Is New World down?
No problems detected
If you are having issues, please submit a report below.
New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
-
Sign in (67%)
-
Online Play (33%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 St. Catharines |
Sign in | |
 Hamburg |
Online Play | |
 Bologna |
Sign in | |
| Darmstadt |
Sign in | |
 Sydney |
Online Play | |
 Saint-Martin-des-Champs |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
-
Native Zero
(@Native_Zero) reported
@playnewworld @lolroy Thats great but I do wonder if you can fix the fps issues in time and hit register especially with the hatchet? I really want to play more of this game and I'm patient to wait for fixes even after launch on 28th but will the community as a whole be that patient or be put off?
-
Hydaelyn IS the moon!
(@RedMoonHead) reported
@TheJrHollywood @playnewworld @LazrtagTV I do hope I’m wrong. I do hope they drastically improve weapon options (datamined), incentives, rewards, world building but most importantly the bloody combat. Because the entire game is based on it and not having something as simple as animation cancelling and the syncd issue
-
DeadSlugg
(@DeadSlugg) reported
@TomKuijer @ZekeGamerz @playnewworld I have a 6800XT with a 9900k. In the forested areas on medium setting Si could get around 144fps, but near other players it would drop to the 80's. For comparison, even cyberpunk runs at a high framerate on high settings on my setup. There's definitely problems
-
Nova✨
(@novaceratops) reported
@playnewworld The only major issues I've run into have been a couple of bugged missions and the audio randomly going quiet, apart from that I have had a hell of a time playing my first ever MMO and I am super freakin' excited for launch c:
-
Carter Allison
(@crallison9) reported
@playnewworld The game kept crashing my PC, which was never an issue in the closed beta. Mainly happened in densely populated areas
-
Lord Helmet
(@DarkHelmetz) reported
@playnewworld Would love to actually fight this boss, been waiting for spawn for 20 minutes... and this is a mandatory main story quest mob, not some random elite somewhere. Please fix spawn and tag issues before launch.
-
Кашлицааааааа 😷
(@kashlicaa) reported
@playnewworld Can u optimize better? The game is good but fps is problem in some places... If that is fixed more players will buy the game.
-
david
(@somtamos) reported
@playnewworld - fix sound localization, sound was choppy/muted indoors and in caves. - streamline character customization options, especially to represent POC. - investigate bugs that can prevent dodging & auto running.
-
Hydaelyn IS the moon!
(@RedMoonHead) reported
@TheJrHollywood @playnewworld @LazrtagTV Combat issues have been highlighted to the devs for over 2 years now. We still don't have animation cancelling, we still have horrid input delay. Now we have PvP scaling making gear and levels even more worthless? It's a shitshow once the shiny honeymoon eyes wear off
-
Sami
(@OLDNICK07) reported
@ZekeGamerz @playnewworld I love the game but there is still issues....and many people faced lags...game is really good.....just hoping for some fixes without changing main mechanism of the game
-
RG | Ashra
(@AshraPlays) reported
@playnewworld Hey can we get someone to fix Forgemaster Ezra? He's been stuck in a rock for ~10 hours, and no one can progress the story since we can't kill him.
-
ralledeluxe
(@ralledeluxe) reported
@playnewworld How long CEST will the Servers/Beta be playable? Couldn‘t manage to login yet but will try later
-
StuPadasso
(@Stupadasso8) reported
@ZekeGamerz @playnewworld Would take a guess and say the issues are AWS related?
-
J
(@ooCOMTENoo) reported
@playnewworld still the same server issues, any town is just horrible. I’ve noticed trees in rocks while falling in the rock and unstuck doesn’t work. Large amount of people and bots cause crazy lag. I love the game and the butterflies will not like my opinion. But that’s life.
-
Danny
(@janimba21) reported
@playnewworld Seems people are unhappy with the performance issues and other small things. maybe it's their low end PC but you never know. Maybe delay the game till next year? I mean I'm all for a delay if it means a better product. Especially if people are having issues.
-
MadHUN
(@7DavidSzabo) reported
@playnewworld Fix the sound bug while fishing and the graphic bug, fix the continuous gear muffling sound non-stop. The spawn time on quest mobs is horrendous, either speed it up or give more mobs available. Mounts would be great as well as swimming.... Other then that great game!
-
xЭㄹ0𑀦ㄹЭΛΩㅏΔЭΔ
(@xer0nreloaded) reported
@Dilila13 @playnewworld @luiie_v where does it require A LOT? always done the main quest line, never had any trouble with azoth. the only annoying thing was to progress and then be held up by lvl requirements, wich needed a bit more grind. but well, we just have different opinions on this topic :)
-
RG | Ashra
(@AshraPlays) reported
So far the @playnewworld Open Beta has been pretty solid. Minor issues here and there, but only one game-breaking issue thus far: An enemy needed to progress the main story has been stuck in a rock for ~10 hours and we can't kill it. So no unlocking dungeons for us, apparently.
-
Hollywood 2️⃣0️⃣4️⃣2️⃣
(@TheJrHollywood) reported
@WilliamArtane @playnewworld I think the fix here is that PvP missions shouldn't be able until about level 20. That's when the leveling slows down pretty significantly and people that have only played two or three hours more than you are only 1 level higher, not 5-6 levels higher.
-
p s y
(@PsyGigante) reported
@playnewworld CAN U GUYS FIX THE ******* BATTLE ROLL BUG?
-
JohnnyQuest12
(@Jonathan_Avlis) reported
@JOSHZYYY @playnewworld You literally press the 'start new project' button and start making code. You know what I mean. Either way, I downloaded it and it didn't fix anything. And it's still confusing why I'd need to do that.
-
Jenness Games
(@JennessGames) reported
@playnewworld #NewWorldMMO Wishlist 1) Sound glitch fixed 2) Have the bow or some other weapon use focus attribute 3) Have more faction missions 4) Respawn of bosses are shorter (that way when we have 10+ ppl doing the same mission the wait times are more bearable) Continued👇🏽
-
Stephan Pretorius
(@StephanPretori6) reported
@ZekeGamerz @playnewworld I don't see a problem in praising a developer if they make a good game but this I love it so much even if it's not running well is just bs mind set! I have refunded the game when closed beta closed and played it now in open beta eu servers unstable and game is so unoptimized.
-
Hydaelyn IS the moon!
(@RedMoonHead) reported
@TheJrHollywood @playnewworld @LazrtagTV This was scrapped and replaced with: No reward/punishment for actual PvP, zero freeform buildign in favour of copypaste settlements (slight variances) and ****** instances that mechanically don;t fit well with their core battle system (Which has always inherently had issues).
-
JustHarry
(@JJustHarry) reported
@iCaliGrown @JoshOG @playnewworld It does get better, and the performance was really bad in the open beta... But a month and a half earlier in the closed beta it was so much better! - less servers and over a peak of 200K concurrent players too. And there's was 0 problems. Only in the 50V50 wars.
-
Sean Blinco
(@BlincoSean) reported
@ZekeGamerz @playnewworld Issues- audio bugs. Boss spawns are absolutely horrible. Waited 1 hour to try and kill Captain Henry and never got it even with all the hits I was doing. PvP-you don’t XP every time you kill someone, which is dumb, as then their is so incentive to PvPing if you no XP.
-
Happymeal
(@Happyme05699879) reported
@playnewworld Game ran great with the exception of a sound glitch here or their, for the most part ran better for me in open beta. Now release it because I hate seeing progress wiped lol.
-
Hydaelyn IS the moon!
(@RedMoonHead) reported
@TheJrHollywood @playnewworld @LazrtagTV They in no way expand the lore of the world we are in. they aren't emmersive. There's no extra reward for engaging in actual PvP. It's a shell that's been left from the old full loot days they've tried to band aid fix to fit their new model. But the foundation is ******.
-
Ghost
(@Synth_Gaming89) reported
@ZekeGamerz @playnewworld The game is good yes, 90%? No. The game has serious performance issues and needs to be fixed or this game will die off. I really like it but we do not need to set this mindset of accepting problems just to get a game out at launch.
-
William
(@WilliamArtane) reported
@TheJrHollywood @playnewworld I like this idea to. It just sucks how easy it is for higher level people to just stick around lower level areas to kill players 10 or so levels below them. So I think this would be a better fix!