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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (100%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 ‘Ewa Beach |
Sign in | |
 Nîmes |
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| Saintes |
Sign in | |
 Porth |
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 Aßlar |
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| Annaberg-Buchholz |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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BubbleChasing
(@BubbleChasing) reported
@playnewworld Any plans to fix the bug with keybinds being active while editing Company messages? We've been reporting it since beta with no feedback from devs.
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Resistans
(@OlemLj) reported
@playnewworld gotta love clicking ''ok'' on the unexpected disconnect from server, reconnecting. To then proceed to be sent to the menu for it<3 1000 in queue again woho
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Nickolas Dean
(@NickDNapolitano) reported
@playnewworld Can you please fix the fishing hot spots they literally NEVER work
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chaotic_grump
(@chaotic_grump) reported
@Tour133 @playnewworld Group Finders come with their own set of issues, in a few months it would be useless for the beginning dungeons as no one will be running it. There needs to be incentives to go back. The orbs are a whole other issue but everyone get a free one with every dungeon quest at least.
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Jani Koivunen
(@sukankuluttaja) reported
@playnewworld Got in, After Amrine run then error and gamecrash. Now not get in, bec queue hours. Thank you rising server population amount... NOT :S
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Сергей Тимофеев
(@charon166) reported
Connection error nice patch @playnewworld
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Cory
(@SirBerryton) reported
@iHasGoodPersian @playnewworld I'm lvl 27 and anything lower then level 20 hardly ever chases me unless I get close. Sounds like a problem with the user, not the mechanics.
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ZurgenceYoutube
(@Zurgence1) reported
@playnewworld EU Server "Corbenic" lagging so much, players stood still, NPC invisible and hitting us from miles away, trees not falling etc. Is this being looked at?
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BRITENESS
(@BRITENESS_) reported
@Rurikhan @playnewworld Only real issue I've had so far is the achievements have never loading properly. That and sometimes my attacks won't hit enemies for some reason
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Psy&cho
(@Kallermatsch37) reported
@zenswxrld @MarkSch62557540 @playnewworld A game that costs 40€ should be able to fix their bugs before full release. You got the beta to find bugs and fix them.
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Patrick Tremblay-Yer
(@patyer78) reported
@playnewworld I cant connect no more since the maintenance. Message Could not connect to server:login expire. Please try again. (Status-120)
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Andrew
(@HallowedHavok) reported
@Clovha @playnewworld I’ve put over 100 hours on my 3090 and have had zero issues. Normal power consumption. Normal temp ranges. I haven’t heard of anything since the EVGA cards but even EVGA said that was due to a faulty batch of cards that went out.
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KeptPet
(@aKeptPet) reported
@playnewworld YO fix ya game since update im having constant crashes where my screen freezes
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Ghoul
(@GhoulHC) reported
@broadyyb @Dom819 @playnewworld You won't have to restart... next week they're allowing everyone to transfer servers and save character progress one time due to the issues with launch
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Aaron Betancourt
(@AaronBe96698019) reported
@playnewworld Well everyone has screamed there problems and what is going on in game. So it’s your move @playnewworld . Whatever you say or do will make or break you. But we are here waiting for a response till then we will keep trying. So hope to here from you soon.
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Joshua Surles
(@JoshuaSurles) reported
@playnewworld Uh did you fix the amrine bug or do you just not care about your players?
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EK1 Gaming
(@EK1GamingTV) reported
@playnewworld You didn’t fix the abandon UI bug? It’s been on my screen for 30 mins after the update
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Devon Mahon
(@DevonMahon5) reported
@playnewworld when are the log in error codes going to end? 6 people left in the queue and I get an error code. Now back to a 900 person strong queue. I leave for 5 days away for work tomorrow and just wanted to play before leaving. It’s ruining the game.
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Evase
(@Evase94) reported
@playnewworld Server Damalis is lagging like hell + Monsters are invisible etc.. Are you already aware of that?
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Kinga Haczek
(@KingaHaczek) reported
from
Izabelin, Województwo Mazowieckie
@playnewworld I just waited in the queue for 2 hours just to get „connection problem” and I have to wait another 2-3 hours. Do something about this please! Its impossible to play
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Nico_Hendrickx
(@NicoHendrickx) reported
@playnewworld so uuuh when are you comming with a fix for the queue times like you guys said ?
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Neddiv
(@Neddiv) reported
@playnewworld issue with voice on questgivers, the voicelines only activate on the first sentence and then stops... issue wasnt there before patch.
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Ravenspyre
(@JC_Ravenspyre) reported
Hey @playnewworld, I am having an issue. When I activate my Streamlabs OBS, New World decides it wants to completely stop using my GPU and tries to run the game almost exclusively through my CPU making it nearly impossible to stream the game as the framerate tanks badly.
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Volvik
(@VolvikTV) reported
@playnewworld Still having issues with the login to the server. Once I hit Play, it goes to the loading screen and after a few seconds I get kick to the initial interface where you see the Patch Notes. Any ideas?
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Andrew
(@HallowedHavok) reported
@Funkyfresh360 @SDydimus @playnewworld I’ve put over 100 hours on my 3090 and have had zero issues. Normal power consumption. Normal temp ranges. I haven’t heard of anything since the EVGA cards but even EVGA said that was due to a faulty batch of cards that went out
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chilldude2000 👑
(@XchilldudeX) reported
@IH35HI @playnewworld I made just made a new character a couple of days ago, the character was lvl 22, my new one is 31, they are trying to fix the servers queues but thank god I don't have to deal with it.
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Fredrik Gunnarsson
(@Undead_Savage94) reported
@playnewworld Cant play at all, just getting lag detected all the time
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ℂ𝕝𝕠𝕧𝕙𝕚𝕤
(@Clovha) reported
@playnewworld Is there any news about the problem with this game with the Nvidia 30XX series? There are several reports of burned videocards running this game.
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Dennis Davila
(@el_dennis93) reported
@playnewworld Will they fix the login problems ?
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Bryanne
(@Bryanne62123619) reported
@playnewworld Still didn't fix the computer crashing problem.