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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (80%)
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Online Play (7%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Luděk Otta
(@LudekOtta) reported
@playnewworld jesus 5 hours down for a pitty 180mb update..what a pathetic studio..every other thing is broken in the game, i dont get the hype..game is poor
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Damian
(@Ghausght) reported
@playnewworld How was reap not in this update? its been broken for over a week. Taking Gravity makes the skill no longer to damage or heal, its literally game breaking. Thanks for this update though. Game has many bad bugs though, feels like beta. Sadge
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Connor ಥ_ಥ
(@CNNRLAW) reported
@playnewworld Can you fix that bows dont actually fire arrows on reticle and instead actually fire slightly to the left
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David Winder
(@StealthyAssassn) reported
@BulletGoof @playnewworld We should be thankful thy are doing these updates and working on bettering the balance and fixing the issues that need to be addressed. I for one as an EU player am not bothered by the downtime being when it is. Welcome to MMO life. Missing a few hours isn't killing you.
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StarhawkRanger 💚💙
(@StarhawkRanger) reported
@playnewworld This is not quite fixed, "Fixed an issue where the abandoning event notification could sometimes persist after the player abandoned the event." Sometimes it doesn't show for several hours, but there it is. If you die during one it shows up several hours later as well.
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Herman Tremblay
(@HermanTremblay) reported
@playnewworld Imagine, if you will, taking 2-3 hours to shut servers down, apply patch that was announced 12 hours ago and then restarting servers. Imagine taking more then 20 mins...
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GamerSimplistic
(@GamerSimplisti1) reported
@playnewworld When are you gonna fix swimming?
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Rexxnation
(@Rexxnation1) reported
@playnewworld Maybe instead of focusing on bringing players into the game, you fix the game itself first. War on Takamagahara is unplayable due to AOE exploits, fix this before bringing people from other servers war is half the reason everyone plays new world.
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realHorst
(@realHorst2) reported
@mistermfmike @ErisRavyn @playnewworld "Hey, what about issue X?" "Hey, how about you just stop caring about issue X?
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Danny Harll
(@ReleNtless1gVAL) reported
@NoxieProxie @VexiusxWoW @playnewworld Some people work nights, Some people work from home, either way its still dumb to do the updates during the day and especially during peak times, just do it during the night and the problem is solved instantly.
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sb
(@sb36849016) reported
@playnewworld plz fix the lvl5 azoth staff cannot close 65 corrupted portal bug.
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Mimmz
(@Ascendtrick) reported
@playnewworld How about the “pending invite” bug that’s literally preventing me from joining outpost rush? Saw a bunch of people having a similar issue on the forums.
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Cash
(@Cash07417245) reported
@playnewworld Oh man, a game that has been out for less than a month is taking the servers down to fix parts of the game. Oh no! What am I going to do if I have to play something else or actually eat real food!! Just get over it. Would you rather the fix, or things to stay broken?
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⚜️⚔️Savag3Calib3r⚔️⚜️
(@savag3calib3r) reported
@gimazaluke @playnewworld @amazongames Mine doesn’t and hasn’t seemed to have an issue yet but I’m not willing to open the game again and gamble with my GPU especially during this shortage only a fool would do that 😩
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pAreus
(@PPAREUS) reported
@bestsniper20k @playnewworld that's exactly what i'm criticizing it's an issue! You shouldn't need more iron ores to craft an orichalcum ingot than the orichalcum ores. That would only make iron more valuable. Hence it's not worth it at all to reach level 175 gathering when u can buy starmetal for 0.01g
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JSBaguio
(@JSBaguio) reported
@luis_filip_oli @playnewworld Because updating servers one after another makes rolling back in case of errors extremely difficult. This is not copying two files on your windows PC, it’s a complex progress.
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JSBaguio
(@JSBaguio) reported
@HermanTremblay @playnewworld Shutting servers down, 5-10 minutes. Take backups, 40-60 minutes, apply patches, 10-15 minutes. Automated testing 30-60 minutes, manual testing 1-2 hours. Put a little buffer in for misc stuff and you quickly get to 5 hours.
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Scaramooch
(@ScaramoochGames) reported
@playnewworld "Fixed an issue where players could respawn as a corpse." - I'm envious of those who had the luxury of experiencing this bug.
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ApathyInternational
(@LukahPrime) reported
@playnewworld If they're updating the server transfer, they probably need all servers down. This game is also 2 weeks old, I'm sure the server mx times will be improved
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sb
(@sb36849016) reported
@playnewworld can u fix the lvl5 azoth staff cannot finish the 65 corrupted portal bug..this lasted for at least one week without fix
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Mert Karalar
(@wirwlos) reported
@xiJonzo @playnewworld well a healar can heal double of my damage in 6 sec so in pvp or territory wars its impossible to kill them even with full dps build so thats annoying. i hope they will fix it
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Wasaburashi
(@wasaburashi) reported
@The_Young_Prodi @playnewworld aaah yes why fix the code for everyone when they can just spend another 1500 euros for a graphics card that MIGHT work smart thinking
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⚜️⚔️Savag3Calib3r⚔️⚜️
(@savag3calib3r) reported
@playnewworld When is the killing people’s GPUs bug going to be addressed ?! I was enjoying the game and want to play it but I refuse to risk my new 3080 being bricked and as far as I have seen @amazongames has yet to address this issue in any capacity!
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ナオミ nada
(@KindToAllKinds) reported
@NomNomAproved @playnewworld The lag is so bad throughout the day in various towns that you can't use trade. Won't let you buy or sell things. Using skills in open world are delayed when large groups fight each other. Mobs teleport around.
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Eh_Vix
(@eh_vix) reported
@DarrinHarris @BulletGoof @playnewworld Yup its bs. Never had this problem with other games. They always do maintenance middle of night for everyone
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🅹🅾🅸🅽 🆃🅷🅴 🆁🅴🆂🅸🆂🆃🅰🅽🅲🅴 🇨🇦
(@noiseimplant) reported
@playnewworld You guys better be fixing the Major Corruption Portal bug. This is insanely annoying seeing these glitch out more often than they don't.
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Zurilia
(@_Zurilia) reported
I got a 12 hour shift coming up today and tomorrow... I'd love to login! Lets speed up this maintenance for this baby size patch. Kthxbai @playnewworld
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James Henry
(@monolithgraphi1) reported
@darkeagle2140 @playnewworld I stood outside of the entrance for a total of 60 seconds on a low pop server and received a group invite. Don’t see the issue.
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ApathyInternational
(@LukahPrime) reported
@BulletGoof @playnewworld If they're updating the server transfer, they probably need all servers down. This game is also 2 weeks old, I'm sure the server mx times will be improved
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NomnomAproved
(@NomNomAproved) reported
@KindToAllKinds @playnewworld hmm i have not noticed that when servers come back up ill take a closer look but just from my 40 hrs playtime i have not had lag probs in towns or anywere