New World

Is New World down?

Problems detected

Users are reporting problems related to: sign in, online play and glitches.

New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 10/28/2025 20:35

October 28: Problems at New World

New World is having issues since 08:20 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Sign in (75%)

    Sign in (75%)

  2. Online Play (13%)

    Online Play (13%)

  3. Glitches (6%)

    Glitches (6%)

  4. Game Crash (6%)

    Game Crash (6%)

Live Outage Map

The most recent New World outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
FranceNîmes Sign in
FranceSaintes Sign in
United KingdomPorth Sign in
GermanyAßlar Sign in
GermanyAnnaberg-Buchholz Sign in
FranceVagney Glitches
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • TheHolyMcLovin Jacob Patterson (@TheHolyMcLovin) reported

    @BremerkampEvan @Aliresarezaei @playnewworld I still think with watermark being the biggest nuisance of this game and then making the only place to farm it impossible unless you have 30 people running it is the biggest issue. They’re ruining their own game because they implemented stupid **** and then just made it even har

  • PedraoSW Pedro Ivo Rodrigues (@PedraoSW) reported

    @playnewworld Kukku server is lagging hard every few seconds to some players only. Please take a look.

  • OriZilbershtein 𓂀 Ori Zilbershtein (@OriZilbershtein) reported

    @playnewworld Well.. now it simply says "LAG DETECTED" and kicks everyone off the server every 5-10 minutes.

  • Thalesiaf Lesiaf (@Thalesiaf) reported

    @KR155_ @Raspov1 @playnewworld Then again every fix brings another 2 bugs/glitches haha

  • Kronick_R6 Kronick (@Kronick_R6) reported

    @playnewworld expeditions are not working

  • twitchTV_JP JP 🇬🇧 (@twitchTV_JP) reported

    @playnewworld This update has made the game so horrible and un playable,12k health and get one shotted by everything in myrk how was this in anyway was any of this good idea,fix the spear enemies in myrk they are literally hitting me from miles away.

  • MehmetC95387987 Mehmet Can Kaya (@MehmetC95387987) reported

    @playnewworld idk what you guys did. After update game is stuck on loading screen :) Every patch new problems. Looks like its done for me.

  • Kh3jan Kh3jan (@Kh3jan) reported

    @Ayo_ItzRed @playnewworld Of course I didn't login. I just thought I'd post something for the hell of it....even after today's "Maintenance" there's still no resolution to being able to "Trade" Furniture, or even store it directly from Inventory to Storage Shed. GG.

  • NerdGirlGasm 😅 Maybe 2021 Won't Be So Bad After All 😅 (@NerdGirlGasm) reported

    @SamanthaM249 @playnewworld Nah I saw that but it’s literally so much unscheduled downtime and this last patch bout killed me. Couldn’t heal in sacred grounds or otherwise without trying multiple times to jump in and out of the circle multiple times, broken quests, broken/missing items 😫

  • TheKnightOC KnightOC 🗑 Tyler (@TheKnightOC) reported

    @Nurse_Echo @playnewworld It’s actually a balanced fix here. Level 30ish and 60ish mobs both giving quints was meh. High level wolves and bears giving 120 or so motes is just better.

  • stackedwoolongs Kenny (@stackedwoolongs) reported

    Won't be playing/streaming @playnewworld until the game is actually playable lol Was really enjoying it and happy for a new MMO, but it's just nearly unplayable with the stability issues, disabled/bugged things, exploits, etc. I feel like I'm wasting my time. Casual play even.

  • mu7eed dan (@mu7eed) reported

    @playnewworld worst patch ive ever seen, fix one bug make two more! terrible lag, 0 damage, one shotted on spawn just go next, no armour drops YESSS playable game!! awful decision making over there, let me know when youve fixed it

  • TwitchTVxR1ZEx Tech Nick's Hardware (@TwitchTVxR1ZEx) reported

    @playnewworld This ain’t it. Almost unplayable with regular mobs stunning you every time you take damage from them. How have you introduced even more server side lag?

  • AidanJo60287440 Aidan Johnson (@AidanJo60287440) reported

    @playnewworld can you please fix dungeons on eden? you cant enter any expedition

  • alandoesnttweet ellimist (@alandoesnttweet) reported

    @playnewworld ruach up, yet shows 0 players? also receiving message Login unavailable: World is under maintenance

  • April03972320 Snuffleupagus (@April03972320) reported

    @playnewworld You fix one thing and another goes wrong. PLEASE FIX CRASH POST aka outpost. I’m getting threatened to be reported on my server for signing up for outpost because it makes the server crash. Granted it’s not my fault….but still my favorite thing to do lately. Please fix!

  • TheStonedPhilo3 The ****** Philosopher (@TheStonedPhilo3) reported

    @playnewworld Hey so instead of releasing new content why dont you fix the trading post. Be kinda nice not to have it glitch out and reset everytime I go into it. ******* *********

  • Ayo_ItzRed Redz (@Ayo_ItzRed) reported

    @Kh3jan @playnewworld THIS post makes a lot more sense now that the patch came out, not 2 seconds after the post with no knowledge of what’s happened…if furniture still can’t be touched, then that means the dupe issue isn’t fully resolved, therefore it needs to stay untouched, GG

  • VivaLaBAD_ Viva La BAD (@VivaLaBAD_) reported

    Outpost rush in New World is bugged and won't queue after yesterday's update...but apparently only on my server? (Themiscyra)😥 Plz fix, I need to PvP this weekend!!! Queues were not starting at 50/40 players @greghenninger @playnewworld

  • twitchTV_JP JP 🇬🇧 (@twitchTV_JP) reported

    @playnewworld This update has made the game so horrible and un playable,12k health and get one shotted by everything in myrk how was this in anyway a good idea,fix the spear enemies in myrk they are literally hitting me from miles away.

  • letsplaytrib00n trib00n (@letsplaytrib00n) reported

    @playnewworld Why you start a Test Server when you dont fix the bugs we found? Thanks for the next imbalanced broken Weapon

  • AdamCobden Adam L. Cobden (@AdamCobden) reported

    @playnewworld Can’t even get into the Hellmouth door at Scorpius now. Been doing these jackass legendary weapon quest steps with my buddy for a week and the two of us can’t even get into the door before all the enemies repsawn. This was not remotely a problem before.

  • escape1979uk Deezlar (@escape1979uk) reported

    @April03972320 @playnewworld Indeed, I'd be happy enough with an acknowledgment that it was at least being looked at by Amazon. But sadly they have just said "Yeah not our issue. Bye!" At least my card was fixed quickly (by Gigabyte no less..) and got a refund on New World from Steam

  • 08a0f096fc794ec Christiaan Vorster (@08a0f096fc794ec) reported

    @playnewworld can you please fix your game. I was really enjoying the new world and understand that no game today will be fully release without bugs. But today when I logged on and try to sell stuff on the market (with the items in my inventory) it stated "insufficient items".

  • AdamCobden Adam L. Cobden (@AdamCobden) reported

    @playnewworld CANNOT KILL THE HELLMOUTH DOOR IN SCORPIUS NOW BEFORE THE ENEMIES RESPAWN. We ran this two man no problem before the patch. Now, five minutes to take down MAYBE 20% of the door’s health. Literally banging our head against a virtual wall. Tentacles everywhere now. Lame AF

  • Krestnik02 Антон Гороховский (@Krestnik02) reported

    @playnewworld Eden US EAST. Instance system is totaly broken. Endless queas for PVP or Dungeons. Fix it!!!

  • April03972320 Snuffleupagus (@April03972320) reported

    @playnewworld You fix one thing and something else goes wrong. CAN YOU PLEASE FIX CRASH POST aka outpost. I’m getting threatened on my server for being reported because I like outpost and they said I’m asking to be reported because it’s making the server crash.

  • OriZilbershtein 𓂀 Ori Zilbershtein (@OriZilbershtein) reported

    @playnewworld made another patch, now, every time you login after 2 minutes it says "Lag detected" and kicks everyone out of the server, EVERYONE. I am really trying to keep on this game, truly I love it.. but it starts to be a problem.

  • April03972320 Snuffleupagus (@April03972320) reported

    @escape1979uk @playnewworld Might be best because they constantly have issues granted overall great game but there is sooo many issues.

  • stackedwoolongs Kenny (@stackedwoolongs) reported

    @playnewworld Seems like there are continuous stability issues still... US East Ohonoo is a powerpoint for me