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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (100%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 ‘Ewa Beach |
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 Nîmes |
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| Saintes |
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 Porth |
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 Aßlar |
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| Annaberg-Buchholz |
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Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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GigahDank
(@GigahDank) reported
Hey, what's the enthusiasm behind a priority queue in @playnewworld in the event of a client crash or sever disconnect?
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Profile
(@MrProfilePic) reported
@playnewworld Fix your ******* servers, I shouldn’t have to wait hours to get into a TRIPLE A GAME OWNED BY ONE OF THE BIGGEST COMPANIES IN THE WORLD
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Zack
(@AlwaysWarfare) reported
Been grinding @playnewworld and loving it, but please, fix the server queues and stop with the unexpected maintenance
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Natendo
(@Naytendo_64) reported
@playnewworld I got home from my full time job and logged in to a 1700 position in queue. After 2.5 hours I was at position 200. Got an error. Clicked 'Ok' as recommended and waited to try again to 'get my original spot'... I am now position 2000. I'll try again tomorrow
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Mac
(@Themacnutbuster) reported
@playnewworld , I think what the servers need is if you lose connection, you have 5 mins to reconnect, before being tossed in a que. Warcraft has had their servers like that for years, worse then q times is being stuck in que, play 30 mins disconnect then over 2000 in que.
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🔻 B Lior ❤️💛💜
(@B_Lior) reported
@playnewworld I don't get the point of the repairing system. Maybe I miss something but didn't find any other way to repair than the button on the inventory. Problem is I get in a point where all my gear was broken and got no repairing parts left. So what can I do then?
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Bi-Polar Bear Dad
(@BiPolarBearDad1) reported
@playnewworld I could tell when it started, the lag was so severe.
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Kody Boye
(@KodyBoye) reported
@playnewworld, you guys need to streamline your party-matching/team-arranging issue. I'm having to reroll a toon in order to play with my roomie in the same area. :(
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Mattyv17
(@Mattyv171) reported
@playnewworld Your update is broken sits at 100% saying its still updating
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Greg
(@Greg__Holmes) reported
@playnewworld hey, any idea why after a 3-4 hour queue, when I get to 0 it immediately errors stating did not connect in time or something along those lines? Been unable to connect since Tuesday evening.
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Havoc
(@Akimbomoose) reported
@playnewworld Man, if only you had some kind of tests before launch to help with these issues.
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bdscott90
(@buddyscott2) reported
@playnewworld Love waiting for a position in queue and then get an error message when your 5 away, and sends me back to a 676 queue. Fix your servers!
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Okay
(@Okay60753485) reported
@playnewworld Anyone complaining about que times, that’s your problem, go cry
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hwello
(@skblooooooooock) reported
@Phaethon1018 @playnewworld dont get me wrong the ques are annoying but launch ques and server issues on launch are common, kind of a shame
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Blue "The Ultimate Legend" Bomber
(@BlueBomberPlays) reported
@playnewworld fix your mass reporting system people on Olympus server getting banned for trying to rally faction members cause people are calling it spam and toxic and just generally trolling. Also if you ban a company leader it cripples an entire company. please fix this!!!
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Mehmet Taşkın
(@mhmttaskin) reported
@playnewworld When I was teleporting outside to the dungeon my game crashed and now whenever I log in, my crashes after it loads. Can't get in to the game. Help me please. :((( I have a crash dump file but i could't find support site.
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UberGuitarDude
(@milesroozen) reported
Well just had my first @playnewworld crash. Made my monitors go black with red and green pixelated dots, restarted, and now when I hit play to even get in queue it just hits me with a loading icon and nothing else... Pain...
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OhNoTyrone
(@OhNoTyrone) reported
@Dizzy_Lit @playnewworld Same. Find a fix?
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Apnea
(@Apnea675) reported
@LuccaCarLino @playnewworld There are dozens and dozens of servers with zero queue. This is a you problem lol
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sjakkoo
(@SJAKK00) reported
@playnewworld achievements and titles not working eu again
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Adam Ray
(@adammdray) reported
@playnewworld "Failed to join login que" What? ... :(
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Hook God
(@ttvHook_God) reported
@playnewworld PLEASE fix the issue with people getting kicked from queue randomly. I can suffer through 5+ hour queue times, I don't care. But when I wait in a 1300 queue for 5 hours and then randomly get kicked from the queue when I'm down to 24 in queue...that's just ridiculous
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Sway
(@SwehOnTwitch) reported
plz fix queue times @playnewworld this is ******* atrocious
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I hate your hatred (Maybe Free in Murica) No Jail.
(@Nkramerumn) reported
@Lyman_Smith @RD2BLeRitz @playnewworld You say this **** like it is to be expected. Like nobody, including you, should have learned anything from the 17 failed launches before them or something. You really can't fix stupid.
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Fap Robot
(@Highwayunit) reported
@playnewworld Well its worse now for me...got 32hrs playtime on steam but really spent like 5hrs ingame..additionaly i waited the last 1.5hrs to get in only to receive a "Fatal Networking error" on Place 1..nice..im at a point where i wish i could refund but nah
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Tom Lawrence
(@SD_Badgeroni) reported
Crashed three times in a row after waiting in long queues to play, officially giving up for the night. @playnewworld Please give a grace period to those who crash out of the game. It's so unfair to be put to the back of the line when the game just decides to shut down.
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Hovo818
(@Hovo8181) reported
@playnewworld @Chadesh Don't spend your engineering time on this, address the server capacity and number of servers available and you won't have this problem.
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hwello
(@skblooooooooock) reported
@DOPESTSOLDIER @playnewworld new servers dont fix anything, bigger capasity on servers fixes it, although its the same general idea more servers just means more low population servers which many wont want to play on and will remove the mmo part of mmo rpg.
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Jackson Hanna
(@HannaoJackson) reported
@RD2BLeRitz @playnewworld Bro, its a 2 hour maintenance, you ***** about servers for 2 days straight, and then they put the servers down to try to resolve some issues you still *****. There is no winning for people like you.
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C a m
(@cjwhitey59) reported
@playnewworld Fix the ****** ques already literally 13 hours of waiting in que between two days, try an log on today. Shocker 3k que another 5 hours. Shits stupid