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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
Community Discussion
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New World Issues Reports
Latest outage, problems and issue reports in social media:
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James Fox
(@thatfoxyfeeling) reported
I'm having issues in game on Hawaiki server, keep getting stuck while speaking to an NPC such as accepting quest. I use the unstuck feature but I can't turn or use my mouse. @playnewworld
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NakhtiEmperor1
(@NakhtiEmperor1) reported
@playnewworld Or just everyone stop playing until they fix the queue times. I shouldn’t have to waste half a day sitting and staring at the queue to play a game. I have better things to do.
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Hawkins
(@MajinRod_RED) reported
@Ragarath @playnewworld yeah true. in the end its amazons fault for these nonexisting server caps and not giving it a login limit even tho the servers are already way to overpopulated. but i saw it so many times already that people stand there the enitre day and im not joking. the same people.1 corner
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Scott
(@Synergise) reported
@playnewworld Would really enjoy the transparency to suggest you are waiting for the average lvl of most no lifers to increase and then increase the limit per server so that not everyone is in the same spot creating server lag. The game is brilliant but your timing and cap per server is poor
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RAZ
(@RAZ8CAR) reported
@playnewworld Why do we even have queues though? I understand wanting to place a 2k player limit on a server but this is ridiculous. Also! Where is a timer allowing you to re log in if you get kicked due to a bug or game logic error.
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Alan
(@AlanMayan) reported
@playnewworld Worst thing you could do. Punish players that take a break instead of solving the issue - INCREASE SERVER POPULATION. We will continue to suffer hours of queues and will have to wait hours again to relog every time they need to take a break to make lunch or take the dog out.
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Greg
(@YankeeMN) reported
@smokinrbbq @playnewworld That’s (probably?) not against the terms of service. It being a sandbox game the response would likely be to go enjoy some sand somewhere else for a while. Even if it sucks.
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NotMihal
(@NotMihal) reported
@playnewworld @playnewworld hit the showers guys. Fix the real issue.
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Gamerficial
(@Gamerficial) reported
@playnewworld If there's 3500 people queueing to get into a server with 2000 spaces, the problem is not with AFK players. Were' talking about 175% of the server capacity is waiting to get in but you're acting like 200 people AFKing is the issue?
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ThatReallyOlddude
(@TOlddude) reported
@purrodie @orohdeo @playnewworld Ur right. How ridiculous of me 2 expect the LARGEST COMPANY IN THE WORLD w/ the LARGEST DEDICATED SERVER SERVICE IN THE WORLD 2 b able 2 anticipate the interest n their game that THEY HAVE CLEAR INDICATIONS OF NUMBERS on. Ur telling me AWS doesn't know how 2 handle high traffic
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ThatReallyOlddude
(@TOlddude) reported
@purrodie @orohdeo @playnewworld Sure, but when I picked my server day one, not knowing what servers were going to be massive, how is it my fault? They need to fix their ****, not punish people who want to play their game.
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FlynnWinch
(@AlmanaxWinch) reported
@Headstrong55 @playnewworld Dungeon with limitation isnt a problem, its game design, its to worth to be farmed without some difficulty, just make a 5 man group and craft keys.
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Secko
(@Secckoo) reported
@gearsfreak99 @FishFPS @playnewworld I run on a 2080 super and haven't had a single issue neither have I heard complaints. The fact that the guy in the video obviously dislikes Amazon and is going at their throat over cases I see nothing behind and people follow him is insane to me.
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Calibury
(@CaliburyTV) reported
@Slootbag @playnewworld or the few bugs that require a restart to fix! My quest tracking broke the other day, I had no choice but to leave it broken or be done playing for the day!
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Adrian
(@enjoiadrian) reported
@playnewworld ** !!! Please put in a logout grace period !!! ** - Getting disconnected (due to crashes or "lag errors") is really not fun, made even more infuriating when we are put to the back of a queue.
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Mo
(@mo_88_mo) reported
@playnewworld Maybe you should have set a cap on new players being created per world on launch day and then this wouldn't be a problem. Currently in a queue to get in and I see only 5 worlds in the entire AP Southeast list of servers have queues. Every other world has no queue at all.
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Zolat
(@Zolat_) reported
@VoltzDr @playnewworld let me know if you find a fix or if you get in because mine has been acting up for 2 hours and its mad annoying
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Fr33z
(@Insp_Clouseau99) reported
@playnewworld Lag detected and getting kicked out every 15 mins
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Aircy
(@jaydenstade) reported
@playnewworld whats happening with the massive lag oce/australia its bad
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leo
(@locof6) reported
@playnewworld This is terrible form Devs seriously people need to do human things like eating taking or going to the toilet I mean if we log off you will never get in again or if you dc the day is finished 5+ hours ques is a normal thing everyday it's just silly you need to fix it at your end
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LIVE|teachergamergg
(@teachergamerGG) reported
@playnewworld Wow, one week in and you’re already penalizing players for an issue that YOU caused. And to believe we paid money for this…
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BlacCobra
(@Champioee) reported
@playnewworld Why did you want to punish the afks when its your own problem that you made the server capacity so small
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Matheus Aristides
(@iFrezzeM) reported
@playnewworld Please fix dungeon lag on BR servers!
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MrDead98
(@MrDead98) reported
@DudeAcheson @playnewworld Problem exists because each server is capped at 2k. A single clan can fill this out
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Ellie
(@elimeretv) reported
@GEFERS0N_ @Glitch09UK @playnewworld A) you’re spamming this everywhere. B) many mmo’s have afk detection and disconnect. WoW and FFXIV for sure. Fallout 76. It isn’t a new concept.
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FlynnWinch
(@AlmanaxWinch) reported
@uunff @playnewworld Servers are not limited by technical but gameplay issues. People have already started to fight for some rare things.
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🅼🅰🅶🅸🅲 🆂🆃🆄 ✨✨💪💉!Fully Vaccinated!💉💪✨✨
(@juststu_) reported
@playnewworld You can stop moaning below. Just find a less occupied server, and stop following influenced streamers. 0 problems, connected in seconds.
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🛡 Tommy J 🌊
(@ResistMonsters) reported
@playnewworld Hello, can you please direct me to your customer service/GM for a character that can't spawn? Character name is Erik Rackham on US East Utensia
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Vidmantas Murauskas
(@VMurauskas) reported
@playnewworld Such a bad thing to do. There’s already a 4hr punishment for being afk for 25mins. Now you want to punish people trying to avoid a problem you created. I think your only course is an increase in server capacity/amount.
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Vivalabry_
(@vivalabryy) reported
@KingVigors @playnewworld Seriously. Got disconnected because “lag detected” and had to queue again.