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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (80%)
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Online Play (7%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Mama Bear Bites
(@XMamaBearBitesX) reported
@playnewworld The biggest challenge is trying to even play this broken game
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Gsxr jeff
(@gsxr_jeff) reported
@4ColorCrack @playnewworld @kipheo_art Are there any mutations that reduce greataxe damage or are mages just unfairly treated per usual? I'm still having fireballs that fall through the map and the issue was called out in ******* November
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Justin Houchin
(@JustinHouchin) reported
@JediSeventyOne @playnewworld You aren’t understanding the update. It removed the reduction which had everything locked at 2%. Once that happened by default it went back to what it was before whether that was 4- 10%. This is a you issue not territory owner issue. If you can’t afford tax it’s on you.
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s2RX
(@s2adrenaline) reported
@playnewworld We do like challenges. The biggest problem is that these only feel like a challenge when you go in severely under the gear score. Once people have 622+ GS even the hardest levels don't seem very difficult. There shouldn't be anyone beating level 10 on the first week.
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Ebayed
(@Ebayed4) reported
@playnewworld We beat this content over and over again. Remove the damn orbs, reset the mutations, fix pvp. You're getting in the way of playing the game.
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Gnosidan
(@gnosidan) reported
Hey @playnewworld I don't find it a big issue, but... Since Lazarus has reset it's timer twice now to 24 hours, can we get a reset of our orb cds? I feel conflicted to go further in Lazarus or save for the next mutation, and idk when the next mutation is coming.
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Vasilias 🌐
(@VasiliasN7) reported
@playnewworld Fix your ****.
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Snewfie
(@Snewfie) reported
@playnewworld your game is broken Dynasty normal is giving mutated orb wtf
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🦋beth
(@mymomhasadui) reported
@playnewworld are u gonna fix the bug that’s been there for 2 months or no
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jade
(@jadesworld2021) reported
@playnewworld @JediSeventyOne While yall find a balance your loosing all your players I've never seen the servers so dead. And I'm about to join those ranks soon if you guys don't start listening to the players. Consider the new players yall nerfed xp taxes are outrageous and bots are still a problem
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Matre
(@aPmGOD) reported
I have been really patient so far but man, fix your ******* game if you want us to keep playing. @playnewworld
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The Face of 'I Can Fix Him'
(@xCheriNoble) reported
@playnewworld I'm having trouble buying tokens for the premium shop
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TaintedEnder
(@EnderTainted) reported
@playnewworld what’s up with the lag on the server Eden, might have to go play some ESO, the lag has been going on for about a week figure you all would have had it fixed, I know there have been several server restarts but ugh… squad can’t play like this.
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Ludo
(@LudoDirksen) reported
@playnewworld is ur mutated timer broken or did u just extend it for another day without notice
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Gilbert Jérôme
(@GilbertJrme5) reported
@MattSidious @playnewworld It’s not the dev problem if you are unorganized. You can push all territories at the same time to putt all them in war at the same moment… By the way if some yellow wanted to make a war with purple, green guys can help… it’s already possible. Good luck
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TreaBeardGaming 🏳️🌈👬👭🧑🤝🧑
(@TreaBeardGaming) reported
@playnewworld I've already quit the game, let me know when ya'll fix all the bugs, balance, and add some content we can explore. PVP by itself is not content, there are plenty of PVP only games that do it better.
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James Wilkinson
(@jameserwilk) reported
@playnewworld what’s going on with Eden the server keeps lagging and you’ve restarted it like 10 times in the last week.
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Bryan N
(@BNiepielko) reported
@playnewworld Lag detected in entire group every single time. Not worth running anymore atm.
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Lost Tribe
(@LostTribeGG) reported
@playnewworld @tygarlily Thank you! We tried to do wars but that's a "who-knows-who" problem... and after getting denied by so many companies we decided to focus on dungeons. TBH this gave our company a new reason to enjoy @playnewworld
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CHENTE
(@MFCYPH) reported
@playnewworld trying hard to stay on board but your game barely ****** renders anymore and crafting is just not working
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TaintedEnder
(@EnderTainted) reported
@playnewworld what’s up with the lag in the server Eden ?? Must just go play ESO till you guys figure this out has been going on for a week now ugh…
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DarktidePK
(@D4RKT1D3PK) reported
@playnewworld Well, I've seen a lot of greed related to these, so the comment of breaking communities may be valid. Lag has been a major issue. (lost 1 orb and turned a gold into a bronze because of it.) Mutation will not move to the next dungeon on Maramma. Fun, but it's a bandaid.
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secret
(@gacrgygi) reported
@playnewworld Forget the expeditions and fix the lag FFS. Now even war has that OPR movement speed bug. You neglecting pvp. You charge 10$ a month i dont care, just give us bugless lagless PVP game
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Gsxr jeff
(@gsxr_jeff) reported
@8508Smash @playnewworld @kipheo_art You're worried about scoreboards while other classes are worried about their abilities not working correctly... priorities.
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Spacecowboy
(@sambudzicki) reported
@SSBM_Porter @playnewworld Not only bots but musket players using aimbot is a huge issue in the game and with zero consequence
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JohnnyNovember
(@NovemberJohnny) reported
@playnewworld please fix the war board bugs for invasions please.. having people double signing up and not pulling people in properly due to having multiple sign ups by same players. and being removed from warboards after signing up the day prior is frustrating
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Talek
(@IV_Talek) reported
@DvalinDK @playlostark @playnewworld 30-40k per server in Korea, login queue is still chokepoint and most popular servers gonna have multiple hours queues in prime time
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Vega
(@RobertCall5) reported
@playnewworld The 3 postes that actually showd scores should tell you all you need to know. It's totally crap.. stones were already a problem... gee let's add more... gs let's go 25 more points... wow not 25 that sounds way to much 😳 😕 Pvp game. broken as hell war. Economy busted.
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Pre Volatile
(@Volatilestreams) reported
@playnewworld Have y’all heard that we like when y’all fix bugs? Like for example, being able to talk in global after exiting an expedition or OPR ?! Or maybe even fixing the ice gauntlet ? Yea… anyways MUTATORS YAY
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Rat
(@RatWraith10) reported
@JediSeventyOne @playnewworld Lol like they care, they'll pull a Blizzard and not fix the key problems until everyone quits