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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Online Play (50%)
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Sign in (25%)
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Game Crash (25%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 La Broque |
Game Crash | |
 Seattle |
Sign in | |
 Ahnatal |
Online Play | |
 Bologna |
Online Play | |
 Rosario |
Online Play | |
 Bern |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Eric
(@SplodedChicken) reported
@playnewworld No obviously since I'm on the same PC and using Discord, Youtube, and Twitter; it isn't my internet having an issue.
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defmetal
(@defmetal1) reported
My hottake on the viewbot/embed stream discussion within @playnewworld atm. It's a Twitch issue, not a streamer issue. Streamers are working to pay bills etc, and they don't owe small streamers (like myself) any step up. If the option exists, people will use it. Twitch issue.
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dcaiman
(@_dcaiman_) reported
@bicker_bob @playnewworld It's been a couple days, and if they had an idea how to fix it instantly they probably would have avoided it in the first place. Bugs are normal in video games incase you were unaware, even competitive games come across game breaking bugs that take whole patch cycles to fix
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Prof.G
(@EngoDoctorG) reported
@playnewworld hey, when I run the game, it opens and then says “unrecoverable error, no product information found, cannot initialize game” What should I do?
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Ana Lygia
(@anamoraes94) reported
@MMORPGcom @playnewworld Anybody got a link to that defi free money glitch????.
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Bob Bicker
(@bicker_bob) reported
@playnewworld everything is free except for 1/3 of the musket abilities because we broke core components of our game and have no idea how to fix it
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Horrlockz
(@Horrlockz) reported
@playnewworld Maybe fix shooter's stance before reminding me why I'm not able to play my weapon atm.
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Mr T
(@__dxmrT) reported
@playnewworld fix the bugs!
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Huash _
(@Huash44004252) reported
@playnewworld Fix your game
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ComicBooksPlus
(@4ColorCrack) reported
@_Dresten_ @playnewworld Lol yeah cause WoW didn't have issues at start
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sky
(@Nxusz) reported
@playnewworld yo disable musket its so fkin broken, feels like launch bugs exploits all over again wth
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Richard Miller AKA SpikeTheImpaler
(@spiketheimpaler) reported
@playnewworld How about actual controller support for those who cant really use a keyboard for long periods of time due to physical issues
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stewie griffin
(@kantinugurabi) reported
@playnewworld Fix the game
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Mc Dudes
(@VAA_McDudes) reported
@YaBoiWiilly @playnewworld Yes please also fix the stutters and freezes introduced this last update.
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SouperSide
(@SouperSide) reported
FIX LUCK. @playnewworld @amazongames
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Blaine
(@BlaineP216) reported
@DjRonnie_B @playnewworld I'd like to know what error you're getting, as long as proton experiential is updated and Steam deck is updated, devolvement settings, do you get the the character screen? Settings on Low and FPS down to 30?
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CRE4MPIE
(@theCRE4MPIE) reported
@playnewworld when are you fixing muskets ? They are completely broken and ruining #newworld. You can't move 5m in OPR without getting shot across the map instantly. Some players have machine guns and can land 5 - 6 shots before you are even able to get into cover. FIX THIS !
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Ronald Brown
(@DjRonnie_B) reported
@BlaineP216 @playnewworld I don’t remember the exact error but it was something like a network/connection error. I tried experimental and developer option and everything else I found online but no luck
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Seth
(@MiddleOKnowhere) reported
@playnewworld you all need some kind of timing out contingency for when a PC crashes maybe 2 minutes. I was in an OPR, my team was about to win (we had 950+ points and counting), I crash. Log back in and no prizes. Probably my best score too . . . it's really ****.
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Lemiél
(@PrinceLemiel) reported
@playnewworld fix the musket wtf is happening ????
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thanuestudent
(@thanuestudent) reported
@playnewworld Fix ur mages, left click all day in this game is boring.
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Licketysplit
(@Licketysplit977) reported
@lilbitdany @amazongames @playnewworld Hope if untrue it gets resolved for you. Or at least a chance to fix/ apologise if it was an error. However concentrate on telling your truth and and avoid deflecting with another half story.
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Wildsmasher
(@Wildsmasher) reported
@defmetal1 @playnewworld @dev_katyk Musket is completely broken wep in pvp hitscan and no bullet drop is joke and it just opens it up for aim bots and ton use them in top company's. This glich just makes it more apparent who is using cheats
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TheAuspiciousTurtle
(@TheAuspiciousT1) reported
@playnewworld Imagine playing a game where all your efforts are for nothing when you realize ppl are duping items for free gold. Making money out of thin air, ruining any chance of an honest player to compete. This has been an ongoing problem that still exists in their Fresh Start servers.
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『 Ash 』
(@FpsAshh) reported
@playnewworld PLS FOR THE LOVE OF GOD FIX YOUR BOGGED GLITCHY QUESTS
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Oblivio S. Reaper
(@Nurokumi) reported
@playnewworld/@Twitch Yes I walked into a church when I was 16 and looked around, found a room with a purse and saw money, took only $10 of what was there... found the kitchen loaded up shirt with sodas/pops left and bought my mom a teddy bear. Problem?
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RJD_95
(@RJD_95) reported
@playnewworld hey guys, I have found a quest that’s bugged, it’s called miners keepers, won’t let me mine it instead it collects the objects and bugs out, quick fix pleaseeeeee thank you
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Eric Frederick
(@EricGr81) reported
@keebie_xoxo @playnewworld I've been thinking about it. Just waiting to see how things shake out with some of these issues they have had. Mad I missed that half price sale to lol.
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Jean Nóbrega
(@jeannobregaa) reported
@playnewworld Have you gous thought about change the last talent of the swordmaster tree to something like 'allow you to equip a sword instead of a shield'? Doesnt need to change nothing more on the tree, maybe fix the auto atk and the animations..? What do you guys think?
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HeIsEnBeRg Br³⁵ Ba⁵⁶
(@TheGamingChimp) reported
@playnewworld Can't even connect to the game, 1 year on and still got connection issues. 😒