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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 ‘Ewa Beach |
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 Nîmes |
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| Saintes |
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 Porth |
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 Aßlar |
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| Annaberg-Buchholz |
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Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Gilbert Jérôme
(@GilbertJrme5) reported
@MattSidious @playnewworld It’s not the dev problem if you are unorganized. You can push all territories at the same time to putt all them in war at the same moment… By the way if some yellow wanted to make a war with purple, green guys can help… it’s already possible. Good luck
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Spacecowboy
(@sambudzicki) reported
@SSBM_Porter @playnewworld Not only bots but musket players using aimbot is a huge issue in the game and with zero consequence
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WheresMyTalkingFrog
(@WMT_Frog_Gaming) reported
@playnewworld But both of those things backfired, whatever the reasoning was. The PVE is boring and it doesn't do anything for the PVPers. I do both and I'm dissatisfied. Simple bug fixes like noti spam. movement bug. ig lag. weapon balancing. bots. all things you've heard before.
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TaintedEnder
(@EnderTainted) reported
@playnewworld what’s up with the lag on the server Eden, might have to go play some ESO, the lag has been going on for about a week figure you all would have had it fixed, I know there have been several server restarts but ugh… squad can’t play like this.
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JonTheBoat
(@JonTheBoat) reported
@playnewworld does the dev team actually know what players want? Scroll through one page on your forums and you can see what the problems are stop ignoring them and focusing on pve filler content. Add arenas, make a late game forced pvp zone with high tier mats and no faction in that zone.
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Vasilias 🌐
(@VasiliasN7) reported
@playnewworld Fix your ****.
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IamLife
(@RealLLxfe) reported
@playnewworld Please stop locking us out of dungeons. We want to run dungeons, as that’s literally the only thing to do end game. This is going to be destiny 2 all of over again. Login, do cool downs, and dungeon, then log out until the next day
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James Wilkinson
(@jameserwilk) reported
@playnewworld what’s going on with Eden the server keeps lagging and you’ve restarted it like 10 times in the last week.
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Pre Volatile
(@Volatilestreams) reported
@playnewworld Have y’all heard that we like when y’all fix bugs? Like for example, being able to talk in global after exiting an expedition or OPR ?! Or maybe even fixing the ice gauntlet ? Yea… anyways MUTATORS YAY
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Lutharr101
(@Lutharr101) reported
@NotXilent @playnewworld I would but a glitch stole it all
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s2RX
(@s2adrenaline) reported
@playnewworld We do like challenges. The biggest problem is that these only feel like a challenge when you go in severely under the gear score. Once people have 622+ GS even the hardest levels don't seem very difficult. There shouldn't be anyone beating level 10 on the first week.
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Matre
(@aPmGOD) reported
I have been really patient so far but man, fix your ******* game if you want us to keep playing. @playnewworld
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Ludo
(@LudoDirksen) reported
@playnewworld is ur mutated timer broken or did u just extend it for another day without notice
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jade
(@jadesworld2021) reported
@playnewworld @JediSeventyOne While yall find a balance your loosing all your players I've never seen the servers so dead. And I'm about to join those ranks soon if you guys don't start listening to the players. Consider the new players yall nerfed xp taxes are outrageous and bots are still a problem
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TreaBeardGaming 🏳️🌈👬👭🧑🤝🧑
(@TreaBeardGaming) reported
@playnewworld I've already quit the game, let me know when ya'll fix all the bugs, balance, and add some content we can explore. PVP by itself is not content, there are plenty of PVP only games that do it better.
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🦋beth
(@mymomhasadui) reported
@playnewworld are u gonna fix the bug that’s been there for 2 months or no
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Talek
(@IV_Talek) reported
@DvalinDK @playlostark @playnewworld 30-40k per server in Korea, login queue is still chokepoint and most popular servers gonna have multiple hours queues in prime time
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JohnnyNovember
(@NovemberJohnny) reported
@playnewworld please fix the war board bugs for invasions please.. having people double signing up and not pulling people in properly due to having multiple sign ups by same players. and being removed from warboards after signing up the day prior is frustrating
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Jedi 71
(@JediSeventyOne) reported
@Krltplps @playnewworld Whoever mans the twitter is not the one that makes the decisions. What we can do is keep the problems in constant conversation so they know what the player base is concerned about.
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JOE 🦅
(@Jersey9986) reported
@playnewworld @GpSark The issue is you’re not giving the players what they want. That’s why many people stopped playing
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Æsir Balder
(@DonBalder) reported
@playnewworld Please, fix the mission of Lazarus. I canta complete it!
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TaintedEnder
(@EnderTainted) reported
@playnewworld what’s up with the lag in the server Eden ?? Must just go play ESO till you guys figure this out has been going on for a week now ugh…
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Vega
(@RobertCall5) reported
@playnewworld The 3 postes that actually showd scores should tell you all you need to know. It's totally crap.. stones were already a problem... gee let's add more... gs let's go 25 more points... wow not 25 that sounds way to much 😳 😕 Pvp game. broken as hell war. Economy busted.
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Lost Tribe
(@LostTribeGG) reported
@playnewworld @tygarlily Thank you! We tried to do wars but that's a "who-knows-who" problem... and after getting denied by so many companies we decided to focus on dungeons. TBH this gave our company a new reason to enjoy @playnewworld
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Bryan N
(@BNiepielko) reported
@playnewworld Lag detected in entire group every single time. Not worth running anymore atm.
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Justin Houchin
(@JustinHouchin) reported
@JediSeventyOne @playnewworld You aren’t understanding the update. It removed the reduction which had everything locked at 2%. Once that happened by default it went back to what it was before whether that was 4- 10%. This is a you issue not territory owner issue. If you can’t afford tax it’s on you.
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WheresMyTalkingFrog
(@WMT_Frog_Gaming) reported
@playnewworld I'm no expert analysis lead or anything, but I'd wager if the February patch doesn't deliver, and I'm praying it does, that it's going to be hard to keep things together. It may crash so hard you'll have to let servers die over time to do one big server merge, or multi merge
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Durka
(@notDurka) reported
@playnewworld I’m nearly 2,000 hours in and I’m still searching for fun. You guys bombed your game bad. FIX THE BUGS THAT HAVE BEEN THERE SINCE DAY 1 !!!
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Mama Bear Bites
(@XMamaBearBitesX) reported
@playnewworld The biggest challenge is trying to even play this broken game
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The Face of 'I Can Fix Him'
(@xCheriNoble) reported
@playnewworld I'm having trouble buying tokens for the premium shop