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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Online Play (50%)
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Sign in (25%)
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Game Crash (25%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 La Broque |
Game Crash | |
 Seattle |
Sign in | |
 Ahnatal |
Online Play | |
 Bologna |
Online Play | |
 Rosario |
Online Play | |
 Bern |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Treej
(@Treej720) reported
@Narghash @playnewworld Are you still having this issue?
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typeeng
(@typeeng) reported
@playnewworld Sick, just fix the queue times and we are set. *firm handshakes to the devs*.
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Zavok1
(@Zavok11) reported
@playnewworld Fix SA Servers :(
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SMOOOTH ⚜️
(@smooothoperata_) reported
@playnewworld Y’all they have to solve one problem at a time. The long ques are the bigger issue
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simplify20
(@simplify204) reported
@playnewworld Overall loving you world few bugs that need to be fixed Get to Q. fix The wait long to get in
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Benja Muñoz
(@benjamnzp) reported
@playnewworld Fix Amrine bug in SA pls
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ValkanGaming
(@Valkan_Gaming) reported
@playnewworld that not fix the issue at all. im playing on tuma server, we have no Q at all until some trash streamer join the server and now i have been trying to play for 8 hours. and when the Q go to 0 the server kick me and Q again. no way to refound the game...
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Mish
(@MishArcadia) reported
@playnewworld I would like to play new world but I’ve been in a login queue for over 5 hours. Maybe I’ll try again tomorrow.
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𝖏𝖕
(@lordsazoh) reported
@playnewworld Pls, fix the dungeon's on server SA
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brock
(@roylance_brock) reported
@playnewworld Is it possible to let characters be fluid between servers until the issue is fixed? Just a temporary fix...
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〰️
(@danielkkkkj) reported
@playnewworld 2 days without being able to finish the amrine excavation is disgusting but I still love u guys (br server KIGAL, pls fix it)
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Ryan
(@ryan_mack13) reported
@playnewworld I just waited in queue for 3 and a half hours just to get a failed to login error. Let me switch servers ASAP
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Zach
(@Manacaym) reported
@playnewworld More servers wont fix this issues! stop adding more servers you'll have to merge to high pop servers and run into this issue again!
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Jon
(@Lyrcmck) reported
@shagkie @Riptide_Rider @playnewworld To be fair, if I had known you could do that I would've. I finally got into a server after 7 hours of queueing (I'd been kicked from queue a few times due to an error) and when I was away for 15-20 minutes making dinner, I got kicked from the server for being AFK.
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Erich Boldt Jr
(@boldtinohio) reported
@playnewworld @playnewworld Am I supposed to start a third Character just to play? I mean seriously? I understand the issues with game launch but I have been in queue for 5 hours.
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BongoDuck
(@trespasser543) reported
@PhillyPTV @playnewworld We have to look at what the engine can actually handle. The lag with stuff like that would just make playing Less fun. They are load testing right now trying to see what the upper end of population cap it can handle
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Matthew
(@mtteux_) reported
@playnewworld SA server need a fix in dungeons lvl 25!!
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YaBoiLight
(@Dalightnin) reported
@playnewworld Server NA East Nunne Chaha The first expedition is glitched and is not synced, we cannot finish the dungeon due to this issue, also we are given God mode upon leaving said dungeon!! Please put us in an emergency maintenance and fix this issue!!!!
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TheIncredibleMelinatedChef
(@HeadNinja1nChar) reported
@playnewworld Fix your ****
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BigDaddyC
(@CCBigD) reported
@Nullsan_NA @playnewworld What are the errors you are having? Genuinely curious.
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Ezekiel Birch
(@BirchEzekiel) reported
@Warmast44200762 @playnewworld I was reading another post that this is the plan but if they allow everyone to transfer, it will overload the new servers and have the same problem. They need to find a balance before they can allow people to transfer around.
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Nullsan
(@Nullsan_NA) reported
@playnewworld Fix the errors crashing our GPUs so we can play without worry.
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Cαuã Picєtti
(@cauapicetti) reported
@playnewworld I'm getting fatal error everytime i try to log in. I wait in queue and when i try to get in, it happens.
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[ El VanKe ]
(@vankellyn) reported
@playnewworld Why do they create a game that cannot be played? Give me back my money! You spend hours waiting in line to be kicked out to the minute and wait again at position 2500 for 4500 to disconnect, since only 2000 are playing at the same time. EXPAND THE SERVERS !!
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Jerec Suron
(@JerecSuron) reported
Hey @playnewworld I really love the game, but really wish you'd address the queue problem. on a server with my friends but when they can't even login because 2000 player queue. I don't think "more" server is really the solution. We work so hard to pick the one we are on.
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StrykeLightning
(@StrykeLightning) reported
@playnewworld The issue is your adding new worlds but no one is going to them. I've been trying to get into the server I started in. But no one wants to start over. It's been 8 hours. Can't even get in. Adding new servers isn't helping
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👽 Rhodes 👽
(@Rhodes_Corpus) reported
@playnewworld No one cares, fix the current servers or start letting people transfer to different server
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Jon
(@Lyrcmck) reported
@playnewworld Server capacity is the issue
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🥛 CookeeIVIoNstER 🍪
(@CookeeIVIoNstER) reported
@Ky_Million @pauljc26 @playnewworld Right, IF that solved the problem and we don't run into the same issue. And exactly, 2 days is a blip in time of an MMO, which is why my point to have to grind back up for a THIRD time, within that time, is utterly ridiculous. The beta should be the only aspect that wipes prog.
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Kovak
(@KovakZero) reported
@playnewworld Oh ****! I made it in after a 2 hour wait(random disconnect after 45 minutes. Never "lost connection" with anything else that was running). Good thing too! Not like I'm laying down to sleep for work in the morning. @outriders #refund @BlessUnleashed