpacs lol.
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Joshua Noboa
(@TheNoboian) reported
@playnewworld As long as the update plays properly, take your time. Fix what needs to be fixed for a good experience for us all.
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Kapitan Meow
(@KapitanMeow) reported
@Gibbyx30 @ItsCroakk @playnewworld O ya other games also have these issues however fact is AGS has had these issues for the longest time ever and havent learnt a thing. Most games get it done within a 30min delay or its on time.
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Fustix
(@fustix22) reported
@SitScrub @playnewworld Go outside, do something and wait. you'd rather a rushed release with more issues rather a slower release with a smoother start.
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8erserk
(@Milkman63) reported
@playnewworld At the start, you could be justified: "what other MMO game had easy start?" How much time has passed..? You continue to spit in the face of users, demanding money for your game, service. Sorry for you.
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Steve D
(@SteveD67357934) reported
@the4rchangel @playnewworld Wow you are a clown aren't you.. I do know when I see an Issue that it will x amount of time to fix, I don't tell people 30 min, 30 more min, ok now an hour...
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J. M.
(@DeBierSjouwer) reported
@TryhardTristan @playnewworld Sounds more like a you problem than a their problem
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Stephen Moore
(@Lorddevious01) reported
@Legolas_Xp @playnewworld Same issue, no matter what server I go on, any word what the issue is yet?