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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Online Play (50%)
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Sign in (25%)
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Game Crash (25%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 La Broque |
Game Crash | |
 Seattle |
Sign in | |
 Ahnatal |
Online Play | |
 Bologna |
Online Play | |
 Rosario |
Online Play | |
 Bern |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Jarnhand
(@jarnhand) reported
@playnewworld Someone awake over there? EU login server is down, and been so for a while now...
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Nate
(@IBleedReality_) reported
@wirwlos @xiJonzo @playnewworld Supposed to be hard to kill a healer. The issue for most people is how tanky they are with their heals while doing that much damage still. They need to 100% nerf the damage the lifestaff does. You shouldn’t be able to heal like that while doing that much damage still. It’s broken
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Zombianna
(@lethianna1) reported
@Tzeriel @playnewworld I fully understand. I honestly miss being so immersed in a game. Now everything tries to make us "not need to login every day" WHY? haha Well, don't be WoW to crush our hopes and dreams with bad rng but i personally LOVE games who DO make me login every day :(
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Joltator
(@Joltator1) reported
@Unie_Vr @playnewworld Its at the login menu top right of the screen
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Kaan Ünaldılar
(@ZoLaaKaan) reported
@playnewworld Btw if you dont know, staff is not working
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zzzzzz
(@VekVok) reported
@playnewworld YOU STILL HAVENT FIXED DELAY ON GATHERING BUSHES ETC. I FKIN HATE YOU I BOUGHT UR GAME SO I CAN PLAY IT FIX IT ALREADY MFS @JeffBezos @AMZNGameStudios !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!# FIX IT
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aggy174
(@aggy174) reported
@playnewworld so i got banned in in your game because i was suppose to have a territory war in about 1-2hr?? Nice job i guess. Hope you guys fix those banned issue or we just move on for much better game to play.
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Welshy
(@ItsFknWelshy) reported
@playnewworld can you all fix your BS ban reasons ? another company mass reports me because they are toxic and i get a ban.... like wtf
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Neeko2lo
(@Neeko2loTV) reported
@playnewworld Outpost rush down for like 3 days - Azoth staff bugged since launch. I'm pretty much done with the game now. Its boring and broken
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Aodan
(@AodanTV) reported
Hello @playnewworld, invasions should be PAUSED until you fix level 45-65 portals. That would be the right thing to do. #PlayNewWorld
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Justin Waddington
(@JustinIsAwake) reported
@PStabs404 @playnewworld Nah that shouldn't be an issue. Have you got doom or battlefield? I'd check your frames on those too. You should be getting a decent run with that lappy. Do some comparisons with others online or get user benchmark and run that test 🤙 good luck
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Graulich Salinas
(@GraulichS) reported
@playnewworld Eliminate the expulsion for inactivity, now you can not fish quietly and neither see articles on the market, you spend 15 minutes and they expel you, really !!!, fix it and eliminate this, find another solution for those who remain inactive, do not destroy the game.
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Rich
(@0b9202f4) reported
@Talanar1 @Pineaqples @playnewworld Naturally. But they can do the maintenance at 04:00 instead of 09:00. As both maintenance have been extended from the planned 4h to a longer timeframe. Amazon have personnel working world wide, making off hour changes should not be any problem.
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GoGoGiGiUK
(@GoGoGiGiUK) reported
@playnewworld You missed off - implemented "bot fix" which kicks everyone fishing for 20 minutes, even if they are actively using their inventory at the same time to add baits or salvage. Cheers for that. Didn't even receive the AFK alert to prove I was there!
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Sycoinc
(@sycoinc) reported
@playnewworld On Yomi Server, Marauder Controlled Windsward is getting in tax BUT that tax is not going into the Company Treasury.... it brings in 10-20k an hour however none of this is getting into the Treasury, any fix? Other companies are not experiencing this issue on server.
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John Gidman
(@GiddyG) reported
@playnewworld love the game, but the access to support to solve issues is very poor. I've tried several times to get help with map marker issue. Currently sat, waiting for a customer service associate to turn up in webchat.
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hani alghamdi
(@hitlar07) reported
@playnewworld thank you for this patch you leave the important things and repair some animal respawn, btw after this world record maintenance my game is crash every 30 min
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saint💫
(@yademonboi) reported
@playnewworld PLEASE FIX YOUR BAN SYSTEM I GOT BANNED FOR NO REASON???
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DethGalaxy
(@DethGalaxy) reported
@playnewworld fix the tier 5 azoth staff for corruptions already
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𖤐 Quinntimissi 𖤐
(@lilgourdish) reported
@playnewworld yal have me so messed up. Why do we not have more feminine options? This is literally not ok. Why can’t I have long straight hair, normal curly hair, a few female faces. Have you men ever seen a female in person? Can you like fix this?
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saint💫
(@yademonboi) reported
@playnewworld PLEASE FIX YOUR BAN SYSTEM!
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FireBeman
(@FireBeman) reported
@playnewworld A statement summary off the issue and why/what went wrong would be nice. (& if it’s done, a statement/report of actions taken/will be taken, to prevent these downtimes in the future).
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D(eez)igi🔞
(@DigitalHToy) reported
@playnewworld fix pls
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Nate
(@IBleedReality_) reported
@TigunPlays @crackerjack854 @playnewworld Cause it’s broken lol. LS gonna get a nerf 100%. Basically like playing the game on easy mode. I’ve even considered using it in the meantime while it’s so op.
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Talanar
(@Talanar1) reported
@0b9202f4 @Pineaqples @playnewworld Yeah it sucks. But they have to do the maintenance work some time. You don't want them to wait with unmaintained servers until they actually crash and then start working on them.
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Vyvian07
(@Vyvian07) reported
@ForbiddenRelic @playnewworld There were a few cases and the issue was with a run from the first batch of cards.
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Kaan Ünaldılar
(@ZoLaaKaan) reported
@playnewworld Yo, seriously? You did 5 hours maintanance at least but did not fix the azoth staff tier 4-5 major bug? Half of the server where I play is 60 level and we are looking each others faces when we get 20 member of 60 lvl corrupted
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Andrew
(@KrypticKamikaze) reported
@SebastiaanWuyt1 @WARofROSES_ @playnewworld I must be the luckiest New World player ever then. Only had a queue on day one (friends and I switched to a low pop server) and have had one crash in over 200 hours. Maybe two bugs that honestly are not game breaking. But then again I’m not an exaggerating drama queen either.
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im the BAER
(@PSYKO_BAER) reported
hey @amazongames @playnewworld thanks for the most useless, unexplained ban ever given...... literally fix your ****. innocent players that do nothing (AND HAVE HAVE STREAM VODS TO PROVE IT) getting clapped is off putting.
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Zombianna
(@lethianna1) reported
@Tzeriel @playnewworld I still see people having fun with it and people like "...it must be broken like everything in this ****** game" Boring lvling so the xp boosts will save humanity later lmao. Honestly, too polarizing of a game and i wasn't convinced to spend on it despite regretting a bit