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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (80%)
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Online Play (7%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Runner_027
(@runner_027) reported
@playnewworld Ready to play… tried to login after work yesterday and was met with 500+ ques that didn’t move. Ended up doing something else.
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Pwn1
(@Pwn114) reported
@playnewworld I think you should bring the transfer option ASAP. And Close the Queue, because its not working. People waiting line 4 h and if they hit place 20 they get kicked. This is pure frustration.
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LockeTBB
(@LockeTBB) reported
They should bring out disconnection protection on @playnewworld It's devastating being at the front of the queue then you get a Login Server error and your now 4 hours away at the back of the queue. A 5 minute grace period to retain your queue position would be nice #NewWorldMMO
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Toad
(@SkieoXD) reported
@imKiPPi @playnewworld fix this ratio
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Schmorgus
(@5chmorgus) reported
@dapper_yeti @Jacques10170797 @playnewworld Are you trying to play on the same server as Crream, Burke and the rest? If so, it's a you-problem tbh.
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Proxy :]
(@arnasarnas871) reported
@playnewworld FIX YOUR ****, I KEEP GETTING KICKED OUT OF THE QUEUE AFTER WAITING 1-3 HOURS EVERY TIME!
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ActionZombie 🧢
(@chanwoo1985) reported
@playnewworld This Queue to login time is just not acceptable
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Simone
(@SimonLondon87) reported
@playnewworld I love the game but I have not been able to play since yesterday! Long queues and "if" I manage to get to the top of the queue I get login error. It's a pity that you pay for a game and you can't play it...
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Wasted
(@Wasted_GG) reported
Ok now at position 1500 ish after another disconnect, these @playnewworld server queues are not very stable yet..
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Jore
(@Joreftw) reported
@getvindictive @playnewworld tho, funny thing, after the crash i had to reinstall the game, steam failed me :'(
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Mikael Adolfsson
(@AdolfssonMikael) reported
@playnewworld I just checked the server status page, and apparently, my server, Midgard, is not full, yet the queue is crawling forward logging in 3 users per 5 minutes or something like that. Any updates on the queue issues for EU?
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Jeru
(@JerusGameCraft) reported
@playnewworld @playnewworld Are you going to fix the queues, or should we ask for a refund?
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Wickers
(@MrWickerstv) reported
@playnewworld The Queue times are not the problem here, the problem is being kicked whilst in a Queue, please address this situation
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JackalOTD AKA DJ.SYNCERE
(@JackalOTD) reported
@SephySlays @playnewworld did'nt play the betas and was told this issue was patched..... i guess not
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anita_jan
(@JoshMitch13) reported
@unforgottenlive @playnewworld Hello it also happen my account for 2 months and I tried contacting their service but they always gave me a robot reply so i got in contact with recovery_recovery_account1 on instagram I saw his advert on tv he was the one who got me back into my account he should hlp you
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Lofylin
(@lofylin) reported
@playnewworld @samyhasnn yooo i waited 4 hours of que from 700 to 117 and got connection error for no reason now im 1307 thx guys :)
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Kodie Collings (KCG)
(@KODIECOLLINGS) reported
@playnewworld I queued for 5 minutes and played for 10 hours without a single disconnect. That's definitely a successful launch for an MMO in my opinion 🏆
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Fr33z
(@Insp_Clouseau99) reported
@playnewworld LAG DETECTED EVERY 15 MINUTES ON EU SERVERS
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Garret
(@GraphicDesignEl) reported
@TacoBlLL @playnewworld I played on a 980ti for two hours with no issues
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FangoFett
(@ElTony1620) reported
@playnewworld That wont help, people join servers for reasons. -play with friends -Because of a Youtuber/streamers -and idk what could be another reason The point is that it will be hard to fix this. Because right now i dont want to play on another server in the server i am.
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itsmefefeu
(@FehFON) reported
@playnewworld when you guys are going to increase player cap in-game!? It sucks being in a queue with others 15090 players and then be disconnected or wait a full Day for playing 2 ours, what you guys want? For us to use bots tô be online all time and never Disconnect?
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Z-NESs
(@ZNESs_Music) reported
Where the others European servers ES/EN??we only have 3 damn servers and all full, day 2 icant play, but they did take my money fast, with that they had no problems @playnewworld
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Sonni Bering
(@SonniBering) reported
@playnewworld Can we get disconnect protection? so that when we dc or the game crashes we have 5 min to reconnect?
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Andreas
(@Andreas19064379) reported
@playnewworld can’t login again today yeahhhhh 967 waiting for ours yesterday and today it’s the same :(
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MeanGamer
(@the_MeanGamer) reported
@playnewworld I see that Lag Detected still happens. Is there no system in place to keep reserve a slot while being kicked out like that? now I'm in a 1000 queue and it's probably gonna take a few hours before getting in. :/
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Jon Preeper
(@HauntedJon) reported
@H2ONuSoul @playnewworld Literally jumped in with no problems. The game is great.
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weeskwee
(@weeskwee) reported
@playnewworld Weird issue with the server that I picked (liked the name). When I’m logged in & playing it says I’m on a different server. Not sure what to believe… what it shows on the character select & server list screens, or what it shows ingame.
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ShooterAli
(@ShooterAliz) reported
@playnewworld thanks for making the queue game where we can't play and when you finish the queue, you get dicked down by an error 0/10 game #NewWorldMMO
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unforgotten
(@unforgottenlive) reported
Hey you, @playnewworld! Been trying to get in touch with the creator program people about some account issues but I don't get a proper response or help to resolve my issue. Wanna ping me and get it sorted? Feels like I've been missing out alot...
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Jamal Amghar
(@AmgharJamal4) reported
@playnewworld Went from 80 in the q to 1300 because login error, Lets goooo