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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (92%)
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Glitches (8%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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BOGZ
(@Its_Bogz) reported
@playnewworld should release separate app’s for faction chats so I can stay tuned in while off the game. I know what you’re thinking, “BUT, SPIES!” You would simply use your same login info for whatever you purchased the game through to link your account! This would be ELITE! 😫
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Draxido
(@AomoriWp) reported
@pabloelchelero @playnewworld the problem is not only about full servers but people are not gonna be able to change regions aswell
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TheRealTotem
(@totem_irl) reported
@KINGof603 @playnewworld Dam lol server lag during war is crazy I feel you but dam I see you I see you
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The Little Fish Head
(@fishhead_gaming) reported
@playnewworld has the ice guantlet been changed? cant cast "Ice Storm" then change to life staff any more with it continuing. also as a healer i do not want my camera wooshing around whilst i pick a person to heal i need to focus on the opponents.. is this getting a fix?
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Spoony One
(@WhatsAPaladin) reported
@playnewworld Can you fix the fishing quest.. i am level 100 fishing but your game isn't ticking off that i have achieved this and i spent 24 hours fishing for this.
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Draxido
(@AomoriWp) reported
@playnewworld now it turns out you are not able to change regions, so EVERYBODY is screwed equally, none EU players can switch to EU, no EAST players can switch to WEST or viceversa, do you see the problem now @playnewworld ?
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Wallas Santana
(@wlsantanna) reported
@playnewworld The game is causing video loss after a while when playing with Vega graphics, tried w gtx 970 and had no problem, tested with Windows 10 20h2/Windows 11 final build
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Christian Carter
(@SeeingDouuble) reported
@playnewworld Fix your mob spawns in Reekwater, kinda pathetic
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KINGof603
(@KINGof603) reported
@totem_irl @playnewworld We had our first war last night, I went 9 kills 23 deaths 141 assist and did 1.2m damage. Server lag was so unreal that people looked like they where standing still and bam you died without seeing anything.
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Steamworkplz
(@steamworkplz) reported
@Asmongold @playnewworld STOP CRYING BABBY REROLL WITH A FRIENDS Problem sloved
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Mitsuri Kanroji
(@mitsuriiguro) reported
@playnewworld @primegaming pls fix the commander token caps to 50k......
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JukezMcDuk
(@JukezMcDuk) reported
@playnewworld can you guys fix the guild message feature? When you try to type a message and hit the letter M or any other letter on the top of the UI it closes the guild message out.
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Billy’s Valor
(@BlueMtns1) reported
@playnewworld Don’t join guys, you’ll put in a week worth of time into this game just for everything you did it get bugged and wiped away, they don’t fix bugs and don’t give a **** about player base. Stay away before you get sucked in and spit out like the rest of us.
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Sedgythurgo
(@Sedgythurgo) reported
@playnewworld fix outpost rush queues I beg
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.
(@13fzi) reported
@_evloseR @playnewworld @newworldforge how did you fix it
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Rukas :)
(@lukaraujo) reported
@playnewworld You realize that we have 21 servers with less than 1k players on SA, yet we're the region with the most locked servers worldwide? are you guys thinking about this at all? Everything you've been doing has been damage control and even your 1.0.1 hotfix didn't fix ****
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Fivo Asia
(@fivoasia) reported
@JeffBezos @playnewworld Less than two weeks into the game and AGS proves their software engineers cannot even transfer a database object after instructing its customers to break 20+ year relationships while they "fix" things; and then telling the users they will not fix things. #NewWorldMMO
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James Wash
(@Washy_J88) reported
@playnewworld @spiketheimpaler Your managing to find the time to respond to people and yet ignoring all the players stick on different regions who followed your advice!! Can we have a solution or at the very least address the issue and respond to us!!
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KINGof603
(@KINGof603) reported
@totem_irl @playnewworld You’d think being Amazon and Amazon dedicated servers it could handle a invasion, and a war with a bunch of people using ice gauntlets to lag the server up. “Know issue” they’re working on it.
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James Wash
(@Washy_J88) reported
@playnewworld @FreedomAlehandr @playnewworld why are you not responding to any of the players trapped on different regions as per your advice. Come up with a solution for the problem you created or at least acknowledge the issue.
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James Wash
(@Washy_J88) reported
@playnewworld @will90184963 Can you address the issue of people stuck on different regions who followed your advice and come up with a solution. Or at the very least respond and acknowledge the issue!!
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Chris Sanders
(@ChrisSa92526473) reported
@playnewworld you really need to work on your servers i play eso with 230 ping and it runs god dam smooth has hell.your game i play on 220ping and its lag and rubberbanding short out your god dam **** or make servers world wide
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Kaitlyn Johnson
(@KaitieLynn191) reported
@myviewoflife_ @playnewworld i have zero issues and dont even have anything high end lol
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Peajayz
(@Peajayzttv) reported
@playnewworld How about you fix your ******* game. You said this was a pvp game yet cant do any structured pvp till max level and all we have at 60 is outpost rush and wars???? people within the world dont even have pvp enabled. I timed it and u find one person an hour. u suck!
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Daniel Hayes
(@Danxbox44) reported
I can legitimately say my faction caused our @playnewworld server to crash
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🥸
(@_Qui_xotic_) reported
It seems like @playnewworld isn’t addressing issues with the game fast enough at all
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Joao Garcez
(@GuigarcezBR) reported
@playnewworld The queue errors and resets are getting out of hand. Please fix it guys. Waiting for hours just to get reset is extremely annoying.
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Draxido
(@AomoriWp) reported
@playnewworld 2-------- now it turns out you are not able to change regions, so EVERYBODY is screwed equally, none EU players can switch to EU, no EAST players can switch to WEST or viceversa, do you see the problem now @playnewworld ?
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Treej
(@Treej720) reported
@playnewworld It’s kind of hard to carve my destiny when I can’t even join a queue into a world. Fix your game.
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best-sniper
(@bestsniper20k) reported
@playnewworld is there currently any issue with the servers in eu ? Because it is so lagging never happened to me before. World Sanor