New World

Is New World down?

No problems detected

If you are having issues, please submit a report below.

New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 01/14/2026 12:35

At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Sign in (92%)

    Sign in (92%)

  2. Glitches (8%)

    Glitches (8%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • theCRE4MPIE CRE4MPIE (@theCRE4MPIE) reported

    @playnewworld Just jumped back to check out the latest “fixes” just to be faced with several other new issues :( lagging , stuttering , people@with stun immunity bug , movement bugs and more … it’s been fun, but I’m done now.

  • Brian0414 Brian (@Brian0414) reported

    @playnewworld @pinayontwitch new world PLEASE help with mine I have been waiting for it for multiple days after claiming it..sent messages.. no problem with the previous drops..

  • s2adrenaline s2RX (@s2adrenaline) reported

    @playnewworld Can we have any explanation as to what the critical issue being fixed is? Seems like it would need to be very important to do it during peak hours instead of the off hours.

  • Blizski88 Bliz88 (@Blizski88) reported

    @Novares8 @playnewworld This isn't new worlds issue you dumbass, this is twitches issue

  • Jabberwooky1 Jabberwooky (@Jabberwooky1) reported

    @playnewworld And yet I can't find a single channel with drops working atm and everyone I did check out says it's broken atm... sounds about right... let me go back to not playing New World but good attempt to getting people back but again fall short.

  • metfansareweird Pack Addict (@metfansareweird) reported

    @playnewworld Dead world/ broken world

  • Seraphimkaylore 🔴Live ttv/SeraphimJBS | (@Seraphimkaylore) reported

    @playnewworld Drops are STILL not working & no one at @AMZNGameStudios is responding. I'm a streamer who is part of the creator program & the drops are not working. 5 hours into my stream with no assured drops. Wtf?

  • xdannox Daniel (@xdannox) reported

    @playnewworld Drops have been broken all day

  • ShultsGaming Shults ⚔️ (@ShultsGaming) reported

    @playnewworld Currently, drop are NOT working on any streamer. Server issue?

  • NiNjaSDyNasTy Ninjas Dynasty 🇺🇸 (@NiNjaSDyNasTy) reported

    @playnewworld On top of that. Might want to fix the trader at shattered mountain. Keeps kicking people out of the trader menu. And while this is down. Have some bug fixes. Each time you shut down the server. Always have bug fixes. Don’t just shut it down. Let it take about 2hrs that’s fine.

  • NiNjaSDyNasTy Ninjas Dynasty 🇺🇸 (@NiNjaSDyNasTy) reported

    @playnewworld so here’s my issue. I am not the one who duped items in game. But I know someone who did just to see how easy it was to do. This is a glitch of the game and shouldn’t be exploited. However it’s also a glitch that needs to be fixed asap. With that being said.

  • defmetal1 defmetal (@defmetal1) reported

    @playnewworld can you issue some visible guidance on your declaration system? My company has lost 25 declarations in a row, and 100 very hardcore active players are almost ready to quit due to this. We need to understand the mechanics, as we feel like we are stuck? #newworldmmo

  • duckcatdog 🐕 (@duckcatdog) reported

    @playnewworld fix your damn skill queue system, or rather erase it. pvp game is really clunky and unresponsive

  • xJosephOsuna Joseph M Osuna (@xJosephOsuna) reported

    @playnewworld Not working...

  • caimanguera Philip Ettrich (@caimanguera) reported

    @playnewworld Bro, i love the game but wtf. New world belongs to Amazon, twitch belongs to Amazon. Even tho you have problems with that

  • NiNjaSDyNasTy Ninjas Dynasty 🇺🇸 (@NiNjaSDyNasTy) reported

    @playnewworld When you do your down time. You guys should really fix OPR for real. Hitting someone don’t work much. As a healer we can’t heal much anymore since we got nerfed. And our hits goes through players. I then switched to great ace and war hammer. My hits goes through them again.

  • NiNjaSDyNasTy Ninjas Dynasty 🇺🇸 (@NiNjaSDyNasTy) reported

    @playnewworld Just fix the bugs each time you do shut it down. I don’t care if you shut this game down for a whole week or 2. As long as you fix bugs. Then worry bout content and then skins. I like to play opr but not being able to hit someone sucks. They not even dodging. It’s crazy.

  • santipanda1 Santiago Castellanos (@santipanda1) reported

    @playnewworld Drops are not working yet, fix that pls

  • JettsonMr 𝓜𝓻 𝓙𝓮𝓽𝓽𝓼𝓸𝓷 (@JettsonMr) reported

    umm @playnewworld drops are not live, its been like 2 hours can you please fix this?

  • rightiibeararms Rightiibeararms (@rightiibeararms) reported

    @playnewworld is there a reason the drops are not working properly?

  • wolvestooth Wolvestooth (@wolvestooth) reported

    @playnewworld Except it's not working for many people right now. I luckily got it from one of the few streamers you gave it to. Some official word on the forums and here would be appreciated.

  • EruEllimist Eru Ellimist Entreri (@EruEllimist) reported

    @playnewworld I told you things would go poorly post launch as a result of your handling of the Auto-Ban & other issues. How are you liking the deadmans switches now that they are constantly impacting your development? (:

  • Dadkill Jordan (@Dadkill) reported

    @EnochRPG @playnewworld It's not a bug. You need gold from M6 to M10 to move in. Just a text/explanation issue.

  • nummularius_ nummularius (@nummularius_) reported

    @playnewworld ttv/nummularius streaming a 24 hour to promote this... but it's still not working for my viewers... any help?

  • nummularius_ nummularius (@nummularius_) reported

    @playnewworld ttv/nummularius... running a 24 hour stream to promote this... not working for my viewers... any help?

  • lillithra Lillithra (@lillithra) reported

    @playnewworld im not getting any, thin ktis still broken.

  • PsyGigante p s Y (@PsyGigante) reported

    @playnewworld desync fix??????

  • NiNjaSDyNasTy Ninjas Dynasty 🇺🇸 (@NiNjaSDyNasTy) reported

    @playnewworld so here’s my issue. I am not the one who duped items in game. But I know someone who did just to see how easy it was to do. This is a glitch of the game and shouldn’t be exploited. However it’s also a glitch that needs to be fixed asap. With that being said.

  • OuchPotato1 OuchPotato (@OuchPotato1) reported

    @playnewworld Critical issues , the entire game is broken , I find bugs every day....I had been submitting tickets , but I spent more time finding bugs than playing so I stopped .....

  • AngelNea_ Angel (@AngelNea_) reported

    @playnewworld Please fix your drops, we didn’t have access to them today at all.