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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (86%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Gaiscioch
(@Gaiscioch) reported
@Namaslays @playnewworld @Steam Population on our server seems great atm. Since the merge it hasn't been a problem
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Nυɠɠυƚɾσɳ
(@nuggutron) reported
@playnewworld @Spotify fix your game
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resdilmen
(@resdilmen) reported
@playnewworld When will you give a solution to people having a lag issue? There are people who have worse systems and internet than me but play smoothly. I cannot find any solution by the steam community also? Who will be giving the needed support?
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TheWyattStephens
(@thewyattstephe1) reported
@playnewworld @Spotify Fix the laggy wars you ugly fks
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Abdulla Al-Janabi
(@Janabi300) reported
@playnewworld The game is trash! Random perma bans, taking forever to Fix duping, bugs…
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Jacob French
(@TGP1000) reported
@playnewworld I am having trouble finding the relevant information as there seems to be back and forth on this. Is there in works a way to allow cross region transfers (ie going from US west to US east) or are you guys not working on that.
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NeroBlackrose
(@BlackroseNero) reported
@RainOfSteel @playnewworld They already apologized to both people so ya can’t really use the copy right strike anymore find a different problem
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Mike
(@EQN_13) reported
@playnewworld lol like that will help this broken game … clueless game companies ….
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Konstantin
(@Konstan68022813) reported
@playnewworld @Spotify Fix the game please
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Ronni
(@Heron_Ocampo) reported
@Evadooker @playnewworld @Spotify That is a very broad statement saying everything is broken bud
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Tasha
(@MissMintWolf) reported
@JoweesaurusRex @playnewworld I've only had that issue once so far, have you seen it a lot?
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liam
(@ravecore666) reported
@playnewworld im trying to logg on and i keep getting connnection error but my gf is playing in next room everything is fine my end
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Evan
(@Evadooker) reported
@playnewworld @Spotify it's hard to care about the music when everything else is broken
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SouperSide
(@SouperSide) reported
Luck is completely broken, I’ve been testing it for two weeks now. Same runs everyday before and after patch and after getting the winter event luck weapons. @playnewworld
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pork
(@digilawls) reported
@playnewworld please fix the movement bugs. I can't take this anymore.
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HecticGerva
(@GervaRod88) reported
@playnewworld Hoping that the Bugs are fixed in the chat and VIA the in game Voice chat when the player invites for PVP PVE. last week or so its been bugged where we have to go back to menu then back in the game to fix it. Sometimes chat stops as well.
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Rantabulus
(@RantAbulus) reported
Remove Ice Gauntlet, Void Gauntlet from the game or actually balance them. Makes no sense when a G.Axe Reap is only a .30sec ensnare and VG is 3 secs. Takes way more skill to actually play an Axe than a VG. Balance the game. Range + mobility builds are broken. @playnewworld
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Robert Galvan
(@robdavidg1375) reported
@playnewworld YOOOO DEVS, why is there stuttering in the past 24 hours in the game? I'm not the only one feeling this issue. Get your asses in gear and fix this ****! xmas is over, time to work.
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SilvaDaBarber
(@SilvaMandy1) reported
Decided to go back to @playnewworld and I was having fun but now I'm out of azoth and there's a glitch that doesn't show any corruption portals on the map....**** man GET YOUR **** TOGETHER.....
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lauren
(@Ioodz) reported
@playnewworld @Spotify Why did I lose my settlements and shrines? I literally have to go back and rediscover them and waste azoth you need to fix this it’s not just me !!!
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iLLMORTAL
(@iLLM0RTAL) reported
@playnewworld PvP in its current state is one of the worst MMO experiences I’ve ever experienced. Y’all got hella work to do. Desync Lag No diminishing returns Weapon swapping?? Wtf happened Void gauntlet - overtuned IG’s unending thaw focus on the games core mechanics
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DanielB
(@DanielBeganovic) reported
@playnewworld Fix the Healing Tomb Perk Its been a month already.. pls sir
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William Youngblood (He)
(@wfyoungblood) reported
@playnewworld When a game throws out new shinies to distract from fixing the massive **** show it created for itself. A great holiday present would be for Amazon to fix the horrible end game and bugs. Then I might check it out—I love MMOs.
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Bruce McGonigal
(@bruce_mcgonigal) reported
@playnewworld The game was broken at launch with chronic issues, every patch not addressed. I bought the deluxe version and never play it anymore due to the frustration. I would not recommend this game to anyone & I will probably never gamble on an Amazon game again. $60 before taxes for junk
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🇩🇪 Gustavo Hellvig 🇩🇪 🇪🇸
(@gushellvig) reported
@playnewworld @Spotify lag, desync, 0 balance classes. low fps again...
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Vepsy
(@ItsVepsy) reported
@playnewworld many others and myself are crashing is there any reason why? I can’t do dungeons because I just crash over and over. Randoms I’ve met are also experiencing the same issue
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Jewel
(@Namaslays) reported
@Gaiscioch @playnewworld @Steam I think the issue is more so not with HOW many total are playing but how many servers are suffering with under 1000 people playing per. Most under 500 playing per. Once they can figure out better merges and higher caps it will be in a better place.
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Jango
(@J4ngo_) reported
@playnewworld can you please fix the bugged main story quest "the ritual" so i can progress in the game i paid full price for and backed early? This issue has existed for months, and i was told it would be resolved with todays patch. It is not solved 😕
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Inztinked
(@inztinked) reported
@playnewworld #NewWorldMMO is dying quicker than Star Wars Galaxies did. @playnewworld You need to fix a lot of things. You don't fix issues for people that got ****** by bugs, houses being bugged, no gold reimburses, trophies ******. Little timmy picks up a flint, game breaks. Ranged is meta.
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René Sørenes
(@Sorenes89) reported
@playnewworld When will you fix the high latency/ms problems since last patch? Its unplayable...