New World

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 11/17/2025 14:15

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Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Sign in (86%)

    Sign in (86%)

  2. Glitches (7%)

    Glitches (7%)

  3. Game Crash (7%)

    Game Crash (7%)

Live Outage Map

The most recent New World outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
FranceNîmes Sign in
FranceSaintes Sign in
United KingdomPorth Sign in
GermanyAßlar Sign in
GermanyAnnaberg-Buchholz Sign in
FranceVagney Glitches
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • AmnessKelp Amness (@AmnessKelp) reported

    @playnewworld FIX THE CRASHEES OMG

  • freakelias Elias (@freakelias) reported

    @playnewworld Ok put it out on monday no problem

  • BigNotchTweets NxTCH (@BigNotchTweets) reported

    .@playnewworld why ******** am I suddenly randomly banned for a day? Like.... fix your ******* system. Holy ****, there was literally nothing that could have happened on my end to result in a ban.

  • Paradox_EP Ethan Price (@Paradox_EP) reported

    @Justmehran1 @playnewworld It's a service game. If everyone quits playing and if dies then there's no new content. Then the ppl that do play get no more game support. See how keeping players happy is key with these games.

  • CodyWar61059555 Cody Warren (@CodyWar61059555) reported

    @Real_DanMan @playnewworld Jesus bro its been not even a month since its been out. Quit your dam complaining, if you want to see "changes" then look at the dam patch notes. I am max level and the ONLY issue that is huge in my opinion is wars and ways to exploit that. Amazon is doing a good job.

  • MaGiCaLmAz Magical Mazzy (@MaGiCaLmAz) reported

    @playnewworld …unfortunate that people believed you could do it. No other MMO allows transfers from one database to another, why would you be any different. There are a lot of bugs, a lack of content and broken features (reporting system) that need fixing as a priority! Please sort them. 2/2

  • AvionBlack6 Avion Black (@AvionBlack6) reported

    @playnewworld Let the complainers, complain. They obviously think they’re problems are more important than the thousands of patches these game devs come across a day. Show some sympathy and patience people. Be realistic with thinking about how hard they’ve been working every day and grow up!!!

  • MayplesVR mayples (@MayplesVR) reported

    @FR4GSHOUT @playnewworld @streamlabs Hey 👋 good to see you again. Start low settings, vsync if possible with frame cap and under UI remove auto pinning to hud and turn them all off. It will literally remove all interface lag.

  • emascorza Ema♣ (@emascorza) reported

    @playnewworld I would love to play new world but the game keeps frezing and closing randomly every few minutes since the last update. For the love of god fix the game, i want to play with my friends.

  • sarahjoyxo_ SarahJoyXO (@sarahjoyxo_) reported

    @playnewworld when are you guys fixing servers for Wars? So tired of losing to lag. Get all the way into the fort just for the enemy team to look like mannequins and teleport across the screen 😤

  • RedbeardTom_ The Father Lawrence of streaming (@RedbeardTom_) reported

    @playnewworld what's with this 20 second respawn timer? Like I can't stress how frustrating it is to try and quest clearing the way to have 5 things spawn and attack me cause of a garbage *** 20 second timer. Fix that.

  • lowiqapple No (@lowiqapple) reported

    @playnewworld Fix your pve holy **** why ******** is the respawn so fast? Why ******** is every inches of every ******* area covered with trash mobs? Why ******** does everything chase you into the next ******* continent

  • gabriel53482851 gabriel (@gabriel53482851) reported

    @playnewworld fix the crashes...

  • Arcanes_Dawn Arcanes_Dawn (@Arcanes_Dawn) reported

    @pandaguild @playnewworld I am going to be honest with you guys. When I started playing, I hated you guys severely. Ya'll took the entire server's territory and zerged everything. It began to not be fun and I almost switched servers. Now things have evened out and fights have broken out and resolved 1/2

  • WUOutkast WeirdUncleOutkast (@WUOutkast) reported

    @chrisyS23 @Real_DanMan @playnewworld The only glaring bug I’ve come across is meshing. It’s incredibly annoying, and can pose a problem in PVP if people get creative and abuse the glitch.

  • TheGummiJay GummiJay (@TheGummiJay) reported

    Dear @playnewworld, can you fix the Company 'Message of the Day' bug, that's been there since Alpha, which leaves Keybinding on while typing. If I try to edit it & type the letter M for "My", it opens my Map. If I try to type the letter O for "On" it opens my Social menu. Thanks

  • Joaquin_Shady ShadyWolf (@Joaquin_Shady) reported

    @playnewworld Fix the crashes pls.

  • Reglitch_ Reglitch (@Reglitch_) reported

    @playnewworld As a company it is extremely frustrating to coordinate 50+ people to put a zone in conflict state just to be blocked by an invasion, when is the fix for this planned?

  • matiasmr55 MatiASMR (@matiasmr55) reported

    @playnewworld fix the game crashing guys

  • puppiesgosplash nick (@puppiesgosplash) reported

    @playnewworld This is why you dont hire a lead director thats never made games to make a game. But tell me how that mass reporting and those players not getting in trouble is going for you. I bet the banned players that really did nothing are quite happy you try working on server transfers.

  • Korican86 Shane (@Korican86) reported

    I quit I am running an i9 processor with a titan x 12gb graphics and 64gb of memory ddr4 and this game crashes and black screens and its only this game @playnewworld #NewWorldMMO Fix your game I shouldn't have problems I like the game but I quit until u fix this

  • Halt_Yipp Halt_Yipp (@Halt_Yipp) reported

    @playnewworld I read the statement. It does not tell me when it is planned for deployment. Problem with New World is not the game, but LOUSY communications.

  • LAMAOLAMAO1 LAMAO LAMAO (@LAMAOLAMAO1) reported

    @playnewworld please fix and return outpost rush already

  • evocybernation Evocybernation Gaming (@evocybernation) reported

    @playnewworld, I did this for fun… I tried to cast, and it shows the flickering but! It won't cast. Your game is broken, and you really need to work on different aspects of the game… Instead of liking everyone that hugs you.

  • 5chmorgus Schmorgus (@5chmorgus) reported

    @playnewworld I just got to say, I love this game! After first reset of character on a low pop server, I've had (close to) zero issues (SUPER rare for a mmorpg)! GOOD JOB dev team! I know it's a pain reading all the badness, but stay awesome!🤟

  • RC_Peque1 Peque Le Pew ✌ 🇨🇱 (@RC_Peque1) reported

    C'mon guys @playnewworld Nvidia players just wanna play. we can lose wars cuz of the #Crash #FixIt

  • nzsonleo Ari (@nzsonleo) reported

    @Real_DanMan @jchaps89 @playnewworld Do you know how bug fixing takes place? They rely on the information of people like you who say "THERE ARE BUGS FIX THEM NOW". Yet you tell them nothing about said bug, and even if you do, you wont go into detail. They then have to recreate the bug to figure out how to fix it.

  • FormLIVE_ Formal intention to stream (@FormLIVE_) reported

    @playnewworld Will players with a character in the worldset they wish to transfer TO have any issues?

  • playrolegames Play Role Games (@playrolegames) reported

    @playnewworld After the last patch the game dont stop to crash. I never have this problem before. The files on Steam ar ok, drivers ok, all game settings on performance and keep crashing to desktop. No way to play in this state.

  • AHappyRaider Batdude (@AHappyRaider) reported

    @jchaps89 @Real_DanMan @playnewworld big concerns with last patch such as azoth staffs lvl 4 and 5 not working which blocks a major part of endgame?