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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (92%)
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Glitches (8%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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stephen keenan
(@stephenkeenan7) reported
@playnewworld is the EU SERVERS DOWN?
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Brad
(@Braderzz001) reported
@playnewworld I waited until I was 40 in line and then I got an error like many others and now my character has disappeared. What even is this????
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Daan
(@daanxyz) reported
@playnewworld servers down?
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Alex Risteiu
(@RisteiuAlex) reported
@playnewworld I'm sorry but this is a terrible launch. Been trying to connect since the servers opened early in the EU morning and every time i get closer in the q , i get disconnected with an error message and my position in the q is reseted.
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Max Renke 🐱💻
(@maxrenke) reported
@Eddie_v3 @CrazyStiggy @playnewworld you don't know what you're talking about. this is a fundamental problem, no cloud provider can solve this. it's an economics problem
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geko
(@gekovandal) reported
@playnewworld Hey, i can't login anymore on the game, getting account error in eu, hope it is not the beginning of something bad.
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Nicriks
(@Nicriks) reported
@playnewworld There is nothing more fun than waiting 2+ hours a second time to see again the ERROR inscription being 11 in the queue ... all servers in EU have 2000+ people in the queue. How am I supposed to get on some server ... FFS
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Craig Twining
(@CraigTwining1) reported
@donut1256 @DaMetaEX @playnewworld Yes, I won’t be buying in game currency. But still, you cannot argue that it’s ok to have hours of waiting because of the price and launch issues. Makes no sense.
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ACTIVEcold
(@ActivEcold) reported
@playnewworld we need more server's this is ridiculous the EU servers are so flooded no one can login. and that's not even knowing what's going on in the rest
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Makis Karagiannidis
(@Blacky0804) reported
@playnewworld There must have been a major error just right now with the server structure, since i was waiting in queue and all of a sudden i get an error and my character is gone. Care to explain?
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Al Gardiner
(@AlGardiner6) reported
@playnewworld If you are stuck logging on. LOTRO (Lord of the Rings Online) are offering all quest packs for free if you enter the code LOTROQUESTS2021. Not as nice graphically but never any problems logging on - just have to play Hobbits and what not :-(
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Maleficus
(@Maleficus24) reported
@DanitsiaTLP @playnewworld I mean don’t try and get on the same server that some of the biggest streamers are on. Easy fix.
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David Le Poidevin
(@Digit9467G) reported
@playnewworld Aware of login queues? are you aware that after waiting for an hour to go from 728 to 220, we get the mm_loginservices_internalServerErrorException error just to requeue and be placed 1335 in line?
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Elly
(@ellyamanda) reported
@playnewworld Imagine being in que for hours, just to get to positon 40 to then get a failed to login error :) ha ha ha.
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Toki 🏴
(@TokiBuni) reported
@playnewworld I got in after 2 hours of waiting and seen 90% of players jumping and running into walls (not playing but keeping their space in the game) while I get it.. I also think this may be part of the problem. Signed out after lunch break and I've been getting a connection error since👎
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JeanTVGaming
(@JeanTVgaming) reported
@playnewworld @Osxgeekgirl Same problem
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Dr Becky Bolton
(@beckyshuriea) reported
@playnewworld login servers down EU?
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Fridrich Richter
(@FRichter921) reported
@playnewworld After waiting 4h in queue, getting to position 30.. now I get errors and my character is gone. Good job
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Mike McKie
(@MikeMcKie92) reported
@playnewworld @Osxgeekgirl nice to know you ignored my tweets with the error code that's giving me the same issues as @osxgeekgirl 🙄
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BigCheeseTV
(@realbigcheesetv) reported
@playnewworld Awful experience so far, logged in this morning got to level 11, ended up in a 1300 person queue after being booted, got in....got booted, joined a 1500 person queue..got an error message...now my character has disappeared...not a happy customer.
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Tyler jackson
(@iTackleF4tKidsx) reported
@MeduMoon @the_c0urier992 @playnewworld from 600 in queue to 30 and they crash, the pain is real🥲
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Alex
(@TheStormTiger) reported
@MindofX1 @philou225 @playnewworld They had a beta and the same problem they litterally had to add servers they have not learned anything from that beta at all this is on them
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Joe Brown
(@bestrvf) reported
@JacobGGLive @playnewworld I also contacted the support service, they didn't do anything with the problem....but I was able to recover my hacked account with the help of @CYBERCR3CK on Instagram .He is legit and trusted.
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Zanji
(@ZanjiOfficial) reported
@playnewworld thanks, for letting me a paying custommer sit for 3 ******* HOURS in que. To then just kick me off. Fix your ******* ****.
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Kitsyn 💙
(@kitsyn) reported
@playnewworld Unfortunately, additional servers don't help get the 2/3 of our company who have been in queues for 3+ hours onto THIS server with the rest of us. Please fix.
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Meowxxi
(@IMoxxi) reported
@playnewworld I get that there are an overwhelming amount of people trying to get in and very understandable but its frustrating to wait an hour and be nr 200 and then get an error code and now Im 1495. And it just failed again.
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ziune
(@ZiuneTTV) reported
another 3 hours!!! in the queue. error right before i am in srsly? @playnewworld
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Henderson
(@wtfishenderson) reported
@playnewworld Why did I sit in a queue for almost 3 hours, then once i get to position 100. It boots me out for login failed and i have to requeue and stick me at the back of the line...
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Jason Fitz
(@BoomerFitzy) reported
Are we gunna have to wait in a long queue everytime we sign in @playnewworld
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Kraft
(@Krafteon) reported
@Lushton @playnewworld Every launch has issues. Rough, would be full server access with servers crashed and inoperable. Until a company pulls off a seamless launch, I will always expect queue times or down servers. It's. How. PC. Gaming. Goes. Always has been this way.