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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Problems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (50%)
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Online Play (50%)
Live Outage Map
The most recent New World outage reports came from the following cities:
City | Problem Type | Report Time |
---|---|---|
Hamburg | Online Play | |
Bologna | Sign in | |
Darmstadt | Sign in | |
Sydney | Online Play | |
Saint-Martin-des-Champs | Glitches | |
Villach | Glitches |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Tom Kuijer
(@TomKuijer) reported
@ZekeGamerz @playnewworld I think this a dangerous attitude to take. Just because people are experiencing issues, that doesn't mean they don't like or want to support the game. I also think there is no way for you to know what % of players are experiencing problems or not.
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Christopher Ament
(@ChrisAment) reported
@playnewworld It will be a huge mistake for you not to fix character creation. As it is now, its a horrible first impression.. If character creation is this bad, how bad is the rest of the game people will say...
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Midnight Victoria
(@MidnightVict) reported
@FaultRunner @playnewworld yeah, some are funny, others are offensive. I think it goes on any online game. They could do it based on steam names but if they are going to do cross play later, it might be an issue....
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zaG
(@ziGzaG667) reported
@playnewworld @adymusTV Will there be a list? Because it makes for me the difference of buying it or not. If you fix the stuttering issues i'm in!
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Carter Allison
(@crallison9) reported
@playnewworld The game kept crashing my PC, which was never an issue in the closed beta. Mainly happened in densely populated areas
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Hollywood 2️⃣0️⃣4️⃣2️⃣
(@TheJrHollywood) reported
@WilliamArtane @playnewworld I think the fix here is that PvP missions shouldn't be able until about level 20. That's when the leveling slows down pretty significantly and people that have only played two or three hours more than you are only 1 level higher, not 5-6 levels higher.
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Peter
(@shadzu101) reported
@playnewworld Ezra the Forgemaster is bugged on OCE Aldi server, plz fix
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Laura
(@missrulana) reported
@RealSlyeb @playnewworld @OhMisty_ I think we might have played a different game, or my pc is more able to handle the game... I haven't experienced ANY performance issues, the only thing I have encountered are some flickering lights where it shouldnt be and some 'normal' bugs...
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Demonic_Bob
(@DemonicTwiter) reported
@ZekeGamerz @playnewworld I was just about to comment about this. I’ve been reading the comments and oh my I must be lucky. Only issue I had in this beta was audio.
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Brendan Humphreys
(@bhumphreys1213) reported
@playnewworld Feel like gameplay regressed since the closed beta. Sound bugs through out and so many quest bugs where I needed to restart the game or closing it all together. Didn’t have any of those issues in the closed.
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NightLightG
(@Maleficus24) reported
@SirXudes @SpreadItGaming @playnewworld You’re delusional then. Their argument for delaying will literally be the same as before since the current game state is pretty bad. And you don’t “fix bugs” 16 days out. Is this your first beta? At 16 days you’re only concerned with servers. They’re delaying again.
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xudes
(@SirXudes) reported
@Maleficus24 @SpreadItGaming @playnewworld This isn't my first beta no. And yes, you can fix the bugs within 16 days as they are working on the reported bugs already. Its not like there is a GAME BREAKING bug that cant be easily fixed. You still haven't given me a good argument/named a game breaking bug as to why they
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xudes
(@SirXudes) reported
@Maleficus24 @SpreadItGaming @playnewworld Still haven't heard a good argument as to why they should delay. Just saying "Because of the bugs" isnt good enough as they still have 16 days to fix them and most of them are pretty minor compared to the closed beta bugs.
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xudes
(@SirXudes) reported
@MiDNiTEplaysTTV @playnewworld Besides lag, more bugs to come and ultimately there is no need for mounts
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William
(@WilliamArtane) reported
@playnewworld Loved the beta this weekend. My only problem was with the pvp. I unlocked it at like lvl 9 and flagged up to do one of the faction quests, I was almost there but I got hanged up on by dudes that were 10+ levels higher then me. I feel like pvp should be level bracketed.
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Josiah Henderson
(@Josiah2313) reported
@playnewworld Please don't fix the way PvP current works in open beta please, please. I love you ha ha
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Slyeb ⚔️
(@RealSlyeb) reported
@missrulana @playnewworld @OhMisty_ I have a high end pc so that is not the issue for sure and closed beta was running smooth. The new world forums is a massice thread going on about performance tbh
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zaG
(@ziGzaG667) reported
@playnewworld If you fix the stuttering issues i would buy this game. I have very good frames though... it's weird but seems to be the frametimes or netcode...
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Charlie
(@charliemartnn) reported
@playnewworld Fix the scaling. Its impossible to fight someone even a couple levels higher anymore just bc they have a bit better faction gear ect. I agree you shouldn't be able to nuke someone much higher but literally get one shot by someone even 2-3 levels higher
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Periardd
(@periarde) reported
@playnewworld I think you should focus this week on fixing the most severe bugs and that impact the progress of the game and other bugs you can fix in maintenance during the game, in my opinion...
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E4TS
(@E4TS_) reported
@playnewworld There's a myriad of issues that cause the audio to loop, deafen, and cut out. I think Fast-travel resets the audio and fixes it, but there's so many issues with the audio, that they come back after only 15 minutes of playing.
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Native Zero
(@Native_Zero) reported
@playnewworld @lolroy Thats great but I do wonder if you can fix the fps issues in time and hit register especially with the hatchet? I really want to play more of this game and I'm patient to wait for fixes even after launch on 28th but will the community as a whole be that patient or be put off?
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Luke (HuzzahGamers)
(@realdude19) reported
@playnewworld Please fix the sound/audio issue, It's rather annoying when it just fades out and in.
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Seez
(@SeezOnSocials) reported
@playnewworld Hopefully FPS and stuttering issues and so on, won't be a problem at Launch. It's been hectic during the Betas, especially around lots of players.
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Alex E
(@aecoach42) reported
@TomKuijer @ZekeGamerz @playnewworld Tbf , do you mind complaining on the fourms with the rest of 1% who had issues. Thx.
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FaultRunner
(@FaultRunner) reported
@MidnightVict @playnewworld Yeah I think I might get it now that I’ve played it. The only issue I’ve had since I started was the usernames and stuff in chat. Hopefully that can be stopped
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Kaan Ünaldılar
(@ZoLaaKaan) reported
@playnewworld Yesterday I posted a bug on forum. Amrine dungeon's most valuable mage item ice gauntlet gives +17 dex. But gauntlet empowers only with int 2. Problem is I think valuable items which comes from dungeons have to be traded only in dungeons I guess they dropped as bound to pickup
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Xspokengalaxy
(@woodzy64) reported
@playnewworld will major bugs such as erza not spawning and other main story campaign bugs be looked at and fixed before the game comes out? kind of sad i wasn't able to test expeditions with my friends because we all had different issues with the main quest.
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Ghoz
(@Velk0st) reported
@playnewworld Thanks for bringing the beta, but for some reason i encountered a bugs which i had never met earlier. The quest for somehow get stuck and the game sound suddenly get muffled after a fight. Hope you can address the problems for better experience and wish you the best at launch
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p s y
(@PsyGigante) reported
@playnewworld CAN U GUYS FIX THE ******* BATTLE ROLL BUG?