New World

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 12/25/2025 09:20

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Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Sign in (92%)

    Sign in (92%)

  2. Glitches (8%)

    Glitches (8%)

Community Discussion

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New World Issues Reports

Latest outage, problems and issue reports in social media:

  • _dcaiman_ dcaiman (@_dcaiman_) reported

    @playnewworld more gearsets for free - let me choose my attributes for that gear set. It's a QoL feature that should've been in the game to begin with, I'm not paying almost 30cad to have enough for every dungeon. Or, fix storages, make it all one with custom tabs.

  • BerserkFPS BerserkFPS (@BerserkFPS) reported

    @playnewworld Can you please fix Fulgoris,people on multiple servers trying to complete the MSQ, but he just stands there and is not damageable. i am on Kronos btw, but i've seen lots of others on other servers who cant progress MSQ, and using blight potion doest not help either

  • Jinsyuh Jinsyuh (@Jinsyuh) reported

    @playnewworld Hey i made a mistake on transfering regions. i put SA East instead of US EAST. can you guys help me out with this issue?

  • Winzilp Winzi (@Winzilp) reported

    @playnewworld @Reaperofbeardz The issue is known since 6 days minimum and you didn't had any updates till now. Sooo when do we got some more detailed information?

  • MrDisputed Adam (@MrDisputed) reported

    Can someone please explain to me why the fire staff is soo broken its the only thing i have come up against in OPR since the patch like talk about making the game more broken #PlayNewWorld | #NewWorldMMO | #NewWorldGame

  • RaphaGagliano O arranha teto (@RaphaGagliano) reported

    @playnewworld Let's fix the Main story quest bugged (an unexpected prisoner). Waiting for days, and the boss still invulnerable.

  • greenglobones greenglobones.tez (@greenglobones) reported

    @playnewworld GS heavy attacks didn’t need to be slowed down. The other nerds for GS were needed and work great but GS was already slow and predictable to begin with. Ppl running 5con 300str 200dex were the problem. Light build GS should have been nerfed. Not medium or heavy

  • The_Arkrael James Hall (@The_Arkrael) reported

    Hey @playnewworld ... When are you going to be fixing Fulgoris it's been 4 days now for some and no fix. You have new players who are hard stuck not a great FTUX...

  • Stoney734720321 Stoney (@Stoney734720321) reported

    @playnewworld...This issue is resolved..Thank you..

  • deivinhoP @deivinhoP (@deivinhoP) reported

    @niro100001 @MMORPGcom @playnewworld I RTed this free money glitch on my profile, check it out. Made decent profits wi:th this

  • DZMorris Das (@DZMorris) reported

    @Robertrayyy @playnewworld Probably your graphics card needing an update or replacement. Also check the memory on your PC/labtop. I had this trouble before and graphics card reinstallation fixed it.

  • ChristianTrevor Trevor Dickerson (@ChristianTrevor) reported

    @sgt664 @playnewworld Uninstall the game and reinstall it I get this problem sometimes with a new update… only for NW on steam

  • W13Cosmaker Wesker Cosmaker (@W13Cosmaker) reported

    @playnewworld Just answer me one question please; Why are there so many lore pages missing from the game? Is it that hard to fix at least that???🫤🫤🫤😞😞😞

  • reecedevon87974 reece devon (@reecedevon87974) reported

    @brooksjedi6175 @playnewworld Amazing that you get a reply back but due to issues I never seem to seems like they only reply to good comments

  • Theblackwolves1 theblackwolves (@Theblackwolves1) reported

    @playnewworld can you fix the main story line quest Unexpected Prisoner Fulgoris doesn't spawn been like this for like 3 days or more.

  • Somatris Deathtome (@Somatris) reported

    @Properso0 @playnewworld and that's the problem if i don't do them there is literally nothing else to do.

  • veuveee hazy (@veuveee) reported

    @keryilias @playnewworld Sounds like a skill issue, it’s really not that bad.

  • badflowertrinn trinn met badflower (@badflowertrinn) reported

    @playnewworld after the latest update my partner is getting kicked from the game with the error "Login Blocked: Suspicious Software or Corrupted Install Detected" He's talked to 5 different @amazongames support people, sent in game logs and a DxDiag report, followed to forum-

  • tieler77685933 tieler (@tieler77685933) reported

    @playnewworld @Infestedfaerie would love to enjoy my experience if you guys would actually fix your game and give everyone there gear back that got deleted with your update like this is just unexpectable please put a patch out soon that fixes this

  • Keniso_ Keniso (@Keniso_) reported

    @Biggie_Couch @playnewworld thats a you problem get a better pc. i have 0 issues at all with performence

  • onemoredead_ . (@onemoredead_) reported

    @playnewworld please, we need to continue with the main quest, fix the "Fulgoris" bug...

  • reecedevon87974 reece devon (@reecedevon87974) reported

    @Keniso_ @tylacey55 @playnewworld It's **** that you gonna leave they should be doing everything to fix this crap

  • Blakex13x Craig Blake (@Blakex13x) reported

    @playnewworld @SolussMusic you seriously better hurry up and fix it or your gonna lose even more players than you already have.

  • WolfGlido Shiiii Shiiii (@WolfGlido) reported

    @playnewworld Pls fix the bug on the quest ``A Unexpected Prisioner´´ on Cleopatra server. Is a server for new players and this quest is MAIN. Fulgoris doesn’t spawn. One week with this bug. So sad.

  • PirateHeavenEU Pirate ****** (@PirateHeavenEU) reported

    The northern European community in @playnewworld is very toxic, I never experienced such a high level of toxicity in a video game. They bash, insult and troll players for committing errors in a video game or making simple jokes. I never experienced this in any other video game.

  • Jake28589260 you will die someday (@Jake28589260) reported

    @itsdarthguido @playnewworld Maybe it's your pc? Or your isp? I have never had a lag issue. Frame rate drop in the capital of brimstone is the only thing I notice. I usually go from 150+fps down to 100 in that town

  • itsdarthguido Codie -VP (@itsdarthguido) reported

    @Jake28589260 @playnewworld I haven’t Noticed any lag though everything looks smooth and then then I get the message I lagged out. I’m on a 5g network and my connect is always in green when I get on. My pc isn’t amazing but I have a 1660ti it should be good enough to run the game

  • 0xPleb Pleb (@0xPleb) reported

    @The_Arkrael @playnewworld Was a big New World gamer when it came out. Ran laps collecting asmodeum etc, finally crafted myself the Voidbent armor set! I had a ton of fun. Sad that they didn't manage to fix all the issues, money dupes etc. Haven't logged in for a while.

  • James69813084 Brogu. (@James69813084) reported

    @playnewworld Fulgoris is broken on Lileth. Pls fix.

  • StrattinGaming Strattin (@StrattinGaming) reported

    @beachbum_gamer @playnewworld I feel that man I have the same issue over on the Valhalla server what server do you play on ?