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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (86%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Mark Morrison
(@MMorrisonTSP) reported
@playnewworld @Shinishak There are a lot of crybabies that cry about non-issues...but this isn't one of them. A large download with no preload on a 3 day beta? That's a big ol fail guys.
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Lubricant Jam
(@ItsLubricantJam) reported
@Paradox_EP @Ragarath @playnewworld This kinda logic is a bit silly really, why should they have to check potentially millions of accounts for anomalies when they can just reset and patch everyone? If everyone knows they're going to be reset when they play, there's no issues. It's just impatience.
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Kaydin910
(@Kaydin910) reported
@playnewworld @Shinishak AGS really? We have been asking if we could pre-download since you announced an open beta. Are yall that incompetent? You need to fix this for release. Because if there is no pre-download, you will have a lot of irritated players. Listen to your community.
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Ethan Price
(@Paradox_EP) reported
@Clindberg88 @playnewworld its less than a month away. u can't change anything that much. only thing they will do is fix bugs. a wipe is not needed for that?
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ThatBr1tGuy
(@ThatBr1tGuy) reported
@playnewworld Having to wait until the BETA starts before you can download is kinda ****. I have good internet so shouldn't be a problem but for the majority of people this is going to suck ***.
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Ethan Price
(@Paradox_EP) reported
@LolasGeorge @playnewworld it says u can download on the 8th. beta comes out on the 9th. If it takes longer than a day to download, i have a feeling u got other issues.
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Julian Ram
(@JulianRam07) reported
@ZapTM_onTwitch @playnewworld To find more bugs, and stress test the hell out of those servers. Because NA east was painful during closed beta, frequent crashes, lag spikes, ect. That and probably more data on balance for weapons and resource distribution.
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MISUNDERST00D™
(@LadanAbk) reported
@dwynnv @playnewworld I had the same issue ..I never taught of getting my account back …massive appreciation to @AgentFemiTv on TWITTER .. for recovering my ..suspended ..locked.. hacked or banned .. disabled account you should check them out too...Or #lord_teqq on Instagram
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Dad Plays Stuff
(@DadPlaysStuff1) reported
@LoreseekerKash @playnewworld Honestly thats exactly what im gonna be doing there is no problem that cant be solved with punching !!
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betnhead
(@yell0wnose) reported
@playnewworld @SayKenzo right so let me get this straight you're not issuing patchnotes until release and you're also not allowing a predownload for the update so just how long are we going to get to play?! 1 day downloading 1 day server down for maintenance and 1 day actually playing?
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SABER
(@ItsSABER_) reported
@Leotas_ @Silkm_TTV @playnewworld Yes I am just saying a delay is unlikely as this is not testing the actual infrastructure but how much they can hold so it wouldn’t be a problem with the actual servers themselves therefore no delay
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rajjypie
(@rajjypie) reported
So I think nobody should report any issues with the @playnewworld Open Beta, lets keep hush, let them release the game and then report stuff. (Disclaimer: This is a joke...unless...)
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Illuvyan
(@illuvyan) reported
@Lyrcmck @PawDiddySweezy @playnewworld Even if you don't consider leveling, do help out the devs by logging in and standing idle in some town. It helps stress the servers to see exactly where they need to fix and stabilize. And that helps all of us on release if there's no endless log in Q.
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steve
(@steve82890) reported
@Henry_Xu_xyz321 @playnewworld That was fixed. It was an issue with the manufactures
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TRKyle
(@TRKyle89) reported
@JhowGamesX @SuperDotaPlaya @playnewworld not sure, i have slow internet so pre load would be cool but yet again its just an open beta for now to help us with new world fix
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Niftyzauper
(@NiftyZauper) reported
@playnewworld @VulkanARPG Wow, just wow, maybe something that should have already been put out, and to be honest, needs to happen. If you don't know by this point if there is gonna be a pre load, it's a problem, and shows me that the likelihood of another delay announcement is super high.
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Francisco
(@PanchoRenegado) reported
Had to end stream early due to technical difficulties. Another reason I don't like streaming WZ anymore. It just acts up every time. I have no problem with any other game but that one. Oh well, gonna stick to streaming other stuff. Be back for the @playnewworld beta on the 9th!
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Christian
(@Clindberg88) reported
@Paradox_EP @playnewworld as you said it's BETA. It's not an early access. The point of a Beta is to test the state of the game and find errors that needs fixing before actual launch.
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Pape
(@KingPapey) reported
@Maleficus24 @playnewworld @JRozeTV This is an open sever stress test. Unless they find a major issue, it’ll be out on the 28th
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SABER
(@ItsSABER_) reported
@soulidarksoul @playnewworld The release is 2 weeks after the beta there is no reason to make it longer than 3 days it’s a simple server test to fix critical issues and estimate server capacity
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Norseman_117
(@Norseman_117) reported
@playnewworld Will my 3000 series have issues? Or was that problem fixed?
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Souli the Dragon #Unleashthedragon
(@soulidarksoul) reported
@playnewworld If the test lasted a ill longer may I would play this beta too.. I recall last Closed Beta had issues with capacity and loggins almost every day. While dont kill to birds with one stone and check that out too while getting a longer beta for.. 1 week?
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Illuvyan
(@illuvyan) reported
@LionheartUK3 @playnewworld You need to test the product and the servers more than one or two times if you want to **** out all bugs and performance/connection issues. I'm pretty sure the guys over at food production also ate more than 2 of their own pizza/icecream before declaring it good enough to sell.
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Illuvyan
(@illuvyan) reported
@Paradox_EP @playnewworld It's no one's fault for losing progress. This is a server stress-test. How many can play, how many can login same time. That's why there's no gatekeeping. It's only selfish people's fault if release day has hourlong Qs cuz they were sulky about progress.
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Kharmas_Token
(@KharmasToken) reported
22 minutes till I hit that DL button, 20 days until the servers will be back up from the initial crash due to shear traffic #playnewworld
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Harrison
(@Harriso24189094) reported
@playnewworld Can you help me out because I don't not for the life of me find this join plates thing it's just not working I have pre ordered the months ago
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Birphon
(@birphon) reported
@PawDiddySweezy @playnewworld its a Server Stress Test - at least login for 1 hour to play around a bit and provide data to AGS to make sure we had appropriate server capacitates on launch and not have any "REEE I CANT GET INTO SERVERS **** GAME" on launch :)
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Illuvyan
(@illuvyan) reported
@playnewworld As someone from germany I can see the concerns of having no pre-download... However since progress isn't permanent anyway, just do focus on spotting on bugs and server issues. Don't make it a race or competition about who reached the highest level.
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Sambei_Gaming
(@Sambei_Gaming) reported
@ItsManneGG @playnewworld im buzzing i need my new world fix
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Birphon
(@birphon) reported
@ZapTM_onTwitch @playnewworld its a stress test. at least play for 1 hour. imagine having a stress test for servers but then only 10% of people login in and then Devs generally expect that (give or take) to be max population but then on launch the other 90% come online. What do you think will happen