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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (80%)
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Online Play (7%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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JimmyJones85
(@Jimmy_Jones85) reported
@playnewworld Just because a fix works in one region and works perfectly, does not mean that an unforeseen circumstance may not crop up for another region. Game will still be around, just be patient, do something else with your time and stop acting like entitled brats. Let the devs work 👍
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Kazasumi
(@Kazasumi2) reported
@Kaptein0le @SlimmrockTV @playnewworld why cant we have that happening? its not like there is any link to servers from different regions. even transfers cant make someone from NA go to EU so.... what is your point exactly what that is any kind of issue
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DASDAS
(@dasdas_daas) reported
@Armadillito @playnewworld people get that things happen, what the problem is, since all regions are already split why they dont update regions at different times, when it is like 3am for that region! aint that hard to implement, or look at how gw2 does their update's!
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Cragz UK
(@cragz_uk) reported
@MarcelvMartins @SUBZEROMMO @playnewworld Half the bugs they listed for fix we haven't even seen or heard of before so it kinda shows that priorities are not in the right place.
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Derek
(@HitManoVo) reported
@playnewworld faction missions in shattered mountains are bugged I completed them and can’t turn them in. Logging out/in does not fix it.
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Giovanni
(@Cruzen98) reported
@playnewworld When you get time will you fix the shrouded quest gear? I accidentally salvage the boots had no clue it was part of a quest until I got to the end. Make it where we can buy back the boots
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Capitán Porno
(@Capitan_Porno) reported
@N0tiK @playnewworld Know that feel bro, we have the same problem... Amazon is doing ****** again
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Andreas Beier
(@andivoe) reported
@MoshPitTV @kiwwizz @playnewworld I couldn't give a rats *** about these issues, it's not like those things were introduced today.
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Meta
(@Meta42236970) reported
@MoshPitTV @kiwwizz @playnewworld It's literally just a bug fix lmao
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Violate
(@ViolatePUBG) reported
@playnewworld Is the T5 Azoth Staff not working a bug or intended behaviour? PLEASE, give us an answer to this...
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LuciferCannibal
(@LuciferCanniba1) reported
@The1nOnlyRollin @playnewworld Yeah it's dumb as ****, people are acting like it's their drug fix and they cant get any because their dealer is out of stock. Guess some people cant go cold turkey for a little while and play other games
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JimmyJones85
(@Jimmy_Jones85) reported
@playnewworld Just because a fix works in one region and works perfectly, does not mean that an unforeseen circumstance may not crop up for another region. Game will still be around, just be patient, do something else with your time and stop acting like entitled brats. Let the devs work 👍
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Rude Misanthrope
(@MisanthropeRude) reported
@playnewworld @playnewworld Why there are always problem with EU servers?
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JellyBeanTV
(@MrJellyBeanTV) reported
@playnewworld People really crying about first-world problems, bigger moan if they didn't update it. It was at 11am and meant to be finished by the time people come home from work at 5pm but its been delayed a bit I'm sure people will manage
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Raylin
(@Raylin25420029) reported
@playnewworld We had a war schedeuled for 19:00... we paid 15k for it and we are still not able to login to attend the war. Do we now just loose the money and chance or what? @playnewworld
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Meta
(@Meta42236970) reported
@ReaverRogue @MrSamwl @playnewworld "Would you rather they opened up the game in a broken state, or would you rather wait until it was done properly?" Cope harder
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muby
(@vade0g) reported
@playnewworld Prime time EU? No problem let's extend their maintenance so players in the US that are still sleeping can play! genius.
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Gladi_Fin
(@FinGladi) reported
@ImAmlet @playnewworld there is someting weird going on, when fixing few bugs is this hard. And how come every region makes more problems its own
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John Lock
(@Nick2ooo) reported
@Jimmy_Jones85 @playnewworld I know what we will do, lets take down servers during prime time to fix these minor bugs. That's a great idea! The only entitled brat here is you Jimmy boy.
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Mosh Pit
(@MoshPitTV) reported
@andivoe @kiwwizz @playnewworld They are still relevant. Other than that it could be technical issues in the EU region, which could be why other regions are up already. That's why regions exist. But keep being an ignorant prick, that's okay.
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Michał
(@ancq3232) reported
@playnewworld good timing for maintenance ... additionaly fraction seals still not working properly :)
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whosnachos
(@whosnachosyt) reported
@Armadillito @playnewworld test your trash on dev servers befor u bring them on main servers , problem solved but they still do same mess. welcome to amzngames
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Misterikeer
(@Misterikeer) reported
@ceadeus_x @playnewworld in fact i am so i know that there are unexpected things that can happens but the problem is that, they start to work only today or that seems
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Catbred
(@wildstye) reported
@Pyr0m4st3r @FracGuy @playnewworld I don't even understand this response. Theres other stuff to do, so don't ask about it? If they need 2 weeks, 1 month, 2 months, whatever. But there needs to be an open dialog about in-game issues regardless of how many "activities" there are.
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Mitchell Roos
(@Mitchie21) reported
@The1nOnlyRollin @ali_attalla @playnewworld It's not on! I'm EU central so it's still down for us. It's really dumb on their part to have a global downtime for this. But people like you are pretty ****** as well. Hope they switch it up and you can spend your prime time with servers down
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ZandaClaws
(@ZandaClaws) reported
@playnewworld yo I learned how time zones work in primary school. Yall hiring? I'll fix the patch day issue.
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LordEggyGaming
(@LordEggyGaming) reported
@playnewworld Come on. nearly another hour now. what is the hold up.. give us more information and what is broken and people would be so pissed off.
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schl_ynch
(@YnchSchl) reported
@MoshPitTV @kiwwizz @playnewworld it's not the most complex thing either. there're more complex games and applications out there that require data centers an ****. and if i'm not wrong, most people have a problem with the timing of it, not the downtime itself. so you're point doesn't even make sense.
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Soki
(@Soki32581425) reported
@playnewworld Better they do maintainance and fix bugs then not. And why are you wondering about the prio on US servers, Amazon is an US company. That means America first.
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Mosh Pit
(@MoshPitTV) reported
@YnchSchl @kiwwizz @playnewworld Maybe there are also regions because it's different technical infrastructure, meaning issues that come up in EU don't affect US. Yes, timing could be improved upon, but it's also only been 2 weeks since release, give it some time. Being entitled like most are doesn't help.