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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (80%)
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Online Play (7%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Roman Olvera Esquivel
(@esquivel_olvera) reported
@playnewworld When are you gona fix the your lag, ppl spamming AOE makes the wars unplayable.
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Dylan Andrews
(@Dyyrin) reported
And today is the day @playnewworld decides to crash on launch. We made it 135 hours without crashes and now it won't make it past title screen. Re-installing now.
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Euan Smith
(@Trucelol) reported
Sorted out a lot of tech issues I didn’t know I had prior to streaming. Gonna go live again on Sunday at 11:00am CET with some @playnewworld
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My Info
(@stratigod) reported
@playnewworld Daily reminder that respawn rates are broken. You can't even loot a chest before a mob respawns.
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Vandarsin
(@vandarsin) reported
@playnewworld FIX THE PORTALS. 2 weeks into your game and half the content doesn't work lol
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[Light wave] Fury
(@PhotonWolfsky) reported
@caliFPS @Kephrii @playnewworld Fixing the issue would be simply buying a newer version. Seems like many of the Rev 1 cards had literal hardware issues. Can't really fix those kinds of issues after they leave the facility.
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Klever Khaled
(@kh__alshamsi) reported
@playnewworld fix the dryad beast spawn.. hammer 580 is impossible to obtain because of the bug..
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Tyler Lee
(@lee_tyler_) reported
@Strife4K @playnewworld Fix it now 😡
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darrell beaman
(@johnbeaman23) reported
@playnewworld fix this broke *** game, its a joke how much amazon dosent have their **** together.. ashamed
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bryson winters
(@BrysonWinters) reported
@playnewworld so when you going fix the immobilized game breaking bug that has stop people from you know actually playing your game…..
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Bryce
(@Flexxatronn) reported
@playnewworld Can your next patch please fix the ******* great axe/warhammer spam? I'm literally getting disconnected in wars due to the massive amount of lag from the enemy company spamming those. Also, add some kind of CC reduction or diminishing returns. I'd love to play my character, ever.
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ManicMike
(@Maniacmike18) reported
@playnewworld Was hoping for a fix today andddddd there goes my weekend of possibly playing with my friends!
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Lukumms
(@lukumms) reported
@playnewworld Man where is the communication holy #%#$. We waited and waited and now that you have issues (without warning) slammed the transfers shut. - Due to a major issue fair enough. But holy $%# guys seriously. Just COMMUNICATE. We don't care how long. GIVE US AN ETA.
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Strife
(@Strife4K) reported
@playnewworld siege war lags are ******* annoying to deal with man. Fix this crap
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Darkstar Magic
(@Richard48062297) reported
@playnewworld Plenty of time to add **** to the cash-shop but never any time to fix the worrying amount of exploits or cheaters in the game. Do you think you'll even be around this time next year? lmao
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Wyll
(@wyll000) reported
@gopewpewpew @playnewworld I think you must be trolling or have some pretty major mental issues. Nobody chose a few levels over their friends. Launch was rough and the transfers were supposed to help fix that. We did what they asked us to do.
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ComicBooksPlus
(@4ColorCrack) reported
@limarodrig0 @NVIDIAGFN @playnewworld This is the thing ppl don't understand about tech support. They don't know how long it's going to take. It's not like fixing a car where you have a time frame based how the avg it took other times. It's a new problem they have to figure out why it's happening & how to fix it
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Cryptoji -formally known as cryptorage-
(@Cryptoji1723) reported
@playnewworld please fix this token bug I implore you.
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Carlos Ipa
(@CarlosIppa) reported
@playnewworld fix transfer pleaseeeee my server is dead I want to leave
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𝕳𝖊𝖆𝖙𝖍𝖒𝖊𝖎𝖘𝖙𝖊𝖗
(@Heathmeisterr) reported
@playnewworld I keep getting a error code 408 in the in game store to get the new armor skins.
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Snido
(@Snido757) reported
@Forzakee @CODEwastaken @playnewworld No I'm blaming a tone deaf PR team that said yea release and advertise skins for $20 each when we are having the current technical issues. And if they were for us they wouldn't be $20 each, they are for their wallet.
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BOOSIE
(@xBoosiex) reported
@playnewworld Everyday i get the message Failed to configure, and cant login -_-
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Paws
(@PawsTTV) reported
Okay, so outpost rush has no UI, the server lag takes about 3 minutes after you get the reward to take you out of the session and it has a few stuck situations, but boy, I missed outpost rush! Guess that is what I'm spamming tonight #PlayNewWorld
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Corey Smith
(@Csmith1844) reported
@Gamer_Vader1 @NVIDIAGFN @playnewworld Never had an issue with my rog strix…don’t buy a ******, cheap GPU and you’ll be fine
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EightSev3n
(@EightSev3n) reported
@Kephrii @playnewworld Does Asus GTX have this issue or is it just 3090's?
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GFuel Dani Dawnstar | The Foxy Vtuber
(@DaniDawnstar) reported
@playnewworld please bring FALIAS back up!!!! Why is our server down T.T
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uzis
(@uzis59492011) reported
@playnewworld so my talents just got deleted. No Problem i thought, i will just respec, but no a whole bunch of weapon points just got deleted of my account. What the actual Prime?
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Darkstar Magic
(@Richard48062297) reported
@playnewworld Whats funny/sad/to be expected from you is, people are still abusing the mass report like they have since the game launched and you in your infinite wisdom have dont **** all to solve the problem. Pure dogshit "game".
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Bryte 🦊
(@brytedarklyt) reported
Wars need to be disabled until you get this ice gauntlet lag thing sorted out. It's frustrating to lose wars not because of skill but because some joes decided to exploit a known issue. @playnewworld
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KSKFPS
(@KSKFPS) reported
@playnewworld Need to fix gold and the economy ASAP!