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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (92%)
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Glitches (8%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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DA2Z
(@DA2Z5) reported
@Nowotn_y @playnewworld You clearly have no clue and must be new to gaming it doesn’t matter what company it is these issues happen in basically every mmo
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gabriel vidal
(@gabriel16v) reported
@playnewworld HI,i dont post never but i need to say **** your life im wait 12 hour for try to play i cant because all time crash ty amazon ty jeff bezos ty all
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Nuku
(@boalacopiilor) reported
@playnewworld Hey @playnewworld is there any solution for the queue crash problem? It's been happening to me very frequently and it's frustrating to wait 1 hour just to get kicked and then start from the beginning. Most of the times pressing ok won't do the trick, still have to press play. Thx
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David Simcock
(@Confirmed12) reported
@playnewworld Well it doesn’t work that fix as I’m back at 3113 now with getting that msg which I have gotten all day
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*clever name*
(@drboi430) reported
@playnewworld please fix amrine temple zone. none of my attacks register but enemies can hit me. as soon as i leave the temple everything works normally
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DCG
(@1DCG1) reported
@playnewworld "queueing for a starting area" is a broken queue, if youre character is already lvled and not completely new its causing a forever-queue bug.
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🇩🇪 Gustavo Hellvig 🇩🇪 🇪🇸
(@gushellvig) reported
@madagger @playnewworld just play another game until they fix it. be patient
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SrGravatas
(@SrGravatas) reported
@madagger @Celtics_fan78 @playnewworld not trying to be their lawyer here since they are a millionaire company and i dont give a **** about them, but there are plenty of servers for you to play... problem is people want to be everyone in the same server.
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migler
(@themiglershow) reported
@playnewworld Should SERIOUSLY open up the Character migration service. Like, NOW #NewWorldMMO #PlayNewWorld
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Laur Dorian Niculita
(@DorianLaur) reported
@playnewworld now is 3th time q position 2000+ , I get that error always around 300,400.I stay more then 2 h in the q .How can I fix this?? thank you
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Alberto Sebal
(@alsebal) reported
@playnewworld It just happened to me and.. no.. It sent me back to the line. Please fix it... it doesn't make sense not being able to manage a simple queue and makin us waste our time.
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Marc
(@n0bb3r2k) reported
@playnewworld Worse than long queues is to get kicked out with an error at position <200 and have to start again at >2000. I will probably not try to play again for the time being.
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SrGravatas
(@SrGravatas) reported
@Celtics_fan78 @madagger @playnewworld Thats the problem, every new player wants to be on the same server "everyone is playing", doesnt matter the game there'll always be a cap, unless the game was designed to deal with it(example: having instanced regions) Im not saying they shouldnt try to fix the queues.
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Marnin Cohen
(@MarninCohen) reported
@playnewworld part 1\4 I thought about a solution the long queues issue. You can change the world system to Main Worlds and Sub Worlds. instead of having only Main world like Cantahar, you can make: Cantahar #1 Cantahar #2 Cantahar #3 ~go to the next part~
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SrGravatas
(@SrGravatas) reported
@Celtics_fan78 @madagger @playnewworld im not saying they shouldnt increase the capacity, they are ******* amazon, they have literally one of the best if not the best infra structure in the world, however, players do have their part in the problem, it's been happening in every mmorpg release.
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ZentiX
(@ZentiX27) reported
@playnewworld Got home from work, knew it was a que. Was 3k in que. After a few hours, error. Back at square 1. New 3k in que. This is totaly BS.
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pipsquik
(@FabianDOOOM) reported
@playnewworld right now getting in the game is impossible. there are 2 errors failed to join login quees and the login error(this one you can join back in the quee by pressing ok) the first one ur completely ******.
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Drew
(@dr3wsk1_drew) reported
@ObeyJustified @playnewworld So do i lol got 2 x lag detected issues today booted and now our server queue is 2k+ fml
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Fish
(@FishFPS) reported
@playnewworld When someone is already in queue or in game, and they are disconnected (either for being afk, by an error, or internet outage, whatever) they should get priority and bypass the existing queue if the try to reconnect immediately. Other games do this. It seems fair.
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Daniel Hayles
(@Dankryles) reported
@t_izzy0513 @playnewworld They are fixing the issues with servers that are already up. Can't you read? You think they can just press a button and BOOM it is fixed instantly?
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Tejas Rampurkar
(@TRampurkar) reported
@ledf2012 @playnewworld @jay_handa hope they will fix this in near future!
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Zack
(@CryptoSven2) reported
@playnewworld Funny how a Multi Billion Company cant get this **** done in a day, while some private servers from other games were able to fix such problems within hours. Never again. Also thanks for the electric bill from sitting in the main menu / queue. Also give me a new graphic card.
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Teiko
(@Teiko_) reported
@playnewworld I think this just kicked me out of queue position 20. Error on the login servers. :)
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Neijek
(@Neijek) reported
@playnewworld Third night in a row, home at 1830 CEST .. 2K IN queue ... Unforgivable. Let's get a move on a fix, this is the 3rd " low pop" server and 3rd night in a row i can't play due to long queues
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Maxerral
(@Maxerral) reported
@playnewworld When i get in to the game it tells me "lag detected" and i get booted off. Happens sometimes and sometimes not. Just wondering if its on ur end or mine?
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SABER
(@ItsSABER_) reported
@Official_McCree @playnewworld Obviously they are gonna fix the issue but they can’t just update the game every single time they fix a single issue so like they said this is a “workaround for known issue”
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Siv
(@Clerify0) reported
@playnewworld Please put this message on the logon character screen then. Everyone doesn't use social media... If I just were on Twitter a few min earlier I could been in the game. Please , if you guys can't find a fix, then put the message in game. Thanks
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rlo
(@rloiwnl) reported
Sitting 4h trying to get to Slavna server and getting errors every time... @playnewworld
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Zavoc
(@ZavocOriginal) reported
@madmidder @JimmieSan_001 @playnewworld I know they have tried, and I do agree with you that It isn't an easy task. I'm just tired of game companies who can't make a great launch, without issues like this.
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midder ツ
(@madmidder) reported
@ZavocOriginal @JimmieSan_001 @playnewworld I don't know man, this is not easy task. Why do you think all online games are with problems? Or do you think they're not trying? They ****** up, yes, but still.. This is not easy task to handle.