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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Online Play (50%)
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Sign in (25%)
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Game Crash (25%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 La Broque |
Game Crash | |
 Seattle |
Sign in | |
 Ahnatal |
Online Play | |
 Bologna |
Online Play | |
 Rosario |
Online Play | |
 Bern |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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SacrificedYou
(@SacrificedYou) reported
@playnewworld Ppl afk are not your problem
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Dylan Andrews
(@Dyyrin) reported
@playnewworld Damn this patch doesn't fix any huge **** with the UI.
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tyllyn
(@tyllyn) reported
@playnewworld Fix the servers please :(
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TurnThePage
(@JesseFelstead) reported
@playnewworld Unable to login to City of Brass server, whats going on over there??
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Ziphy
(@Ziphlol) reported
@playnewworld Any ETA on the fix on token cap not increasing with faction quest upgrades? Currently lvl 60 with a 25k cap on tokens and cannot get the weapons or the chest piece
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Fulo - Owner
(@Fulosophyy) reported
@PapaPulse @playnewworld How is amrine bugged? I've run amrine about 30+ times. Never once had an issue, nor anyone in chat talking about? Also on the most populated server in the game NA East Valhalla?
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Ashlyn
(@CaIIMeAsh) reported
@playnewworld Your login server is down for City of Brass. People cannot connect, but those still logged in can continue to play, and your server status page says everything is fine.
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****
(@realysmartguy) reported
@playnewworld I get mad random lag spikes and it hurts.
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🌈shakesfists🌈VACCINATE🌈BLM🌈ANTIFA🌈
(@ikeptyourcat) reported
@Castled92 @playnewworld I can definitely see lag spikes and disconnects from the world during wars, though, but not this issue I am so mant others are consistently having. It seems we just have to wait until a server fix is issued, which suuuuucks.
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Kip
(@KJaggerX) reported
@SWE_Motorizer @playnewworld I had no problems on beta with 3 people playing on my internet. I alone can’t get on at home now. Glad I can play at work
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SABER
(@ItsSABER_) reported
@Lyrcmck @playnewworld They have already taking multiple steps to lowering queue times and increased a few servers capacity a little bit there is no reason for them to go crazy solving a problem that will naturally be fixed in a week
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brentcopeland
(@brentcopeland) reported
@playnewworld How about an estimate on downtime, and a warning next time. 2hrs in queue to get dropped for maintenance in prime time is frustrating. These are issues figured out a long time ago. Send the EverQuest devs a message, they could really help you with the basics.
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*fusion.*
(@FusionRL_) reported
@PapaPulse @playnewworld @playnewworld ps fix this
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SWE_Motorizer
(@SWE_Motorizer) reported
@KJaggerX @playnewworld The troubleshooting says turn of vpn. A friend had the same issue as me. Lag detected. He started his vpn. And never had the issue since. I bought a month from nordvpn to try. Only played an hour before work but it was during prime time and no lag detected. Gonna test more today
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ItsAdam
(@itsadamuk) reported
@SacrificedYou @playnewworld Funnily enough the solution to their problem is more "new worlds" xD
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lscamaro02
(@nick60073501) reported
@playnewworld fix graphics card bricking??
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Matt Hull
(@Jayhawk865) reported
@playnewworld your game is bugged. Fix it. Amrine Excavation is ******
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Fat Gay Disabled Leftist
(@fatgaydisabled) reported
@Sulsalogan @Lyrcmck @playnewworld Again. Your attitude stems from a mindset of "other customers problems are not my problems". I was on the two most populated servers by pure coincidence. I started day one, when there was no way of knowing. Not caring about other people doesn't make you more right.
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Andrew Nolan
(@PapaPulse) reported
@DanBackslideEsq @Fulosophyy @playnewworld Me personally, I am not having this issue on my server. I have just seen that it is a huge issue on most of the other servers and it seems like it should have been addressed last week
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Mig
(@DanBackslideEsq) reported
@Fulosophyy @PapaPulse @playnewworld Yes, you craft another orb and the dungeon eats it again. Just because you and I aren't having the issue doesn't mean it's not real dude.
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Larsen
(@Larsenontwitch) reported
@playnewworld Any news on tier 5 azoth staff not working in Shattered Mountain?
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fiercekittenz
(@fiercekittenz) reported
@playnewworld “Fixed an issue causing the barrel to not appear in “Pirate Stance” emote” NOOOOOOOOOOOO
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Zyntastic
(@Sarah17863848) reported
@Lyrcmck @Sweaty_Fat_Nerd @playnewworld Its because a more regular flow of in and outgoing players on that server will cause the queues to move along smoothly and more consistently. Ppl who avoid afk bans to not be stuck in queue literally contribute to their own problem.
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Sci-Ky
(@BuddyJB3) reported
@playnewworld Please please please fix the janky combat. Im ok with running the same 5 quest over and over and over but the combat has gotta be better.
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SABER
(@ItsSABER_) reported
@PapaPulse @playnewworld Have not heard of this being a problem… so I would not say half of servers that would be hundreds of servers and half a million players maybe a server or two and they will likely nsturallly fix with this patch your server probably needed a restart
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Mig
(@DanBackslideEsq) reported
@PapaPulse @Fulosophyy @playnewworld On Valhalla, not having the issue myself either, but it's insane that such a gamebreaking issue isn't even being talked about by AGS. Plenty of posts on the official forums with only one response by CS saying they will elevate it, 2 days ago with no follow up.
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Doobie Toob
(@DoobieToob) reported
@playnewworld “Fixed an issue where the abandoning event notification could sometimes persist after the player abandoned the event.” 🤞
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GamersBoD
(@GamersB0D) reported
@playnewworld GPU issues.. are you and the GPU manufacturers going to sit and talk to find out what’s causing so many issues?
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TurnThePage
(@JesseFelstead) reported
@Mikes_gaming90 @playnewworld any update on this? Im having the same issue here
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Wood
(@GamingWWood) reported
@playnewworld Only problem is there are people still in game as you are doing maintenance...? But my game shows I can't enter que. Can you not force kick everyone to start maintenance?