New World

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 12/28/2025 18:20

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Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Sign in (92%)

    Sign in (92%)

  2. Glitches (8%)

    Glitches (8%)

Community Discussion

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New World Issues Reports

Latest outage, problems and issue reports in social media:

  • gowland_craig Hoopala (@gowland_craig) reported

    If you have an issue logging in, click ok to the error and leave it for a minute or two and it will requeue you at your previous spot. Could have told us this earlier @playnewworld Queues are huge due to orphaned connections #PlayNewWorld

  • XQPXFB_TTV xqpFPS (@XQPXFB_TTV) reported

    @MrClean_Pop @playnewworld It's not that broken, mainly just the long ques and some visual bugs. Which isn't hard to solve if you aren't trying to join the same server as a big *** streamer. Definitely a really fun game.

  • SWE_Motorizer SWE_Motorizer (@SWE_Motorizer) reported

    @playnewworld Stop thanking us for the patience! 3 hour que only to disconnect🖕🖕🖕🖕🖕

  • Bubsy_Brimor David and John (BiA) (@Bubsy_Brimor) reported

    @CurmudgeonsRule @playnewworld Yes just the server population that is the problem

  • locks_is_lucky Lucky_Locks (@locks_is_lucky) reported

    Can y'all fix the Overseer Zane respawn time @playnewworld ? I was in there for nearly an hour trying to kill him. But his 5-6 minute respawn allows for 20+ people to be in there at a time that half of us can't even get a hit on him to get credit. It's ridiculous. Thanks

  • wirl4ufen4mok Alleria 🇹🇷 𐱅𐰇𐰼𐰰 (@wirl4ufen4mok) reported

    @playnewworld Good. Last I tried to login I was on queue for 1930th.

  • danielkkkkj 〰️ (@danielkkkkj) reported

    @playnewworld please fix amrine excavation in the br server kigal

  • AnotherDogMom Hayley Bonvillain (@AnotherDogMom) reported

    @playnewworld Suggestions to keep from lagging and crashing when reaching towns?

  • AdrianKEKW Angry Pickle (@AdrianKEKW) reported

    @MrClean_Pop @playnewworld Not broken just join a new server

  • louis0nfire Lou Valentino (@louis0nfire) reported

    @playnewworld Please make fixing the achievement & title issues priority #2.

  • Ronda_CSSbHard Runda (@Ronda_CSSbHard) reported

    @ElTony1620 @CtrlAltTaco @playnewworld 'even if they increase server capacity alot of people will want to join the server i am.' bro it holds more ppl tho, whats the problem

  • ClarkDelke Delke Clark (@ClarkDelke) reported

    @playnewworld Please, fix taparloka. Bugged dungeon and invisible peaople with pvp open

  • hatimthedream Hatim Mansori (@hatimthedream) reported

    You guys have a great game with #NewWorldMMO . But, the way you designed the worlds leading to these long queue times will ultimately drive away a lot of players. Do you have any ideas to remedy this problem or will I forever wait hours to play? @amazongames @playnewworld

  • 13kar Kar (@13kar) reported

    @HackmanWow @playnewworld To fix this issue, just click OK and DO NOT press the "play" button again, your queue will resume automatically in a couple minutes :)

  • 3d3nFPS 3d3nFPS ➐ (@3d3nFPS) reported

    @playnewworld Fix overseer zane

  • Naytendo_64 Natendo (@Naytendo_64) reported

    @playnewworld As an AWS Data Center Engineer let me say I understand the problem lol

  • Skyliner_1909 Skyliner1909 (@Skyliner_1909) reported

    @Bludgen @playnewworld If u close the error message and DONT press play u will queue automatically again on the spot u got the error message. Try it

  • Vibrashun Vibrashun (@Vibrashun) reported

    @Delebrin @Malgolath @playnewworld Yeah so my problem is I’m level 23. I lagged out bcuz internet got unplugged and now I’m in starting area queue. Basically a bug happening when the game crashes

  • Bludgen Turner (@Bludgen) reported

    @playnewworld not just the long queues! I've been waiting 2 days to play, I got close to 600 in the queue and then the error,, too many login attempts...over and over in every queue its impossible to get in!! back to 5k queue and repeat

  • ElTony1620 FangoFett (@ElTony1620) reported

    @playnewworld That wont help, people join servers for reasons. -play with friends -Because of a Youtuber/streamers -and idk what could be another reason The point is that it will be hard to fix this. Because right now i dont want to play on another server in the server i am.

  • Mewgun Dan (@Mewgun) reported

    @playnewworld The queue isn't the annoying part for me, it's the errors during queue :/

  • ElTony1620 FangoFett (@ElTony1620) reported

    @CtrlAltTaco @playnewworld Do you not see the problem???

  • HyperFl0p HyperFlop (@HyperFl0p) reported

    I hope @playnewworld will allow me to play one day, sucks I have to wait 4-5 hours when I get home from work to get in… I know you are working hard to fix it💪🏼

  • MrClean_Pop MrClean (@MrClean_Pop) reported

    @playnewworld I really wanna buy this game. But I ain’t buying it until you fix it.

  • pluddz hemligman (@pluddz) reported

    @playnewworld How about you add a feature that lets you keep your place in the queue after getting the error message saying something about "too many requests"? I've gone from 1.6k spot to 3.3k, then 20 minutes later I went from 2.8k to 3750..

  • _Baeanne Leanne (@_Baeanne) reported

    @playnewworld I’ve not been able to play the game once in two days because of queue times. I really hope the queuing issue gets fixed soon :(

  • IncredibleJ0ker IncredibleJoker (@IncredibleJ0ker) reported

    @playnewworld Any plans for queue protection? Ex. you get randomly disconnected from server and can login immediately?

  • OllyFK OllyFK (@OllyFK) reported

    .@playnewworld Listen boys, just qued 4 ******* HOURS!!! for the game to crash! SMD

  • bryan_reiter 🅱️ryan Reiter (@bryan_reiter) reported

    @playnewworld I’m glad I waited to buy this game, instead of on day 1, this stuff is expected especially with a launch for a title expecting this much attention. Hopefully they resolve these issues

  • knauer_ulf Ulf Knauer (@knauer_ulf) reported

    @playnewworld So **** Waiting 3 Hours getting an Error. Waiting 3 Hours Again Same Error Again and now i need to wait 3-4 Hours Again. Thats Bullshit