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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (75%)
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Online Play (13%)
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Glitches (6%)
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Game Crash (6%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Are2wo(eeeee-guy)
(@Are2wo) reported
@SeanBartley @playnewworld You getting any sort of error? I've seen the steam anti cheat update was messed up and that has caused new world to mess up launching for some.
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HID bigpunisher305
(@bigpunisher305) reported
@playnewworld Hey guys having an issue while playing new world this weekend it crashed my pc twice
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b
(@ReggieBDB) reported
@Dark_Dayy @AyeeTrain @playnewworld I haven’t had a que in 5 days. I’m in a top 5 populated server in North America. The que problem is resolved.
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Thirty
(@ThisIzThirty) reported
@playnewworld can we please fix or compensate the players who keep having dynasty final boss crash their pc? I have tanked twice now and missed final boss completion twice. Waste of my time. I have settings on low as an FYI. #newworldstatus
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Defiant Requiem
(@defiant_requiem) reported
@playnewworld hey wondering if you guys. Are working on the tier 4+ another staff not working? Hard to do end game portals when you can’t cleanse them…..
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Cringey Dad Gaming (Dom Wolf)
(@CringeyDad) reported
@AyeeTrain @playnewworld 7 hours. Would be more if I hadn’t stopped playing due to fear of my GPU getting fried. Will play again once the issue is addressed.
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Dio
(@dimiope) reported
@playnewworld Everytime i use a TP the game is crashing, pls fix this bug of RTX
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Sinister Rengar
(@SinisterRengar) reported
@playnewworld FIX BUG THAT KEEPS CRASHING PEOPLE ON SHIPYARD. NO CLUE HOW THIS BUG HAS MADE IT PAST CLOSED BETA WHEN IT WAS REPORTED IN CLOSED BETA?!?
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Cosmic
(@nsgcosmic) reported
@playnewworld Data restore.. had issue with name saying taken on the character restored.. was told by support to wait till your system did its thing. I was giving a placeholder name for the time being... after about 4 days. I contacted support again to see what was going on
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Pilgrim
(@ArtOfPilgrim) reported
@shroud @playnewworld Well Michael, fix it son.
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Sean Bartley
(@SeanBartley) reported
from
Midland, Michigan
Still having issues with new world crashing at launch. Drivers got updated, that’s the only thing I changed. Tried repair, uninstall and reinstall, game still crashes loading into the world every time. Does anyone know a fix for this issue? @playnewworld
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Fokust
(@Fokustt) reported
@playnewworld please fix the respawn rate of npc’s as well as the aggro range. Insanely frustrating to clear an npc only to have it respawn 15 seconds later. Additionally, the aggro range on some npc’s is just unrealistic. Signed, A loyal customer
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EvilMrMcNasty
(@EvilMrMcNasty1) reported
@playnewworld, very sad to see you are doing nothing to people who are knowingly using a glitch in the game to win wars. We have videos of them doing it and the names of the people who have used it. Still, nothing is done.
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HighImShadow
(@HighImShadow) reported
@cansbalj @AyeeTrain @playnewworld Not a server problem, just highly populated server
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GoldLick
(@IGoldLickI) reported
@playnewworld So we cant transfer to other regions? seems like straight up lies from the devs. My ping is 110+ in EU central, no queues and I could transfer to a US east server when prime time queues are gone... 110ping makes the gameplay lag abit.
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HeHateMe Picksix Jr
(@HehatemeJ) reported
@playnewworld @JeffBezos main draw of your game was fair PVP based play. Yet the dominating faction in every server is using lag and desync exploits to win wars against heavily fortified forts in 9 minutes. Thank you for not addressing or fixing. Uninstalled.
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Matthew Staten
(@country2778) reported
@TweetGrae @FateFromFiction @playnewworld 100 percent agree to that I just wish time zones weren't a thing. I had so much fun this weekend and thankfully I get a good connection to without problems. Thanks again for running with me this weekend and getting stuff done you can't solo 💙
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Bolo
(@BoloBigsby) reported
Are yall ever going to fix the twitch spotlight thats one of the best features ive seen a game come out with and it doesnt even work. @playnewworld @Asmongold @ZackRawrr
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Pre | NEPTUNE
(@Neptune_TV) reported
@esrivs @playnewworld I believe they said during testing it was not working as well as they hoped so it hasn't been released yet! You'll have to leave your company and all that stuff before you do transfer when they allow us!
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Are2wo(eeeee-guy)
(@Are2wo) reported
@SeanBartley @playnewworld Ok that's a completely different error than the one I've been seeing. Haven't seen that one at all. Got nothing for ya. Sorry bud
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Gerald | Mightygandolf
(@MightyGandolf) reported
@Dark_Dayy @AyeeTrain @playnewworld Queue times ain't an issue anymore my guy, buy the game and enjoy yourself
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Sora Blackheart
(@BlackheartSora) reported
Does @playnewworld issue bans for transphobia? Since I started playing I've been called transphobic slurs daily. I can't play this game without seeing hate. Happy #NationalComingOutDay
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LeJinster
(@cshelley1212) reported
@Dark_Dayy @AyeeTrain @playnewworld I’ve been playing since the launch and have had literally zero problems with long ques. Only time I ever even saw one was the first time I ever played and it was only like 4 players long
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Kip
(@KJaggerX) reported
@Dark_Dayy @AyeeTrain @playnewworld No problems with queue
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Azerox
(@Azerox050) reported
@playnewworld Can you fix it with @Steam so we can upgrade to Deluxe?
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Seven Eightnine
(@ThisonefornowV2) reported
@Bros_Nuks @TwitchLozza361 @playnewworld And my point is if you let that effect you to a meaningful degree, well that's a "you" problem. Being so emotionally weak is hardly beneficial for anyone. It's pixels from randos, and unless you're under 10 you shouldn't act like you are by being so offended.
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Robert Montgomery
(@Montyrob4rm) reported
@AyeeTrain @playnewworld Almost 30 but having an issue not being able to turn in quests at Cutless, the Rep isn’t showing the complete button
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adam
(@parrotman1234) reported
@crownchannel @playnewworld Amazon need to fix the game so it won't keep breaking rtx GPU
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hackedbyhotchicks
(@like4FlatTires) reported
@playnewworld you promised server transfers to any realm and then ****** us. You won't need the server transfer service to be up and running after this load of ****. **** you Bezass.
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Heartless Woman
(@imHeartlessW) reported
@playnewworld I wondering if there would be a way for you to add a quest organizer per settlement. Also my compass is broken, it doesnt always show what direction my quest are and especially anything i have unlocked for tracking doesnt show either.