New World

Is New World down?

No problems detected

If you are having issues, please submit a report below.

New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 01/29/2026 21:25

At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by New World users through our website.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • iHadAnEyeDea Gabe stark (@iHadAnEyeDea) reported

    @playnewworld @TheRealDlo22 How about you fix the no second weapon glitch

  • Cherryblosom013 Cherryblosom (@Cherryblosom013) reported

    @rortsfike @AodanTV @playnewworld Funny you assume I dont already take part in this org. Please troll somewhere else. Get out of the gaming community with your issues mate.

  • Jonathan_Avlis JohnnyQuest12 (@Jonathan_Avlis) reported

    @playnewworld I keep getting an error message and can't start the beta. Says cannot proceed be sure unable to run VCRUNCHd.lll. reinstalling program may fix the problem. I can't find any fix to this aside from a Reddit post that says people installed visual studio C++? How tf does that fix it?

  • TheArrican Arrican (@TheArrican) reported

    @playnewworld Hey, I just did the feedback at the end of the game, but it didn't give me an option to share this. There is a section in sleepy tallow that seems to have a lighting glitch that makes it look like strobes, might cause seizures, might want to check it out.

  • Krafteon Kraft (@Krafteon) reported

    @Rompelsteelakin @playnewworld since you buy prebuilt systems, you'll want to learn about the silicone lottery and also realize that issues like this are caused more by faulty hardware than software. And its a laptop, use its warranty to fix it. And 30 years ago, Discrete GPUs didn't exist. Nice flex.

  • theonlymantruck The_only_ManTruck (@theonlymantruck) reported

    @playnewworld sitting at over three hours. Can't progress bcuz u guys won't fix. GG

  • Ley_Troll Alex Senpai (@Ley_Troll) reported

    @playnewworld really enjoy the game, but i see only 2 problems at early look: -The stability, fps drop and rise all the time, it doesnt feel very fluid or well optimized. Would be great to resolve this problem. -The animations are ridiculous when moving, they should be improved.

  • BeegsFN BeegsFn (@BeegsFN) reported

    @playnewworld @DonTheCrownTV It is not balanced at all, small minor changes will not fix this causing the pvp side of the game to die, and a big portion of your players bought the game to pvp

  • Tim43205953 Tim (@Tim43205953) reported

    @playnewworld Why is there exceptionally more lag tonight then yesterday...only 50-200 more ms but making even a step forward unbearable with stutter. Quite unplayable sadly at a minimum of 200ms (US east Valhalla)

  • Crickenator ¿Donde fue mi serotonina? (@Crickenator) reported

    @playnewworld so I’m STILL not able to sign into US East (I’m on east coast US), but I can sign into any other server cluster. The error message is mm_authresult_Http_Error_Response

  • Sons0fLombardi Sons of Lombardi (@Sons0fLombardi) reported

    @playnewworld Community, how would you feel if the release date was pushed back again? Do you think it’s possible to release as is and Amazon to fix the issues throughout its time live? #NewWorld

  • KusoTrevor KusoTrevor (@KusoTrevor) reported

    @playnewworld receiving a "Dereference a null ptr" crash when doing targeted healing and scroll up/down through targets. Something called "Lumberyard error" window pops and game crashes.

  • comon_cidr Comon_Cidr (@comon_cidr) reported

    @playnewworld What's up with this "Bind On Pickup" business. I get amazing drops that I don't need that I can't sell or give to my friends. It's so inconvenient. Are you going to fix that for release?

  • Silenkurii Sile (@Silenkurii) reported

    @playnewworld Please fix the XP exploit! Can't have L60's running around within a couple hours of release!

  • thetypicaldev Chris (i_love_code) (@thetypicaldev) reported

    I'm predicting a @playnewworld postponed release date within 48 hours of the beta being closed. The game just isn't ready and they don't seem to be in a hurry to fix things.

  • iCaliGrown Cali (@iCaliGrown) reported

    @mystvb @JoshOG @playnewworld The frame issue is what’s keeping me from wanting to continue honestly. It’s a bit nauseating. Not really trashing just not really drawing me to want to continue log in but it is beta n the fact a reset is going to happen doesn’t help. We will see on release.

  • BarbacKTV BarbacK (@BarbacKTV) reported

    @vereybowring @playnewworld Then you don't play enough games online. Literally no online game released in the last 4 years has not had server or log on issues.

  • Ruubyx1 Lucca ✌🏼 (@Ruubyx1) reported

    @playnewworld Fix stamina bug please please please please please please please please please please please please please please please please please please please please please please please please please please please please please please please

  • WallaseyAlbion Wallasey Albion (@WallaseyAlbion) reported

    @Mrnightlifee @smith1792 @playnewworld Yeah, I have had audio issues. Only a couple of times at random moments in the game. Nothing too major to be fair.

  • mcchickenfries I want a grilled cheese (@mcchickenfries) reported

    @Rompelsteelakin @BriAnnaL1993 @playnewworld Send it back to the manufacturer, if your card is made by EVGA, they stated that it's a problem with faulty soldering during the manufacturing process. It's not the game doing it, just a batch of shittily made cards apparently.

  • RS25KidCudi Kudi 🍥 (@RS25KidCudi) reported

    @JoshOG @playnewworld 2 betas and they still cant fix the fps thats weird

  • NUFCRyxn ryan (@NUFCRyxn) reported

    @playnewworld pls fix the war board appearing every time i open the map

  • bassgod420 👌🏼 ***** 👌🏼 (@bassgod420) reported

    @playnewworld are guys aware of the massive server issues in the open beta compared to the closed.

  • Miggy87x Miggy (@Miggy87x) reported

    @playnewworld guys any advise ? been playing witrh a 3090 and still have to play it on low, any fix for this ? i love the game i need some help !!

  • OGDaddyDark Daddy Dark (@OGDaddyDark) reported

    @playnewworld Ezra is glitched and won’t spawn. Hasn’t for 2 hours now. US East - Dominora, PLEASE FIX THIS

  • JossueOr1 Fubli_ (@JossueOr1) reported

    @playnewworld Looking forward for full release. Please fix the audio bug

  • _Quarrel_ Quarrel (@_Quarrel_) reported

    @playnewworld Had to refund the game, can't play with the horrible lag, NEED ASIAN SERVERS

  • Rompelsteelakin Adam Kane (@Rompelsteelakin) reported

    @Maleficus24 @playnewworld Crying wont fix mylaptop. I just wish they would have put a disclaimer so that i am more informed on these issues. Dont get me wrong, i love this game and cant wait till it launch. But its just disheartening that my gpu agot fried

  • ShultsTV Shults 🎮 (@ShultsTV) reported

    @playnewworld Tonight while streaming, i encountered a bug that froze my game, crashed my steam and my OBS while i have live. Launched the game and started up stream again and a half hour later it did it again. almost positive its not a hardware issue on my end. any thoughts?

  • AndresMart97 Andres Martinez Murillo (@AndresMart97) reported

    @playnewworld @MissPurplePixie @wochinimen Okay, I understand the congestion problem. Can you then make teleporting to your friend's town a possibility after the first quest or something like that?