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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Online Play (50%)
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Sign in (25%)
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Game Crash (25%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 La Broque |
Game Crash | |
 Seattle |
Sign in | |
 Ahnatal |
Online Play | |
 Bologna |
Online Play | |
 Rosario |
Online Play | |
 Bern |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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midder ツ
(@madmidder) reported
@jesuslupian17 @playnewworld broken *** game, nothing new
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Vorg
(@vorg_live) reported
@playnewworld @playnewworld Just did my Servertrans and everything worked so far except for one thing. I can't accept or send friendrequest on my new server. Mabybe someone has the same problem but so far that a minor one.
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LilYolk
(@ogLilYolk) reported
@playnewworld getting mass reported by a group of dumb ***** because they don't like that I don't put up with their abuse is ******* absurd. They talk **** for hours, reported at all times of the day and go on care free. I talk back and I get booted? Fix your ******* system
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iiLyte
(@iiLyteGaming) reported
@playnewworld I just progressed my main story and got my tier 4 azoth staff and I didn’t lose my tier 3 azoth staff. Is there a fix I can do? I know that was the bug y’all worked on in patch but I thought it was fixed.?
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WontonTheSchlongDon
(@SchlongWonton) reported
@playnewworld You know what you need to fix (what should have been thought out in the first place) ? LIGHT ARMOUR. Other than pvp, light armour is completely useless in late to end game pve. Now all you are left with is a million tanks, how boring
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geeyuhn
(@hormephobicMe) reported
@playnewworld fix the constant disconnection and rollback after server transfer!!!!!!!
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Rifry1020
(@RifryA) reported
When you can't do town board things because the boards just broken no matter how many times you re log to fix it, sad day @playnewworld
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David Walker 👣
(@shorewalker1) reported
@Andrew_DK @TheStalwart @playnewworld This is a monetary problem, not a fiscal problem.
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ʍօօռʝօʏ🎃
(@popblossoms) reported
@playnewworld Everyone dealing with the Character Persist Failure go to the New World Forums, customer service is asking for character names and servers of those this is happening to and they are communicating better on the forum than here on Twitter. They said devs are working on it!
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MicroPhoenix
(@MicroPheonix) reported
Was exited to game with all my friends after server transfers on @playnewworld but I guess I can't, please fix character persist failure bug
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Butter biscuit
(@Butterb68270466) reported
@playnewworld After my server transfer I cannot use the trading post to buy or sell. I’ve logged off three times and even reset my computer twice did a whole bunch of pvp missions came back to serpents settlements and still does not let me sell or buy. Please fix this or I won’t be able toplay
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cthulhu
(@rdevil44) reported
@TrueNorthMoose_ @playnewworld *some ingame issues they refuse to admit and solve.
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Nomad's Spooktober
(@TheNomadEric) reported
@IAmMazlu @playnewworld It's out now!!!! I was able to switch with no issues. Everytbing seems to be in order
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Ers
(@dimalantaerss) reported
@playnewworld Hi, Faction tokens is cap for 25k even I already finish the last quest for adjudicator. Please fix it tnx
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🐝CHEEYUH🐝
(@EclipsingDreams) reported
@playnewworld ETA on the fix for Character_Persist_Failure ? I did 4 hours of questing to have that bug happen and roll me back to where I started undoing all that work.
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Zouman
(@AbdulazizKz) reported
@playnewworld Fix the wars please we can’t win when defenders spawn in point
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Yoonz
(@TheYoonz) reported
@Dreamstatexy @playnewworld Is that so? My girlfriend transferred without an issue.
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CozminFatul
(@Knucklsi) reported
@playnewworld Wonderful, next , FIX THE LAG IN PVP, is almost unplayable!!! Fix the PVP!!!
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Duecems
(@duecems32) reported
@FamsquadJohn @KaiserDrgn_TV @playnewworld If you think 250 hours is MMO level content. You may want to review that. Seeing as most people in most MMOs spend 4 to 5 times that in the end game content of other mmos. New World however has the content. They just need to fix it.
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Moose 🇨🇦
(@TrueNorthMoose_) reported
@rdevil44 @playnewworld Issue being is the amount of factors that go into why the GPU kicked dirt. So many possibilities that go along with some In-game issues
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Jamie Potter
(@MrJamock) reported
@playnewworld Hey transfered and I tried trade friend last night and it deleted 100 light meals 12 strong mana potions and also some mats, I also can't put items for sale and rhe server since transfer feels abot unstable getting dc with character persist errors
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John Carter
(@FamsquadJohn) reported
@duecems32 @KaiserDrgn_TV @playnewworld Plus other MMOs force you to pay a sub service to even access it. New World is buy once. GW2 has a similar model. Other MMOs also have had years and years to bring content to their games. For a 1.0 version New World has had a very successful launch.
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J
(@g0g0powerangers) reported
@playnewworld Cosmetic and armor clipping is so annoying. How is this still an issue after the beta?
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LouisAgra
(@LA61245730) reported
@playnewworld To little to late, my group all left the game. After the initial hype the game reveals horrendus problems. Reading it's development history I know why. Let's see what updates it will have for next year. Bezos calls it a success, on sales maybe, server will be empty soon.
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Blaine Miller
(@blainemiller) reported
@playnewworld Why does the gear in our bags have to get damaged when we die? If a dungeon run goes poorly, all the loot I got in the run is broken and costs 500+ coin to fix. Terrible system.
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NoxieProxie 🇮🇪
(@NoxieProxie) reported
@XBlaqLiteX @playnewworld I mean, that just means the company is grinding harder to gain more gold.. If the company you're in can't get it then that an issue with the company not the game.
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KILLAxVILLA
(@KILLAxVILLATTV) reported
Got some major lag after update @playnewworld can’t duel or PvP without having lag. Please fix!
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Chenk
(@ThinkerOrTinker) reported
@playnewworld Transfer worked for me without any issues.
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Kyle
(@KyleLovesLife) reported
@playnewworld Glad to see your devs working on that stuff instead of fixing broken bosses which prevent people from finishing weapon quests. I personally spent a couple days doing quests to find out malevolence doesn't spawn unless server goes down... And even then he may de-spawn mid fight.
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Ash 🔞
(@Caffeinate90Ash) reported
@edgonti @playnewworld Don’t quest. I have this same issue and I quested and it rolled back my progress. The whole game broke for me.