New World

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 12/05/2025 15:00

At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Sign in (92%)

    Sign in (92%)

  2. Glitches (8%)

    Glitches (8%)

Live Outage Map

The most recent New World outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
FranceNîmes Sign in
FranceSaintes Sign in
United KingdomPorth Sign in
GermanyAßlar Sign in
GermanyAnnaberg-Buchholz Sign in
FranceVagney Glitches
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • xxTopher xxTopher (@xxTopher) reported

    @playnewworld can we get an option to turn off loading peoples house decorations ? i have a feeling its causing unwanted lag in towns for people (100% feels like it to me anyways)

  • Rodrigues1986S Sérgio Rodrigues (@Rodrigues1986S) reported

    @Gothalion @playnewworld something related to ice gauntlet spams on one area that lags opposing team, from what i saw on kiratv yt video about broken stuff in the game

  • betwixtthebuns BetwixtTheBuns (@betwixtthebuns) reported

    @kfransan @playnewworld Sounds like an issue with the reporting system but go off sis

  • MiKeester93 MiKeester93 (@MiKeester93) reported

    @playnewworld US East-Ceryneia has been back down for maintenance for over 2 hours. Any updates? Seems we're the only US server down

  • Gothalion Gothalion (@Gothalion) reported

    @TheGreatSuar @playnewworld Planned fix. Not live yet

  • iiStaywrecked iStayWrecked (@iiStaywrecked) reported

    @Swizzlerz @playnewworld Aside from the fact that is literally part of what devs are for.. Fixing issues with the game. You understand there is a separate team for coming up with more content right? The devs bug and feature fixing are not the same devs who create more content for the game.

  • Illutian illutian (@Illutian) reported

    @playnewworld How about disabling Wars until the Lag into Desync into Invulnerability is fixed?

  • llxAlucardxll Aodin (@llxAlucardxll) reported

    @Gothalion @playnewworld My server hasn’t been having any lag issues, but attacks will always be harder than defending

  • kfransan . (@kfransan) reported

    @betwixtthebuns @playnewworld Sounds like a you problem

  • AndreLzPortella André Luiz (@AndreLzPortella) reported

    @playnewworld Are servers down? Any info about when will they comeback? SA Servers.

  • gunnergonewild Gunner |GW!LD| (@gunnergonewild) reported

    @playnewworld Any word on a fix for the lag exploit people are using during wars?

  • LowerMainlandBC Simon (@LowerMainlandBC) reported

    AGS, your wholly inadequate response to the rampant cheating in @playnewworld has effectively made the game broken. The effects of this cheating trickle down to all other aspects of the game. I have requested a refund and I encourage everyone to do the same.

  • DeathsAxiom Death's Axiom (@DeathsAxiom) reported

    @TheGreatSuar @Gothalion @playnewworld The link you posted does not list the war lag being fixed.

  • neilchrisfagan Fagan (@neilchrisfagan) reported

    @playnewworld Disable windowed mode until a true fix for invincibility exploit is found. Trash players ruining this game and the hard work of hundreds of players.

  • fairimere Fairimere (@fairimere) reported

    @playnewworld Are some of the US East servers down for maintenance?

  • betwixtthebuns BetwixtTheBuns (@betwixtthebuns) reported

    @JBJblaze @kfransan @playnewworld Do you think, perhaps, that it’s broken you can mass report whoever you want and get them banned before wars? Since I declared war on WW and next day ban? Do you think, perhaps?

  • TheGreatSuar The Negative One (@TheGreatSuar) reported

    @dangmonty_ @Gothalion @playnewworld They mentioned it on their forum last night that this patch was supposed to fix it. They didn’t put it in the patch notes though. Hold on I’ll find it

  • dannyderito David Mann (@dannyderito) reported

    @playnewworld You did so well with that! Please consider looking into next: • Broken economies due to gold deflation • Exploiting in war's • Weird tooltip bugs showing different item's icons (mostly after using trading posts) • Reworking healing (targeting/free cast/etc.)

  • AspeN_K11 AspeN (@AspeN_K11) reported

    @playnewworld fishing hotspots don’t work after the latest patch plz fix!

  • AllscTWhite Allsc Thunder White (@AllscTWhite) reported

    @TrueNorthMoose_ @playnewworld This is an error from their server!!! Notify them at New World Forum so that they can help you!!!

  • peoplesuckcock DS (@peoplesuckcock) reported

    @playnewworld why are there still no lag fixes during wars????

  • Jo_Key147 Jordan Key (@Jo_Key147) reported

    @playnewworld "If all goes well, we will turn it on for the rest of the AP Southeast region, and continue monitoring. If after 8 hours our team hasn’t discovered any issues, we will fully deploy character server transfers to the other regions." I feel like it's been a bit more than 8 hours.

  • jat0rz jat0rz (@jat0rz) reported

    @playnewworld Guessing you flipped the switch on server transfers because WHILE playing I got lag detected for the first time ever, put into a queue while IN game, and now it says my world is under maintenance. Cool.

  • 4ColorCrack ComicBooksPlus (@4ColorCrack) reported

    @TheRealCambino @BAC0N0MN0MN0M @playnewworld Because it was a social media person who probably didn't understand the difference and thought that was included when told you'll be able to change servers. Because the only thing I've is the same 1 screen shot. Or that issues happen that made them realize it wasn't gonna work

  • JBJblaze Nathaniel Peter Wubz (@JBJblaze) reported

    @betwixtthebuns @kfransan @playnewworld Gee, I wonder why the reporting system would have an issue with you. Do you think, perhaps, there's actually an issue with you as a player? 🤔

  • Refareal808 Emmett Kelly Refareal (@Refareal808) reported

    @playnewworld I have discovered an issue with direct trading after transferring to a different server. Direct trading with my friend lags after confirming trade then trade cancels and item is lost.

  • dangmonty_ Daniel Montgomery (@dangmonty_) reported

    @TheGreatSuar @Gothalion @playnewworld No it did not. Go look through those patchnotes again. Nowhere did it say they have applied a fix. They have made changes to the back-end that will allow them to diagnose what is causing the lag issues easier. Please read the notes before spouting untruths.

  • paul_npc Paul-NPC (@paul_npc) reported

    @playnewworld hey i wanted to let you know that there is a problem with mass reportings in the game where opposing war companys report each other to take players out of the game and market scammers do the same with people who want to help in chat. pls adress this

  • biodelik Biodelik (@biodelik) reported

    @playnewworld This is all so underwhelming. Rush is still not working, wars are waay to laggy and for limited people only and 60 only so enticed a lot of people to rush to 60 to stay competitive against other factions, thus I'm now 60 with barely any content. Economy is broken. GG

  • iCaliGrown Cali (@iCaliGrown) reported

    @thepixiewolfie @playnewworld Same issue here. Bandaid of a solution currently.