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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (80%)
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Online Play (7%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Jack McGuinness
(@IJGamerJack) reported
@playnewworld Fix server transfers please, we are not even playing anymore until we can play together, there's no point in completing an MMO solo then joining your friends
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Lakez
(@Lakez_) reported
@playnewworld who can anyone talk to about the issues with the game, exploits not being fixed, non bans on exploiters:ori nodes infinite respawn etc. Lag unplayable wars. If you say to post on the forums I’m deleting the game. We have not gotten a response from anyone yet 1/2
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Galactic Knight
(@GalacticKnight9) reported
@OpiaDidact @playnewworld @Streetbfan Bruh, why don't you just take a chill pill.. it's not hard to create a template from already made artwork to carve on a pumpkin a bit harder to code and fix bugs etc on servers. Can you do it? The game is baby brand new. Chill. 😱🤷
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Aodan
(@AodanTV) reported
If @playnewworld doesn't open up Outpost Rush and fix the terrible desync in wars soon, I don't see myself continuing to play. The core 2 aspects of PvP are disabled or has horrible desync that favors attackers. My company has given up on land ownership at this point.
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Uncledyy
(@uncledyy) reported
@playnewworld yow new world ? what happen to ur world now ? its broken, i cant even take the pvp quest and they fighting inside the settlement ?????
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Monkeyman
(@shootmeintheleg) reported
Dear #newworld, the hype will be over soon, beter fix the issues soon as a pop will go down bcz of your inability to fix bugs and transfer swaps. Faction token bug Server transfers @playnewworld
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Ron Fairley
(@ron_fairley) reported
@playnewworld Could someone please address the trial of the cabalist quest bug that has many players unable to advance faction rep without re starting a time sink quest chain . This is a main story line quest and has been broken from day one .
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MansourAyan
(@ByanAyan) reported
@playnewworld how about more essentials less cosmetics fix the bugs, work on server's transfer, read the damn feedbacks don't ignore your players
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Tea Fren
(@TeaaaVice) reported
@playnewworld @TheHebroohammr Why would I want to transfer from one broken world to another when I can just transfer to a new functional game?
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OP
(@The_OriginalAF) reported
@playnewworld How about you fix your game, purposely exploiting wars, we cant even play in a war now and hold anything since people are finding out about the server lag spike on points and capping every single town by just lagging out the server.. 5 years on a game and we still get this.
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Lakez
(@Lakez_) reported
You’re letting exploiting happen due to broken systems that are not fixed. It’s so bad people are mad in global chat bc people are preventing the infinite ori ore spawns by standing there. Mini hacking on stream and nothing will happen @playnewworld
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DK
(@DmkNLX) reported
@playnewworld A posible fix for the lag in windsward = shared market over all cities, give the trade fee to the city the item is sold in, this Will help spread the players to other cities, and the lag in windsward Should be fixed 👍🏻
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Chadly
(@Chadly_99) reported
Im getting very tired of every day logging into @playnewworld and seeing Syndicate's only 2 territories with "Upcoming War". War is becoming a chore & with lag issues on top there is no will from anyone to play them. Several day cooldowns or just wars being disabled is needed
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T M
(@itgik5) reported
@gopewpewpew @playnewworld They also locked servers out so people could not join. This made the problem worse. It still makes the devs the incompetent ones.
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Gothalion
(@Gothalion) reported
@Danumis_ @playnewworld Its not even forced lag most of the time. Just what happens at large clashes.
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Cptskrill
(@cptskrill) reported
@playnewworld yo the lag in wars is disgusting needs work bad!!
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JPshootz
(@JPshootz) reported
@playnewworld I love playing new world the bugs arnt that bad considering the game is so new I was expecting worse but yeah they can be some issues but it doesn't stop you from playing the game
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Michael Zdarsky
(@mzdarsky) reported
@playnewworld @BigMickeyCee Agree, but then recommend a separate Twitter acct / method of delivering updates, because once a week is too long for players that have major issues. There are more updates on skins than on progress. Just my two cents. Thanks for responding, good to see someone is listening.
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Gothalion
(@Gothalion) reported
Being told to strategize around the abysmal lag in @playnewworld Wars is disheartening. Nothing like swinging at statues and praying the flag cap goes in your direction.
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Chem
(@c_h_e_m) reported
@playnewworld @BigMickeyCee "While the team addresses those issues".. Well.. That's the problem.. you don't adress those issues at all. Your "social media team" is doing nothing except post pictures (okay the pictures are cute.. but still..). Maybe you can take time to adress the concerns of your clients?
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Chris Sixbey
(@Chris6B) reported
@Gothalion @playnewworld PVP is super broken thanks to several bugs. I was told that exploiting the T Pose glitch was ban worthy but I haven’t seen that in action yet.
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Chem
(@c_h_e_m) reported
@playnewworld @tokyo_rich Not really. It's best if the social team actually adress the various issues of your customers. You see a tons of people that are not happy.. some even with pitchforks in hand.. And you act all haughty telling us.. "Let them eat cake.".. You are giving Amazon a bad reputation.
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Fragmatikz
(@Fragmatikz) reported
Can you fix the frost gauntlet lag exploit that people are abusing to win territories @playnewworld
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Branislav Kulich
(@lapapo21) reported
@SirCoomes22 @playnewworld had similar problem, after patch without trasnfer..I did verify integrity of the game in steam and it worked no problem since that
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Branislav Kulich
(@lapapo21) reported
@SirCoomes22 @playnewworld Fix 1: Verify the integrity of game files. Open your Steam client and go to LIBRARY. Right click New World and select Properties. In the left pane, select LOCAL FILES. Then click Verify integrity of game files. hope this helps
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✨💀 Sashkull 💀✨
(@ifYes_elseNo) reported
@BigMickeyCee @playnewworld I think holidays content is already done or is a different department, I mean, designers doesn't have too much to do with bugs. Also CM doesn't have to stop work just because there are bugs that they are already trying to fix.
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NobleGiraffe
(@GiraffeNoble) reported
@playnewworld please for the love of everything reset or do maintenance on the Vingolf server it’s unplayable can’t walk 2 steps without getting a millions notifications about wars and invasions and they just loop and the lag makes doing anything in overworld impossible
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KraZerrr1
(@KraZerrr1) reported
@playnewworld Obviously, its different departments for social media and coding, bug splatting etc, but please start communicating on what bugs are being squashed because invuln bugs, Lag Exploiting in wars and Abuse of terrible mechanics such as these will kill this game so fast. Communicate!
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𝖇𝖊𝖆𝖓 💫
(@xbeech_) reported
@playnewworld @AN1MA Why do you have a Twitter that's just for social media content like you should have a Twitter that gives updates on development, no one's going to care about the pumpkins when the game is broken
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prajwal
(@react_student) reported
@jmfp808 @playnewworld @AN1MA Wow number of people who don't know how things work.i guess you also think developers need press two buttons and everything will get fixed.yes they are struggling to fix the bugs but telling the social media team to be developers is some new dumb **** I have heard all day