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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (86%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Endagitaget
(@Endagitaget2) reported
@playnewworld Managed to get to level 15 before uninstalling this game. Not even in game issues that made me do this but the constant queue times. Made it a living hell
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Banzai Badger 💚
(@Bonzai_Badger) reported
@playnewworld Additional servers isn't going to help the bad server lag you already had when the servers were nearly empty of people.
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Littlewind
(@__Littlewind) reported
I've been a glass-is-half-full player since launch, @playnewworld. But you are making the SAME mistakes-- overcrowded servers, lag, disconnects, long queues-- again. Do better. Your loyal followers have limits.
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Kryptokills
(@Kryptokills) reported
@playnewworld was this a planned outage on Maramma?
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Shults ⚔️
(@ShultsGaming) reported
@playnewworld Additional servers isn't the issue. The issue is you don't have cross play in dungeons and other instances activities between servers in certain regions. Opening more servers just means you need a healthy playerbase. Cross play between servers solves that issue.
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Eric J. Peterson
(@EricJPeterson2) reported
@playnewworld And your forums doesn't allow access using Amazon prime login. Even change the pw and it keeps giving me the message wrong pw. I can login to Amazon Prime using the new pw but game doesn't allow.
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TrickTree
(@ArtSerov1) reported
@hamburgseasy @playnewworld Ah the old "Im not having issues so nobody is"
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Rob
(@robert_kallman) reported
@playnewworld Trash game! Fix your bugs PLEASE! transport to my house and cant get out… need to restart the game and stuck in queue AGAIN! There are bugs still in the game that has been there from day 1. Wtf are the devs doing? Not working, thats for sure!
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Rob
(@robert_kallman) reported
@playnewworld Fix your bugs. Prioritize for the love of god!
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Omar -w-/
(@FacuWahnish) reported
@playnewworld Could you please fix the Queue im 1 then 12, then 3 then 7 then 1 again then 17 and so on Im waiting for hours now, what is going oooooon
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Spartaanzz
(@Spartaanzz1) reported
@playnewworld hey new world ! can we plz stop these login ques on Nysa! I legit came back from work to play the game.... now i am in que for over 2hours.... I cant even play the damm game ....
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BarefootBunny
(@BarefootBunBun) reported
@Cynascends @slaysomecheeks @playnewworld I was actually able to farm some things for myself without buying it on the lower pop server before they smashed us into a huge population. Now there are waiting lines & nothing to farm from over crowding plus alot of lag and crashes for people. Servers dont need to be heavy pop.
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Eric J. Peterson
(@EricJPeterson2) reported
@playnewworld The new PTS update isn't allowing access to the server? Gives this message: Connection Error Error code: Could not connect to server: Unknown file version {assets\datastrim-part37.pak}
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Kevin Lupo
(@GiniroRyu) reported
@playnewworld Even after this most recent update, the issue with the Queue numbers are not being addressed. They just decide to randomly do whatever they want. You'll be position 1 then suddenly 45...then 12 then 32...and they just keep shifting.
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Mousze
(@oscargranelli) reported
@playnewworld So I wanted to give the game another go after the news and the Asmongold videos on it, but I've been stuck in a login queue at spot 85 for 40 minutes. Is the game not playable or?
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NGX
(@NGX96644442) reported
@playnewworld Fix the Lag and it is so frustrating also losing connection because of this 😩
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ComicBooksPlus
(@4ColorCrack) reported
@playnewworld > because of the reduced exp for lvl-ing isn't that hard. I know economy is a issue too but then it makes more sense to wait till the release their solution for mega companies cause now they could buy the land & corner the market like before. These are also not long term solution
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Velus
(@_Velus_) reported
@playnewworld I wanna play with my friends who are new to the game so badly but I don't want to make another character just to do it and I don't want to transfer my world. I feel like there needs to be some fix to issues like this in the next update that can't be abused.
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Halvar 🍺
(@ItsHalvar) reported
@playnewworld How about expanding the servers instead of just making more? please? one of your biggest issues atm is that you're HEAVILY separating players. LET UIS ALL PLAY TOGETHER PLEASE
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Junaid Jawed
(@DaijinEpicness) reported
@Pluto7584 @playnewworld It’s just sad. I love the game but can’t play it to its full potential due to ping issues. I just end up farming nodes just to not get mad at myself during PvP.
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HisNastiness
(@HisNastyness) reported
@playnewworld @Blizzard_Ent Wooooaahh look someone actually thought new content would drive more players back to the game?! I didnt know it was allowed to solve this problem in a reasonable amount of time!
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Pedro305
(@mmapedroalfonso) reported
@playnewworld Also I hope you guys aware there’s music issues in many dungeons. There’s no music in dungeons.
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Anthony Harper
(@antharper11) reported
@playnewworld Two nights in a row, I've attempted to login only to be met with 500+ people in queue. I know there's an influx of people due to the incoming update, but if you want this game to be successful you have got to get these server issues under control.
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Attila DUX
(@iHcBxMW) reported
@ParfaxGaming @mirket2020 @playnewworld Why in Lords name would they increase cap? Maybe 2500 is enough but damn people saying 5k?? Everyones gonna start complaining about server lag
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Andy
(@AndyNicolaides) reported
Im going to have to concede defeat with getting @playnewworld working on my Steam Deck. It loads just fine but will not connect. It’s an issue with my router / mesh network but I’ve no idea what, or how to fix it now.
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Kevin Lupo
(@GiniroRyu) reported
And NO ONE from @playnewworld is addressing this, no comments, no anything and I even submitted a video to you all showing the issue. This is becoming tiresome and it really shows how little New World actually cares about its players.
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Lavick81
(@Lavick81) reported
@playnewworld Not coming back to New World unless their are fresh start servers with no transfers allowed, just too much gold duping issues
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TRintercan
(@rintercan) reported
@playnewworld how about pushing updates fix your ******* game i literally died now stuck im ******* stuck in a 6 hour que. fix it or shut down
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G5🇺🇸💪🏾
(@G5ToxicKing) reported
@robert_kallman @playnewworld They always fix bugs, you would know that if you actually played the game
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Elon's Musk
(@Techpaste) reported
@AndyNicolaides @playnewworld Download cloud flare vpn. It's free and connects straight away. I had the same problem.