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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (86%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Førth
(@forth_online) reported
@playnewworld You really wanna tell me that I had to share the queue with 7.988 people to get an error and I have to go through all of this again?
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Shadow the Innkeep
(@InnkeepShadow) reported
Since @playnewworld has chosen to be difficult today from long queues to being blocked form login with an accusation of suspicious software I know for a fact I do not have (game broke after update bc ofc it did), I'm going back to @GuildWars2 where I have none of these problems.
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DK
(@NoKeyxD) reported
@playnewworld FIx the Heartforge Guardian omg
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Closdra
(@Closdra) reported
@playnewworld I was number 1 in queue and I got a server error great job Amazon
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sixs
(@SlXSTV) reported
MY GAME KEEPS CRASHING @playnewworld Do we know the issue why? Keep getting "login failed" or "wrong file downloaded" when all I did was simply update the game.
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Nassyy
(@Nassyy1) reported
@MiracleL0L @playnewworld IT's still an issue. Can you please fix it @playnewworld
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Rappy2006
(@rappy2006) reported
@playnewworld I really wanted to play the game today with my friends but you are still not able to solve the que problems. The same as the game started last year. I think you underestimated the player base and learned nothing from the past. Omegasad
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Triv.
(@Swedest) reported
@playnewworld I literally got to spot number 1 in queue, get an error and got sent back to the menu only to end up being number 1143 in a new queue. Nice.
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Tina Stegelmann
(@TinaStegelmann) reported
@DeliveryPandaa @playnewworld I get the same error
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Jimmy Poulsen
(@JimmyPoulsen1) reported
@playnewworld Please fix Overseer Zane on Gawain and probably also a lot of other servers. There are so many people that cant progress main story because he is bugged.
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kevin hu
(@kevinhu59648398) reported
@playnewworld A number of players have logging in issue, the system says we have internet connection issue.
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james
(@jamesja06142026) reported
@Pur3Pineapples @playnewworld and then for those players to be forced to go through the que multiple times because they get error codes on a game that's years old :D
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Francesca Lace
(@FrancescaLace93) reported
@playnewworld Been sat in a 4000+ long queue got to 16 people in front of me and got an error now back at the end of the queue
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ExoSage
(@ExoSagePlays) reported
@YT_Trouble982 @playnewworld Had the same issue, verifying the files on steam fixed it for me.
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Wickidbliss
(@IamWickidbliss) reported
@playnewworld wait in Q for 2hrs get error cant join something bout data.apk missing, verify game files, all good. wait another hr 45 same thing. like wtf. verified again all files check good yet still saying im missing some data. I'll copy error nxt time
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Corey
(@NegativeCorey) reported
@playnewworld I sit in queue for an hour and a half. It goes to put me in... "server connection error". Put into 2000 queue. Have to verify game files after I already updated. Your game is and always will be dogshit. @amazongames
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Carto
(@Game_Dev_Carto) reported
@imBronana @OnDeck @playnewworld Honestly, it's doing a good job. The biggest issue is the home network adjustment. I had to disable any sort of power saver options for my wifi router for it to connect. Cities in game can cause crashes, lots going on for shared RAM. Out in the open world tho it's really solid.
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Jake
(@ClaretyTweets) reported
@playnewworld duuuuude! I was sitting in queue and got to 17th and got a connection error notice and had to re queue? What’s up with that? Not my internet
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Daedric Abyss
(@8lue_Dra6on) reported
Is Delos having issues? @playnewworld #NewWorldMMO
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Jay 🤘🏻😎🤘🏻🇺🇸 #RandomActOfCoolness
(@StrokerAceKid) reported
@playnewworld I thought this would be a cool game . Not just a " Waiting to login" sim game .
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BigPapaJames
(@BiggPapaJames) reported
@playnewworld please open up servers on NA east that have not hit max population, specifically Myrddin. They also have no queue. Trying to play with a group, but could not login earlier due to work and irl.
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Thomas Bekemeier
(@ThomasBekemeier) reported
@playnewworld After 2 and half hours of waiting I Get 53 is que and get a error code then go back to que I’m 4458 yeah this game is still run like crap 👌 great game you got here fix your shxt and put me back in place in Que I’m not waiting another 2 god damn hours
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Poulette
(@Poulette_QC) reported
@playnewworld 2+ hours in cue only to get to number 1 and then get an error message and have re try and end up being 1600 in cue **** that
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WolfpackCasey
(@WolfpackCasey) reported
@playnewworld What's up with your login queue? I chose a fresh server, that only had Med pop. Showed 700 people in it. I create a character, and I am now in a 750 person queue? That's not how it should work. @amazon
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Van
(@Professor_RPG) reported
Oh **** you @playnewworld i waited hours in queue just for the game to crash. fix your ****
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Raylan
(@RaylanGaming) reported
@playnewworld Anyone know how to fix file not found error? I verified files and restarted game/pc been in que three times….
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The Pagan Physicist
(@PaganPhysicist) reported
@playnewworld Nothing like *not* addressing the issue from launch of being unable to even create a ******* character to join the log in queue.
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Thomas Bekemeier
(@ThomasBekemeier) reported
@playnewworld After 2 and half hours of waiting I Get 53 is que and get a error code then go back to que I’m 4458 yeah this game is still run like crap 👌 great game you got here not playing now
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razshoots
(@razshoots) reported
@playnewworld diamond gypsum -- pls fix
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Førth
(@forth_online) reported
@playnewworld You really wanna tell me that I had 7.988 people in the queue to get an error?