New World

Is New World down?

No problems detected

If you are having issues, please submit a report below.

New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 02/06/2026 22:40

At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by New World users through our website.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • Camron1313 Cam (@Camron1313) reported

    @playnewworld You guys going to fix the Abandon event bug where it never goes away on your screen?

  • tgreen2241 Tom Green (@tgreen2241) reported

    @playnewworld Nah, queue for 3/4 of the weekend then have a crash and repeat!

  • jackanoryy7 Jack (@jackanoryy7) reported

    @flexinja @playnewworld Have you tried windows updates? my friend had the same problem and it was fixed from that. Also verify game files on steam, if you're in queue and it comes up with an error just press ok and leave it, it will throw you back in queue

  • Rossofsparta 👻VALK SPOOKY SPARTA👻 (@Rossofsparta) reported

    @KristenRaeTTV @playnewworld I waited 5 hours for the game to crash for the queue to be over 1200.

  • lowedownndirty Lowedownanddirty (@lowedownndirty) reported

    @playnewworld Well fix server queue issues and people maybe would no life #PlayNewWorld

  • DRLM_ Derek Mueller (@DRLM_) reported

    @playnewworld @playnewworld Great game use my tuning orb and get an error 2 mins into the dungeon "server failed to describe world" and instantly get kicked try to log back in and now 1200 queue.....

  • fourzuk AzuK • twitch.tv/4zuk_ (@fourzuk) reported

    @playnewworld 6 Times in the last 8 hours my game just close whitout explain after i get 1st position, and enter in game, this issue hapens when i exit the Amrine dungeon!

  • Inacurate Inacurate (@Inacurate) reported

    @playnewworld Could y'all increase the reconnect timer to say maybe 2 minutes? Long enough for a cable modem/router restart? I know the queue will be less of an issue as time moves forward, but if internet cuts out for 60 seconds, it's a bummer to sit & wait in queu again.

  • Bewberries Bew (@Bewberries) reported

    @playnewworld Can you guys give queue priority to people who logged off within 5 minutes? It sucks to crash in the middle of something and not be able to get back on for an hour or two

  • Syverge_ Syverge (@Syverge_) reported

    New world looks nice and all but I'm still reluctant given the GPU issues that seem to be a thing. Again. @playnewworld #NewWorldMMO #nvidia

  • Wildguns84 Wildguns (@Wildguns84) reported

    @playnewworld Lol yeah right. Tell that to the queue and random lag issues

  • TopTalentYT Derek (@TopTalentYT) reported

    @playnewworld Just waited 6 hours for a queue to be told "Login failed" & now I am back in queue. Are you kidding?

  • Scryer_569 Scryer_569 🔞 (@Scryer_569) reported

    @BriceClary @ZeroExcuse @playnewworld So you would have rathered the servers crash and burn from overload, than let people smoothly enter with queues? Sure. The times were horrendous. But yknow what, I didn't lag at all when I did get in.

  • ECieplechowicz Edi Cieplechowicz (@ECieplechowicz) reported

    @Kephrii @playnewworld Evga GPUs have a soldering issue on the 3k series cards and there was a recall on all affected cards.

  • CrowAdmiral Admiral Crow (@CrowAdmiral) reported

    @WUOutkast @WheaT0ast @playnewworld The biggest issue is iron you needed it for everything and it's a starting ore..... Spawn rates need to be amplified or reduce the need for higher tier smelting... annoying I cant smelt starmetal because I cant find iron...

  • ZuluOnly Zulu (@ZuluOnly) reported

    @Alpal010 @playnewworld lose pvp quests and some armor; game crash means im in an 1100 queue to get into the server I play on though

  • woodzy64 Xspokengalaxy (@woodzy64) reported

    @playnewworld hey after i sign into new world after like 5-10 minutes the game freezes and closes randomly and has no crash error at all. it's only been happening today any way to fix it?

  • Cruzicide Josh Cruz (@Cruzicide) reported

    @playnewworld Any update or patch on the UI bug? With how bad queue times are I hate having to re log to fix it, other than that LOVING the game and plan on investing a ton of time 👌

  • Joshparker612 Josh parker (@Joshparker612) reported

    @xumbik @playnewworld Have you found a fix? I have the same issue

  • BorgasNight BorgasNight (@BorgasNight) reported

    @playnewworld 4 hours in Queue and play 2 hours to have Fatal Error and try again more time in Queue...The game is good and fun but this Queue problem has already made some give up

  • GeckoTo & (@GeckoTo) reported

    @playnewworld Fix dungeons its laggy af inside them

  • jfdd2010 Jose Diaz (@jfdd2010) reported

    @Coleybama @primegaming @playnewworld It's all about gpu lottery. If your gpu has their components properly soldered, it can handle New World without issues. The problem comes when the game requires the full components of the gpu working at 100% where the not so good components start to fail and brick the gpu

  • MrYabrevo MrYabrevo (@MrYabrevo) reported

    @playnewworld Are some item drops broken? I am lvl 102 logging and still hunting for petrified wood. Never seen a single piece. Have use logging skill food as well as a are with luck on it. Asked in chat and apparently most people have never seen one. I get rare, but these are a myth....

  • MrYabrevo MrYabrevo (@MrYabrevo) reported

    @LemmyBravo @playnewworld 5 mins? So I gotta log out if I want a sandwich? Don't be silly bro, the 20 min afk kick is fine. The auto-click people are the problem and I report every single person I see doing it. I get what your saying but 5 mins would be a joke.

  • Joshparker612 Josh parker (@Joshparker612) reported

    @FlipSide161 @playnewworld Have you found a fix? I have the same issue

  • vaskumer Vasku (@vaskumer) reported

    @FATE4k @playnewworld I have a 2080 and have the same issue, will wait for a future update but sucks to not be able to play

  • ume_daddy UwUmeDaddy (@ume_daddy) reported

    @playnewworld any ETA when ull fix Dungeon Servers on Antillia EU Central? Have been a mess last 2 days, complete desyncs nearly impossible to complete without overgearing it, tons of people stuck in MainQuest

  • Mattkochan1481 Matt (@Mattkochan1481) reported

    @playnewworld Are you working to fix the game freezing?

  • Drehmini Drehmini (@Drehmini) reported

    @playnewworld There needs to be a priority queue for players who crash out or need to relog. I got kicked out of the game when doing corrupts and the queue is over 1500.

  • rizraz98 Rizraz9899100 (@rizraz98) reported

    @MarkFreemann @playnewworld You indeed shouldn't. It was an issue in the beta, and now after launch there have been new cases of people frying their cards. Don't play this garbage until a serious statement comes out from either company