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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (75%)
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Online Play (13%)
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Glitches (6%)
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Game Crash (6%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Koen Hendriks
(@koen_dev) reported
@playnewworld could you add a grace period for users that crash after waiting an hour in the queue. Even if it is just for 5 minutes.
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McWelsh
(@McWelshWTF420) reported
@ItzJustDannyy @NWGameStatus @playnewworld It's still broken for myself and many others even after this patch, can someone please look into this??
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KK
(@KammyBuckets) reported
@NWGameStatus @playnewworld Can you guys please fix the servers please 1000+ people in a queue
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Noblekrister
(@noble168no2) reported
@NWGameStatus @playnewworld Fix the issue that’s causing me to crash every time I fast travel!!
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🍥
(@TinkyToast) reported
@playnewworld Can you guys please fix the error when dyeing transmogs? It’s been weeks since I had this issue
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Sawtoothgrin
(@Sawtoothgr1n) reported
@playnewworld fix these queues man. Not sitting in a 2 hour queue to maybe play for a little bit crash and get put back in a queue. El Dorado US West
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Only one Question
(@OnlyOneAnswer) reported
@rozilol @playnewworld Server Problems!!!
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AdyGreen
(@AdiGreen01) reported
@playnewworld im gonna quit your game again. you know why? because it's been days and you are not addressing the queue issue.. same **** all over again. bye
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DarkBiCin
(@DarkBiCin) reported
@playnewworld needs to fix gear. its wild that every single gear piece you get from the Halloween event has Fire Harnessing basically meaning all the gear we get is useless for most players.
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Azrial
(@AzrialNeph) reported
@MangoxLocoAU @playnewworld It's a close range build but can be an issue against bow warlords haha.
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Unknown
(@ImaBeAfk) reported
@playnewworld gota love the random crashes … yall think you would idk fix that problem… and it’s not just me 50 people in my company and we all will get random game freezes and crashes
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EXTRA ULTRA MAGA
(@ATHEoST) reported
@NWGameStatus @playnewworld Please fix the gates not opening in the catacombs. : )
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Bob1234x
(@Bob1551x) reported
@playnewworld I would love to play but there is always 1 hour waits to log in to my characters. you will lose me if you dont fix this crap
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Ori Node
(@Ori_Node) reported
@playnewworld Trying to contact support about an ingame issue but frankly finding out HOW to contact support is impossible
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Harry Palms
(@desauce2) reported
from
Bermuda Dunes, California
@playnewworld are the servers down? Strange things are going on for me and a buddy. Says no world activity,US West, El Dorado server.
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BerserkFPS
(@BerserkFPS) reported
@NWGameStatus No fix for Jester not coming down after a reset/wipe. And you have to leave the raid and restart the instance, and you have to kill the beginning adds again. I'm not sure if you all know, but the fix you guys did was not working at all. Needs to be fixed! @playnewworld
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Cas8spyder
(@cas8spyder) reported
@playnewworld East Server Empi is down. Keeps crashing and unable to get on. Sat in queue 3 times with about 500 on average than gets a connection error to start over again.
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Rio
(@mseba2004) reported
@amazongames @playnewworld this raffelbones bug closing extraction in catacombs is infuriating ******* fix it you actually have a good game mode
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𝙎𝙄𝙀𝙂𝙀
(@MorriSiege) reported
from
Thornton, England
@playnewworld I can handle the fact that there are queues on the server and I think it's great the game is popular again, but what I can't deal with is queuing from 6k+ (3+hrs) down to 1st position, only to be sent to the back of the queue!! Please fix this ****!!!!
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Only one Question
(@OnlyOneAnswer) reported
@playnewworld Server Problems!!!
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Peter Crumblin
(@PeterCrumblin) reported
@NWGameStatus @playnewworld Please fix logging in queues,i like everyone else would like to play the game we bought without having to sit in que for a hour, then praying ot doesnt crash pitting us to the back of the que again
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Unknown
(@ImaBeAfk) reported
@playnewworld can yall ffs fix ur game like for real … itd be nice to play without random crashes and disconnects to sit in a 40 min queue to play for 90 mins to repeat the process
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Charley Pangus
(@CharleyPangusX) reported
@NWGameStatus @playnewworld 2nd night trying to play and the queue times ruined it for me. Players don’t want to wait 3 hours or longer to play. You guys have to fix this. Why spend so much time and energy developing new DLC just to let something as basic as server capacity ruin your hard work?
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Charles prevost
(@YaBoyChuck85) reported
Whats up @playnewworld since the start of s10 i lose at least 10hour worth of ressources.. just because your game is bugged… can you please give us something for all your game crash. Because since right now im not doing new content at all because of you guys.. i mean Come on..
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DarkBiCin
(@DarkBiCin) reported
@playnewworld either needs to ban the people playing music in farming spots or disable music at POI's holy cow fix this. your community has been crying
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Shabazz
(@shonc502) reported
@NWGameStatus @playnewworld Fix server queues plz. Thx
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Fellow Platypus
(@Fellow_Platypus) reported
@playnewworld I’m getting sick of this bullshit now… fix the audio bug where it skips dialogue when confirming next step… it’s an old as **** bug too, how is this not fixed. Utter ******* bullshit.
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bob
(@Crossboneee) reported
@NWGameStatus @playnewworld I don’t know what you broke but please fix it, haven’t had any issues with lagging in months and since this last ‘maintenance’ I’m literally teleporting and lagging every second! The game is literally unplayable and no it’s not my connection I have wired gigabit internet 🤦🏻
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Rikku
(@FindTheRikku) reported
@4ngryBe4ver @playnewworld SG is Singapore. It'll be better for both Aus and Sea players. So ******* annoying to play this game with 150+ ms, meanwhile Aus doesnt have any problem with pings and its soo anoying to play pvp
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Essa
(@EssaEssa1210662) reported
@playnewworld still there is lagging in the game