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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (67%)
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Online Play (33%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 St. Catharines |
Sign in | |
 Hamburg |
Online Play | |
 Bologna |
Sign in | |
| Darmstadt |
Sign in | |
 Sydney |
Online Play | |
 Saint-Martin-des-Champs |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Kovács Brigi
(@brigi093) reported
@playnewworld you all complaining about 2k cap. but when it will be more and it will be lagg fest, and you cant find nodes and animals cause everyone hunting and mining them.. its gonna be your next problem. you just like to complain.. People dont have to be afk 15-20 mins for a toilet break.
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DippyDolphinTV
(@DippyDolphin_) reported
@NostreTweets @playnewworld Considering queue times have been an issue since launch people going afk is not the issue. They let more than 2k people create and play on servers that had already hit their limit. This situation is of their own making. This is a good way to kill your game.
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Kovács Brigi
(@brigi093) reported
@playnewworld i guess thats a bigger problem, when you have dc out of your control because the provider or something, and the game not keeping your position even just for 1-2 min.. you can preper with food and stuff if you wanna play whole day, but internet problems out of your control.
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Artem Simakov
(@Shockwaver6) reported
Is someone have twitch problems in @playnewworld I can't use my twitch in game and can't see others
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Franck Leprevost
(@FranckDreden) reported
@NostreTweets @playnewworld The Servers ARE the problem in the first place!
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ReeTeemo
(@ReeTeemo) reported
@playnewworld Just queued for 2 hours. 22 remaining and I get an error message which I click. I dont requeue and I wait.. 20 mins and I still haven't been put into the game so I requeue. Back to 1228 in the queue :)
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Commit
(@CommitJungle) reported
@playnewworld Hades have over 7000 active players on a 2000 player server maybe its time to look at that problem
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iDetro
(@iDetro) reported
@Richard47004736 @DudeAcheson @playnewworld I have a game to play, i also have things to do, as i owe you nothing in life i will stay logged in as i can, because i can, lvl 43 with total queue time since launch of 3 hours, you guys on lvl 12 chars keep waiting 10 hours thinking you are the problem lol
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Shaun Carney
(@Pillow_Power18) reported
@BkSavage_718_ @playnewworld Just once i loaded in and started running to my quest and i got a connection error and it said reconnecting i clicked ok and sent me to a loading screen which returned me to the main menu
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Khanny
(@Khanny0001) reported
@playnewworld This solution, however simple to roll out and implement can only detract from the actual issue, incredibly poor server capacity - as yet, after nearly a week with huge queues, the best we have from the developer is "we're working hard". Simply not good enough, unfortunately.
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Kody Wegner
(@wegner_kody) reported
@playnewworld The issue is not que times it's that everyone wants to be on the same damn server. It's not possible for their to be 10,000 people on one server just due to map size. Everyone just needs to grow up and realize if you wanna be on a popular server you gonna have to wait to get in.
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Lavigkaye
(@Lavigkaye) reported
@playnewworld fix the freeze then lag detected not authorized to continue!
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Stevie
(@xMr_Mindfulx) reported
@playnewworld If the queue issue was fixed, people wouldn't have to use AFK strategies. Don't punish people for an issue you haven't resolved yet. Nobody wants to get back in queue once they're in!
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Yodamoo
(@YodamooTV) reported
@Debbie8190 @playnewworld @WheaT0ast Sadly that's pretty standard on launches...there will be bottlenecks no matter what. The real problem is how they are handling the queues and locking people out of being able to play on their friend's servers
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-Vooz-
(@Operator_Vooz) reported
@smoresandoreos @NWCompendium @playnewworld In no way is this the reason there are long queue times. That has to do with the servers only holding 2k ppl. Yes, there are ppl preventing others from playing by doing this but that is NOT the main issue. Nobody would need to do that if servers could hold 3 or 4k.
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Fausto
(@Faust0w) reported
@NostreTweets @playnewworld Yeah... It's the players fault we have these long queues! If people didn't do this, there would be no queues at all. Only a player made problem... How daft are you man?
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𝕰𝖗𝖎𝖐
(@AtomicZapp) reported
@playnewworld Yeah this is definitely NOT the way to fix the issue...
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zzzzzz
(@VekVok) reported
@cmdrnatsuki yep @playnewworld fix ur servers
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Welly
(@ryan_welly) reported
@Zuko_exe @playnewworld @LemmyBravo Yes but they arent if they are leveled up... They let too many people create characters on the first servers. They are the ones with majority of issues. Its because people wont leave unless they can all go. 100 afkers isnt the reason for big 1000+ queues you melt
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Yodamoo
(@YodamooTV) reported
@playnewworld Like, how does a trillion dollar company not do any research on issues and remedies for a high demand launch??
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Shakesy
(@ShakesyGG) reported
@playnewworld Fix the 6 hour queues and people won’t AFK macro. They exist out of necessity.
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Krippler
(@KripplerTV) reported
@playnewworld any chance for name change service in the near future? I’d like to delete my original Valhalla character and rename my current guy. I know it’s not priority but would be nice to see/have the option.
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Sumuka
(@SamuelMRP) reported
@playnewworld WoW taught the world everything about autorun detection and server layering, queue times should not be an issue
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🎄MiyukiVR🎄
(@MiyukiVR_) reported
@KingVigors @playnewworld They do have a grace period but it's literally like one minute long. Not enough time to reconnect if the game decided to load slow after a crash or you get dc'd. I've crashed a few times and managed to get back but sometimes the game takes so long to load I miss it.
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Josh
(@JOSH_DALEK) reported
@playnewworld This wouldn't be an issue if people could actually get into the game, they're only doing it to avoid 2/3/4 hour queues. For all those hours queueing too their GPUs are at full tilt for no reason so they can't even queue and do something else whilst waiting. Focus better.
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Kody Wegner
(@wegner_kody) reported
@playnewworld To all you idots saying it's their fault... No. Your stupid. YOU have the option to play on other servers. Que times are only a problem if you allow them to be. It is 100% choice to be in que right now. If you don't wanna be in que get on a new server or just get off the game.
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Ali Saleh
(@AliSaleh97) reported
@playnewworld I would have loved to share but I CANT LOGIN!!
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iDetro
(@iDetro) reported
@Richard47004736 @DudeAcheson @playnewworld The problem is those that are level 15 and below joining a full server and waiting 7 hours for a queue, go to a low pop and wait a week like my friends have to, i owe the queue bots nothing and i will not be longing out either
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Djtickle
(@djtickle) reported
@playnewworld Reconnection protection really should have come first. Having to go back into a 4 hour + queue after a crash hurts.
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Lars van Pelt
(@Lars_van_Pelt) reported
@playnewworld So you are now blaming players who simply want to play the game, rather than sit in hour long queues? These issue are entirely of your own design. Maybe take a look in the mirror and fix the underlying issue. Hint: the players are not the problem.