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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Problems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Online Play (50%)
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Sign in (25%)
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Game Crash (25%)
Live Outage Map
The most recent New World outage reports came from the following cities:
City | Problem Type | Report Time |
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Game Crash | ||
Sign in | ||
Online Play | ||
Online Play | ||
Online Play | ||
Sign in |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Tony (@TonySVT_) reported
@FlyingDropBear @NeebsOfficial @playnewworld You're only talking about 10 people... That's not really a good sample size to judge on. When clearly the manufacturers have said there were some faults in the cards AND its been proven the games coding is the issue. But you go ahead and keep playing man. I hope yours is safe.
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Moxys (@MMOMoxys) reported
@AMZNGameStudios Seriously @playnewworld Hundreds of players have been unable to log in for over a day. I joined them this morning with this bullshit "Suspicious Software Error". Get on the forums and TALK to your player base. We need more than, "We are working on it."
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R1dd1er (@R1dd1er1) reported
@playnewworld You removed coins from fishing chests and don’t tell anyone. Way to punish legit players because of bots. Great fix smh
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MustangScotty (@MustangScottyGG) reported
@The_Lightor @owenbrent8 @playnewworld i have plenty of na friends that didn't bother making a char on the wrong region and just waited to go on the server they planned on i don't see why waiting a few hours more was such a big issue everyone knew the region times release
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The Professor (@TheProfessorZ) reported
@PanthierJahque @LuigiMKD @playnewworld What in the world are you even smoking? I'll humour you this once, obnoxious **** - Clearly WoW doesn't have this problem. NW servers are already split up per region, they can do staggered and rolling releases, too.
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Moxys (@MMOMoxys) reported
Seriously @playnewworld where are your devs? Hundreds of players have been unable to log in for over a day. I joined them this morning with this bullshit "Suspicious Software Error". Get on the forums and TALK to your player base. We need more than, "We are working on it."
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Darth Vader (@Gamer_Vader1) reported
@ASUS_ROGUK @playnewworld Did they fix the gpu issues
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jesslirio | blm💕 (@jess28019551) reported
@playnewworld game keeps crashing since the update and noticed others are having the same issues, pls fix. i have high end internet and pc so those shouldnt be causing it
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Stephen Harris (@Stephen68607058) reported
@playnewworld Fix your ban system you lazy fookin noobs. Use some of that Amazon money and pay actual people to do the job or get Elon to help, cause your automated robots are ****.
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Anubirai (@Anubirai) reported
@playnewworld Please hire people that know what they're doing. You fix minor bugs and created a massive plague.
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iNa-SiMulATioN (@iNSiMulATioN66) reported
@playnewworld You need to figure pvp population balance somehow. Maybe when joining server you choose your faction but have a cap to a faction you can join to make it even. A count down to spots left. I haven’t seen a yellow in my server in days. Seems like a real issue that needs to be fixed.
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Dillan (@Dillan_Rogers) reported
@playnewworld put a general store in the game to fix a lot of the market place issues. like people tanking arrows to 0.01 and help regulate the market while not making crafters feel like a dummy. free markets are cool, but I can't turn 300 steel bars into 600 bars irl refining.
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FlyingDropBear (@FlyingDropBear) reported
@TonySVT_ @NeebsOfficial @playnewworld And yet... I have 10 people on my friends list playing day in and day out. 6700XT's, 3080Ti's, 3070's, many varied cards. Not a single issue. The only person I know who had any issues was because his fan curve was auto. I run a Gigabyte card. Nobody has had any problems.
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SoFocused (@SoFocusedGaming) reported
@playnewworld -- Fix the stash system. It's broken and I'm honestly getting annoyed to the point of not playing. Can't be the only one.
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Garrighan 🤡 (@vgarrighan) reported
@playnewworld Damn my guy. The last update screwed up the game... The game crashed three times in a row... Fix it 🙄
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Ramms23 (@anaijor) reported
@Dynomegacom @playnewworld @AMZNGameStudios oh wow. that sucks! Literarily the only point of fishing was for those treasure chest rewards. Please fix this
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☠️NightFall☠️ (@Darkheartedlife) reported
@playnewworld you need to fix your afk system seriously I'm selling stuff on the trade post making comparisons and posting items to sell and going through my items and it afk kicks me, I'm literally just telling you to tune it as posting items for sale doesn't warrant a afk kick.
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FerMeister (@FerMeister_) reported
@playnewworld I've put 10+hs a day since I got this game 10/01 and today all of the sudden I got 7 game freezes and "stopped working" messages, could it be the update? Anyone else having this issue?
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B (@Twatch678) reported
@playnewworld literally cant play the game, ive tried every ghetto fix, I have 1080Ti i7 CPU etc, playing on lowest graphics and game still crashes on every load
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Lightor (@The_Lightor) reported
@MustangScottyGG @owenbrent8 @playnewworld Nah man, you're right, a company lied and wasted customers time isn't the problem, it's people not making enough time to claw back progress they lost due to being lied to. How anti consumer can you be lol
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Mr Fish (@codfish667) reported
@playnewworld Seems if i fish for too long without moving I get "kicked for being idle". I have over 200 bait and I want to max my fishing. I will be standing still for long periods of time. Is there a fix for this without me having to run around every 10 minutes? #NewWorld
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Lightor (@The_Lightor) reported
@MustangScottyGG @owenbrent8 @playnewworld If that's true and you don't see the problem with having thrown away dozens of hours then you must not value your time at all. Because a guy with a family could easily only have a handful of hours a week and this could set them back weeks irl.
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Moxys (@MMOMoxys) reported
Seriously @playnewworld where are your devs? Hundreds of players have been unable to log infor over a day. I joined them this morning with this bullshit "Suspicious Software Error". Get on the forums and TALK to your player base. We need more than, "We are working on it."
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The Professor (@TheProfessorZ) reported
@PanthierJahque @LuigiMKD @playnewworld Technically yes they did "find" the contintent as it was unknown to them at the time. I never negated the fact there were already people there or the fact Vikings also arrived there way earlier than the Spanish. You're just looking for problems where there aren't any. ****.
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EmptyLuckBox (@EmptyLuckBox) reported
Imagine being kicked from a game you have spent 300 hours in, spent money in the store, for being in the in the game store to long selling things . imagine .. @playnewworld please fix abandoning event and constant azoth warning, it's so very annoying farming gettng this message
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NekoSylvee (@inkedsylveon) reported
@playnewworld Way to go guys first patch 7 hr downtime for absolutely nothing 2nd patch again 5 hr downtime and fixed maybe 5 bugs that actually matter NUT DIDNT FIX T5 AZOTH STAFF. PPL need to quit defending the game and Devs 2-3 weeks and we get the absolute minimum from them.
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Aaron Garrido (@AaronmatrixG) reported
@playnewworld Hope you soon fix the bug where you randomly lose your house without getting your money back
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GNÄNN (@ntcyaLIVE) reported
@primegaming @playnewworld the sword didn't just appear the emote, but another person with this problem ?
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Kaiser Aldrich (@KaiserAldrich) reported
Fed up with the fact that an attacker can just insta win a war in @playnewworld if they all coordinate ice gauntlet domes on a single point and lag the game out. Something needs to be done
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LordShadow27 ⚔New World & Tales of Arise⚔ (@LordShadow27) reported
I have had more game crash issues since the latest patch than I had prior and in the last beta combined. Please help. @playnewworld