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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Online Play (50%)
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Sign in (25%)
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Game Crash (25%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 La Broque |
Game Crash | |
 Seattle |
Sign in | |
 Ahnatal |
Online Play | |
 Bologna |
Online Play | |
 Rosario |
Online Play | |
 Bern |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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GonsTheUnruley
(@JosephCharron12) reported
@playnewworld @freeninetynine2 @playnewworld you guys gunna fix the issue of trolls mass reporting ppl to get them banned this is bs payed $50 for the game then another $50 in ingame purchases glad to know you guys robbed me
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Miguelo
(@ghoztM3) reported
@Jedi_ant @playnewworld if you have an EVGA model then you might wnat to contact them ASAP. They admitted that its a problem on their end with the soldering i believe
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RFT // VTuber 💕
(@ItsRFT_) reported
@ChibiDixie @playnewworld what server are you on? and i can do some looking around to see if theres a fix :)
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Berserake
(@FictionalBeast) reported
@playnewworld Please fix the dungeon desync, its actually killing your game.
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GonsTheUnruley
(@JosephCharron12) reported
@playnewworld @playnewworld You guys gunna address the mass ban issue any time soon? Seems rumors are right youre trying to force ppl to buy the game twice just to play it smdh thats low
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Katie
(@KatieKedavra) reported
@playnewworld love the game but fix the glitches!! Just got stuck INSIDE a mountain and unstuck wasn’t even working and I was at my destination after trekking 3km. #newworld #glitches
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GonsTheUnruley
(@JosephCharron12) reported
@playnewworld @playnewworld When you guys gunna address the mass ban issue?
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SoapySalmon
(@SoapySalmon) reported
@playnewworld Why is nobody talking about the astronomical lag and desync people are experiencing in the games first Dungeon? The game is terrific in the open world! But as soon as you enter an instance everything goes to ****. The MSQ is locked behind a game breaking lagfest..
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Jp
(@JayBouchard) reported
@playnewworld how about you let us play then? adding servers isn't doing anything to alleviate the login queues, I already have a lvl 33 character and cant just up and leave onto another server...
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N.
(@PuLse_cba) reported
2 hours to crash and get thrown into an even bigger queue. thanks bezos @playnewworld
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Keryilias
(@keryilias) reported
@vure89 @MiltonTPike1 @playnewworld That's a Nvidia issue not an Amazon issue Nvidia has already stated this
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Anrari
(@Anrari_TW) reported
@playnewworld The other problem is also in the temperatures, as if the game was not well optimized or in the menu.
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NRHCam
(@NRH_Cam) reported
@playnewworld I got banned for no reason for a day for "Lag detected" then when I load into the game it says banned for abusive behavior which also makes no sense review my **** and fix this
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GonsTheUnruley
(@JosephCharron12) reported
@playnewworld @playnewworld So you guys aint gunna address the mass ban issue at all huh? seems kind of sus
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Brais Otero Rábade
(@Brais_o) reported
@playnewworld So now that I was playing on another server, waiting for the queueing issue to be solved and then join my teammates on another server, it turns out that I won't be able to move there because it's blocked?
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Neijek
(@Neijek) reported
@playnewworld 4th day in a row, get home after work.. hours of queue ahead of me (this is my 3rd world "britta" EU). Tonight i thought ok its saturday il login late (22:30 instead of 20)... 600 people wow.. yet been here for hours waiting .. can't wait to get to play finally...
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Inats
(@MrInats) reported
@LemmyBravo @playnewworld see amazon games created a problem it startet with not adding pvp servers for >ppl meet up to do pvp on a handfull of cluster>big que startet alot character got created>ppl do a script/makro to not dc >instead of increasing slots amazon works on ppl who do makro
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Mathew Adam Purvis
(@mathewpurvis) reported
@playnewworld Queues aren't a problem but having no reconnect protection after a client crash is a problem. Four hour queue time to get kicked out and face a six hour queue time.
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Mark Bell
(@mightymarkuk) reported
@playnewworld This is a cruel tweet considering you know of the problems with queues and server capacity.
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Keryilias
(@keryilias) reported
@predicterer @Sacriel @playnewworld And nVidia is giving new cards to those who send it in they have a specific issue they when you send in if it turns out to be the case of that happening then they send u a new one
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zoom
(@ZooM_TRauMA) reported
@playnewworld PLEASE GIVE OPEN WORLD QUEUE A CRASH PRIORITY!!! I woke up early to play today, my internet died for a second and came back, now I won't get to play for around 6+ hrs.
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RFT // VTuber 💕
(@ItsRFT_) reported
@ChibiDixie @playnewworld ah okay, check dms i sent a possible fix :)
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sonii
(@sonii) reported
@Its_Cappy @playnewworld Not sure what else I gotta do to get your guys’ attention @playnewworld ! Submitted a ticket, talked to live customer service, and DM’d ya guys a few times! This seems a bit ridiculous!
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Tzunny
(@TzunnyNIB) reported
@Debbie8190 @playnewworld @WheaT0ast And i thought that my 1 hour was looking forever, problem with that mission npc is the spawning time, i think is 5min or more. It should be 30s-1min after he died!
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Keryilias
(@keryilias) reported
@predicterer @Sacriel @playnewworld Yeah Nvidia already stated it's a issue with the cards not new world
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Val
(@iTzScoobie) reported
@playnewworld Are you guys doing anything about the issue on bricked RTX cards?
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2Can
(@2CanOfficial) reported
@playnewworld check out Takamagahara server, exploits for % to declare wars. Are you going to be dealing with the issue and banning folks?
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ZatharoZ
(@ZatharoZ) reported
@playnewworld getting sick of those qs! second evening I CANT PLAY! Or give me a transfer or fix thos damm servers! I was in and got Icon, map, friendlist, quests bugs! Could do anything and need to w8 again in those Qs!!!!!! pfff
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SoloQuestAndy
(@QuestAndy) reported
@playnewworld #PLAYNEWWORLD #NewWorldMMO There is a massive bug and issue with Invasions at the moment. During an Invasion influence is meant to be locked and can not change until the invasion is over. But during the day the other two factions were gaining influence in the zone.
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Abscissor
(@AbscissorTV) reported
@playnewworld @AMZNGameStudios Please please PLEASE fix Aztlan US East! It has been BROKE for over 24 hours!