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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Online Play (50%)
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Sign in (25%)
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Game Crash (25%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 La Broque |
Game Crash | |
 Seattle |
Sign in | |
 Ahnatal |
Online Play | |
 Bologna |
Online Play | |
 Rosario |
Online Play | |
 Bern |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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koopk1
(@koopk1) reported
@playnewworld Sad that a "major update" is just fixing issues that the game should have never launched with. Game was still in beta at launch
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Pancho Villa
(@DumpNFL) reported
@playnewworld I still remember the days Way back when...🤔When WoW had all them bugs but Lousy customer service and didn't give a **** about all the complaints because all you Crack WoW ****** took it up the Wahoo and said "thank you sir, may I have another" and still gave them $ pay to play
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Dreamtrip
(@Dreamtrip77) reported
@LiamH6892 @playnewworld they said themselves they ****** up the areas. So saying it aint broken doesnt make sense. They buffed certain mobs in certain areas, where it wasnt intended to happen
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Anxrch
(@Anxrchh) reported
@telosv2 @playnewworld idk what ******** you're complaining about but they're fixing every issue I know of
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Chaos Tourist Tel.OS
(@telosv2) reported
@Mekceg @playnewworld Most important thing is dungeons and end game grinds. Things they btoke in the void gauntlet patch, admitted they overtuned, then did mot fix.
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King_Totems
(@King_Totems) reported
@playnewworld More bug fixes? We could be playing this game for 3 years before you fix your bugs. Explain the plains for endgame content. More and more people are quitting due to lack of content and inability to balance the weapons. WM farming IS NOT ENDGAME CONTENT!
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QuaaludeKillem
(@QuaaludeZKillem) reported
@playnewworld Can we fix my account not being able to login, connection error everytime. Says you have been kicked from the game. I have done all the steps that have been provided and put a ticket in. Ludez. Castle of Steel.
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=3 | Pemo
(@Pemocity) reported
@playnewworld It's too late... Game is dead/too-broken, sadly. Took me 3.5 months to realize. Thankyou for that time, though! 👍👍
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divine_
(@divine_PSYCHO) reported
@playnewworld Didn't see anything about fixing crashes. Game crashes constantly since the last update. Game crash to desktop and full pc lock up with occasional blue screen.
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Brynn Woods
(@brynnwoodswins) reported
@playnewworld Then the January patch will address the issues that arose from the December patch .
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Waffle McGillicutty
(@WaffleMcG) reported
@playnewworld Absolutely embarrassing. Whole update does nothing but fix half of the problems they created themselves with their own patch. Also, did anyone notice THEY SAID NOTHING ABOUT FIXING DUPING. THEY SIMPLY TURNED THE FURNITURE BACK ON!
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Tzunny
(@TzunnyNIB) reported
@playnewworld Please fix your game client, most of the settings (especially for the chat window) i have the make them everytime, are not saving ffs...
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here to laugh
(@n0tparticular) reported
@LukamiNZ @playnewworld I will add that I've never seen a game run into so many significant issues in such a short period—every update results in several significant exploits that risk game integrity. There's little, if any, foresight. I'll be shocked if the game lasts a year.
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Chaos Tourist Tel.OS
(@telosv2) reported
@Anxrchh @playnewworld Where did they mention severely overtuning outdoor elites to have drastically more HP and hit dramatically harder than before the patch, am issue that has all but killed 50+ and endgame content? I'm looking but don't see it. It was mentioned in a post-patch forum post, but -
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🦁 Ams 🦁
(@soulseared) reported
@robdavidg1375 @playnewworld If you needed say 10 items at current tier to level, or 30 old tiers. Making it so you now need 20 current tier items is not fixing the problem. You now need 120 old tier but instead of 10 current tier you now need 20 because they didn’t uplift the current tier XP.
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Imaginarium
(@Imagina79982216) reported
@betwixtthebuns @LukamiNZ @playnewworld I think you're talking to the wrong person. Because I'm the one saying how broken the game is and full of problems. And it's not just 'end game" this game doesn't even have end game, it has repetitive dungeon runs and elite runs. It's boring AF.
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Josh McCormack
(@doomslang) reported
@playnewworld Then the next update will focus on fixing some of the issues that were caused from this update.
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Redz
(@Ayo_ItzRed) reported
@St1ckyDr4wz @PantherLmfao @playnewworld See that’s a good point….problem is the majority of you are nothing but toxic because you are so unhappy with the game, the ones that aren’t toxic, always throw out these type of comments “”I quit a while back but hey, here I am”” we’ve seen it too many times now
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FΛKKIП
(@FAKKIN_) reported
@playnewworld How is it possible you didn't fix yet the war problems, we rise influence for hours and than we can't declare war, and yes we made much more than just 10%, we made 90%, this happend a lot of times, it's been 2 months and not yet fixed, wake up Amazon, your game is dying
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hauntedballooncloud
(@00TMH00) reported
@playnewworld Re-enabled trading, moving, and salvaging of furnishings/housing items. Does this mean there is a fix for that duping problem or is it just being re-enabled because it’s been down for too long?
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Massack
(@Massack_Gaming) reported
@playnewworld I appreciate these updates, that said just gonna post my wishlist for fixes: -Chat issue once entering a dungeon -Several armor chest pieces no longer displaying dye -Resource nodes do not show on compass after groups/dungeons -increase incentive for level 60s to do board quests
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ナオミ nada
(@KindToAllKinds) reported
@playnewworld Pretty decent patch tbh, but you guys are running out of time to make the changes needed to keep people playin and bring back those who left. Everything fix-wise is too little too late. And there isn't enough end-game pvx content to keep people from overlooking the problems.
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LiamH
(@LiamH6892) reported
@Dreamtrip77 @playnewworld that area of the game isn't broken, that's just how its designed to be, it just sucks that your currently on a dead server. I've been on Bifrost since launch with no issues playing in those areas. hopefully you get a server merge soon to fix it for you :)
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Dreamtrip
(@Dreamtrip77) reported
@BG_Locet @playnewworld Also they said that elite chests and chests in those areas were broken, im sorry but its crazy you get 7 iron arrows out of chests in lvl 60 areas, you would think they would at least drop starmetal arrows.
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SomeoneSomethingSomewhere
(@Irenicus71) reported
@minofwarhammer @playnewworld Not my problem dude, I'm not the one whining.
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Dreamtrip
(@Dreamtrip77) reported
@LiamH6892 @playnewworld Also they said that elite chests and chests in those areas were broken, im sorry but its crazy you get 7 iron arrows out of chests in lvl 60 areas, you would think they would at least drop starmetal arrows.
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Nathan Mieth
(@KnightSpite91) reported
@playnewworld You sure the update didn't start sooner for US east eden? can't login due to server maintenance apparently
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chris
(@chris91820336) reported
@playnewworld I lost hope for this game.. More broken things incoming guys lol.
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Sergio
(@I_am_HntR) reported
@playnewworld Fix the mages
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Craig Carr
(@icraigula) reported
@playnewworld Perhaps you should fix companies changing names to reset influence in areas