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New World is a massively multiplayer online role-playing game (MMORPG) by Amazon Games. Set in the mid-seventeenth century, players colonize a fictional land modeled after the Americas.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of New World reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at New World. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by New World users through our website.
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Sign in (86%)
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Glitches (7%)
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Game Crash (7%)
Live Outage Map
The most recent New World outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Nîmes |
Sign in | |
| Saintes |
Sign in | |
 Porth |
Sign in | |
 Aßlar |
Sign in | |
| Annaberg-Buchholz |
Sign in | |
| Vagney |
Glitches |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
New World Issues Reports
Latest outage, problems and issue reports in social media:
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Josh Umbenhower
(@UmbenhowerJosh) reported
@playnewworld got to play for a little bit today. from the looks of it, I don't think ill ever get back onto my server. the game will die quickly if they don't fix it.
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Donna Kay
(@intoxicnt) reported
Please @playnewworld, I’m begging you to do something about the disconnects in queue. I’ve spent 9 hours today to be booted from queue after getting halfway through every time. Please increase player caps and fix the queues.
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castlebaarr
(@castlebaarr) reported
@playnewworld Why tweet if you know no one can even get in ? This queue is so cringe rn better fix this **** or we staying on FF 14
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Modo Gaming
(@Modogaming_On) reported
Six hours waiting for enter in @playnewworld and when I was 400 people left, the game cick me out again. So sad, so angry... It's not a game if you can't play it @amazongames I´m a official content creator who can't do any content of the game. Please fix it
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Charles Garant Demers
(@Fasty0h) reported
@NickHiggz @playnewworld I was having the same bug in the beta. Restart the game will fix the bug.
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hiimalex
(@hiimalexx_) reported
@playnewworld Hey, idk if i can get support through here, my game just crashed after 7 hours of playing in yggdrasil. I sent an error report, character name is alecccs. Idk if i can jump positions or if theres anything you guys can do about it.
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Alvaro
(@Ikilly0) reported
@KrispyMcGrizzly @playnewworld Sound's like you don't see a problem in this, which is deppressing tbh and says a lot about the MMO community standards.
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castlebaarr
(@castlebaarr) reported
Hey @playnewworld, Why tweet about the launch if no one can even get in to your game? This queue is so cringe! Better fix your servers or we are sticking with FF 14...You guys can afford to fly to outer space but can't afford video game servers on the ground. Yikes!
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IcyZinHD
(@IcyZinHD) reported
@playnewworld Are there any plans to reserve your queue/game spot if you crash? Like a "safe period" Got in 13k queue before work, was on remote desktop to make sure everything was fine, i was 600 when i was getting home,just to see i got a "cannot connect" error and get thrown in a 7k queue😭
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Bartolove
(@bartolove_) reported
@playnewworld how to fix fishing pole bug?
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paul mcleod
(@macca2278) reported
@playnewworld Absolutely disgusting how people are having to que to login some waiting over 4 hours ! i can not log in any more since i started this morning having exited the game today and trying to join again tonight the eu server que's are like 5 hours long !!!
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Bob Leglet
(@BobLeglet) reported
@playnewworld Hey I went in to view a house, I hit escape, and then the overlay where it says “L” will exit and I was trapped in a house and unable to do anything but relog. Now I’m in queue again. Please fix this bug
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Donny
(@grappler1521) reported
@playnewworld fix the the damn wait times
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DharkAgent
(@AgentDhark) reported
@emdk @TerrifyTTV @playnewworld Seriously just uninstall and get a refund. If this is happening on day 1....there's a serious problem. This game is dead on arrival. Go play WOW or something similar. At least they know how to develop a game.
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🅼🆁.🆇
(@TittieBoiii) reported
from
Country Walk, Florida
@playnewworld been in que for 6 hrs just for your servers to crash and for me to go back in que with 6k people infront of me
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Riot 🔪
(@MooPigRiot) reported
@djdogbagaming @NiftyZauper @playnewworld Blizzard always had the same queue issues on launch days. This is normal for these types of games.
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Jore
(@Joreftw) reported
hey @playnewworld i was just playing the game for 12 hours, game crashed and i have to reinstall the game, that's not good man.... is there a problem anywhere???
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esegea
(@SergioG49778609) reported
@playnewworld what have you on mind to solve the overpopulation on all servers? I think +800k ppl trying to play a game with less than 400k slots for players is a big issue to solve as fast is possible... All players has payed for each copy to play...
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Mantis Toboggan MD
(@stetmazz) reported
@CrazyStiggy @playnewworld The exact Tweet you are replying to is literally giving you a solution to this problem you are having. Wow.
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Treadog
(@Treadog) reported
@playnewworld I got to login in once, those were the good ole days.
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Charley Pangus
(@CharleyPangusYT) reported
Hey @playnewworld thanks for making me wait hours more to queue… walked away for 30 minutes when I was 250th In line just for it to give me an error…. Really need to fix this.
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Renan
(@alorenan) reported
@playnewworld are u guys planning to fix that unkillable glitch anytime soon? that glitch is really ruining the game. People are literally grouping with 5 people with that glitch and camping pvp quests
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MefjiusGG
(@MefjiusGG) reported
@playnewworld 8 HOURS OF QUEUE, BEING IN TOP 100 POSITION TO GET IN, AND THERE'S STILL THE FU CKIN ERROR WHO LET YOU CRASH. 4K PEOPLE ABOVE ME NOW. 40 EURO, FIX AT LEAST THIS BUG, OR GIVE "PRIORITY" WHO PEOPLE WHO HAS BEEN IN QUEUE FOR ALL DAY
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Reasonable Expectations
(@BenMussett) reported
@JeffBezos Why does your game @playnewworld Have server capacity issues when you own 100s of data centers? #NewWorldMMO #SmallIndieStudio
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dasie
(@DesiieXO) reported
@playnewworld FIX UR SERVERS ITS **** AND KANKER
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Richard Thomas
(@Richard0981) reported
@playnewworld Over 6 hours 30 minutes of queuing, just got to below 100 in the queue and "Connection Error, failed to logon", back to 3776th in the queue! Are you serious!?
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tamir
(@tamir1029) reported
@playnewworld I'm having a weird bug where all the twitch drop skins are locked for me (even the golden armor set from way back ) what is there to do to resolve this problem?
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The Lad
(@EnjeruShiretsun) reported
@playnewworld It's really unfortunate start for some players like me. I've open the game at 10 AM in the morning, now it's about 1 AM after midnight and about to sleep. Kept give me long queues, multi errors, specially the one "failed to join". I Hope you fix this tomorrow.
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Hadi
(@BigHadz) reported
@playnewworld literally been in queue all day dropped down to 600 oh wait game error code requeued 9k ! oh finally dropped down to 1200 oh wait error code now requeued im now 5k !!! 😡😡😡😡
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Ozzy
(@OzzyGG) reported
@n0ted @playnewworld No, it was a error of the factory of the 3090 but new world had the fps illimited in the lobby and that made the 3090 go brrrrrr 🥵🥵