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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (75%)
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Online Play (13%)
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Glitches (6%)
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Game Crash (6%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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TheCorwan
(@TheCorwan) reported
@playnewworld You need to fix your spawn rates. Aggro mobs like wolves respawn within 5 seconds, others like sheep take 5 minutes.
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Justin - Scibility
(@ScibilityRS) reported
@playnewworld Fix the interaction bug please! it's been 6 hours + no confirmation whatshowever
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Gus
(@GusHimself) reported
@playnewworld did you fix the thing with 3090s
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HaleyBaby✨
(@TheHaleyBaby) reported
@DStheOriginal1 @playnewworld one of my friends found a town FULLLLLLLL of afk people........ Please fix this new world, I waited 3 hrs now.
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Elvis
(@HotChiliCyclop) reported
@playnewworld fix those Lagg Detect kick outs and 1hr queue to get back. I'm spending more time in queue instead of playing.
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DaddyFrankyTV
(@DaddyFrankyShow) reported
@lazyscreamer @Porcupine111 @playnewworld Dude the Alpha Tests showed those Problems the Community was telling this the devs and pubs all Day long for months ... they didnt listn cause they littleraly dont care
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angelomarinho3d
(@angelosuri) reported
@playnewworld are you going to fix the queuing problem? That's very sad. :(
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Benjamin Lee
(@b3njaminl33) reported
@playnewworld @FelixScollen That you believe adding new servers is the solution demonstrates how tone-deaf you are to the real problem.
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Paul Ring
(@Ringod123) reported
@playnewworld We cannot get back into the game after logging off. When we log back on we get put in a "starting area" queue which never goes down, over an hour and a half in this queue (Asgard EU) and i have not gone down even a single position, clearly broken.
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Likalarolatato
(@likalarolatato) reported
@playnewworld fix respawn timer bugs pls my respawn and recall cooldoens are 7 days
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Praveen Ram
(@praveenram1983) reported
@playnewworld The SA servers are free, enjoyed the game, will login tomorrow after I finish my work... This week I try to make time but work just piles up, because of this #pandemic
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Cocktails 🌹🚩
(@molot0vx) reported
@playnewworld Yeah because I’m stuck in the login queue
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dumb rat
(@bigidiiot) reported
@Kotze81 @playnewworld The problem is once the hype dies down those extra servers will die off or have people just transfer to their main servers after the queues are gone
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Unreadymammal
(@unreadymammal) reported
@playnewworld Will there be any kind of compensation for being unable to provide a service to the people who paid for it? You know through sales figures how many people have purchased your game, you’ve done betas and live tests etc, you must have known the demand, yet you still sold it.
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KarrerBorroka - SEdR
(@KarrerBorroka) reported
@NiftyZauper @playnewworld 10h queue is issue? omg.
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Neil Hinder
(@neilhinder) reported
@playnewworld delaying the servers across the world has been what I would call a cockup! If I lived in America I would have been online when the EU servers were up playing in those servers. So you have now created more issues for what I can see is no reason .
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Lassa
(@mom2meagan) reported
@JDinvsesting @playnewworld The same thing happened to my husband. Hope they fix it soon.
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Pue
(@LostarkPue) reported
@playnewworld utopia server have many bug. cant respawn.plz fix or reboot server
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philly_fig
(@fig_philly) reported
@playnewworld any update on the server issues?
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Amber Yust
(@Aiiane) reported
@ijehuey @playnewworld assuming no launch day server issues, which no mmo has ever had ;)
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ProjectGambit1
(@Gambit_Project) reported
@playnewworld idk if this is an issue but the golden rage skin that I got for viewing your streams I never got like I was so excited now I’m heart broken
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Michael Breen
(@mik_br33ny) reported
@playnewworld Got in after a few hours of waiting, played for 15 mins, then had a "lag detected" message accross my screen. Chat was responsive and on time when im sending messages, esc works "unstuck" button and animation worked but i cant move. Restart game, qued@4 then got "que error" nice.
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Likalarolatato
(@likalarolatato) reported
@playnewworld Fix respawn timers bug pls my game has a 7d respawn timer cooldown
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J S
(@Udiscourse) reported
@playnewworld this login queue for new players is a little brutal
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DStheOriginal
(@DStheOriginal1) reported
@TheHaleyBaby @playnewworld That is ridiculous. Good luck though! Hopefully they fix this soon.
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Nathan Britt
(@Xigg92) reported
@playnewworld 11k in queue good god come on, what we’re all the delays for?! Was the server capacity not a clear issue??
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JJ Stevenz
(@jjstevenz) reported
@playnewworld STILL CANT CUE, FAILED 3 TIMES FIX IT or I Will refund!
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Dan Griggs
(@DanGriggs) reported
@playnewworld Have a bug, where my character is in permanent block after swinging sword, or skinning animal. Restart/reinstall did not fix. Happens on all characters.
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Ankh8
(@Ankh811) reported
@playnewworld I'm trying to buy in store but it shows "Error 408 in transaction". I should charge money in Amazon or Steam account to buy New World's marks of fortune?
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Oscar Briceno
(@Oscarstweeter) reported
@playnewworld @bgaffney67 Good excuse. Fix ur **** people bought preordered this game. How were u not prepared ?