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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (67%)
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Online Play (33%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 St. Catharines |
Sign in | |
 Hamburg |
Online Play | |
 Bologna |
Sign in | |
| Darmstadt |
Sign in | |
 Sydney |
Online Play | |
 Saint-Martin-des-Champs |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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TwoPumpStump
(@Stump94408138) reported
Overseer Zane quest is broken. 30 people waiting in the Cavern for almost 30 minutes and he still hasn’t spawned. They said they reduced the spawn time from 15 minutes to 6.. I call cap. @playnewworld
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SacrificedYou
(@SacrificedYou) reported
@playnewworld need to fix local voice chat
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Billy
(@Akerium) reported
@playnewworld fix your ******* game
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Raff
(@Raff52151271) reported
@playnewworld @Mevolent_ Another troll from customer service not surprised, actual troll company banned me for a day for no reason and when I made an appeal they spam copy pasted me wait for your ban to be lifted 3 times with a smily face and left chat. Sad I payed my money to this company.
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Luke emery
(@emery2402) reported
@playnewworld @Treadog Does that include the issue where people are permanently dead or stuck unable to do anything because that's been going on for nearly a week now affecting 100's of people with little to no response on the forums.
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Diego :)
(@ohmoifps) reported
@Gothalion @playnewworld let me play the game, lost 30 hours on a character because of lag detected bug, cant move the character anymore
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MrAmbassador91
(@MrAmbassador91) reported
Picked a low pop US East server and still can’t get in on @playnewworld just keep getting “Timed put while waiting for spawn” error feelsbadman
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Skew
(@Sk3ww) reported
@Itz_Milkyy @playnewworld How many times have you experienced the problem? The only issue I've had so far is sometimes the auto run doesn't work.
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theshockcable
(@theshockcable) reported
@Spectrumlg @playnewworld Sorry to hear that. This is been a bug since beta and has been reported to them but nothing has happened, to remedy. The only way to fix this in game is to log out which you are correct on that then wait for 1k+ que. Its sad.
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theshockcable
(@theshockcable) reported
@DrSpacemanGames @playnewworld You're wrong. Another person horrible with math. The cause is the population cap of the server is smaller than the number of users attempting to login thus creating a login que. So the remedy is to expand the server capacity in which Amazon is fully capable.
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Z
(@ziyad123132) reported
@playnewworld this issue came before 2 days and yet you didnt fix it amrine dungeons is bugged no main story no good gears no level fast come on
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Marious2099
(@Marious2099) reported
@WhoaFlyingChair @playnewworld then you have the problem of people complaining about lag from too many people in a server it may be costly but they could do world server clusters by how many characters have been created on servers and split each world area like Valhalla had what 35k people in queue on launch
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Ryan
(@Voldrox1) reported
you know theres a moderation problem with @playnewworld when naming a company "Chick-Fil-A" gets banned because of the work chick. like seriously, how bad must the report team be feeling to be doing stuff like that, this is a rated T game ffs.
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Marious2099
(@Marious2099) reported
@WhoaFlyingChair @playnewworld and add servers with a 1500 soft cap 2k hard cap so people from the different servers can join their friends in parties that would be like what 25 servers for the Valhalla cluster would cut lag and queue but still not a perfect resolution
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SacrificedYou
(@SacrificedYou) reported
@Fextralife @playnewworld they need to fix local voice chat
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Phil Collins
(@OlPhilCollins) reported
@playnewworld how do we avoid "lag detected" and back in queue? internet didn't skip a beat at my location, 2-3ms accessibility throughout the incident. please advise.
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iMarshTV 👽
(@iMarshTV) reported
@playnewworld Any news on a amrine fix? Wasted 3 or 4 orbs to it not letting us in and getting stuck in a group
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Shark On Games
(@SharkOnGames) reported
@playnewworld Is there a fix for the massive chat lag? Tonight chat is lagging more than 1 full minute behind for me.
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jakobG/nervousknife
(@Jakob_nervous) reported
@playnewworld We need dungeons fixed with the lag please! you guys are breaking my heart! loving this dam game but this is killing it
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Z
(@ziyad123132) reported
@playnewworld fix the ******* bug first at amrine dungeon we cant do main story and we stuck in leveling ffs
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Undead Lords
(@undead_lords) reported
We heard there was some sort of Facebook and Instagram outage today. However, we didn’t notice because we are all busy claiming souls for Myrkul in @playnewworld #PVP #NewWorldMMO #facebookcrash
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Dolbec
(@Dolbxc) reported
@primegaming @playnewworld new world is a broken game with a load of bug they ban you for no reason
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Syn
(@SynicleJester) reported
@playnewworld haven't been able to play the last 5 hrs cause it keeps telling me "Timed out while spawning Character." So how do I fix this issue so I can finally play
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SacrificedYou
(@SacrificedYou) reported
@KatContii @playnewworld i wish they would fix local voice chat
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Dreamxlint
(@Nathaniel_dream) reported
@playnewworld i have an issue with newworld with lag detected, i have tried every "fix" people have told me and i still cannot play on that character, every other character is fine, i can load in look around use chat but cant move or fast travel.
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tamsinwood
(@tamsinwood92) reported
@MissKandy_83 @playnewworld Aintpro has the same issue 🥲
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Marious2099
(@Marious2099) reported
@WhoaFlyingChair @playnewworld and add servers with a 1500 soft cap 2k hard cap so people from the different servers can join their friends in parties that would be like what 15 servers for the Valhalla cluster would cut lag and queue but still not a perfect resolution
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Mr.Brewed
(@MrBrewed) reported
@playnewworld Lag Detected kick is a bug on your guys end. Because if I get the social "your offline" bug happening...I no longer get lag detected, nor afk kicked. Which means...your game is literally kicking me on purpose every 30 mins because it knows im online... Plz fix.
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theshockcable
(@theshockcable) reported
@NostreTweets @playnewworld no its a population cap lower than that which is trying to login. Tell me where did you learn math at?
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Prof FlatTop
(@ProfFlatTop) reported
@playnewworld I would really like for you all to address all of the servers facing war declaration issues. Will credits be returned to players and their companies? Will this be fixed before the server launch? Are smaller factions doomed to be stuck?? Help