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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (80%)
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Online Play (7%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Lofty
(@lofty2_) reported
@OlyGriffiths @playnewworld literally have the same issue.. they need to fix it.
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Dale Newman
(@DaleBoy89) reported
@playnewworld Please do something to fix the queue’s, and the error’s that happen in queue. Multiple times now I’ve gotten error’s when close to getting in the game, then get put at the back of the queue to start again. Tweet was written in anger, I enjoy it when I can play.
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Quinten
(@YoshidaMares) reported
@playnewworld maybe fixing the problem when people queue for the server their character is gone after getting the login error and expand the server slots so the queue is lower
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Bob
(@Bob87ni) reported
@playnewworld @ImActuallyBlu I just sat how an hour in the queue.. to move about half way, then get timed out "Too many login requests" and kicked out to the back of the queue again. This is an absolute joke tbh. How did yous think 2k per server was enough?? Did y'all even listen to us testers??
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Oliver Griffiths
(@OlyGriffiths) reported
@playnewworld Just told there were too many server requests after waiting another 30 minutes. What are you doing about the errors?
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ابو رائد
(@iAllawe) reported
@playnewworld Getting disconnected while in que and que again for 2500+ isn’t fun. You have a rich company fix your sh!t and expand the servers or allow us to transfer … or at least let me do another character on another low server until this thing is gone
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Kidster
(@kidstergaming) reported
@playnewworld just a thought.. i assume you can develop a way to keep the queue of people who either DC or MOST COMMONLY, get some BS error when they have been in the queue for 1 hour and need to go back to the start of it. surely you have smart folks around you. make it happen.
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Ciovala
(@Ciovala) reported
It’d be nice if @playnewworld could remember your queue position after kicking you out over and over again with some toomanyrequests exception error.
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Roostxr
(@ThatRoostxr) reported
@playnewworld im here on EU sitting in Q for hours, yet just now was the 4th time i get an error when im in the last 300 bit, and i have to restart queue, and am at 1800 again, make your servers bigger, this is getting rediculous.
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chris
(@chris91820336) reported
@Crotty__ @playnewworld Lol do you really thing wow was like it is now when it 1ste cme out. And they not had 700k+ ppl that wanted to login... Mmmm something to think about.. 👍
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ByNick
(@ByNickff) reported
@playnewworld @AMZNGameStudios Hey, please, it's the 3rd day since the damn launch of your game and it keeps seeing errors in the queues, I was going for position 1000 and it gave me an error and I returned to 3900 ...
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Shidiwen
(@Grimsoul90) reported
@playnewworld Can you guys PLEASE for the love of god fix people getting kicked out of the queue!
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Oxygent Alt
(@AltOxygent) reported
@playnewworld Hi there, new player, love the game. Could you please fix the queue system as well? We all hate waiting in queue, so the new servers are GREAT! However, for us who have a server. Sitting in queue for 3 hours to then have to requeue because of instability. Kinda sucks....
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ByNick
(@ByNickff) reported
@playnewworld it tires now, the management and terrible structure that your servers have I do not care if you put more capacity, the queues will continue to exist because there are more people in queue than playing, focus on fixing the damn login errors and then the rest.
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Belatar
(@BeIatar) reported
especially fun in @playnewworld to enter a ridiculous queue of 700, tab out, come back to an error message, re-queue at position 900. solid piece of software you got there #NewWorldMMO
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Phil Dalbeck
(@w0nderd0g) reported
@playnewworld 4 hours in the login queue, finally get to the front, then the login server errors out - and I'm suddenly back at 2200+. FIX YOUR ****.
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Oliver Griffiths
(@OlyGriffiths) reported
@playnewworld Just got kicked for some weird error and I lost 2000 places in the queue. What are you doing about the errors? No issue with queues as long as they work as they are supposed to. Address the errors please.
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Nick Stone
(@Monkeh99) reported
@playnewworld @Konyption Its not playable at all, 3rd day on a row that you can't log in due to errors in the queues, Even big streamers are suffering Not a good look
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Thomas Jensen
(@needamedic1) reported
You seriously need to fix the errors people are getting when sitting in que, can't beging to describe how frustrating it is to get kicked out of que when you've been waiting for 2 hours, just to get back in line again. @playnewworld
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Mexed
(@MexedTV) reported
@playnewworld Any chance you guys are going to fix the servers? Buying the game to stay 5h in a login queue and then get connection failed is not worth it
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EverythingLEAGUE
(@EverythingLEAG5) reported
@playnewworld i dont mind waiting the 1 k que but when i get login fail like 4 times in a row goes from 1 hour wait to 4 like comon
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FangoFett
(@ElTony1620) reported
@Sweaty_Fat_Nerd @Aetholite @playnewworld I didint said i want unlimited cap. I said that there have to be a limit and if theres a limit they cant fix the issue of que the only way this will be fix is if the game start dying, they let us join on whatever server we want (no matter how many time) or increase the cap byalot
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Tom Farrimond
(@TomFarrimond00) reported
@playnewworld @playnewworld so your character can skip queue and stay in the server for so long after a crash. or simply just get rid of the issues
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Paweł
(@Eldeman28) reported
@playnewworld csn u guys do sth with all these error? Asking politely spent my money to que 4 hrs and meanwhile i get the error msg?????? Just please
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EMGG Jay
(@Jaym4n) reported
.@playnewworld Hey, can we get a fix in so that Ice Pylons by Amrine don't (appear to) try to attack Barkimedes? He's the goodest boy and doesn't deserve that disrespect.
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Kirito_vQ
(@Kirito_vQ) reported
@playnewworld Can u pls Fix the fxking queue? No Problem to wait for queue 1000 but it kicks u so many times out of queue and u need to queue again from the beginning 😤
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Peter Steel
(@lumminat) reported
@playnewworld Yo amazon, make a reload UI button in the system menu to fix bugged tracker and stuff cuz relog is kinda overkill solution atm.
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Arjun
(@dinkinfliicka) reported
@playnewworld Literally spent 8 hours in queue today. Twice I made it to the last 100 in the queue and then I get an error message and I'm back at the end of the queue. I waited an hour to talk to a helpdesk employee basically to hear "unlucky". This is so disappointing.
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SKG3
(@Ntwgrd) reported
@playnewworld hey guys I’m queuing for like 1h and can’t connect , I got a Too many request error to access my server ..
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Zalmoxis_B
(@Zalmoxis_B) reported
@playnewworld @jay_handa Got kicked after 2h in a que. When will you ******** fix this piece of **** cash grab game? It's been 3 days and you people don't do anything