New World

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 01/27/2026 17:15

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Most Reported Problems

The following are the most recent problems reported by New World users through our website.

Community Discussion

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New World Issues Reports

Latest outage, problems and issue reports in social media:

  • BirchEzekiel Ezekiel Birch (@BirchEzekiel) reported

    @Warmast44200762 @playnewworld I was reading another post that this is the plan but if they allow everyone to transfer, it will overload the new servers and have the same problem. They need to find a balance before they can allow people to transfer around.

  • ryan_mack13 Ryan (@ryan_mack13) reported

    @playnewworld I just waited in queue for 3 and a half hours just to get a failed to login error. Let me switch servers ASAP

  • Nullsan_NA Nullsan (@Nullsan_NA) reported

    @playnewworld Fix the errors crashing our GPUs so we can play without worry.

  • Zavok11 Zavok1 (@Zavok11) reported

    @playnewworld Fix SA Servers :(

  • benjamnzp Benja Muñoz (@benjamnzp) reported

    @playnewworld Fix Amrine bug in SA pls

  • Deltapie7 DakovP (@Deltapie7) reported

    @playnewworld CAN you please fix the error happening when in queue, was in q for hours to just get an error and have to go back in the list...

  • trespasser543 BongoDuck (@trespasser543) reported

    @PhillyPTV @playnewworld We have to look at what the engine can actually handle. The lag with stuff like that would just make playing Less fun. They are load testing right now trying to see what the upper end of population cap it can handle

  • KovakZero Kovak (@KovakZero) reported

    @playnewworld Oh ****! I made it in after a 2 hour wait(random disconnect after 45 minutes. Never "lost connection" with anything else that was running). Good thing too! Not like I'm laying down to sleep for work in the morning. @outriders #refund @BlessUnleashed

  • Manacaym Zach (@Manacaym) reported

    @playnewworld More servers wont fix this issues! stop adding more servers you'll have to merge to high pop servers and run into this issue again!

  • soup_hawk Soup_hawk (@soup_hawk) reported

    @playnewworld Also to everyone saying that increasing server capacity is going to fix everything, it’s not. More people on a server means more people fighting for loot and spawns. It’s literally only been 2 days so chill out

  • vankellyn [ El VanKe ] (@vankellyn) reported

    @playnewworld Why do they create a game that cannot be played? Give me back my money! You spend hours waiting in line to be kicked out to the minute and wait again at position 2500 for 4500 to disconnect, since only 2000 are playing at the same time. EXPAND THE SERVERS !!

  • benjamnzp Benja Muñoz (@benjamnzp) reported

    @playnewworld Fix Amrine in Naraka server, its unplayable

  • JerecSuron Jerec Suron (@JerecSuron) reported

    Hey @playnewworld I really love the game, but really wish you'd address the queue problem. on a server with my friends but when they can't even login because 2000 player queue. I don't think "more" server is really the solution. We work so hard to pick the one we are on.

  • lordsazoh 𝖏𝖕 (@lordsazoh) reported

    @playnewworld Pls, fix the dungeon's on server SA

  • roylance_brock brock (@roylance_brock) reported

    @playnewworld Is it possible to let characters be fluid between servers until the issue is fixed? Just a temporary fix...

  • Treej720 Treej (@Treej720) reported

    @Narghash @playnewworld Are you still having this issue?

  • Lyrcmck Jon (@Lyrcmck) reported

    @playnewworld Server capacity is the issue

  • MishArcadia Mish (@MishArcadia) reported

    @playnewworld I would like to play new world but I’ve been in a login queue for over 5 hours. Maybe I’ll try again tomorrow.

  • typeeng typeeng (@typeeng) reported

    @playnewworld Sick, just fix the queue times and we are set. *firm handshakes to the devs*.

  • k_chatley Kyle Chatley (@k_chatley) reported

    @playnewworld - still failing in the cash shop with a 408 error.. I have a steam wallet loaded with $50.. what gives?

  • Chef_Kamii Kami (@Chef_Kamii) reported

    @teamwafflesrox @playnewworld That might be your connection, I have been in queues many times and takes hours to get in each time but never encountered this problem once. That still sucks though!

  • CCBigD BigDaddyC (@CCBigD) reported

    @Nullsan_NA @playnewworld What are the errors you are having? Genuinely curious.

  • Mauricio_Arrr Skor (@Mauricio_Arrr) reported

    @playnewworld FIX ARMINE FIX COMPASS

  • Valkan_Gaming ValkanGaming (@Valkan_Gaming) reported

    @playnewworld that not fix the issue at all. im playing on tuma server, we have no Q at all until some trash streamer join the server and now i have been trying to play for 8 hours. and when the Q go to 0 the server kick me and Q again. no way to refound the game...

  • flappySFC Flappyzinhoˢᶠᶜ (@flappySFC) reported

    @playnewworld Fix first dungeon on naraka, please !!!

  • smooothoperata_ SMOOOTH ⚜️ (@smooothoperata_) reported

    @playnewworld Y’all they have to solve one problem at a time. The long ques are the bigger issue

  • Mauricio_Arrr Skor (@Mauricio_Arrr) reported

    @playnewworld FIX AMRINE

  • mtteux_ Matthew (@mtteux_) reported

    @playnewworld SA server need a fix in dungeons lvl 25!!

  • Celjii Celji (@Celjii) reported

    @playnewworld Appreciate you adding more servers as requested.. but its not helping the servers that already exist. The problems are the queues.. People don't want to make new characters, have to grind all over again.. just to possibly have the same problem further down the line.

  • StrykeLightning StrykeLightning (@StrykeLightning) reported

    @playnewworld The issue is your adding new worlds but no one is going to them. I've been trying to get into the server I started in. But no one wants to start over. It's been 8 hours. Can't even get in. Adding new servers isn't helping