New World

Is New World down?

Some problems detected

Users are reporting problems related to: sign in and glitches.

New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 01/16/2026 15:45

January 16: Problems at New World

New World is having issues since 05:20 AM AEST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Sign in (92%)

    Sign in (92%)

  2. Glitches (8%)

    Glitches (8%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • Mr_Groovy_B Brendon J. Jacobs (@Mr_Groovy_B) reported

    @playnewworld hi how do we fix the audio bug? It really messes up the game on xbox

  • FutFootXT FutFootX (@FutFootXT) reported

    @playnewworld Yeah, very excited to discover new bugs and glitches. What if, meanwhile, you actually fix Trading Post NOT refreshing finished/cancelled orders and coin income, uh? That would be nice, that would actually make us not want to quit the game once and for all.

  • MisaelLey95 Alejandro Ley (@MisaelLey95) reported

    @crusade_o @playnewworld and the problem? its just a game, chill, try again and enjoy the game 👍, I also played when I had a lot of problems and that didn't stop me from having many hours of fun.

  • TheDragolf Wolvesbane (@TheDragolf) reported

    @playnewworld PSN issues ain’t their problem. Blame Silksong crashing PSN servers.

  • Mr_Arkay Mr_Arkay (@Mr_Arkay) reported

    @playnewworld Yall lost when you hid transmogging behind a paywall. Btw ice gauntlets/void blade combo still lagging servers in OPRs. It’s being abused

  • TrypZofficial 𝕋𝕣𝕪𝕡ℤ | 𝐃𝐏𝐊 (@TrypZofficial) reported

    @F__47__ @playnewworld Haven't had any issues until today. Happened like 15 times

  • JohnnyRico87 Johnny Rico (@JohnnyRico87) reported

    @playnewworld Wish I could log into my character after having to rename him. I keep getting a request id error and I reached out to customer support and it’s been days since they originally responded to me. 200+ hours in and max character. Not happy

  • Brandalorian3 Brandon Beneville (@Brandalorian3) reported

    @playnewworld hey! Just wanted to let you know me and my buddy can’t login at all, and when we do get in, it kicks us back to the menu on PlayStation! All other games working fine. Needs a fix.

  • gonzo3554 Erik Gonzalez (@gonzo3554) reported

    @playnewworld @PlayStation are y’all having issues my group and I keep getting kicked with a PlayStation network issue only happens when trying to play this game though…..

  • Silufadumar William Gardiner (@Silufadumar) reported

    @playnewworld Excuse me!... I was looking forward to jumping back in and exploring the new area, so I went to login to refresh and prep a bit, only to find my character's name has been allowed to be stolen by another player! Ang just because I've not played for a while...wtf?

  • xxnatobrxx NATSZ (@xxnatobrxx) reported

    @TrickTrickms @playnewworld NoOoo they shouldn't nerf it like that, that's a death sentence, they should fix the Onix 1 hability crazy DMG that everyone is abusing not the artific.

  • xxnatobrxx NATSZ (@xxnatobrxx) reported

    @TrickTrickms @playnewworld NoOoo they shouldn't nerf it like that, that's a death sentence, they should fix the moonstone 1 hability crazy DMG that everyone is abusing not the artific.

  • SrcasticGamer Anti-****** Gamer (@SrcasticGamer) reported

    @NWGameStatus @playnewworld Is anyone else having issue on PS5 getting disconnected from the game all the time? Started happening today, and it is annoying. I get on and 10 minutes later I am disconnected.

  • tmacfishing Travis McFalls (@tmacfishing) reported

    @playnewworld having some serious ghosting issues with support....can you help me. I can provide ticket numbers.

  • Skurnickles Skurny (@Skurnickles) reported

    @RiotAlexisPlays @playnewworld Seriously @playnewworld you refuse to ban bots and gold sellers yet literally did nothing wrong. Check the clip she was literally just playing the game live. Fix your ****.

  • rediantunes Renan D. Antunes (@rediantunes) reported

    @playnewworld I always compliment your dedication, but this PSN issue is so annoying! What's going on? I deleted local/cloud files, reinstalled the game, happening still non-stop!!

  • donatinaC Donatina⁷ 🇨🇦(❤💜RM💜❤) (@donatinaC) reported

    @F__47__ @playnewworld I'm having the same issue. I thought I was the only one

  • crusade_o Crusade O’ Clock (@crusade_o) reported

    @playnewworld This game still on life support? I miss it, but man it had so many issues

  • Keebszz keebsz (@Keebszz) reported

    @playnewworld when are we going to get rid of the stun when hit?? The stun lock melee meta is still a big problem in group PvP. Opr is just a sns playground.

  • SrcasticGamer Anti-****** Gamer (@SrcasticGamer) reported

    @playnewworld Hey guys, Why does the game KICKS YOU OUT when you are in the Market? This is EXTREMELY ANNOYING specially when you are looking for stuff. Same with Fishing. Would you please FIX that? It is just stupid for you to do that!

  • drfishtaco Iconoclastastic (@drfishtaco) reported

    @playnewworld The PS5 patch didn’t fix the game crashing issue

  • F__47__ Austin 3:16 (@F__47__) reported

    @playnewworld Tell the devs to fix the ps5 issues. Can't stay logged into the game.

  • mtnofmemes MOUNTAINS AND VALLEYS MEMES (@mtnofmemes) reported

    @NWGameStatus @playnewworld When are you going to fix the ps5 issues

  • SrcasticGamer Anti-****** Gamer (@SrcasticGamer) reported

    @playnewworld Hey guys, Why does the game KICKS YOU OUT when you are in the Market? This is EXTREMELY ANNOYING specially when you are looking for stuff. Same with Fishing. Would you please FIX that? It is just stupid for you to do that!

  • csorbz Csorbz (@csorbz) reported

    @playnewworld your game keeps ******* crashing FIX IT

  • Hive148898 Hive (@Hive148898) reported

    @BlackWaveGFX @playnewworld no its truth afte 4 years with broken promises and no sorry for shitting on the players

  • meepitsmana meepitsmana (@meepitsmana) reported

    @RiotAlexisPlays @playnewworld imagine just existing in game and for no reason at all getting banned. Fix your **** @playnewworld

  • James_10169 James Jarvis (@James_10169) reported

    @playnewworld Love the new map but , can you pls fix the opr loading bug keeps kicking me when I try to load into the map

  • TheFITHOtaku TheFITHOtaku (@TheFITHOtaku) reported

    @playnewworld should just make one server for the game. Itll fix 90% of the player complaints

  • _RealCactusPete Cactus Pete (@_RealCactusPete) reported

    @F__47__ @playnewworld Issues also with being able to back out if certain screens and then have to restart.