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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (85%)
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Glitches (8%)
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Game Crash (8%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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ChadlySue
(@crimsonchin91) reported
@playnewworld Main Brimstone quest seems to be broken on the “Defeat waves of Legion attackers” step.
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Tarellion
(@tarellion) reported
Hey @playnewworld where's the login music?
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TOPHOMATIC
(@tophomatic) reported
@Drozdforce @playnewworld It was cleared out about an hour later, but it wasn’t toooo laggy. Surprisingly. Some people experience lag, but I seldom do anymore. I heard OPR was rough last night tho.
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Aidan
(@Y0urOn1yFreND) reported
@Gothalion @playnewworld I think if it hard boots you out once you hit LVL 25 it was solve the possible issues as well. It's impossible to not gain xp in some sort of way and still make decent money with boys. Nuts and similar items give no xp, but you're not going to make any impact selling those
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P2W Hater!
(@P2W_Hater) reported
@4ColorCrack @MauRito_87 @playnewworld It would just be nice to be a server where people don't have a million gold because they took advantage of the dupes/botting. People being level 60 isn't the issue, it's going to take a LOT more than that to get the top gear.
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Maubedo
(@maubedo) reported
@playnewworld SA Servers are crashing or something? Any news on the problem?
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Brandon Fletcher
(@Fletchale) reported
Bought @playnewworld for my wife and I today. The options for character creation aren't good at all. I don't need a character to look like a super model but these don't look very good whatsoever. Really isn't a great start after hearing the work they're doing to fix the game.
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ph
(@PierceHowlett) reported
@Rust_Shift @playnewworld Spear is so strong to the point where if you’re not finding success with it, there is user error somewhere
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Smokey Choices
(@MakeBaadChoices) reported
@__Littlewind @playnewworld this has been broken since update and i think only for syndicate players. :(
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Russ
(@Ru5SH) reported
PvP in @playnewworld is probably one of the worst experiences in any game. The lag makes it unbearable and forcing me to play it to get rid of a ******* notification is absurd.
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Robin
(@VeNoMzShibe) reported
@playnewworld Brimstone Under Siege is broken and it's a main quest😭
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Ginger Ninja
(@furryface) reported
@playnewworld is there going to be a expertise catch coming down the pipe? A soloable quest per slot that bumps expertise to 590 would be an relative easy fix.
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Iron Alpha
(@IronAlpha_) reported
@MommaBurgerMeg @playnewworld Yeah I still have to mods that I can do anything with cos the armour was salvaged and now its permanently in my inventory!! Dont even think they know about this issue! :(
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WaxWeazle
(@WaxWeazle92) reported
Would appreciate it if @playnewworld could fix the log-in issues on Steam Deck, since @OnDeck has it noted down as "playable". Surely "playable" means you can actually PLAY, not just boot up the game but not get past a log-in screen..
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Jaye Caelum
(@JayeCaelum) reported
@Gothalion @playnewworld I agree it is a substantial challenge to try something like this without giving ease of access to bots when they're already a considerable problem. Free servers sound like a great plan though!
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Aleks
(@Aleks__1919) reported
Love getting a random error that kicks me off the server and then dumped in a 900 person queue to rejoin 👌 @playnewworld
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Retrolution
(@RetrolutionTV) reported
@playnewworld Any server latency improvements? Playing from South Africa, I had some latency issues (more than other MMO's it felt like). I would love to jump in again but man the ping really put me down.
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reGulate
(@regulate110) reported
@playnewworld 4 hours to "fix" achievements. surely they WILL be fixed this time 🧢
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Martin Červený
(@rapideshark) reported
@JohnDrye @CcwLiao @playnewworld This is not new world error but a a windows error, which in your case is affecting new world. You can google the solution. but performing a windows update, and fixing registries, for example in ccleaner could do the trick
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Burner
(@QuantumE9000) reported
@playnewworld Just a thought: it should not be possible to craft non-legendary 600 GS items. It’s super frustrating to spend the money and resources on a crafting roll and get a 600 purple. PLEASE FIX THIS. Thanks
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matt sheridan
(@Justapumpy) reported
@playnewworld @xlostangel1982x Dev update: accidently deleted the game oppsie working to fix ctrl z
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Nick Gliarmis
(@NGliarmis) reported
@playnewworld No fix for the group finder bug? That’s unfortunate af
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⚡️
(@QueenRuti) reported
@playnewworld Yo u guys gottta let us know like a day sooner when u guys shut the servers down
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Austin Cox
(@Zargisan) reported
@playnewworld I can’t login to characters on the PTR. I get stuck on a black screen after character creation and then about 5 minutes later get sent back to main menu. I don’t have this issue on live servers
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dante sosa
(@zeroenemys420) reported
@playnewworld the banning system is literally dog crap FIX IT. its trash that people can false spam report you and get you banned for nothing at all just because they dont like you
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tug
(@Tugboet) reported
@Gothalion @playnewworld if every MMO was judged on its launch, literally none of them would still be around. From paying by the hour for my dialup into EQ to WoW being borderline unplayable for 2 weeks bc of lag, they are MASSIVE and they require a massive amount of tweaking over time.
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Banzai Badger 💚
(@Bonzai_Badger) reported
@playnewworld No because you refuse to address the server lag issue your game has. Even when the population is low, the latency is ridiculous.
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Ginger Ninja
(@furryface) reported
@playnewworld is there going to be a expertise catch up coming down the pipe? A soloable quest per slot that bumps expertise to 590 would be an relative easy fix.
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Jay Madison
(@JayMadIV) reported
Now that I have a cooling pad for my laptop, maybe I try #NewWorld again and see if I still have crashing issues. I feel like the issue was that my laptop was overheating when I was in town. 🤔🤔🤔 #PlayNewWorld
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OSUPhoenix
(@OSUPhoenix13) reported
@Gothalion @playnewworld I feel most live service games should take this approach. Most times people want to know if it's a game they can actually invest in to rather than having buyer's remorse (then trashing a game non-stop)