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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (67%)
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Online Play (33%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 St. Catharines |
Sign in | |
 Hamburg |
Online Play | |
 Bologna |
Sign in | |
| Darmstadt |
Sign in | |
 Sydney |
Online Play | |
 Saint-Martin-des-Champs |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Joshualive🎃
(@itsJoshualive) reported
@JustinHouchin @Gothalion @playnewworld This isn’t even abuse in this case. This is just general lag. Maybe they’re looking into it, but that’s where a lot of the frustration comes, the lack of acknowledgement. Zero response.
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BenjiP
(@mrwoderfully) reported
@Gothalion @playnewworld That game companies still think the "lets stay silent and the problem will go away" thing still works in this day and age is baffeling. Even developers behing games like call of duty are actively communicating... Why would you try to smother your own succes like this?
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JustHale
(@JustHale1) reported
@playnewworld So I have a computer and video card that is working fine. I play New World and now have a broken video card, and its NOT your fault??
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Eduardo Di Lorenzo
(@EduardoDiLoren1) reported
@nwdb_info @playnewworld Fix the expeditions orb crafting, its insane how it work @playnewworld
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Sergeant GirlDad
(@SirCoomes22) reported
@lapapo21 @playnewworld No offense, I have don’t this fix and every “work around” they as a company have stated on their webpage and even things other players have tried and I still can’t get it to run for longer than 5-20 minutes until it crashes. I love the game and want to play it, but simply can’t.
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Spablex
(@spablex_) reported
@PawsTTV @playnewworld Not a problem if you ignore it, lol
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Zakouski
(@TwistedGeass) reported
Monarchs Edicts actually bug on New World. I can't achieve it and no quest is available to reach the 5/5. And It's been one month since ppl are talking about it in the forum. Can you fix it ? @amazongames @playnewworld
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EvilEtho
(@EvilEtho) reported
@c_h_e_m @playnewworld @tokyo_rich But thats not the Social Media mangers job. That's the community mangers jobs on the forms. All the SM is going to say on all these issues is "Our team is working on them" Because Thats all they can say. If they gave windows it would be a lie, as they truly don't know as its
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The One
(@justiceTX3) reported
@NVIDIAGFN @playnewworld Please help answer hundreds of us who are having issues with fps drops at main menu ever since the latest patch. Only fix is to reboot PC and reopen New World to get FPS back to normal!!!
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Joey Wilburn
(@saulmdgaming) reported
@TsuNAmI2069 @Gothalion @playnewworld Believe it’s lag.
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Weapon
(@WeaponII) reported
@Gothalion @playnewworld It is terribly insane how quiet they’ve been about this issue.
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The Negative One
(@TheGreatSuar) reported
@playnewworld You should consider using Twitter to provide updates on your broken game instead of using it to show us cosmetics n **** we don’t care about right now. Fix your game
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.
(@abbbom7md) reported
@playnewworld best game i've ever played but with this lag now i hate this game just fix lag
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Cesar Castellanos ♛ ♜ ♞
(@_GOATCAST) reported
@MudcatTV @playnewworld Damn here come the broken strats
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errPopu
(@elpopupr) reported
@jmfp808 @playnewworld @AN1MA u must be a new kind of stupid or something. come on man u can't expect a social media manager to know how to code and fix netcode.... don't be an entitled *******...
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tatlısudavulcusu
(@sert_urk) reported
@playnewworld @BigMickeyCee No you can't. Or while posting holiday content, you should also give information about the problems. And this post you just wrote looks like it came out from an intern or something.
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Josh
(@jmfp808) reported
@elpopupr @playnewworld @AN1MA I said address bugs and the forum, not fix the bugs, idiot. The problem most people are having is the lack of transparency.
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Tobias Janevret
(@Tobbheh) reported
@AdamTuxTengler @playnewworld How tf is free attribute respec your main concern, stop flooding them with issues that don't exist. It only make you seem whiny.
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Goksu Adanali
(@goksuadanali) reported
@playnewworld do you have plans to fix the issues with accidental quest armor salvaging? I salvaged my Wyrdwood shoes accidentally and now can’t finish the quest 😭
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Alien
(@theshizel72) reported
@playnewworld @CaMaKStream I'm actually shocked and disappointed how bad this game is. Liiiike how Did it make it out of Beta. it's not playable, there's too many game breaking issues, for real it's fun if you like to craft chopwood and walk
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The Negative One
(@TheGreatSuar) reported
@playnewworld @AN1MA Why the hell do you have a Twitter if you’re not actively using it to communicate these issues with your players? We don’t give a **** about cosmetics. Fix your game first
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MUDCAT
(@MudcatTV) reported
@Wavy_Sinatra @playnewworld The issue here isn't exploits, it's the lag present in all wars that renders everyone a statue.
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Justin "Riot Xenogenic" Hanson
(@Xenogenic) reported
@Gothalion @playnewworld My favorite has been the people on my server who genuinely think that their enemies are somehow exploiting to cause that lag so that they win (as if it only affects them or something)
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Kraft
(@Krafteon) reported
@Gothalion @playnewworld I haven't hit cap and I saw this coming. Aion tried big pvp fights and all it saw was abysmal lag and memory leak crashes. Game is out a month Goth, gonna have to slow that speed runner attitude down. Give the studio some time first, then start your daily doomsaying again
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aOnee~chan and his cat™
(@aOneelol) reported
@playnewworld is there a time frame to when we will get to play Outpost Reach? It looks like when I attempt to que up, I am getting the error message, "This gamemode is not available". Is that a bug?
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calamity
(@Calamity_Meg) reported
@Absolu1eZero @Gothalion @playnewworld Every war is just a lag fest and now no one wants to play. Lmao
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xJAMTASTICx
(@xJamtasticxtv) reported
Hey @playnewworld I know you have a patch coming tomorrow. But biggest issue is wars right now. With all the issues that come with war would it be better to disable the war influence mechanic till a solution is solve? I want to say this will benefit everyone.
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OrsDarklighter
(@ODarklighter) reported
@Gothalion @playnewworld The wars lagging out giving a massive advantage to attackers is killing my interest in defending at all. It's horrible and I know players are leaving over it.
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Mr. T
(@DanishMeatball_) reported
@playnewworld @EmilEntenburg You can play with friends? I'm still stuck on a dead server because transfers are still broken. Must be nice to play with others in a MMORG.
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El Chicken NUG
(@harryjohnson111) reported
@playnewworld @CaMaKStream Is there any plans for companies that are exploiting the ice gauntlet to lag other companies out of wars to get instant wins?