New World

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 03/28/2024 14:40

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Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Sign in (50%)

    Sign in (50%)

  2. Online Play (50%)

    Online Play (50%)

Live Outage Map

The most recent New World outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
GermanyHamburg Online Play
ItalyBologna Sign in
GermanyDarmstadt Sign in
AustraliaSydney Online Play
FranceSaint-Martin-des-Champs Glitches
AustriaVillach Glitches
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • jat0rz jat0rz (@jat0rz) reported

    @SOLIDFPS @playnewworld Yeah it's pretty awful. The amount of time I spent farming pit lord prior to the "fix" and its not any better.. just a lot of people with false hope now. One person I know got the totem a long time ago. Never since.

  • xXevil_coffeeXx xXevil_coffeeXx (@xXevil_coffeeXx) reported

    @playnewworld Can you guys please fix the damn faction quest line? It's been a month since ppl can't rank up since your lovely patch of switching factions happened. Instead of worrying about 625 GS worry about stuff that has ppl stuck in game play.there have been tons on forums.

  • _justceejay justCJ (@_justceejay) reported

    @playnewworld Been trying to log on for 35mins and keep getting the same error’s. Check internet connection, another account is logged in. FIX THE DAMN ISSUES PLEASE

  • blairbeveridge Blair Beveridge (@blairbeveridge) reported

    Ranch Simulator is both alleviating my frustrations with the bot issues I am having with @playnewworld and scratching that Nerd Gumbo Rust itch I have been having lately

  • BuckshotMitch Mitchell Buck (@BuckshotMitch) reported

    @playnewworld I'm fix the traitorous weaponry quest or whatever it's called. All these broken quests are annoying.

  • RealDupre RealDupreGaming (@RealDupre) reported

    @playnewworld "here to see the bugs we fixed" Website "Error 404 This page is missing" Me.... Seems legit!

  • datoneinch jarett.wright (@datoneinch) reported

    @DamnG5XD @playnewworld Oh I 100% am playing something else until they fix this dog water they call a game.

  • Originalfen2 Originalfen (@Originalfen2) reported

    @playnewworld i say this a patiently as possible could you please for the love of god fix the dam known bugs in the game that have been there since closed beta. Run bug in wars, outpost rush cant talk in global afterwards. War lag ia horrendous. I really want this game to survive

  • KODIECOLLINGS Kodie Collings (KCG) (@KODIECOLLINGS) reported

    @seePyou @Kaezox1 @playnewworld I hit 60 after 700 hours, took my time and read all the lore. Problem is the characters are forgettable and boring. Game needs cinematics for main storyline as well as quests where you fight alongside the characters or ****** them. Also lore books should have audio dialogue.

  • zennboy33 zennboy (@zennboy33) reported

    @playnewworld Try to search sticky vines on tp,u cant only manual,wana fix it its from begining in the game....

  • KRicey86 Ricey (@KRicey86) reported

    @universemonn @greghenninger @playnewworld Did you stop to consider they are working on these bugs but don't have a reliable fix yet but while they are doing that they have worked on other fixes we can have at the same time.

  • joepastillas JoePastillas (@joepastillas) reported

    @Skynzor @playnewworld Since the last patch I can't land a single shot due to sync issues... OPR is unplayable and wars are pretty much the same.. Open world pvp is awful.. I don't know why I'm still playing this.

  • James_The_Ace James The Ace (@James_The_Ace) reported

    @playnewworld I’m lawful fix weapon swapping because you made it worse ever since mentioning you were gonna FIX it and never actually did. Game says I have my gauntlet out but I’m still using lifestaff abilities. Not a one off thing. Happened everyday b4 I quit. Friends hate it too. Terrible.

  • xJonathyn ...hah (@xJonathyn) reported

    @playnewworld Not sure how you have time to do stupid stuff like this but cant fix the most simple issues with your game. You have lost roughly 400,000 people from your player base because you refuse fix bugs, ban bots, make fun replayable content. We want fixes not bs!

  • ohfothermucker obe (@ohfothermucker) reported

    @playnewworld Love this game, but I wish you guys would fix and polish combat and tweak other things(like OPR, wars, and so-on) and ban all of the bots before adding more "content." Just get trusted GM's on these high pop servers to ban bots on the spot. >__> Neutral Good, Yonas the Hermit..

  • calmatronic Calmatronic (@calmatronic) reported

    @dougdagnabbit I believe they just disabled trading in @playnewworld because the they have such a bad problem with duping gold which is kinda impressively bad

  • IfalleNI55 Rob (@IfalleNI55) reported

    @greghenninger @playnewworld “Please fox the game” no dev is gonna look at this and be like “hmm yes I will fix your game citizen I know exactly what to fix!”

  • datoneinch jarett.wright (@datoneinch) reported

    @Ulfberht11 @playnewworld I follow because I want them to fix the game, and I'm waiting for information that they fixed the game. Not some stupid post about a chaotic good dog.

  • J_Orteaz RapidM2K (@J_Orteaz) reported

    @playnewworld please fix Ancient bear paw craft mod. It doesnt show up at crafting stations.

  • izabalshots Fernando Aguirizábal (@izabalshots) reported

    @playnewworld I know no one will care about this, but. I leave the game, I love it, but the gameplay has reached a point that is unplayable. Unbalanced weapons, so much so that you only see vacuum gloves, ice gloves, mswuetes and rapiers, the lag continues everywhere, open world, rooms, etc.

  • MiDNiTEplaysTTV MiDNiTEplays (@MiDNiTEplaysTTV) reported

    @playnewworld Fix your game

  • saad_pandaa not ur average panda (@saad_pandaa) reported

    please stop killing your game, please.. it's the only game i actually enjoy. it hurts that you're not actually fixing the **** that needs to be fixed. and disabled trading again because of the same issue from months ago. **** this is sad. 😭 @playnewworld

  • universemonn UniverseMON (@universemonn) reported

    @greghenninger @playnewworld I feel very bad today what they done like nerfing the bow . A bug still there speed bug is very big issuse but they didn't fix it! But go nerf everything i remember good thing about this game on Close Beta. And now.....

  • Kaezox1 Kaezox (@Kaezox1) reported

    @playnewworld Problem is no one knows who these characters are.

  • Twist31 Sean cook (CrazyNavy-Vet) ✌️ (@Twist31) reported

    @greghenninger @playnewworld Please fix the game. Orbs waste. Solo players pve is Hell. Only solo because of merge and everyone quit.

  • datoneinch jarett.wright (@datoneinch) reported

    @sandlebar_kit @playnewworld I'm not, did you not see the part where I said I wanted them to fix the game? Use them brain cells.

  • datoneinch jarett.wright (@datoneinch) reported

    @RpDistro @playnewworld So when the community drops to 10k do you think there's a problem then? Like for real give me a number that brings you concern

  • AdventureMalex Adventure Malex (@AdventureMalex) reported

    @playnewworld Just fix the god damned world transfer alteady

  • Joreftw Jore (@Joreftw) reported

    yay, new @playnewworld update, and i am getting corrupted/malware problem again..

  • Z1GamingTV Z1 Gaming (@Z1GamingTV) reported

    @playnewworld Final boss on Dynasty keeps crash multiple players, forums look like this is ongoing. Please fix it. I am tired of loosing orbs due to this.