New World

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 01/17/2026 12:05

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Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Sign in (92%)

    Sign in (92%)

  2. Glitches (8%)

    Glitches (8%)

Community Discussion

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New World Issues Reports

Latest outage, problems and issue reports in social media:

  • Celjii Celji (@Celjii) reported

    @Lyrcmck @playnewworld i got the exact same error lmao

  • kindberget Kindberg (@kindberget) reported

    @gabbietv @playnewworld Yeah i did a 300 IQ play and started queing from work, got home to an error and had to start Over again. No game for me today 🥺

  • carlos_adf CADF (@carlos_adf) reported

    @playnewworld @playnewworld Today: Queue position: 2965 1:30h later: queue position 370 5min later: error too many requests 🤡

  • aksoyLA ahmet lütfi aksoy (@aksoyLA) reported

    Unable to #PlayNewWorld login issues are killing! I got into queue... waited 2 hours just to drop from the login server and start all over?!

  • AgentBrel AgentBrel (@AgentBrel) reported

    @playnewworld Raise the player cap to cut away queue times. You're basically telling us all to not play with our friends till you figure out your problem. Three delays and you didn't boost server caps? Weird.

  • DagtekinEfkan efkan dagtekin (@DagtekinEfkan) reported

    @playnewworld You are the richest ************ on earth fix the servers

  • TheBigM145 Michael Meunier (@TheBigM145) reported

    @GoooRoooGaming @HapaFodder @playnewworld There's a big difference between admitting a mistake and promising a fix/to do better and actually following through on that.

  • Wolfspirit1993 Max M.L Noukeu (@Wolfspirit1993) reported

    @playnewworld Will there be added more servers to EU soon? flicking between Regions, it is clear that US has zero que times while EU Central all has 2k+ ques, and frequent issues with que crashes.

  • Rickehhhw0w Ricky - (@Rickehhhw0w) reported

    @playnewworld FIX yo god damn ****** servers, one minute works next minute 3,000 player queue time. Someone who owns the AWS service but still has a lack of resources **** off.

  • iammuppetman Who am I? (@iammuppetman) reported

    @playnewworld too many exceptions errors now and no announcements about issues on EU servers, should I just give up today?#PlayNewWorld - I would if I could :p

  • TS_Pedrosky14 The Surge | Pedrosky14 (@TS_Pedrosky14) reported

    @playnewworld When do you plan to fix the servers and queues?

  • Bozcsi Tamás Hermecz (@Bozcsi) reported

    @playnewworld Guys, this is a jole. 2k+ queue, which keeps dropping me. If I get in, fatal error in the game… No, its not my PC, nor it is my connection. EU/Ketumati

  • mikesecondslate Mike White (@mikesecondslate) reported

    @Bwickham93 @playnewworld If you get the error just press ok and wait. It’ll reconnect you exactly where you were in line.

  • Fadeeaway Niklas (@Fadeeaway) reported

    @playnewworld Play now? Bullshit, got disconnected from a 1.7k queue after 1h (had got down to 1.2k), when reconnecting I got spot 2.5k. What a fkking joke. Fix atleast so players keep their spot when your queue ***** up....

  • gettothechopa Onerous (@gettothechopa) reported

    @playnewworld Fix the god damn Queue I've been in queue for hours and haven't played the game yet

  • ProtoTy37 ProtoTy (@ProtoTy37) reported

    @playnewworld is there a way to get back into the original queue spot if the game says “Login failed, please try again” or are we doomed to go to the very back of the line? Because I went from 100 to 550 in a blink of an eye and that feels baaaaad

  • soneill34 Spencer O'Neill (@soneill34) reported

    @playnewworld put it on a streaming service and I'll play it not sure why you guys dont have it on luna

  • DagtekinEfkan efkan dagtekin (@DagtekinEfkan) reported

    @playnewworld fix the ******* servers ffs i keep getting to many request error then go back to an even longer queue

  • ardonomus Ardonomus (@ardonomus) reported

    @playnewworld Keep getting kicked out of the login queue and having to retry, putting me back in the queue after roughly sitting halfway. Toomanylogonrequests error. I just click Play once and wait.

  • Celjii Celji (@Celjii) reported

    @Lyrcmck @playnewworld i really want to play but not as badly as waiting in multiple queues and hoping i dont get error coded at the last second, after waiting 45 minutes. i hope they sort these issues out soon..

  • Bwickham93 Benjamin Wickham (@Bwickham93) reported

    @mikesecondslate @playnewworld Many thanks for this information, will try if I disconnect again

  • JimJimmehyo James Smith (@JimJimmehyo) reported

    @playnewworld how does amazon, the richest company in the world, still struggle with server capacity issues?

  • NotTypicalG Not Your Typical Gamer (@NotTypicalG) reported

    @playnewworld @dealer_monkey When will you fix EU servers?

  • ClaireFromHR_ Comrade Claire (@ClaireFromHR_) reported

    @playnewworld Hi, I've been queuing for about 3 hours now and keep getting kicked from queue at around the 2800 player mark. what is the fix for this?

  • HighHowdy Howdy (@HighHowdy) reported

    @playnewworld There's needs to be some form of priority queue for crashes/disconnects, getting tired of getting errors half way through the queue and then being at the very back again because of that queue error

  • lembkan sebastian lembke (@lembkan) reported

    @playnewworld Fix ure fycking game!

  • Alexwilliam1593 alex williams (@Alexwilliam1593) reported

    @playnewworld after waiting an hour server queue just to have server error and got to re queue in a bigger queue bye bye new told # pissed

  • Gamer_Bulletxxx Gamer Bulletxxx (@Gamer_Bulletxxx) reported

    @Deco_Hughes @playnewworld I just had the same. 2667 in queue, got down to 1946, error, kicked out and then back in at 2654....

  • Lyrcmck Jon (@Lyrcmck) reported

    @Celjii @playnewworld I've had this error about 5 times now. Each time after sitting in a 30-45 minute queue, almost about to get in, then this error comes up

  • TS_Pedrosky14 The Surge | Pedrosky14 (@TS_Pedrosky14) reported

    @playnewworld When do you plan to fix the servers and queues?