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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (92%)
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Glitches (8%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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MrWareing
(@MrWareing2016) reported
@playnewworld the log in queues are stupid just waited 4 hours to get in and at position 40 its says login error ....... now im back at position 1591 sort it out please EU servers still full of yanks and aussies
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abdullah isam
(@abdullahisam6) reported
@playnewworld @dealer_monkey try and fix this mm_loginservices_InternalServerErrorException so we can and maby like the game #QUEUE_WORLD
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Talion
(@Mirrah49867847) reported
@jdel_9 @Limits_TV @playnewworld They can make the resources and mobs dynamic. More player = more resources. If not then they need to open 100 more servers and remove the server lock characters. That also ruins the guild/territory problem. They should have made the map bigger. Never too late for it tho.
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Quinner
(@GodLikeQuinnDog) reported
@playnewworld nice 1800 queue get down to 180 get an error message and now I’m at 3100 sweet game
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José Renato
(@zpardal) reported
@playnewworld Fix you queues, at least be fair with your customers. I stood for 3 hours in queue to be booted with "Too many Requests" issue.
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nelson justino
(@agentetino) reported
@playnewworld so nice got in queque in 1500 at 400 i get a error and now i am at 2555 so nice why u still not fix this 1h waiting for nothing, can i get a refound because i dont want to play a game that i only stay all time in queque and not in game
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Neil Davies
(@NeilDavies92) reported
@playnewworld all the errors being thrown during queue that then knocks you out of the queue are a bit of a pisstake
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Sir_Medis
(@Sir_Medis) reported
@playnewworld please fix the toomanylogins in the queue! it's a BIG hassle that we keep having to wait and then get kicked! i hope this is a known issue and will be fixed ASAP
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Jordan Rogers
(@jordanwynr) reported
@VG_Violence_ @playnewworld I just keep getting the server error after waiting a bit then having to rejoin! I picked Metsola when it was quiet now it’s constantly waiting, same as Tupia!
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Bruce Banter
(@liviliam) reported
@playnewworld was 1330 in queue and got down to 800 then got some BS MM request error and booted from queue, new position 1932, Alfheim EU. SORT IT OUT!!!
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rexmanser
(@rexmanser) reported
@playnewworld i have been have problem with the queue i get kicked out of it and i am just sitting here now goten kicked like 3 times now
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Waldemar Ładoń
(@HeosPL) reported
@playnewworld 4h of waiting and DC, Thx for nothing. EU central servers are broken.
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Roxis
(@WhoisRoxis) reported
Having a long Queue is pain but getting kicked out of queue randomly is ******* stupid. Please fix your Queue system @playnewworld
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Redman147
(@KingoftheAfro) reported
@playnewworld Okay I've already ran into a massive issue. Why are there no traditional traders? The game is brand new so there is no player economy. Why would you leave out something so basic? Trying to be original or something?
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Swipe
(@SS_Swipe) reported
@playnewworld Small issue. I have now been in queue for 8 hours. which is fine.. I first got placed in queue 300 ish and after 30 minutes i got an error "too many loging exceptions". Restarted my game. queue 1700.. 1 hour later, same error.. got back in queue 3700.. now im at 4500. what to do?
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Edras
(@Edras1985) reported
@playnewworld friendly reminder from EU players to fix the queue ....
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Ali Evo
(@Ali_Evo89) reported
@playnewworld @dealer_monkey Lets go all the servers are full with long queu well done guys with max server u r so fkn idiots and stupid fix this **** or people will leave in this week
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Fums
(@Fums0888) reported
@playnewworld So are you gonna ******* fix servers? More than 24 hours after launch and you have STILL dont ******* NOTHING about EU servers. Each EU server has a queue of over 2k.
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abdullah isam
(@abdullahisam6) reported
@playnewworld try and fix this mm_loginservices_InternalServerErrorException so we can and maby like the game #QUEUE_WORLD
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AmazonSucks
(@hhhh32735025) reported
@playnewworld How to play when you are always kicked with a queue of 1500? Fix it finally we pay money here. You damn scammers
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Luzivog
(@luzivog) reported
@playnewworld The only option you have if you don't want to game to instant die is to add servers, allow people to transfer their caracter on it and put the limit to 5000 players for each server. And fix queues crashing, people will just rage-quit this game.
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Nerdy Pop Culture
(@NPC_Reviews) reported
@BarronDevyn @playnewworld Go away. Games don't need this kind of economy. They ruin it. Yes, you should own your product, that's an issue with digital games. But you shouldn't have the ability to "sell X item for $X". You'll just ruin everything about the game.
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Ƶultrʌ
(@ZultraOrbitant) reported
@playnewworld Really good job on those login servers... Start time: 13:25Queue: 1366 14:34 Error login **** @ queue 833 Start time: 14:35Queue: 1919 16:01 Error login **** @ queue 814 Start time: 16:02Queue: 3271 Closed the game, back to ESO... #newworld #fuckthisshit
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Robert Simmons
(@Shibby90441) reported
@playnewworld sit hours in a queue, get down from 1550th to 120... Too many login requests, kicks from queue back to 1550th. So much for playing before I go for my night shift! 👎 How about a system that remembers your place in queue if something like that happens?
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Danyil Moroz
(@MorozDanyil) reported
@playnewworld how lo login!!&&! Wasted 2-3 houres twice today to receive error on login!!!! WHAT ********
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Slate
(@Slate09385579) reported
@playnewworld fix the damn Queue Keep getting toomanyrequests error then getting tossed to the back of the line in the Queue add a damn grace period zzzz.
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Issam EL ARMI
(@IssamElArmi) reported
@playnewworld Can we get an update on what is being done to alleviate the insane queue and login issues on EU ?
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Tobbe
(@f1ttsker) reported
@playnewworld Been in queue for 2 hours. Got down to just 400 left. Now I got some error with the login. It reconnects and im back to 3890 again. What is this guys? Thats another 4 hours that I have to wait if it not crashed at the end again.
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Patrik Kwasny
(@patrik_kwasny) reported
@playnewworld First all US plebs ripping EU Servers and now NA Servers are Empty… Fix the queue and queue crash Problems!!!
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Алексей Снежный
(@SnowRussia) reported
@playnewworld Yeah i can understand the que. But i cant understand how i can have 3 random errors during the que. and after i click "play" im at the of this que. Great already 6 hours of que and i hope i can play it someday.