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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (92%)
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Glitches (8%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Mathew Adam Purvis
(@mathewpurvis) reported
@playnewworld Sit through 2000 player queue, game crashes on loading screen. Put back in to 800 player queue because there's no disconnect protection. Can't transfer my character because I have to actually log it in first. Sigh.
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Mike H
(@GuiltyTroll) reported
@playnewworld @JebroUnity Would love to, however whenever I play, I get horrible camera stutter. Could this be a ping issue or an overpopulated server?
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mrGrumpz
(@FcSyR4g3) reported
@playnewworld 2 hour queue, 15 min gameplay then some random crash, and back in queue for even longer, besides that having a good time so far
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Veko
(@Veko74014713) reported
@DannehTV @playnewworld Player problem... Top guilds should switch factions and play with others
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enok
(@3Nok_) reported
@playnewworld hey so if someone gets deployed for 6 months and gets back to playing New World, they aren’t allowed back on the server with their friends? What’s this “didn’t login for 180 days BS?” Are purposefully trying to kill your game?
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Astora Ryder
(@AstoraRyder) reported
@playnewworld How can I transfer server if I can never login cause of the insane queue? is there any other way to transfer?
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Melllow
(@MelllowMood13) reported
@itsagurulife @playnewworld I sank 800hours on launch and it was so disappointing... The videos I've seen recently... It seems to be the same broken game it was before ngl
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Riot Xenogenic
(@Xenogenic) reported
@Gothalion @playnewworld Oh interesting, there will be new servers? Have they addressed the economic issues like crafted items having no value after some point cause there is too much supply etc.?
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jat0rz
(@jat0rz) reported
@Ayo_ItzRed @chibinanu @playnewworld Yeah thats what I was thinking too which sucks it itself. That's why I was debating it. If stuff like that can't be resolved, which is an inherent problem with mmos, might just continue where I left off.
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Saul Diaz
(@ilainon) reported
@playnewworld Why instead of doing this, you guys don't expend the valuable time fixing what's broken with the game?
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Travis
(@brnkco) reported
@playnewworld Just logged in after a long time of not playing, and I only have 1 character, but I'm getting the "You can only have 1 character per World Set" error. I don't have any other characters on any other worlds or anything. What's the deal? Thanks.
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Banzai Badger 💚
(@Bonzai_Badger) reported
@playnewworld Nope. The server lag is still crap.
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Tristan Allain
(@TristanAllain73) reported
@jenntacles_ @playnewworld This looks like @DrLupo hoarding problem on Tarkov! 👀
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Tyranthin
(@Warhead42) reported
I played @playnewworld last year at launch and had a lot of fun. I did not, however, appreciate being an alpha tester for a broken, buggy, unfinished game. The last year has seen lots of fixes and improvements, so it may be time to return for Fresh Start servers on November 2nd.
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No one
(@frighters88) reported
@HyptonicMuffins @ilainon @playnewworld No no.....he paid for the broken game. The game that has been broken since it was released we all did
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santiago
(@satanikk1) reported
@playnewworld @TheBDLG @iamredbyrd hello, good afternoon, I wanted to communicate with us because I have a problem with my account... and the web service only responds to a robot... could we contact you?
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Adeptio 🪄 Σ
(@AdeptioScientia) reported
@playnewworld FIX THE SERVERS 400+ PEOPLE@QUEUE WTF
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WizardXeze
(@WizardXeze) reported
@JebroUnity @playnewworld "Release now, patch it later." and people cheer like they are saints when they fix something that should have worked Day 0 🙄 I will just wait until I see Jebro's review about "fixed" New World and then flip a coin if I will considered giving New World a Chance yet.
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🔴 Nez949 🔴
(@Nez949) reported
@hankthetank089 @playnewworld This should not be an issue in any MMORPG environment imo. I Hope it gets addressed.
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adm
(@addccp) reported
@Valakivi @playnewworld @rta Fresh servers wont help with these issues. They are happening on empty servers as well. Altough a bit less frequent. Still a pain if you wanan pvp seriously.
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Basse
(@Raygun990) reported
@playnewworld Fix game
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Bambi
(@BambiMarieBee) reported
@playnewworld I was permabanned after playing 442 hours in game. I'm being accused of cheating. I haven't installed anything new on my pc. I was able to open the game, got a que, received an error for files, checked integrity, relaunched game and was told I was banned. Appealing did nothing.
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Lorran Gomes
(@Lorran_Gomes_) reported
@playnewworld @TheBDLG @iamredbyrd Another NERF in musket ? What are yours problem with musket ? Or are accepting streamer crying about musket ?
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Saul Diaz
(@ilainon) reported
@HyptonicMuffins @frighters88 @playnewworld ok. i am not using or got the skin. Is not too much to ask they give priority to fix stuff
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FeralForlorn
(@FeralForlorn) reported
@playnewworld the game still has the same basic fundamental issues as it did on release. fix those before asking people to return.
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santiago
(@satanikk1) reported
@playnewworld hello, good afternoon, I wanted to communicate with us because I have a problem with my account... and the web service only responds to a robot... could we contact you?
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Readergeek
(@reader_geek) reported
@Fatalsnare @JebroUnity @playnewworld I've never had a problem with my character looking ready to go.
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Saul Diaz
(@ilainon) reported
@denitrifi @playnewworld Apparently.. because there is stuff broken since day 1.
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EddeDre
(@EddeDre) reported
@SnootyWizard @Gothalion @playnewworld Oh that could be an issue lol
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NoT ToDaY
(@WinOrGoHome7) reported
@DannehTV @playnewworld that's why i think guilds should only own 1 territory, if u pay attention only 2 different logos own all map, the problem shell companies...