New World

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 01/10/2026 18:25

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Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Sign in (92%)

    Sign in (92%)

  2. Glitches (8%)

    Glitches (8%)

Community Discussion

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New World Issues Reports

Latest outage, problems and issue reports in social media:

  • Dobby_MD Michael Dobbs (@Dobby_MD) reported

    @playnewworld Got to 40ish in queue then error occurred, now at 3.8k. It's launch all over again

  • ur_Shulgi ur_Shulgi (@ur_Shulgi) reported

    @playnewworld Going to need a lot more FS servers, especially EUS - each one that starts is 1k+ login queue after 1-3 min

  • ThomasBekemeier Thomas Bekemeier (@ThomasBekemeier) reported

    @playnewworld After 2 and half hours of waiting I Get 53 is que and get a error code then go back to que I’m 4458 yeah this game is still run like crap 👌 great game you got here not playing now

  • IframeU7 IframeU (@IframeU7) reported

    @playnewworld 'failed to login' what is going on been waiting all day to play and i get this and 0 responds about que times. say something. do something

  • Jalemarus Joe.Ale. (@Jalemarus) reported

    @playnewworld Your other servers are experiencing (El Dorado) problems. Getting constantly kicked out. Is this related to the congestion of the fresh starts?

  • Hukenx Joakim (@Hukenx) reported

    @playnewworld yea new fresh start, maybe try fix your servers before, twice now i have been kicked because of coneection error, once when i was at number 1, then when i got in and talked to the guy in the start, now i am back at 6270 que. thanks for wasting my whole day

  • philapnguyen Philapfire (@philapnguyen) reported

    @playnewworld Got to 1 in queue and then it said error 😨

  • TumbaSherman Tobias Sherman (@TumbaSherman) reported

    @DMHSaintTP @playnewworld now for the initial post server crash queue, standard

  • imgoomie L ୨୧ (@imgoomie) reported

    @playnewworld Not for u posting this and saying nothing about the queue times or the fact that half of us black screen during the crash scene and lose our spot to get into the server XD

  • imgoomie L ୨୧ (@imgoomie) reported

    @vr_Saito @playnewworld And now people are being locked out of making characters while trying to get into other servers with shorter queue times. I’m scared to leave mine and try for the next wave 😭game has black screened 2x after crash cut scene.

  • nstaab1 Nathan Staab (@nstaab1) reported

    Got into @playnewworld on a fresh start server and then my keyboard randomly stopped working. Had to restart and now I am in queue... Anyone else have this issue?

  • Hukenx Joakim (@Hukenx) reported

    @playnewworld This is the same as in the first release, maybe you should have kept that you saved your spot on a crash

  • TTVshadow_born3 shadow_born3 (@TTVshadow_born3) reported

    @playnewworld ah yes wait in que for over an hour and get a connection error like ffs **** your game for real

  • IframeU7 IframeU (@IframeU7) reported

    @playnewworld 'unable to connect to login service' so bad

  • DeliveryPandaa WAVE Delivery (@DeliveryPandaa) reported

    @PsychoCult2 @playnewworld same problem here

  • AntCar1989 Anthony Carney (@AntCar1989) reported

    @playnewworld I can’t play my account since your new update, 200+ hour account says it’s brand new and every time I login I can’t move

  • Itz_JoErN Jörn (@Itz_JoErN) reported

    @Nassyy1 @playnewworld I have the Same Problem….

  • KingCozm0 King Cosmo (@KingCozm0) reported

    @DanO65245696 @playnewworld Why is that their fault? thats your issue man

  • ThomasBekemeier Thomas Bekemeier (@ThomasBekemeier) reported

    @playnewworld After 2 and half hours of waiting I Get 53 is que and get a error code then go back to que I’m 4458 yeah this game is still run like crap 👌 great game you got here not playing now

  • Rupa14 David Rupa (@Rupa14) reported

    @HemingwayBray @playnewworld The fact there is still a que is another problem with the game.

  • Rodney147 Rodney Liddell (@Rodney147) reported

    @playnewworld Why isn't there Disconnect Protect yet??? when your game lags out, and disconnects after the server launches and throws you into a queue it's seriously Disheartening. I'm gonna be smashed by the 907 queue gets me 2 the open world

  • LucasGo24499345 Lucas Gomes (@LucasGo24499345) reported

    @playnewworld DIDNT YOU GUYS LEARN ANYTHING FROM LAUNCH?? REPEATIG THE SAME ERRORS AGAIN AND ******* WITH ALL THE HYPE

  • TheErros Erros Draco (@TheErros) reported

    @playnewworld fml... no queue saver. Started to finally load in and hit with Error to check connection... figured since I got in I'd be ok to jump in game. Nope. 5560 queue.

  • TumbaSherman Tobias Sherman (@TumbaSherman) reported

    Waiting for @playnewworld fresh server deployment, and ironically @AmazonFresh delivery arrived while waiting for sever. I may have an @amazon problem

  • PsychoCult2 Psycho Cult (@PsychoCult2) reported

    @playnewworld Made it to queue 35, went 34, then kicked back to menu with ''failed to spawn point'' something error msg, and now 2979q..No words.

  • FinyaCottontail Finya 🎃 (@FinyaCottontail) reported

    @playnewworld There are the same Problems when you released the game. Opening more Servers at the same time would be a better start...

  • AliceFelis Alice (@AliceFelis) reported

    @4ColorCrack @playnewworld It really doesn't matter how long I stepped away from a game I've never had a game just remove me from my server let alone not let me back in. I saw there was cool new stuff and wanted to see. It's a pretty nasty thing to do whether they intend to fix it or not.

  • imTeaXV Ó Sírín (@imTeaXV) reported

    @tonidraganov9 @playnewworld I deleted 2 characters and now have this issue

  • Vervis11 Vervis (@Vervis11) reported

    @playnewworld here we go again, New World, New Server, New Queue. Was 18 in Q and got crash now im 6k+ in Q. Nothing fixed after a year

  • vr_Saito UsoSaito 💚 VR - なまはげ (@vr_Saito) reported

    @imgoomie @playnewworld I've been sitting in queue for nearly 1.5 hrs... had some folks in the company who finally finished their queues only to get an error and have to start their queues over.