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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (67%)
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Online Play (33%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 St. Catharines |
Sign in | |
 Hamburg |
Online Play | |
 Bologna |
Sign in | |
| Darmstadt |
Sign in | |
 Sydney |
Online Play | |
 Saint-Martin-des-Champs |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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whichaynur
(@FeelsSadMen) reported
@playnewworld @playnewworld Hi, this is my problem."No Product Information Found, Cannot Initialize Game. Please Contact Customer Service For This Product." To solve this, I tried: a reboot of the computer t urned off Ipv6 again entered the steam account encouraged to check files
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Paragon Panda
(@paragon_panda_) reported
@Zaphyrenz @playnewworld She got an old pc but not too old. And many other players have the same problem so @playnewworld gogogo!
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Thechak
(@TheChak_) reported
@playnewworld There is a real bot problem on low pop servers. My town (Windsward) got pushed into conflict because of them. Hopefully this gets addressed.
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🎮Plague🎮
(@PlagueTemplar) reported
@ProfessorDaxter @playnewworld @amazon Its so disappointing... ive had so much fun with this game up until they messed it up multiple times. Talk about a team that doesnt listen to the people. They have broken their own game bad!!
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THE Slim Geek
(@TheSlimGeek) reported
@playnewworld Hello I have someone stuck with a bug. He gets downed but can never be finished. He got downed in a pond and cannot fully die. We cannot res him under water so he is completely stuck. Nothing has been able to fix it. Can someone please help ASAP?
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Mitsu
(@MitsuShow) reported
@itshilarymason @playnewworld Your priorities were in line, no issue here.
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Miered
(@Miered2) reported
@Zaphyrenz @paragon_panda_ @playnewworld I have i9 10900k, 3080 and 32 gig ram and my game freezes when I move or place furniture. My PC should not have that problem.
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Lowkey
(@MsLowKeyKilla) reported
@playnewworld When are the Devs going to address the latency issues occurring after patch 1.04? Many people have complained about rubberbanding, not being able to craft, gathering being interrupted etc. Why is this huge issue being ignored? Game is unplayable in this state.
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AxeSuperior
(@axesuperior) reported
@playnewworld the game has been so laggy since the 1.0.5 please fix this already 😓
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Luderjäkel
(@N3ikan) reported
@escape1979uk @ItaAndyOfficial @playnewworld That issue is already sorted long ago
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Lowkey
(@MsLowKeyKilla) reported
@playnewworld When are the devastating going to address the latency issues occurring after patch 1.04? Many people have complained about rubberbanding, not being able to craft, gathering being interrupted etc. Why is this huge issue being ignored? Game is unplayable in this state.
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ThatGamerCher
(@GamerCher) reported
WELP due to tech issues, tonight I won't be streaming @playnewworld like I planned, but I should have tech issues cleared up by this weekend! Happy Gaming ya'll! 🎮
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Baca
(@BacaIonut) reported
@playnewworld please fix Reekwater most of the quest are bugged!!!!
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Husker
(@HuskerTheHutt) reported
@playnewworld To little too late. All the player base quit because everyone's ******* tired of the game-breaking bugs. Please give us our money back at this point you are not providing a game service since it's so ****** broken.
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L
(@bigpumpp) reported
@bezoooz @playnewworld yo bezooz i saw u talking to g2g im having the same issue bro did they eventually get you, your game?
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Abdulaziz Al-Rumih🦉 .
(@i3zmr) reported
@playnewworld Instead of introducing stuff fix your game and the ****** bugs and exploits and also the random spin permanent bans . Poor people wasted money and time .
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wRicci
(@wi___am) reported
@playnewworld The community already provided a fix for the ghost contracts on the forum, but no community manager shared it through
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Dreamstatexy
(@Dreamstatexy) reported
@playnewworld Fix lvl60 expedition chests! Day 1
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Donovan Mowatt
(@canhasbucket) reported
@playnewworld The game is as mechanically broken as it is. I see a hard road ahead in reclaiming concurrent users and getting anywhere near...say...450k again. About half of launch numbers. Good luck. 670h under my belt. Enough to experience everything and see how short the game actually is
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ComicBooksPlus
(@4ColorCrack) reported
@playnewworld I'm kinda done with this game and it's hate on healers. Before you get up set let's look at the facts: 1. We get FISHING! 2. There's a bug, it's fixed in a day 3. No fixes for our heals if broken just nerfs 4. Too many ppl mad about the heals we have which are meant to heal them
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wyatt
(@kwatt62796) reported
@playnewworld Can you guys plz fix crashing/high lagncy that cuase new world not responding error. One patch I can play alittle the next I can't at all
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Jim St. Onge
(@JamesStOnge3) reported
@playnewworld any ETA on when I can transfer from US West to US East servers? I followed my guild and rolled West, but the lag is brutal in crowded areas. Please allow this soon.
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AudioVision
(@avaudiovision) reported
@Galba89 @playnewworld Cons Incredibly dull and monotonous grind Repetitive quests make PvE feel tacked on PvP wars feel too restrictive with many players never able to take part Forgettable storyline Myriad issues have plagued early experiences
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Donovan Mowatt
(@canhasbucket) reported
@playnewworld The game is as mechanically broken as it is. I see a hard road ahead in reclaiming concurrent users and getting anywhere near...say...450k again. About half of launch numbers. Good luck. 670h under my belt. Enough to experience everything and see how short the road actually was
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DarkAngelEdge
(@DarkAngelEdge1) reported
@playnewworld How about you fix the chain stun from melees on wars? Melee is overpowered now and also so many xploiters that do 4K damage in one hit wtf
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mc_180
(@mc_180) reported
@playnewworld And there's still the issue that I keep getting kicked out of crafting/store menus within seconds of activating them.
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Deezlar
(@escape1979uk) reported
@N3ikan @ItaAndyOfficial @playnewworld No it isn't The FPS cap doesn't work, and when the max power of the GPU is set lower than 100% (80%), the game forces the card over 100%, up to 120% It is a broken mess. This is NOT the soldering problem, and the more people repeat your take, the longer it takes to fix
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Marios Constantinou
(@marios540) reported
@playnewworld fix your lag
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Landon Thames
(@stardog97x) reported
@playnewworld I’ll never fully understand how you have an extra month and 3 years to fix your game and it still be buggy
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Christo, Certified Femroe Simp
(@GarrenBelmont) reported
@SL4YYYQU33N @playnewworld I feel ya as someone playing a female character but they got a long list of problems and things they gotta fix and stuff. Like chill out, it's not that big of an issue considering everything else.