New World

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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.

Problems in the last 24 hours

The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

New World Outage Chart 11/13/2025 04:10

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Most Reported Problems

The following are the most recent problems reported by New World users through our website.

  1. Sign in (80%)

    Sign in (80%)

  2. Online Play (7%)

    Online Play (7%)

  3. Glitches (7%)

    Glitches (7%)

  4. Game Crash (7%)

    Game Crash (7%)

Live Outage Map

The most recent New World outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
FranceNîmes Sign in
FranceSaintes Sign in
United KingdomPorth Sign in
GermanyAßlar Sign in
GermanyAnnaberg-Buchholz Sign in
FranceVagney Glitches
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

New World Issues Reports

Latest outage, problems and issue reports in social media:

  • PropersoX PropersoXD (@PropersoX) reported

    @PsyGigante @playnewworld the population has been stable for the last few months + weekly updates were from the start meant to be small bug fix updates not huge content updates lmfao

  • NeverForgetCS Never Forget (@NeverForgetCS) reported

    @Braden59643867 @playnewworld If you quit because of the glitch abusers and bad end game systems. You will most likely love it now.

  • P2W_Hater Don't Play Diablo Immortal! (@P2W_Hater) reported

    @playnewworld Ban the marketplace bots! I report the same guy multiple times a day because he's at the marketplace 24/7 with a bot. This is happening in every server. We shouldnt have to waste our time reporting, they should be redflagged for being at the market 24/7. Fix your game!

  • maurorsana Emaus (@maurorsana) reported

    @playnewworld Put to buy them! And fix the high ping on Perú

  • P2W_Hater Don't Play Diablo Immortal! (@P2W_Hater) reported

    @playnewworld @Alienware Ban the marketplace bots! I report the same guy multiple times a day because he's at the marketplace 24/7 with a bot. This is happening in every server. We shouldnt have to waste our time reporting, they should be redflagged for being at the market 24/7. Fix your game!

  • wil_oo `sOlO_sO_lOw` (@wil_oo) reported

    Please for the love of the Grind Fix "A Pirates Life" Quest. Last Part is Bugged. @playnewworld

  • Merry_Mammoth Merry Mammoth (@Merry_Mammoth) reported

    @playnewworld Wtf is this Lag Detected crap. I came back to the game when it worked fine 6 months ago and now it’s running like crap with this error disconnecting me every 5 minutes. How do I fix this? it’s unplayable

  • Gr3y2th Gr3y2th (@Gr3y2th) reported

    @D4BEASTGAMING @playnewworld I too no longer play. I tried to get past the early issues. However, the constant exploits and the impacts of temporary remediation efforts such as shutting down all trade for days at a time simply sucked the joy out of playing.

  • peffley_ryan Ryan Peffley (@peffley_ryan) reported

    @DamionW56391968 @Quarterlol @playnewworld Problem with that logic, is the majority of these things should have been in the game from day 1.

  • PlaneswalkerGam Eas (@PlaneswalkerGam) reported

    I've reached my breaking point with @playnewworld after 12oohs plus😔 Weapon perks not working, pots not going off, stuck in weaponswap, roots still not fixed, ... it's just not an enjoyable experience. @AMZNGameStudios #newworld #MMO #MMORPG

  • AodanTV Aodan (@AodanTV) reported

    @playnewworld Fix the light/kite meta for pvp outside of WAR and I'd be happy to come back.

  • lulyjoga lulyjoga (@lulyjoga) reported

    @Dark_Dayy @playnewworld @STO_DocTheop That's a better problem to deal with. Good online games will always have challenges like that, cheating, bots, etc.. it's worse if your problem is having no people to play. Lol

  • TCG2385 TheCasualGamer2385 (@TCG2385) reported

    @playnewworld So fix that do stuff on all platforms, not just 1.

  • Merry_Mammoth Merry Mammoth (@Merry_Mammoth) reported

    @playnewworld Why is the lag detected bug a thing. Literally can’t play the game

  • ididntdoit77 Nosaj Snook (@ididntdoit77) reported

    @playnewworld So you fixed all the issues with fishing or are you doing a event on yet another game activity that was nerfed into the ground?

  • VulkanARPG Vulkan! (@VulkanARPG) reported

    @DeathMonkeyXL @playnewworld Imagine fishing and suddenly a hydra comes out of the water looking for trouble

  • Cllandestine75 cllandestine (@Cllandestine75) reported

    @Harry02316364 @playnewworld Usually "this fix should work but there may be some underlying issues that need to be investigated."

  • FRpensamientos Pensamientos (@FRpensamientos) reported

    @playnewworld The only thing that the customer service told me to take a screenshot when I'm farming. now I must play taking capture every second that I am farming?

  • pngrsa Ikhlas R Pangersa. (@pngrsa) reported

    @playnewworld please fix the bug, sometimes i dint know why i just cant move, i try to unstuck, still cant move, try to exit to menu, still cant move, exit to desktop will help, but its quite annoying if u have to exit to desktop and return to the game,especially when in dungeon

  • addccp adm (@addccp) reported

    @ZoxLuna @playnewworld This. 100% and its the reason most ppl quit. The game just does not work. Its a broken product. It so sad because if its working its a fantastic base to expand on. But they released a broken game and now try to fix it rather than fix it first then release it.

  • BeautifulDobby Beautiful Dobby (@BeautifulDobby) reported

    @playnewworld how about you fix your buggy *** game from the ground up instead of promising yet another boring event?

  • theCRE4MPIE CRE4MPIE (@theCRE4MPIE) reported

    @PropersoX @joelouisErina @playnewworld countless OPRS where I would play healer and it shows 0 healing, or the completely wrong damage stats, or the stats page would just bug out all together ... it's broken ...

  • addccp adm (@addccp) reported

    @playnewworld So its broken right? Who would have thought

  • DontTakeMeOn Jacob (@DontTakeMeOn) reported

    @playnewworld Fix the damn combat goddammit

  • Prawnsamdi Huh (@Prawnsamdi) reported

    @playnewworld have you guys considered fresh-start servers down the road around the time of a big patch release?

  • P2W_Hater Don't Play Diablo Immortal! (@P2W_Hater) reported

    @playnewworld Ban the marketplace bots! I report the same guy multiple times a day because he's at the marketplace 24/7 with a bot. This is happening in every server. We shouldnt have to waste our time reporting, they should be redflagged for being at the market 24/7. Fix your game!

  • wolvestooth Wolvestooth (@wolvestooth) reported

    @playnewworld What's with the constant posting links and then removing them? You have an image problem already. Stop making it worse.

  • Javid__786 Mohd javid (@Javid__786) reported

    @JeffBezos @playnewworld Useless service from Amazon side. Hii guys, message for all those customers who are buying things from Amazon. I ordered one package from it and the amount was deduct from credit card. And at time or order the package delivery date was 12th of July but not delivered yet

  • Tim43205953 Tim (@Tim43205953) reported

    @playnewworld @primegaming Hey guys, could you maybe tell me why i suddenly have random ping spikes upon combat in arenas and/opr? Then when a match is over it takes ages to load back ingame and freezes my PC. Since launch never had this issue

  • KoreiaJunior Junior Koreia (@KoreiaJunior) reported

    @lulyjoga @playnewworld @STO_DocTheop if they activate the free game, the famous pay2win will appear! And that would be more of a problem. Complicated